ARTIN

BACKGROUND

Please describe your company and position.

I am the Chief Software Engineer of AI|ffinity

Describe what your company does in a single sentence.

Help drug discovery by our unique combination of NMR and AI

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ARTIN to accomplish?

• Design web interface for customers of our NMR+AI plarform
• Design draft of job spooling system behind the web interface

SOLUTION

How did you find ARTIN?

Referral

Why did you select ARTIN over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from ARTIN were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Web interface allowing our clients to use our NMR+AI drug discovery tools as a user friendly job spooling system, where jobs have parameters entered via the web interface forms and input files uploaded from local computers. System further includes job spooling on another computers and later collection of results via the same web interface. Key deliverables:

• user management system allowing granting rights to individuals working for our customer, the whole system optionally working in totally shielded environment behind our customer's firewall, on their own hardware
• job submission interface allowing definition of job types, parameters and input files
• management of jobs in a queue and collection of results of finished jobs
• executing jobs on remote computer via ssh-based interface

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• working web interface and job spooling system
• source code structure acceptable as a starting point for future development

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had series of meetings progressing from top-level framing of the project through architecture design to solving technical details, always relatively concise and pragmatically oriented allowing us to stear through everything smoothly and get things delivered in time.

What was your primary form of communication with ARTIN?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are professionals dealing with professionals, framing realistic goal together and achieving it in quite short time.

Are there any areas for improvement or something ARTIN could have done differently?

This project was perfect.

BACKGROUND

Please describe your company and position.

I am the Team Leader SW Engineering of Stadler Rail AG

Describe what your company does in a single sentence.

Stadler develops the best rail vehicles in the world, as well as customised solutions in the areas of Signalling technology and Service.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ARTIN to accomplish?

• ARTIN developed a modern, Java-based desktop application for configuring diagnostic messages in trains, enabling Stadler's diagnostic department to efficiently manage and deploy warning systems during train commissioning.

SOLUTION

How did you find ARTIN?

Referral

Why did you select ARTIN over others?

• Pricing fit our budget
• Good value for cost

How many teammates from ARTIN were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The development of a Java and REACT based desktop application for configuring diagnostic messages. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Throughout the development process, ARTIN demonstrated a strong attention to detail and a genuine passion for creating high-quality software. Whether they were designing interfaces, implementing backend validation or refining the front-end user experience (UX), their team consistently delivered thoughtful and effective solutions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was always smooth and efficient, making the collaboration productive and enjoyable. 

What was your primary form of communication with ARTIN?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

From the outset, ARTIN impressed us with their professionalism and depth of knowledge, particularly during the initial phase involving offer preparation and conceptual discussions. Their approach was thorough and well-structured, laying a solid foundation for the project.

Are there any areas for improvement or something ARTIN could have done differently?

The only areas for improvement may be in the phase of warranty for the delivered software product. 

BACKGROUND

Please describe your company and position.

I am the Owner, Managing Director of ARP elektro group s. r. o.

Describe what your company does in a single sentence.

ARPEG is a comprehensive provider of photovoltaic solutions that designs, installs, and maintains complete solar power systems including their innovative Smart FVE control technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ARTIN to accomplish?

• ARTIN develops and implements a complete ecosystem of mobile and web applications for monitoring and controlling photovoltaic power plants, enabling ARPEG to offer their customers "smart PV" with advanced remote control features and performance optimization.

SOLUTION

How did you find ARTIN?

Referral

Why did you select ARTIN over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from ARTIN were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope includes:

Analysis and Planning: ARTIN began with thorough requirements gathering, understanding our business model and customer needs, and mapping the necessary integrations with various hardware manufacturers.
Design and UX Development: intuitive interfaces for both web and mobile applications that even non-technical users could easily navigate
Core System Development: Building a system that:Reads data from solar installations
Controls when to charge/discharge batteries
Connects to household devices (boilers, air conditioning, etc.)
Enables remote monitoring and control
Provides dashboards showing real-time energy flows and statistics
Offers both manual control and automated scheduling
Includes fail-safes like cooling system activation for inverters
Smart Features Development: Implementing intelligent features like:24-hour electricity price forecasting
Optimized energy usage based on spot electricity prices
Automatic prevention of selling energy during negative price periods
Integration Work: Connecting our system with multiple inverter manufacturers, payment systems, and preparing for future community energy sharing
Client Portal Development: Creating a customer zone where users can track installation progress, access documentation, order service, and participate in referral programs
Testing and Deployment: Continuous testing and rapid deployment of new features
Ongoing Support and Development: Regular updates and new functionality based on customer feedback
The key deliverables include a fully functional web application, mobile app, administration interface, and the entire backend infrastructure supporting these systems.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The deciding factors were ARTIN's deep technical expertise and their approach to understanding our business goals, not just the technical requirements. They showed genuine interest in our vision for energy management and demonstrated how they could help us achieve it with a complete solution rather than just code.

