Azuro Digital

BACKGROUND

Please describe your company and position.

I am the Chief Churn Crusher of ATI

Describe what your company does in a single sentence.

Increase customer retention for B2B SaaS companies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Azuro Digital to accomplish?

• website redesign
• new logo design
• SEO

SOLUTION

How did you find Azuro Digital?

Online Search

Why did you select Azuro Digital over others?

Company values aligned

What was the size of Azuro Digital’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Azuro Digital to build a new website that coincided with our company's rebrand. We wanted more than just a new site; we wanted it to be SEO optimized too. We also needed 2 new logos. Deliverables included 2 logos, new design and SEO optimization of the site.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• n/a

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent at communicating and responding to requests. Even though they have other clients, we felt that we were a priority. It was a pleasure working with them. Our timeline was long because of the rebrand. That didn't affect their quality of service. We were very impressed and pleased.

What was your primary form of communication with Azuro Digital?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Their knowledge and responsiveness. Read my answer to the previous question. 

Are there any areas for improvement or something Azuro Digital could have done differently?

I would like to have seen a templated changelog. I created one to ensure nothing fell through the cracks. But having one in advance would have been nice.

BACKGROUND

Introduce your business and what you do there.

I’m the president of International Orthotic Labs. We’re a manufacturer of custom prescription orthotics for medical practitioners.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

We needed to redesign and rebuild our website.

SOLUTION

What was the scope of their involvement?

Azuro Digital built our website from scratch. We initially reached out to them and had a couple of calls to understand the project. They asked many questions about our goals and how they could help us achieve them. Then, we moved forward, and they provided a ton of resources and access to their team to walk us through the process.

For the design, they gave us a couple of options based on their past work and then customized it to give the website a unique look. Azuro Digital did custom animations, images, and copy. The website’s purpose was to provide resources and details for our practitioners, clients, and potential clients.

Additionally, Azuro Digital guided us on SEO. They customized our content based on their SEO recommendations, did an in-depth analysis to improve the site, and worked on keyword research.

What is the team composition?

We worked with Daniel (Founder & Creative Director) and a dedicated account manager.

How did you come to work with Azuro Digital?

We found them through online research. Their services were competitively priced, and we appreciated their thoroughness during our initial vetting process. Azuro Digital provided a customer referral, and their past customer gave a glowing review. Ultimately, we were big fans of their previous work, and the team had a good vibe and was easy to work with.

How much have you invested with them?

We spent about $22,000 CAD (approximately $16,000 USD).

What is the status of this engagement?

We worked together from September 2022–January 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We received many compliments from existing and potential clients on the design.

How did Azuro Digital perform from a project management standpoint?

They delivered on time and stayed on budget. We typically communicated through Zoom and email.

What did you find most impressive about them?

Their responsiveness was outstanding. Moreover, Azuro Digital was willing to offer additional support whenever it was needed.

Are there any areas they could improve?

No, there wasn’t anything to improve.

Do you have any advice for potential customers?

Ask questions; they’re very responsive.

BACKGROUND

Introduce your business and what you do there.

I run a freelance web design & development company in Canada and build websites for clients. I work mainly with service-based businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

I’ve been working with Azuro Digital for years now. Being a freelancer, it can get hard to complete fulfillment for all projects on my own and Azuro Digital makes it possible for me to continue to grow. They are also there to handle projects I get that are too big or out of my scope

SOLUTION

What was the scope of their involvement?

Azuro Digital is the only company I trust to complete projects for my clients. Sometimes I’ll refer clients to them directly and sometimes they’ll help build websites on my behalf. I trust them 100% and they always deliver excellent results

What is the team dynamic?

I’ve worked with the owner Daniel himself and on more recent projects, I have been working with the great web designer & developers on the Azuro team. We always start with a discovery call about the project. Then depending on scope and type of client we set up a working relationship to make sure the project is completed in a timely manner and with great quality.

How did you come to work with Azuro Digital?

I’ve been working with Azuro Digital for over 3 years now. I originally found them online and we’ve had a working relationship ever since. I’ve never needed to look for a new partner as they have my complete trust and their results speak for themselves.

How much have you invested with them?

Between all the projects I’ve used Azuro Digital for has been over $50k.

What is the status of this engagement?

We are still working together to this day. Whenever I need them, I know I can count on them to be available and get the work done exceptionally well.

RESULTS & FEEDBACK

How did your relationship with the vendor evolve?

