Akravo

BACKGROUND

Please describe your company and position.

I am the E-Commerce Manager of LuxStitch

Describe what your company does in a single sentence.

LuxStitch is a luxury fashion brand that designs and sells high-quality apparel through its e-commerce platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Akravo to accomplish?

• AI was recommending cheaper competitors when people asked for premium fashion. Worse, ChatGPT was calling us a mid-market brand. We're luxury. That needed to change, fast.

SOLUTION

How did you find Akravo?

• Online Search
• Clutch Site

Why did you select Akravo over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Akravo were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Full audit focused on positioning accuracy across LLMs. Analyzed how each model categorized our price point, quality tier, and brand values. Built a content strategy to correct the misperceptions: optimized our About page, brand story, press coverage, and product descriptions for accurate AI consumption. Citation building through luxury fashion press. Structured data for premium positioning. Ongoing monitoring with alerts for any positioning drift.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Three months in, ChatGPT corrected its categorization from mid-market to luxury. Perplexity started putting us alongside the right peer brands. Google AI Overviews included us in 6 luxury fashion queries. Our NPS from AI-referred customers was 12 points higher than average, because they arrived with the right expectations. Returns from that traffic dropped 15%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very careful and detail-oriented, which is what you want with a luxury brand. They treat every content change with care. Weekly updates. Always checked for brand alignment before publishing anything. When Gemini re-described us after an update, they caught it immediately.

What was your primary form of communication with Akravo?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Most people think AI optimization is about getting mentioned more. Akravo understands that context matters just as much. For luxury brands especially, being recommended with the wrong framing is worse than not being recommended at all. They got that from day one.

Are there any areas for improvement or something Akravo could have done differently?

The first round of content had a bit of a generic SEO voice that didn't match our luxury tone. They calibrated after one round of feedback, but a deeper brand immersion upfront would have saved that step.

BACKGROUND

Please describe your company and position.

I am the Founder of GearVault

Describe what your company does in a single sentence.

GearVault provides expert reviews, guides, and recommendations for outdoor and sporting gear.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Akravo to accomplish?

• The same five outdoor brands showed up every time someone asked Perplexity or ChatGPT for gear advice. We were never one of them. We hired Akravo to change that.

SOLUTION

How did you find Akravo?

Clutch Site

Why did you select Akravo over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Akravo were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

AI visibility audit across ChatGPT, Perplexity, Gemini, Google AI Overviews. Competitor analysis in the outdoor gear space. Restructured our website content so AI could actually make sense of our products and expertise. Built citations through outdoor and adventure publications. Created comparison content for AI recommendation queries. Monthly monitoring after that.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Four months later, we appeared in ChatGPT responses for 8 outdoor gear categories. Perplexity started citing our buying guides. Google AI Overviews featured us for 5 product queries. Direct traffic went up 29%, and it correlated clearly with AI mention growth. We stopped being invisible.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great for a small team. Fast on Slack. They sent Loom videos walking through every change and explaining why it mattered for AI visibility. Deliverables always on time. As someone who isn't technical, the explanation approach helped a lot.

What was your primary form of communication with Akravo?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Their transparency was impressive. They didn't just do work behind the scenes. They walked me through real AI responses about our brand versus competitors and explained what needed to change and why. I came out of this understanding AI visibility well enough to make better business decisions across the board.

Are there any areas for improvement or something Akravo could have done differently?

Would have liked a structured monthly report from the start. They built a good template eventually, but the first month felt a bit improvised.

BACKGROUND

Introduce your business and what you do there.

I’m the head of e-commerce for NordicWear, a fashion brand.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Akravo?

We found out that ChatGPT and Perplexity AI were completely ignoring us when people asked for Scandinavian fashion recommendations. We were a well-known brand in traditional search, but AI had no idea we existed. On top of that, when ChatGPT did mention us occasionally, it called us a fast-fashion brand, which was wrong. We needed Akravo to fix how AI saw us and get us recommended.

SOLUTION

What was the scope of their involvement?

Akravo did a full audit of how ChatGPT, Perplexity, Gemini, and Google AI Overview described our brand. They mapped out every inaccuracy and gap. Then, they built a correction strategy; restructured our website content so AI could parse it correctly; added structured data; created content designed to be cited by LLMs; and set up a dashboard so we could track our AI mentions over time. The main deliverables were a perception drift report, an AI-optimized content plan, and the ongoing monitoring setup.

What is the team composition?

We worked with 2–5 teammates from Akravo.

How did you come to work with Akravo?

We found them through an online search and a referral. Their pricing fit our budget.

How much have you invested with them?

We spent around $20,000.

What is the status of this engagement?

The engagement lasted from November 2025–March 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Four months in, ChatGPT was recommending us in 7 out of 10 relevant Scandinavian fashion queries. Before we started, it was zero. Perplexity started citing us with accurate descriptions. Google AI Overview picked us up for 12 product category answers. The fast-fashion mischaracterization was gone across all major LLMs. We also saw a 23% increase in direct traffic that we tied back to AI referrals.We tracked it by monitoring referral sources and comparing traffic spikes with AI citation and answer mentions across ChatGPT, Perplexity, and Google AI Overview. The timing and patterns matched our AI visibility efforts.We aimed to appear in the top AI-generated answers for key queries, build a measurable citation graph, and track steady growth in AI mentions across platforms.

How did Akravo perform from a project management standpoint?

They had really good project management. We had a shared dashboard that showed LLM perception changes in real time. Weekly calls kept things on track. When OpenAI pushed a model update that shifted how our brand was described, they caught it within 48 hours and had a fix ready. That kind of speed mattered when your brand was being misrepresented to millions of users.

What did you find most impressive about them?

They actually understood how AI formed opinions about brands. This wasn’t traditional SEO with a new label on it. They could tell us why ChatGPT was recommending our competitor and what we needed to change. Nobody else we talked to had that kind of depth.

Are there any areas they could improve?

No, there weren’t any.