Azuro Digital

BACKGROUND

Introduce your business and what you do there.

I’m the owner of InHaus Cooking, a private chef company in Ottawa, Canada. I do fine dining in my client’s homes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

I needed help in developing my website. 

SOLUTION

What was the scope of their involvement?

Azuro Digital built my website from scratch. The project started with a consultation call with Daniel (Founder), and he walked me through their process, pricing, and services. I also saw some of their previous work and heard great things from their former clients.

After hiring them, I had another call with Daniel, and he discussed the logistics of achieving what I was looking for within the business and website. I gave him my vision of how I wanted my website to look, and he put together everything in a straightforward process. There was minimal input from me throughout the whole experience. 

Azuro also designed various pages on the site, and they also introduced me to all kinds of features. Additionally, they helped me get my logo done by giving me suggestions of companies to consider for the project. They made the process so easy, even though they didn’t do the design themselves.

Currently, Azuro is providing SEO and site maintenance services. Whenever I encounter issues, I call them, and they’ll get it done within 20 minutes. They also update the site for me — if I have a new menu that I’m going to use within the next few days, they’ll upload that to the site. 

What is the team composition?

I work with Daniel, but I’m not sure if he has other people working for him.

How did you come to work with Azuro Digital?

I had been researching website development agencies within the Ottawa region, and Azuro was referred to me.

How much have you invested with them?

I’ve spent around $1,500–$2,000 CAD (approximately $1,200–$1,600 USD). 

What is the status of this engagement?

We started working together in August 2020, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

All my clients tell me the reason why they chose me instead of my competitors is because of how good and professional my website looks. I can say confidently that my site looks amazing. I’m getting a ton of traffic, and the site’s quality played a huge factor in that. 

I’m delighted with Azuro’s work. I can’t see another developer doing it as they’ve been able to. They executed far beyond what I expected.

How did Azuro Digital perform from a project management standpoint?

Azuro is attentive to detail. The way they’ve broken down the project’s cost has been great. Everything has come together quite well. 

We communicate mostly through email, but I call them every now and then. 

What did you find most impressive about them?

Azuro is not a big corporation. They take pride and spend time with their clients. They put their full effort into making sure they deliver a great customer experience. Their work is unmatched, and it’s fantastic.

Azuro also takes pride that I’m happy with their work — that’s one thing I always look for among the people I work with. Knowing I have someone I can rely on is very important.

Are there any areas they could improve?

There are times when I might have a page that doesn’t work, but I think that’s only normal.

Do you have any advice for potential customers?

Have a vision of what you’re looking for. They have a lot of really cool ideas, but it’s better if you know what you want. Work together with Azuro, and get all your questions answered on their initial consultation call — it will make the whole process so much easier.

BACKGROUND

Please describe your company and your position there.

We are a paving company specializing in asphalt paving for the civil, commercial, and residential sector.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital, and what were your goals?

We needed to update our website from its original format. Azuro provided us with a modern, up to date face lift. We also added an e-commerce section. Azuro guided us through the process and it was a seamless process.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them on the Kijiji platform and the deciding factors were the initial consultation and the rapid response on emails and inquiries.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Engaged Azuro, personal consultation was provided followed by a personalized contract. Work commenced immediately upon approval of contract. After some very specific direction, the work was complete in a timely manner.

How many people from the vendor's team worked with you, and what were their positions?

1 person that I know of.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The work was complete within a very short period of time. The website looked very professional and the guidance from Azuro was very valuable. Content was written by Azuro and all of the required SEO and background tasks were complete without us being involved.

Azuro took charge and executed the project without issues, within the timeline, and with great results. Azuro exceeded our expectations. They are very knowledgeable in this field.

Describe their project management style, including communication tools and timeliness.

Management style is flawless with electronic contracts, zoom meetings, shared screen, and phone calls. Very good.

What did you find most impressive or unique about this company?

their constant updates throughout the project, outlining where they were with the timeline and within the process. Their guidance within the process such as tutorial links or explanation for any action item required for us.

Are there any areas for improvement or something they could have done differently?

Not at all. Great company to work with and we would recommend them.

BACKGROUND

Please describe your company and your position there.

Pegasus Imagery is a technology company delivering intelligence and data solutions to the Emergency Management and Public Safety sectors. The company deploys long endurance Remotely Piloted Aircraft Systems (RPAS) integrated with high capability sensors to provide actionable information in real-time for first responders and emergency managers. My role as Business Development Manager involves finding clients and submitting proposals.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital, and what were your goals?