Both of our businesses have grown together since we started working together. Our processes have gotten more efficient and our projects have gotten bigger. It’s amazing to see how well Azuro has grown while still managing to keep the quality and care of smaller agencies.

How did Azuro Digital address the challenges that arose?

Azuro is always incredibly honest with any issues that arise. I know I can count on them to fix any errors on their own. I don’t need to handhold them on any projects or complex functionalities as I know they have the expertise and knowledge to figure out the best solution.

Describe the impact this engagement has had on your business.

Azuro Digital has allowed me to scale my business greatly. My revenue has risen incredibly and I am able to work with much bigger clients. They’ve been a huge contribution to my own success

How was project management handled?

Our working relationship is built on communication and organization. We have clear guidelines in place to handle every project. We make sure we always know where we are at and report back to each other.

Is there anything that the vendor did well or that you would consider a strength? 

Their communication and quality of work is their biggest asset. They make sure clients feel heard and are part of the process. They always deliver results and quality that is well past the expectations of the client.

In what specific areas can they improve?

If they can continue their current processes and output as they scale, they will continue to do amazing.

What advice do you have for clients with similar needs to yours?

Whatever your needs and requirements are, Azuro Digital will knock it out of the park. I have 100% confidence in their whole team. They produce amazing work and are a pleasure to work with!

UPDATED REVIEW

This review was left on April 6, 2020. 

Samuel Mendelsohn

Owner, Mendel Sites

IT Services

1-10 Employees

Toronto, Canada

Less than $10,000

Sep 2020 - Ongoing

Project Summary

Azuro Digital works with a freelance web development company as their outsourced web development partner. They collaborate on building websites together. 

Feedback Summary

The projects that Azuro Digital has supported continue to fully satisfy the end clients of the web development company. The team shows a willingness to continuously improve and manage the workflow effectively, always working at a reasonable cost. 

BACKGROUND

Please describe your company and your position there.

Owner of Mendel Sites, freelance web development company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital?

Outsourced and worked on many projects with Azuro Digital

What were your goals for this project?

Have a strong partner in the industry I could refer leads to and work with

SOLUTION

How did you select Azuro Digital?

After looking through their website portfolio and having a discovery call, I knew they were the best choice

Describe the project in detail.

Worked on website projects together and referred leads to each other

What was the team composition?

I worked mainly with the owner Daniel

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Built many websites together and clients were always 100% satisfied

How effective was the workflow between your team and theirs?

Very effective

What did you find most impressive about this company?

nothing

Are there any areas for improvement?

We keep growing together and constantly improve our processes.

Star Ratings

Overall rating: 5 Can't go wrong with Azuro Digital

Quality: 5 Always the highest quality

Cost: 5 Very reasonable, custom for specific needs

Schedule: 5 Always on time

Willing to refer: 5

BACKGROUND

Please describe your company and your position there.

Professional risk management consultants servicing a broad range of industries. Our core expertise is in epidemiology and risk analysis in human health and animal health, and food systems. We provide our clients insight into the risks and uncertainties that affect their decision-making, including corporate finance, portfolio management, operations, strategy, and safety. I am the Office Manager and I drive the marketing efforts for the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital?

Our website was created over a decade ago and in a difficult to maintain CRM that has since been outdated. We wanted to modernize our overall site and ensure the user understands the complexity of concepts involved in what we do.

The project was to design and develop a new site in WordPress, refresh our logo, migrate some existing material to new site, help us visualize and bring to life our design ideas and provide honest feedback on our suggestions.

SOLUTION

How did you select this vendor and what were the deciding factors?

We conducted an extensive online search. We initially wanted a local company to take on the task, however, when I came across Azuro and saw their collective positive reviews and previous sites they had designed and developed, I asked them to bid on the project.

I compared 5 different companies for the job and thought Azuro gave the best overall impression, they were very efficient and had a great track record. Even though they were not local to us, we felt the most confident moving forward with them.

Describe the project in detail and walk through the stages of the project.

Introductory meetings with team and website copywriter. Create site map and page structure. Design new website, take some existing content and move to new site but mostly revamp entire site to be more modern, easier to navigate, and provide a better understanding for end user on what we do. We hired our own technical copywriter (we are in a niche business) and Azuro made all the design and development magic happen! Tasks included:

• Design our new site in WordPress, provide demonstrations and recordings for all the dynamic content updates so I can perform some of these changes ourselves in future
• Move to new hosting platform
• Continue maintenance and updates on the site for monthly fee
• Image/video sourcing
• Software integrations (include connecting to LMS and Constant Contact subscription)
• Create unique pages
• SEO
• Mobile responsiveness

How many resources from the vendor's team worked with you, and what were their positions?