What truly set ARTIN apart was their commitment to treating our project as a business partnership rather than just a technical assignment. They showed us they would be invested in our success and could offer both technical expertise and strategic guidance.

The primary success is that we've gone from concept to a fully operational product in just over a year. The system is already being used by our customers, helping them optimize their energy consumption and maximize their PV investment.

Specific achievements include:

Successfully integrating with multiple inverter manufacturers, replacing their often poorly translated and limited apps with our comprehensive solution
Enabling our customers to save money through intelligent energy management during fluctuating electricity prices
Creating a system that can automatically respond to negative electricity prices, a growing challenge for solar owners
Building a foundation for future community energy sharing, which will be a major market differentiator
Developing a customer portal that enhances our relationship with clients beyond just the initial installation
The flexibility of the solution has allowed us to offer it both to new customers and as a retrofit for existing solar installations, significantly expanding our market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project, ongoing for about 18 months now, involves developing what we call the "Green Box" system - Smart FVE - a comprehensive solution for managing photovoltaic installations. The workflow with ARTIN has been remarkably effective. Unlike our previous experience with another firm, ARTIN established clear communication channels from the start. We have weekly demo meetings where they show progress and gather feedback, which means we're never in the dark about development status.

Their project management is exceptional - they've consistently delivered features on time and within budget. What stands out is how they handle change requests. In our industry, requirements change frequently, and ARTIN has shown impressive agility in adapting to these changes without derailing the project timeline. 

Our primary communication happens through regular video calls and a project management tool where we can track progress. Their project manager serves as an excellent communication hub, coordinating between our team, their developers, and external partners like inverter manufacturers.

ARTIN's team is remarkably self-sufficient - they take ownership of problems and solve them without constant supervision from our side. This has freed up our resources to focus on our core business while being confident that the development is in good hands.

What was your primary form of communication with ARTIN?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What truly sets ARTIN apart is their approach as business partners rather than just technology vendors. They don't just write code; they genuinely understand our business goals and market challenges.

I've been particularly impressed by:

Their ability to see beyond the immediate technical requirements and suggest solutions to problems we hadn't even identified yet
The way they've taken ownership of the project, coordinating between multiple stakeholders and serving as our communication hub
Their flexibility and responsiveness to changing requirements - when we need to pivot quickly, they adapt without resistance
The quality of their technical work and problem-solving approach - they don't look for excuses but focus on finding solutions
Their business consulting beyond software development - they've provided valuable input on product pricing, market positioning, and future roadmap planning
In essence, ARTIN has become an extension of our team rather than just an external vendor. They're invested in our success and it shows in everything they do.

Are there any areas for improvement or something ARTIN could have done differently?

N/A

BACKGROUND

Introduce your business and what you do there.

I’m the director of IT engineering for an insurance company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ARTIN?

We needed help with custom software development.

SOLUTION

What was the scope of their involvement?

ARTIN has been developing a custom software solution for our insurance agents to sell our policies to customers. The team has also been providing management and support services.

For this project, ARTIN has been involved in the discovery, design, and development phases. Initially, the team conducted an investigation to see if the application suited our needs. They analyzed the products that the country wished to sell, the existing IT solutions, and the integrations needed. Then, ARTIN created a plan for completing the development and started the actual development process.

ARTIN has been working closely with us and the countries involved. The team has been using Angular, JavaScript, Java, Kotlin, Azure DevOps, and Linux. They’ve also generated APIs.

ARTIN’s solution allows agents to record all the customer details and calculate those details to create the best cost for the customer. Users can also generate illustrations so customers can see the benefits over time. Additionally, ARTIN has been developing features like payments, auto-underwriting, and different portals for electronic signatures.

What is the team composition?

We have around 30 people working on this project, including a project manager, two scrum leads, developers, and testers.

How did you come to work with ARTIN?

ARTIN was already working with us when I got my position. They had been working on this project for the country, and when we decided to make it regional, we continued working with them.

How much have you invested with them?

We spend around $2 million a year.

What is the status of this engagement?