We hired Azuro Digital because our old website was very rough around the edges and was not properly branded. Daniel was able to build us a brand new website in Wordpress and gave it a great design.

SOLUTION

How did you select this vendor and what were the deciding factors?

Craigslist! Got to chat with a few freelancers and Daniel was by far our first pick. He was extremely professional and did a great job of getting to understand our needs. He subsequently gave us a very comprehensive and simple look at what a project timeline would look like with Azuro - we love how he built out the outline right there on the call with us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We met with Azuro Digital a few times to lay out exactly what we were looking for, and asked for feedback and advice on our vision. Our pages were built out one at a time to ensure no details were missed, and to do iterations of each layout. Daniel implemented features on our website such as an integrated illustration/design, a password protected page, and figured out many other work arounds to make our requests possible.

How many people from the vendor's team worked with you, and what were their positions?

One - Daniel. He is the founder of Azuro Digital as well as a Web Designer + Developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our project is not complete yet but we have been seeing an increase in inquiries from people in different sectors who have come across our website.

Describe their project management style, including communication tools and timeliness.

We communicated with Daniel mainly over email, and had zoom calls to talk through project updates and next steps.

What did you find most impressive or unique about this company?

Daniel was so incredibly patient with our many requests! Even after our initial launch, they were so quick to implement changes and help us work towards the final product.

Are there any areas for improvement or something they could have done differently?

Everything was great!

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an immigration consultancy firm called Scion Immigration Services. We provide immigration support for families and individuals looking to immigrate to or visit Canada.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

We wanted to increase our online presence, so we needed someone to create a website.

SOLUTION

What was the scope of their involvement?

Azuro Digital designed and developed a WordPress site from scratch. We first gave them a general idea of what we were looking for, along with some documentation. They then created the color scheme and logo, which went through a few iterations. Although we provided most of the written content, they also conducted some research and content writing for the site. Lastly, they optimized the content. 

Azuro Digital finished and delivered the site already, but they continue to maintain and host it for us.

What is the team composition?

I worked with Daniel (Founder & Owner) and a logo designer.

How did you come to work with Azuro Digital?

I was googling for agencies in Ottawa and found Azuro Digital. They were highly reviewed on various review sites, so I reached out to them and set up a Skype consultation. I chose them because I was impressed with his presentation and the ideas they had for the site.

How much have you invested with them?

We spent $4,500 CAD (approximately $4,000 USD).

What is the status of this engagement?

The project lasted from August–September 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They were a great team that facilitated a pretty seamless project. When I initially asked them for website ideas, they came up with concepts right away. Azuro Digital’s turnaround time whenever I asked for any site updates was also highly impressive. They usually had everything finished and ready for review within a few hours of me asking. 

How did Azuro Digital perform from a project management standpoint?

Their project management was perfect. Azuro Digital was a team of effective communicators who responded quickly. They also stuck to the deadline and budget that they promised us when we signed on. To communicate, we used Calendly to set up meetings and Zoom calls.

What did you find most impressive about them?

I was impressed by their ability to communicate effectively and respond promptly. Whenever I requested changes to the site, they were always quick to accommodate me and make those changes.

Are there any areas they could improve?

We had to write most of the content ourselves because they weren’t immigration experts. However, I understand that it was a niche market, and at the end of the day, I preferred to do my own content writing.

Do you have any advice for potential customers?

In terms of the design of the site, know the direction you want to go in. If you have a concept in mind, it will save time and energy because they can get started immediately. They’re great at absorbing that information and translating it into a web design.

BACKGROUND

Introduce your business and what you do there.

I’m a real estate broker. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

I needed to establish an online presence, and I wanted to have a new website for my business. 
 

SOLUTION

What was the scope of their involvement?

Azuro Digital built my website from scratch. They also did design work for my branding, including creating new logos, and created content for the site based on some general ideas that I had. 

What is the team composition?

I only worked with Daniel (Founder) on my project.

How did you come to work with Azuro Digital?

I found Azuro Digital and Daniel by searching online. I looked at the work that they had done and really liked it, so I hired them to move forward with my project. 

How much have you invested with them?

I spent around $2,500 CAD (approximately $2,000 USD).

What is the status of this engagement?

I worked with Azuro Digital from December 2020–March 2021. They completed the work on a very quick timeline. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I’m very happy with the product that they delivered. I’ve already seen an increase in engagement across other social media platforms from my new website. 