We worked with two people, Daniel (CEO) and Cassandra (Web Designer and Developer/Operations Director).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We handed over all our content to Azuro and asked for it to be done within a tight timeframe (after some long delays!). They were open and honest in all communications and met the deliverables. We found them to be flexible with timing and very communicative and prompt with feedback/responses.

Cassandra refreshed our logo and provided a lot of iterations for us to choose from this was part of the initial scope and was delivered on time.

How effective was the workflow between your team and theirs?

They are fast and efficient; Daniel is especially easy to do business with. I researched a number of companies before deciding to go with Azuro Digital. Daniel’s openness and technical aptitude (gets down to business, without all the waffle!) suits my style. They use a combination of tools – scheduling time with them is easily done online through scheduling system so I can choose a time that works for me.

They set up a shared folder in Google drive so we could easily upload and share materials. Cassandra created checklists for tasks and asked for feedback on items when our instructions were not clear. Cassandra made the whole process easy!

What did you find most impressive or unique about this company?

Their flexibility, transparency and responsiveness. Any and all questions are answered, and they do all they can to keep their client happy. We are still making changes (after our site went live). Azuro Digital has been very accommodating to all our needs.

Are there any areas for improvement or something they could have done differently?

As with any big project, there were a couple of things that could have been done differently, these were discussed and handled with Daniel and Cassandra along the way. We are so proud and excited to begin sharing our shiny new website in the New Year. And we are very happy with Azuro Digital and would recommend them to anyone wanting a new or refreshed website. A pleasure to work with!

BACKGROUND

Please describe your company and your position there.

Communications Officer for an educational institution. Our website is a major part of our brand identity, and the Board's previous site was very outdated and needed a refresh. Azuro was able to provide a fresh design consistent with our brand guidelines, and we couldn't be happier with the results!

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital?

Our website was created years ago, and we were in need of a new design to match our renewed brand guidelines. We had met with Azuro for an introductory meeting and they were very professional and knowledgable, and we knew right away they were the right fit for this task. We began working on the project in August 2022, and just recently had our "soft launch" of the new site. We have had nothing but positive feedback!

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched for web designers online and found Azuro to have amazing reviews. We reviewed some of their previous work that was available on their website, and decided to book a meeting with them to discuss our vision for the website. They were very responsive and able to meet with us within a few days of us reaching out.

After meeting, we didn't have much to discuss as we were certain they would be able to get the job done and make our vision of the new site come to life. We were able to receive a proposal within the next week, and met to discuss the details of the site. We then received our first draft of the design within a month which was fantastic!

Describe the project in detail and walk through the stages of the project.

We were looking to transfer a majority of the content from our previous site, to the new one. We did have to work through the outdated content and remove it completely. Cassandra was very helpful and ensured all the correct content was carried over. We met several times over the course of the project to discuss what had to be done. They were very quick to answer any emails with questions or requests that we had for the new site.

Cassandra started with providing us a first draft of the design and theme to make sure we liked it, and once approved, she was able to move into the other pages and various departments and schools that needed to be transferred over. She was able to completely modernize our site which was so refreshing for us to see. Cassandra also provided checklists for us so we knew what had to be done on our end for her to complete the project. This was extremely helpful as there was a lot to go through on the site, and having it broken down into a list helped us stay organized.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with Cassandra, Head of Operations and Web Designer, and Daniel, Founder & Owner of Azuro Digital. They were both very organized and made sure we were pleased with each item they presented to us.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website for our school Board has been completely modernized and was made to be much more user friendly than before. They also made sure we had all the necessary tools on our site, such as analytics and all the search engine optimization tools that were needed.

How effective was the workflow between your team and theirs?

The workflow between our teams was great. They truly cared about this project and making our vision come to life. They are very detail oriented and want to ensure their customers are pleased with what's presented.

What did you find most impressive or unique about this company?

I was very impressed by their knowledge of web design and different features that make a website great. I also appreciated how easy they were to get in contact with throughout the entire process.

Are there any areas for improvement or something they could have done differently?

Not that I can think of. Overall it was a great experience, and I would recommend them to anyone looking for a new web design!