We started working together in January 2011, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve traditionally engaged with ARTIN through the Waterfall model, where we send the requirements, and they send back the product. However, we’ve changed to the Agile methodology, which has allowed us to work more closely with ARTIN. This has been a big change for both teams.

Since the change, the quality of ARTIN’s work has improved dramatically. We experienced many problems in the Waterfall model. However, switching to the Agile methodology has allowed us to work more closely with ARTIN and give feedback and clarifications at a much earlier part of the development cycle. This has led to a far higher quality of ARTIN's products.

Moreover, we’ve seen huge benefits in the development process. We went from 18 months for product development to nine months for a similar type of product. We’re generally seeing less than three months required for product development, down from six months or longer in many cases.

How did ARTIN perform from a project management standpoint?

ARTIN communicates very well with me. They mostly deliver on time and on budget. There are hiccups to be expected, but they’re mostly on time and on budget.

We use Azure DevOps for tracking tasks and Microsoft Teams for regular communication through calls and messages. We also use Outlook for emails and WebEx for other types of calls.

What did you find most impressive about them?

ARTIN is technically skilled and has a great ownership mindset. They have very good technical resources and knowledge of the project. Additionally, they're hands-on and invested in the project's success. 

Are there any areas they could improve?

ARTIN can slightly improve their communication. I would’ve had a bigger list of complaints two years ago, but we’ve been working closely, and a lot of those issues have been ironed out.

Do you have any advice for potential customers?

Be very open with ARTIN about your requirements. Work closely with them to ensure they understand those requirements fully. If that’s the case, ARTIN will technically deliver what you need. This way, you'll be able to build a relationship and a way to work with them.

BACKGROUND

Introduce your business and what you do there.

I’m an area product owner and manage the development environment and R&D for Y Soft, custom software development company. We provide an internet cloud service that people can subscribe to and use for their printing environment. We also develop on-prem software that people can use.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ARTIN?

We needed to staff our engineering teams.

SOLUTION

What was the scope of their involvement?

ARTIN provides us with staff augmentation services. We have a long-term cooperation with them for continuous product development. They operate on our two main products. 

We have specific, uncommon product technology and provide ARTIN with a list of what we're asking for. We also ask for teammates who are willing to learn and continue in that area for a long period. Recently, as the product has developed, we've introduced new aspects of the service, such as providing a cloud service in addition to the on-prem software, which means we’ve asked for capabilities around DevOps and operating the software in the cloud.

We have a backlog of work, and as long as it’s within a certain technology scope, they can pick up any work that’s required. Out of our 16 engineering teams, five are staffed by ARTIN, and each team has seven members. They provide a combination of on- and off-site services.

What is the team composition?

I'm in contact with a project manager and Scrum master. We also work with five teams of seven engineers, and I know all the members of the teams.

How did you come to work with ARTIN?

The company has been working with them continuously for 5–6 years, and I've been involved heavily for the last four years, so I'm unsure how the engagement started.

How much have you invested with them?

We spend $2–$3 million annually.

What is the status of this engagement?

We started working together in October 2019, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

ARTIN's service is really good; they offer end-to-end services, meaning we can treat their teammates as our own without additional cost, hardware equipment, or HR needs. ARTIN provides a group of people who know each other and work as a team in the best way. There have been instances where they've gone beyond what our core or standard employees would go. We appreciate the ability to have expendable teams. They can change staffing and lower the size of our teams without the negative impact of layoffs. 

ARTIN understands their role in our company and goes beyond in terms of delivering what we need. For example, they can identify a technology that's not implemented as well as it should be and look into it for more than a month, and they've been right about their assessment. They look at things from a different perspective and pick up work that’s less interesting for others. 

When we introduced the cloud service, ARTIN reacted well and changed some teammates. They are self-managed in the way the Scrum methodology describes and can gain or swap people within their organization to staff their teams. Therefore, they're quicker to react to changes than our core teams because they have a pool of engineers and can quickly swap teammates while keeping the core team and skills.

How did ARTIN perform from a project management standpoint?

We run on a large-scale Scrum framework, so we have a cycle every two weeks to cross-check our work. They perform as well as or better than our core teams. They’re really caring and don’t slack on any of their deliveries. We primarily communicate via Microsoft Teams, though we also use email. Regarding project management tools, they work within our environment, and I don't believe they use any additional tools internally.

We have a branch in one of their locations, and their office is close to ours, so we can meet with them on-site a few times a week as needed. However, this is more of a coincidence than a need on our part.

