ARLITY (XRS Group sp. z o.o.)

BACKGROUND

Please describe your company and position.

I am the Marketing manager of Elstead Sp. z o.o.

Describe what your company does in a single sentence.

Manufacturers and distributors of decorative lighting.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ARLITY (XRS Group sp. z o.o.) to accomplish?

• implementing a tool for 3D models storage and distibution
• using one solution that combines 3D models library and communication platform form architects
• process optimization with functions based on automation

SOLUTION

How did you find ARLITY (XRS Group sp. z o.o.)?

Fair

Why did you select ARLITY (XRS Group sp. z o.o.) over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work & Key Deliverables

• 3D Models of Products: Detailed and photorealistic 3D models for lighting products, covering different categories and types.
• Library Infrastructure: A digital library platform, complete with navigation tools and user-friendly interface features.
• Metadata and Search Features: Categorized library with complete metadata for easy product identification and searching.
• Integration & Compatibility: Seamless integration with website and design tools, allowing for direct use of models by sales teams and designers.
• Interactive Viewing Features: Tools that provide 360-degree viewing, exploded views, and possibly AR capabilities for an immersive experience.
• Training Material and User Guides: Documentation and training sessions for internal teams, detailing how to access and use the library.
  This work ensures a well-rounded and valuable 3D images library, significantly improve product visualization for customers, aid in design projects, and support our marketing efforts.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased Website Interaction Time: Analytics showing an average increase in user interaction time on product pages due to the availability of 3D models and interactive views.
• Sales Conversion Rate Increase: An increase in conversion rates for products featured with 3D models, highlighting that the interactive and detailed visualization led to more sales.
• Customers can see dimensions, finishes, and details on their own, decreasing the workload for support staff.
• Feedback Score from Partners: Improved feedback scores from industry partners (e.g., designers and architects) regarding the accessibility and utility of product visualizations, showing a positive response to having the 3D library.
• Reduced Product Returns: Reduction in product return rates due to more accurate visualization of lighting products pre-purchase, leading to better alignment with customer expectations.
• Library Access Frequency: Number of visits to the 3D library, which can indicate internal and external demand and adoption rate.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management for the implementation of the 3D images library was organized and focused on delivering a high-quality, functional solution while adapting to the needs of our company. All the time. Communication with ARLITY was top notch, and our requests and comments were quickly met. All deadlines were met.

What was your primary form of communication with ARLITY (XRS Group sp. z o.o.)?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their dedication and individual approach to each project.

Are there any areas for improvement or something ARLITY (XRS Group sp. z o.o.) could have done differently?

More sophisticated analytics could have been set up to understand how customers interacted with the 3D models.

BACKGROUND

Please describe your company and position.

I am the Sales Director of EMIBIG s.c.

Describe what your company does in a single sentence.

Producer of lamps and lighting products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ARLITY (XRS Group sp. z o.o.) to accomplish?

• acceleration of online customer decision-making processes
• making it easier for customers to match designer products to their spaces
• creating an interactive virtual product catalog

SOLUTION

How did you find ARLITY (XRS Group sp. z o.o.)?

• Online Search
• Referral

Why did you select ARLITY (XRS Group sp. z o.o.) over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Arlity’s scope of work involved creating an augmented reality (AR) ecosystem that allows Emibig customers, partners, and architects to visualize and interact with Emibig’s lighting products in a more engaging and realistic manner. This project encompassed several key components:

1. AR App Development – “Emibig Home”
Arlity developed a fully functional AR mobile application named Emibig Home, enabling customers to virtually place and view Emibig lamps within their own interiors. The app features a user-friendly interface on both iOS and Android, allowing customers to switch among different lamp styles and configurations.

2. 3D Modeling of Lamps
Arlity created high-quality, photo-realistic 3D models of Emibig’s various lighting products. These models accurately represent each lamp’s design, dimensions, and details, and are optimized for both AR use and display in Emibig’s online store.

3. 3D Product View for Online Store
Arlity integrated interactive 3D views of lamps into the Emibig e-commerce platform. This includes a 3D viewer embedded into product pages so customers can rotate and inspect each lamp from multiple angles, ensuring a smooth, scalable user experience.

4. Architects Zone (3D Model Access Portal)
Arlity built a dedicated web portal, https://emibig.cloud.arlity.com/pim, where Emibig’s partners and architects can securely access, browse, and download the 3D models. This portal includes account management features and documentation to facilitate easy integration of 3D lamp models into various design tools.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes that demonstrate progress or success from the project include increased user engagement, improved conversion rates, decreased return rates, adoption of the Architect Zone, and enhanced brand reputation. Specifically, downloads of the Emibig Home AR application rose significantly, and session durations were longer, showing higher interest and interaction. The introduction of the 3D viewer on product pages correlated with increased lamp purchases and reduced cart abandonment, as customers felt more confident making buying decisions. By allowing virtual “try before buying,” the mismatch between expectation and reality was reduced, resulting in fewer returns and exchanges. In the Architect Zone, there was an upswing in the number of professionals registering for and downloading 3D lamp models, demonstrating a clear preference for Emibig products in their design projects. Additionally, customer surveys and feedback indicated higher satisfaction with the AR experience, leading to positive reviews, word-of-mouth referrals, and improved brand awareness.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Arlity’s project management was structured and transparent, ensuring that core deliverables like the AR app, 3D models, and the online 3D viewer were provided according to the agreed timeline. They communicated progress regularly through status updates, promptly addressed any questions or feedback, and remained flexible when adjusting to changes or additional requests. Overall, Arlity consistently demonstrated a clear understanding of project milestones, stayed aligned with Emibig’s needs, and proactively resolved any emerging challenges to keep the project on track.