BACKGROUND

Please describe your company and your position there.

I am a Professor at the University of Texas at San Antonio (UTSA) and I am the Graduate Advisor of Record for the new PhD Program in Developmental & Regenerative Sciences (DRS) here.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital?

We hired Azuro Digital to design and develop a website for our DRS PhD Program.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Azuro Digital for this job after interviewing representatives from multiple website design companies in our price range. Azuro Digital offered the range of services and expertise we felt were required to develop the sort of website we needed, and they were very responsive to manifesting our vision in the process.

Describe the project in detail and walk through the stages of the project.

We held two initial discovery sessions with the President of Azuro Digital - Daniel - to learn about his company's capabilities and experience. We also gained an appreciation for Azuro Digital's approach to working with customers like us during those meetings. We then entered into a contractual arrangement with Azuro Digital to design and develop a new website for our DRS PhD Program.

How many resources from the vendor's team worked with you, and what were their positions?

We primarily worked with one designer/developer from Azuro Digital for the generation of our new website - Cassandra. We found Cassandra to be highly skilled, and very prompt in developing and adding to content to the website. Most importantly both Cassandra and Daniel were highly responsive to our preferences with respect to design, layout and content on the website. They made our visions come to fruition and their skills in doing so greatly enhanced the online appeal of our program!

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We only launched our new website less than a month ago. Our primary short-term objective is to enhance submission of applications for admission into our PhD program in the fall of 2023. The deadline for submission of those applications is December 1, 2022. So it will only be after that deadline that we will have an indication of the success of the website in attracting applications.

How effective was the workflow between your team and theirs?

The workflow between our team and the Azuro Digital team was excellent. As noted above, the Azuro Digital team was highly responsive to our needs and our preferences. They were very prompt and cooperative in responding to any of our requests.

What did you find most impressive or unique about this company?

We were impressed with multiple facets of the website design and development service provided by Azuro Digital including 

1. their artistic design skills that contributed to the overall appearance of the website
2. their ability to make the site dynamic
3. their ability to arrange content on each page of the site in an attractive and efficient manner
4. their willingness to design the site to meet our preferences with respect to content and presentation, and
5. their skills with respect to designing and developing a highly functional site.

Are there any areas for improvement or something they could have done differently?

We had no complaints about the service provided by Azuro Digital so perceive no areas in which improvement is needed.

BACKGROUND

Please describe your company and your position there.

Ottawa Branch is the charter branch of the National Association of Federal Retirees (NAFR) and our members are predominantly seniors. Our not-for-profit association is the largest national advocacy group representing federal retirees, their partners, and survivors. I am the Ottawa Branch Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital, and what were your goals?

Ottawa Branch hired Azuro Digital to build a new, bilingual website that is easy and intuitive for seniors to use and to interact with electronically. 

SOLUTION

How did you select this vendor and what were the deciding factors?

We prepared a statement of work and ran a selection competitive process. Azuro Digital was chosen based on our assessment of best value for money.  

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We held initial brainstorming sessions with Azuro to go over issues with our old site and to clarify our needs. Daniel, the founder and owner of Azuro came back with a tremendous design concept geared to our context and our seniors. Once we had agreement on the design, Azuro started building our new site right away. We met frequently with Daniel to review progress and make adjustments.

How many people from the vendor's team worked with you, and what were their positions?

We worked directly with Daniel, the owner and founder of Azuro Digital, who personally oversaw the development of our new website. Having this direct contact with Daniel was a significant factor in our success.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our new website went live on June 14, 2022 and the feedback so far has been very positive. We are very proud of it.

Describe their project management style, including communication tools and timeliness.

Daniel is a good project manager and very responsive to client requirements and changes. He always made himself available to Zoom with us, even on short notice. Azuro made updates and changes promptly, usually within 24 hours. Daniel developed several videos to explain website features and processes and now we use these videos as training tools. 

What did you find most impressive or unique about this company?

Daniel and Azuro are committed to professionalism and great customer service. We were most impressed by the unlimited revisions and meetings available to us throughout the project. Daniel is very knowledgeable in his field and he is also very willing to research new technologies to meet particular needs. We were also very impressed with the speed with which Daniel responded to our requests for updates and changes.

Are there any areas for improvement or something they could have done differently?

For the future, with client teams new to this type of work, we suggest a review of their timelines to be sure they are realistic and specifically address content loading, archiving and old site shutdown. We realize now that our initial schedule was overly ambitious. However, we very much appreciate that Daniel and Azuro were able to adapt their schedules to help us.

