Amrood Labs

BACKGROUND

Introduce your business and what you do there.

I'm the founder and CEO of Vaultoniq, a company that provides advanced software solutions for body shops. We offer AI-driven production scheduling, predictive analytics, centralized communication, and proactive management tools to optimize operations and empower collision repair businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Amrood Labs?

We needed help with software development.

SOLUTION

What was the scope of their involvement?

Amrood Labs has built our entire software solution, including CRM, customer messaging, AI customer updates, parts management and ordering, calendar features, and scheduling. The team has created a system that stores customer job data, such as estimates, repair photos, and invoices. Additionally, the software can automatically text and email customers and insurance adjusters using AI.

What is the team composition?

We've worked with 2–10 teammates from Amrood Labs.

How did you come to work with Amrood Labs?

We found them on Upwork and chose them based on their pricing, availability, and ability.

How much have you invested with them?

We've spent around $250,000.

What is the status of this engagement?

We started working with them in January 2022, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Amrood Labs has completed the features to build a working product. Users have found the software easy to use, and the UI/UX is very intuitive. Overall, it's a much more modern offering than the competition, thanks to the extensive use of AI to eliminate time. We've saved hours per user per week, especially in customer communication.

How did Amrood Labs perform from a project management standpoint?

Amrood Labs has delivered on time for the most part.

What did you find most impressive about them?

Their camaraderie and flexibility are impressive.

Are there any areas they could improve?

They could complete tasks a little faster. One project took six months, and it set us back.