What was your primary form of communication with ARLITY (XRS Group sp. z o.o.)?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We found Arlity’s ability to merge advanced AR technology, high-quality 3D modeling, and user-friendly design into a cohesive solution to be particularly impressive. Their willingness to tailor each stage of development to Emibig’s brand and functional requirements stood out, as did their proactive communication and readiness to adapt. By combining technical expertise with a clear focus on usability, Arlity delivered a solution that not only showcased our products effectively but also provided a seamless experience for both customers and professional partners.

Are there any areas for improvement or something ARLITY (XRS Group sp. z o.o.) could have done differently?

We were fully satisfied with ARLITY’s work. We have no suggestions for improvements at this time. Everything proceeded smoothly according to plan, and their team was consistently responsive and attentive to our needs.

BACKGROUND

Please describe your company and position.

I am the Wall Art Augmented Reality App for wall decor of Wall Art sp. z o.o.

Describe what your company does in a single sentence.

Wall Art is polish wallpaper and mural producer. We design, sell and print custom made wall decoration. In our offer you can find Delphi adhesive circle shape and arch shape wallpaper, made on measure murals, textiles and carpets.

We create the promise of beauty for your interior.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ARLITY (XRS Group sp. z o.o.) to accomplish?

• supporting customers' purchasing process
• reducing product returns
• increasing e-commerce conversion rates in a shorter time

SOLUTION

How did you find ARLITY (XRS Group sp. z o.o.)?

Referral

Why did you select ARLITY (XRS Group sp. z o.o.) over others?

• Close to my geographic location
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from ARLITY (XRS Group sp. z o.o.) were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• marketing advantage at trade and consumer fairs
• tool that supports product presentation in the brand's showroom

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Amount of application new users 
• emails from the application
• phones from the application 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they deliver everything on time and help us a lot with the implementation this solution at our website. Company also recommended many useful upgrades and new features.

What was your primary form of communication with ARLITY (XRS Group sp. z o.o.)?

In-Person Meeting

What did you find most impressive or unique about this company?

This technology is unique and gives us great advantages over our competitors.

Are there any areas for improvement or something ARLITY (XRS Group sp. z o.o.) could have done differently?

We are wait for statistics about active users.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Lenart (DIG-NET sp. z o.o.)

Describe what your company does in a single sentence.

Furniture production

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ARLITY (XRS Group sp. z o.o.) to accomplish?

• automation of product configurator process
• enhance product presentation
• strengthen brand's competitive advantage
• implement an innovative solution for product configuration to match the needs of employees, business partners and e-commerce customers
• using the product visualization solution as a marketing advantage

SOLUTION

How did you find ARLITY (XRS Group sp. z o.o.)?

Online Search

Why did you select ARLITY (XRS Group sp. z o.o.) over others?

High ratings

How many teammates from ARLITY (XRS Group sp. z o.o.) were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

design and implementation of the configurator

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

sales growth

Describe their project management. Did they deliver items on time? How did they respond to your needs?

professionally and on time

What was your primary form of communication with ARLITY (XRS Group sp. z o.o.)?

Virtual Meeting

What did you find most impressive or unique about this company?

They were professional, competent people.

Are there any areas for improvement or something ARLITY (XRS Group sp. z o.o.) could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the marketing of Sollux Lighting

Describe what your company does in a single sentence.

European manufacturer and distributor of lighting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ARLITY (XRS Group sp. z o.o.) to accomplish?

• enhance product presentation
• providing product 3D models for architects
• strengthen brand's competitive advantage
• implement innovative tools to keep up with sales trends and customer needs

SOLUTION

How did you find ARLITY (XRS Group sp. z o.o.)?

• Clutch Site
• Other

Why did you select ARLITY (XRS Group sp. z o.o.) over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from ARLITY (XRS Group sp. z o.o.) were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Arlity provided us with several elements. 3D product models, a preview application and a 3D configurator

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to Arlita solutions, we started cooperating with a much larger number of Architects

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Arlity always answers questions in a short time. We could count on regular meetings, which always met our needs.

What was your primary form of communication with ARLITY (XRS Group sp. z o.o.)?

Virtual Meeting

What did you find most impressive or unique about this company?

Their punctuality and professionalism impressed us.

Are there any areas for improvement or something ARLITY (XRS Group sp. z o.o.) could have done differently?

No