BACKGROUND

Please describe your company and your position there.

Proudly Indigenous owned, AS Williams Consulting specializes in helping our clients build meaningful relationships that strengthens our commitment and resolve towards community growth and self-determination. Through mutual respect, transparency and collaborative partnerships - we will help build the foundation of a unified framework and a brighter path forward.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital, and what were your goals?

To refresh and update our existing website with lead generation capabilities on a modern platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose Azuro based on the portfolio of work that was shown to us, the energy around the team we worked with and the commitment to articulate the importance of the work we do with Indigenous People's and communities.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an aggressive timeline and Azuro was able to deliver and bring our vision to life.

How many people from the vendor's team worked with you, and what were their positions?

Daniel and Cassandra. Both equally as responsive, and able to spend the time with us to keep us focused, on task and on budget.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team was very responsive and respectful of our requirements, even with all the delays on our side.

Describe their project management style, including communication tools and timeliness.

Well done. The tools use were best in class and above industry standard.

What did you find most impressive or unique about this company?

The team was responsive and patient. They took the time to walk us through areas we needed help with.

Are there any areas for improvement or something they could have done differently?

Just continue, refreshing to see young entrepreneurs do what they live with passion, dedication and hard work.

BACKGROUND

Please describe your company and your position there.

I was hired as a property manager. My role included, business start up, managing properties, and hiring third party contractors to complete what I was unable to do.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital?

I hired Azuro Digital to build a website for the company. The website needed to be compatible with other add ons which included but were not limited to; tenant portals, MLS type maps, ect.

SOLUTION

How did you select this vendor and what were the deciding factors?

I researched web developers, as well as their portfolios. I conducted interviews based on my findings, and eventually settled on Azuro Digital. Azuro had many examples of clean and aesthetically pleasing websites that had already been created. When meeting with Daniel, he was able to articulate exactly what I was hoping to achieve.

Describe the project in detail and walk through the stages of the project.

Daniel was amazing during this project, he was patient and understood exactly what I was hoping to achieve. Our first few meetings we brainstormed the way I wanted the website to turn out, and the things I needed included on the site. Once this had been established he was more than willing to check in to make sure I was pleased with his work. As we were a start up company, Daniel had to wait until we had some things figured out and he was so amazing at inputting them immediately as he received the information.

How many resources from the vendor's team worked with you, and what were their positions?

I worked exclusively with Daniel, he is the owner of Azuro Digital.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website looked absolutely wonderful. All of the additional add ons were integrated seamlessly.

How effective was the workflow between your team and theirs?

Daniel was efficient and worked well with our team. He was amazing and I look forward to working along side him in the future.

What did you find most impressive or unique about this company?

The most impressive thing was Daniel’s attention to detail. They knew what I wanted and had zero issues making that the reality.

Are there any areas for improvement or something they could have done differently?

I was very pleased with the job that was done.

BACKGROUND

Please describe your company and your position there.

Owner providing large format tile and thin slab installation services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital, and what were your goals?

Recreate our website to modernize the look and functionality, while enhancing the overall design and increasing SEO.

SOLUTION

How did you select this vendor and what were the deciding factors?

Online search results across multiple platforms all lead to Azuro Digital as one of the top ranked digital marketing firms specializing in wed development and google optimization..

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Rebranded our logo along with company colours and fonts. Then redesigned the entire website with a state-of-the-art web design. Animation, high-resolution photos, and futuristic layouts.

How many people from the vendor's team worked with you, and what were their positions?

I worked directly with the owner who was extremely responsive, and did not get annoyed by my continuous requests for minor edits. He explains it step and address every concern thoroughly, so I felt in good hands without any worries during the entire experience.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within 1 month all keywords on Google have been holding my ranking at #1 organic position steadily, without any drop. Before my website would fluctuate between first to third position on the same keywords on different days. Now its just constantly #1.

Describe their project management style, including communication tools and timeliness.

Very quick to respond, even on weekends. Tremendously knowledgeable about web development and SEO. You can trust his decisions will promote your business in all aspects.

What did you find most impressive or unique about this company?

They had a personalized approach and were motivated to get the job done well. They treat your business as if it was their own. Trustworthy, responsible, and to the point. No time wasted, and very efficient.

Are there any areas for improvement or something they could have done differently?

None at all.