Arrow Cyber Technologies

BACKGROUND

Please describe your company and position.

I am the CEO of an IT Services company. 

Describe what your company does in a single sentence.

We are a IT service base company with over 20 years of experience working with the clients from Healthcare, FinTech and Manufacturing industry. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arrow Cyber Technologies to accomplish?

• We receive request from our clients regarding ISO27001, SOC2, HIPAA certification and Penetration testing. We discussed our requirement Arrow Cyber Technologies and they provided us the best quote based on the clients request.

SOLUTION

How did you find Arrow Cyber Technologies?

Online Search

Why did you select Arrow Cyber Technologies over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Arrow Cyber Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Arrow Cyber Technologies delivered the reports on time, meeting the client's expectations. The team was detail-oriented and delivered complex tasks as planned. Arrow Cyber Technologies was communicative and responsive via email, messages, and virtual meetings. The team stayed within the budget

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We received all certifications on schedule, and our clients were highly satisfied with the quality and meticulous attention to detail delivered by Arrow Cyber Technologies.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Given the time-sensitive nature of the project, daily meetings were conducted, and a team member was dedicated full-time to ensure smooth execution. Both our key contact and the assigned team member remained readily available on Teams chat throughout, responding promptly and professionally to all queries.

What was your primary form of communication with Arrow Cyber Technologies?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

• I was impressed with their meticulous attention to detail.
• I can say that they provided me 24*7 support, Whenever, I ping the team, they always responded within minutes.

Are there any areas for improvement or something Arrow Cyber Technologies could have done differently?

None as of now.