How did Azuro Digital perform from a project management standpoint?

Daniel was awesome about sticking to our project schedule and budget. We communicated via email, Zoom, phone calls, and text messages, and he was excellent at communicating fluidly. He did a great job of keeping me updated on what actions he was taking and how far along the website was. If I wanted to tweak or change any work that he was doing, he always gave me opportunities to do so without complication. 

It seemed like he really matched my preferred business style — if I had liked emailing more, I think he would have done more email, for instance. Daniel was super flexible to meet how I liked to communicate.

What did you find most impressive about them?

What I really liked was his attention to detail and his flexibility to adjust what he was doing. He never took offense to any of my suggestions, and he made any requested changes within the same day that I asked. 

I would recommend Azuro Digital to everybody — in fact, I have already sent their name off to quite a few people. 

Are there any areas they could improve?

No, I have zero complaints. 

Do you have any advice for potential customers?

Start working with them now! I think that Daniel would be able to take on any project, regardless of the size.
 

BACKGROUND

Please describe your company and your position there.

I'm the Managing Partner of a Business Law Firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital, and what were your goals?

Our website was approximately 10 years old and we wanted to modernize it and also add some new features. We were thrilled with the plan that Azuro Digital came up with and impressed with how they worked things through from start to finish.

SOLUTION

How did you select this vendor and what were the deciding factors?

We wanted to work with someone who had experience and a vision for what we wanted to accomplish. After interviewing Azuro Digital it was clear that they were the provider that we wanted to work with.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a number of meetings to develop a strategy. We were impressed with how accessible the team was throughout. Once a plan was developed in was implemented methodically stage by stage and each time it met and exceeded our expectations.

How many people from the vendor's team worked with you, and what were their positions?

There was a team lead that worked with us throughout and from time to time we worked with others with additional expertise until the project was completed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

From the time our website launched, we have been surprised by the number of new clients that have been coming to us.

Describe their project management style, including communication tools and timeliness.

Our team lead spoke with us almost every day as it was being built. There was plenty of interaction with constant updates and they kept us aware of all changes as they were being made. Extremely efficient and timely throughout.

What did you find most impressive or unique about this company?

Our website was built well and is attractive and quality through and through. We were very happy with what Azuro Digital built for us.

Are there any areas for improvement or something they could have done differently?

Our website had a little bit of copy that we wanted to update after it was launched. We were very happy with the amendments to the copy that they helped us with.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of NLS Consultants. We provide flat roofing consultancy.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

We needed a website.

SOLUTION

What was the scope of their involvement?

Together with the Azuro team, we first planned out the content of the website. I also gave them examples of what I was looking to see. The team then designed and developed a WordPress site. Additionally, they integrated it with Calendly and our social media. It went through 3–4 iterations until it satisfied my requirement. The site was then launched.

What is the team composition?

We only worked with Daniel (Founder & Owner).

How did you come to work with Azuro Digital?

I just found their website, which stood out to me because its quality stood out from their competitors.

How much have you invested with them?

We spent $3,500.

What is the status of this engagement?

We worked together from March–April 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The project went great. The end product looks great and of high quality. Overall, I was very satisfied.

How did Azuro Digital perform from a project management standpoint?

They performed well in terms of project management. The scope was well-established, and they beat the deadlines they set. In terms of communication, they were very responsive — whenever I needed any changes, they immediately got back to me and were always on top of it. We communicated through phone calls, email, text messages, and Zoom meetings.

What did you find most impressive about them?

Azuro delivers high-quality work at a reasonable price. Additionally, the team was incredibly responsive.

Are there any areas they could improve?

They could lower their price a bit more.

Do you have any advice for potential customers?

Know exactly what you want — this will help the team build a high-quality site that you’ll love.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a law firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

We needed a new website with clear messaging.

SOLUTION

What was the scope of their involvement?

Azuro Digital designed and developed a WordPress website for us. We first had an initial phone call to discuss our ideas of what we wanted to see and what we wanted to avoid. The team gave us the pros and cons, what works and what doesn’t, what looks better for SEO, and so on. They also made recommendations for marketing it, but we decided to focus on development at the time. When we came to a decision, they took what we discussed and proceeded with the development process.

It was an iterative process, so we had the team change some sections and images along the way. They also added a contact page. Finally, we got to a final product that looked and felt the way we wanted it. Azuro Digital then applied some final touches and made sure that the backend wasn’t broken anywhere. Once everything was working fine, they launched it. 