What did you find most impressive about them?

The most impressive thing is the people they’ve gathered. We’ve tried other service providers who have provided teammates with the qualifications, but they had never seen each other and weren't co-located, so it was impossible for them to work as a team. 

ARTIN’s team knows each other and is culturally fit so that they can deliver the work. When we give them an assignment, we do not need to worry about how they split the work between the seven people in a team; it's all on them. Compared to the other providers, ARTIN delivers fabulous work.

Are there any areas they could improve?

My only complaint is the higher cost compared to our other teams, but they’re the perfect fit for our needs.

Do you have any advice for potential customers?

Give ARTIN a try. I’m confident they’ll make a good impression.

BACKGROUND

Please describe your company and position.

I am the Engineering Manager of Kentico Software s.r.o

Describe what your company does in a single sentence.

We provide content management system/digital experience platform for enterprise customers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ARTIN to accomplish?

• To provide senior developers to substitute for internal hiring.
• To set up and launch frontend framework.

SOLUTION

How did you find ARTIN?

Referral

Why did you select ARTIN over others?

• Close to my geographic location
• Great culture fit
• Referred to me

How many teammates from ARTIN were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ARTIN flexibly delivers developers from medior to principal levels where needed. They bring expertise and help. It's important for Kentico to stay on budget, within scope and on deadline with our projects, that's where ARTIN proves priceless. 

Artinians work in e-commerce, cloud, content-management and digital experience teams. Additionally, they were temporarily hired to cover for QA and Customer Education teams. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Opportunities closed on deadline, on budget and within scope. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Account Manager is always on hand, reacts promptly to any requests, change requests are no problem. When we need a change or adjustment of any kind, the Account Manager always looks for brisk solution instead of explanations or even excuses. ARTIN's teammates comply with our best practices and consistently deliver good work. If a developer is not a good fit for whatever reason, ARTIN finds a replacement swiftly. Onboarding of Artinians takes much less onboarding time than an average in-house hire, Artinians bring their expertise and take just a couple of weeks to get fully on-board and efficient. 

What was your primary form of communication with ARTIN?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Similar culture and fast-delivered value.

Are there any areas for improvement or something ARTIN could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Engineering Manager of Ataccama

Describe what your company does in a single sentence.

We develop B2B products focused on Data quality and Data management. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ARTIN to accomplish?

• Help us add new governance capabilities into product

SOLUTION

How did you find ARTIN?

Online Search

Why did you select ARTIN over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ARTIN were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Artin team joined as a fully integrated team, covering all essential roles required for the development of functionality within our environment. Business requirements, and thus the product manager role, were handled internally by our team.

The team was able to take business requirements, analyze them, and translate them into a technical solution, which they then implemented end-to-end into our platform. As a result, two new microservices were developed in Kotlin. The frontend was integrated into our existing monorepo.

Our end users gained the ability to use several types of workflows, managing tasks such as granting access to sensitive data or approving system changes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We held regular demos for stakeholders, and the Artin team consistently met deadlines and successfully delivered features in the corresponding releases.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered on time. They were very flexible in adapting to our evolving needs.

What was your primary form of communication with ARTIN?

Virtual Meeting

What did you find most impressive or unique about this company?

Every developer was highly curious and proactive, often showing more engagement than our internal developers. The developers consistently met expectations based on their level of seniority.

Are there any areas for improvement or something ARTIN could have done differently?

There is always room for improvement, but nothing major.

BACKGROUND

Please describe your company and position.

I am the Project manager of HCLTech

Describe what your company does in a single sentence.

IT consultancy and development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ARTIN to accomplish?

SW development and testing

SOLUTION

How did you find ARTIN?

• Referral
• Personal experience

Why did you select ARTIN over others?

• Good value for cost
• Referred to me
• Personal experience

How many teammates from ARTIN were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Custom development of online charging solution for an important customer with about 10 million of subscribers for which this charging platform should handle up to 10 000 TPS.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivery of very complex solution in time and scope, without signification issues and escalations. Satisfaction of the end-customer.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ARTIN always responds promptly. They had multiple PMs in time running their deliverables. All of them contributed to the success of the project. Their project management team is skilled and is able to work in both classic waterfall and also agile approach.

What was your primary form of communication with ARTIN?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive about ARTIN is that you can always rely on them. They deliver in quality due to combination of both senior developers and strong (project) management team.

Are there any areas for improvement or something ARTIN could have done differently?

Not really, stay and do not change :-)