Altkom Experts

BACKGROUND

Please describe your company and your position there.

We are a multi-business company that entertains, informs, and serves over 200 million people.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Altkom Experts?

Transformation of publishing processes

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose Altkom on the basis of its online offering and previous positive experience in cooperation.

Describe the project in detail and walk through the stages of the project.

The project involved reviewing the Group's existing processes, harmonizing them and supporting them with a set of modern Tech systems.

How many resources from the vendor's team worked with you, and what were their positions?

1-3 Technical Project Manager, Business Process Analyst

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Completed process analysis and application implementation. Rolouts to other business units are underway

How effective was the workflow between your team and theirs?

They lead a very effective workflow.

What did you find most impressive or unique about this company?

Simplified procedure for initiating cooperation, minimal formalities, availability of consultants.

Are there any areas for improvement or something they could have done differently?

no

BACKGROUND

Please describe your company and your position there.

I am the Head of Digital at Aviva Poland

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Altkom Experts, and what were your goals?

Due to the merger of Aviva Poland and Allianz Poland the public website had to be merged with Allianz public website. We hired Altkom Experts consultants to help us deliver the project on time and to the agreed scope.

SOLUTION

How did you select this vendor and what were the deciding factors?

I liked Altkom Experts' flexibility and experience in the Polish IT market.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Altkom Experts worked using Adobe Experience Management solution to create and implement public website components, pages and Customer journeys required by the PL local business team.

How many people from the vendor's team worked with you, and what were their positions?

Two mid-level consultants (web-masters experienced in AEM solution).

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to collaboration with Altkom Experts team we were able to timely rebrand (rebuilt using AEM solution) over 1k public website pages and user journeys.

Describe their project management style, including communication tools and timeliness.

Comms were based on corporate JIRA and regular emails within boundaries of agile development.

What did you find most impressive or unique about this company?

Flexibility, ability to deal with ambiguity, timeliness and experience in AEM solution.

Are there any areas for improvement or something they could have done differently?

One consultant had to overcome and adapt to the required pace of the project.