What is the team composition?

The team actually reached out to me. We happened to be in the market, so I gave them an opportunity to sell their services, and I liked what they had to say. I also wasn’t happy with my previous designer, so I gave Azuro Digital a shot.

How did you come to work with Azuro Digital?

I just worked directly with Daniel (Founder & Owner).

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked together from March–October 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Azuro Digital delivered a website that was better and more professional than my previous one. It received positive feedback from my clients.

How did Azuro Digital perform from a project management standpoint?

They were excellent communicators and always kept me informed of their progress. If they needed something from me, they were quick to let me know. We communicated through Google Meets and email.

What did you find most impressive about them?

The Azuro Digital team had the flexibility they needed to take my ideas and make them happen.

Are there any areas they could improve?

I don’t have anything negative to say about them. 

Do you have any advice for potential customers?

Have an idea of what you want and communicate this well so they can deliver your vision.

BACKGROUND

Introduce your business and what you do there.

I’m the president of a skateboard park equipment manufacturer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

We brought them in to create the framework for our web and social media presence.

SOLUTION

What was the scope of their involvement?

They converted my sketched concepts into a professional-looking digital framework intended to be used when we build our final site. They’re also handling technical management of our graphic design efforts and advising me on web strategy. They registered my domain name and contracted site hosting services as well. We’re still developing content for the site.

What is the team composition?

I worked directly with Daniel (Founder & Owner).

How did you come to work with Azuro Digital?

They were referred to us, but I also happened to find their profile online.

How much have you invested with them?

We’ve spent $3,000 with them so far, and I’ve agreed to pay them a monthly retainer after we launch the site for continuing management services.

What is the status of this engagement?

We’ve worked together since May 2020. They’re assisting me with design-related tasks leading up to our site launch.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website looks really professional. I’ve received at least two inquiries a week through the site despite there being no content published yet.

How did Azuro Digital perform from a project management standpoint?

I’m not knowledgeable about website design and development, so they’ve provided invaluable guidance throughout our project. We communicate through email, Zoom meetings, and phone calls. Since our engagement started when we were working from home, they even integrated my child into the Zoom meetings.

What did you find most impressive about them?

They’re open to incorporating my ideas and creativity into the final product.

Are there any areas they could improve?

They’ll make me do some of the tech-related tasks I wouldn’t normally want to do so that I learn to do them myself. It’s not fun in the short term, but definitely good for me in the long term.

Do you have any advice for potential customers?

Be honest and open. They’re open to criticism. If you hide your feelings you’ll be hurting yourself and them.

BACKGROUND

Introduce your business and what you do there.

I’m a trauma therapist and I’m the only employee for my private clinical practice.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

I wanted Azuro Digital to create a website for me.

SOLUTION

What was the scope of their involvement?

Initially, I was looking for somebody who would be able to understand and get the proper feel for who I was. Because it’s a therapy website, the feel and theme for the site are really important. I had some conversations with Daniel (Owner & Founder) and he really caught on quickly to who I was and what my vision was for the website.

Daniel was in charge of the development and design of the WordPress site. I provided some content and photos of myself, and he brought in all the other photos for the site.

What is the team composition?

I worked directly with Daniel.

How did you come to work with Azuro Digital?

I originally found him on Kajiji.

How much have you invested with them?

We spent just under $1,000.

What is the status of this engagement?

The project ran from September–October 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Azuro Digital was able to capture my vision for the site. I was really happy with their expertise and what he brought to the table. I was really happy with the connection we had. While we were developing the website, I would send him emails throughout the day and he would always respond to me at like 6:30 the next morning — there was never a delay in response. This was a huge factor when we’re dealing with companies.

How did Azuro Digital perform from a project management standpoint?

Our main point of communication was through email.

What did you find most impressive about them?

I was very impressed with his accountability and his response time. He was very professional and their response time was unbelievable.

Are there any areas they could improve?

No, I was really happy with everything he’d done and I didn't experience any issues. I previously worked with another company that I was really unhappy with — we had a lot of back and forths for months. When I came upon Daniel, we just connected right away. He knew exactly what I wanted, and we were always corresponding so I could see what he was doing.

His degree of structure management of the site was also very good.

Do you have any advice for potential customers?

Before working with Azuro Digital, you have to have some degree of your own vision. Daniel just understood how I wanted my site to be laid out. My advice would be to explore different sites to have some type of outline for him to start with.

Maybe the project was done so quickly, because I already knew what I wanted my website to look like.