AFI OPS TECHNOLOGIES

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of SERIAL TESTER

Describe what your company does in a single sentence.

i'm Thierry Lageat, founder and CEO of SERIAL TESTER 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AFI OPS TECHNOLOGIES to accomplish?

• We needed a partner to help us integrate an NFC-connected product with our application, evaluate vendors, and review technical requirements. This was a critical step for enabling smooth product-to-platform interactions for our users.

SOLUTION

How did you find AFI OPS TECHNOLOGIES?

• Referral
• Clutch Site

Why did you select AFI OPS TECHNOLOGIES over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred by a trusted contact

How many teammates from AFI OPS TECHNOLOGIES were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Afiops technologies delivered end-to-end development to connect our NFC-enabled product with our platform. Key deliverables included:

Designing the onboarding journey for first-time users scanning their product’s NFC chip.

Syncing NFC chips to user profiles so members could easily share their profile URLs.

Building pairing functionality so users could link products to their accounts.

Reprogramming NFC chips to route directly to public profile pages.

Optimizing flows so anyone scanning a chip could instantly view a user’s profile in their browser.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The NFC pairing and profile sync features now work seamlessly. Users can easily scan, onboard, pair products, and share their public profiles without friction. This significantly improved our product experience and reduced the need for manual interventions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They completed everything on time and within budget. Their project manager coordinated engineers effectively, incorporated our feedback, and kept us updated throughout.

What was your primary form of communication with AFI OPS TECHNOLOGIES?

Email or Messaging App

What did you find most impressive or unique about this company?

Their high-quality code, deep understanding of requirements, flexibility, and efficiency.

Are there any areas for improvement or something AFI OPS TECHNOLOGIES could have done differently?

Honestly, none — they were rockstars.

BACKGROUND

Please describe your company and position.

I am the President of Success Vision Express

Describe what your company does in a single sentence.

i'm Chris Presley the President at Success Vision Express

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AFI OPS TECHNOLOGIES to accomplish?

• The main support that we receive is through Afiops Technologies in terms of IT solutions especially in the field of software development. They provide programming, DevOps and testing services. They can also offer analytics resources on occasions.

SOLUTION

How did you find AFI OPS TECHNOLOGIES?

• Referral
• Clutch Site

Why did you select AFI OPS TECHNOLOGIES over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from AFI OPS TECHNOLOGIES were assigned to this project?

30 professionals from Afiops Technologies, including analysts, developers, and senior developers

Describe the scope of work in detail. Please include a summary of key deliverables.

The Java environment of the developers of AFIOPS TECHNOLOGIES is their main working place; the team of developers is an addition of our team. The developers ofAFIOPS TECHNOLOGIES have been involved in the delivery of complete products; one of the products is a customer service program. With this product, our customers self-service and cancel orders. Most of the software that we create is in house custom-made software, and thus we exclusively make use of AFIOPS TECHNOLOGIES software engineers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The cooperation with AFIOPS TECHNOLOGIES has been very useful. They enhance our growth ability and add to long-term business expertise. Most of their colleagues have served us over years, and this indicates the satisfaction that we have on their services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our company does project management internally, however, their resources are transparently incorporated into our teams. We are remote and converse on a daily basis through standups and virtual meetings.

What was your primary form of communication with AFI OPS TECHNOLOGIES?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

AFIOPS TECHNOLOGIES is one of our outsourcing partners. They have a genuine interest in their people, which translates to stability and reliability for us. In case of a resource going away, they offer fast replacements and in case we require immediate scaling, they offer qualified candidates within a short period of time.

Are there any areas for improvement or something AFI OPS TECHNOLOGIES could have done differently?

A price reduction would never go amiss but generally we are quite contented.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Dayuse.com

Describe what your company does in a single sentence.

I am the Founder/CEO of Dayuse,The leading platform for booking daytime hotel experiences. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AFI OPS TECHNOLOGIES to accomplish?

• At first the scope of work included authentication, profile management and staff scheduling which also had a data science component. Since we launched our MVP the product has grown to include admin and reporting modules along with a great deal more.

SOLUTION

How did you find AFI OPS TECHNOLOGIES?

• Online Search
• Clutch Site

Why did you select AFI OPS TECHNOLOGIES over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from AFI OPS TECHNOLOGIES were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

At first the scope of work included authentication, profile management and staff scheduling which also had a data science component. Since we launched our MVP the product has grown to include admin and reporting modules along with a great deal more.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to launch our MVP in under 5 months with a high profile healthcare pilot client in New York.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

A project manager led discussions about the status, and sprints were managed on a biweekly basis.  A combination of a ticketing tool and slides was used for project management.

What was your primary form of communication with AFI OPS TECHNOLOGIES?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Range of design and technology expertise and capability of management to navigate various complexities.

Are there any areas for improvement or something AFI OPS TECHNOLOGIES could have done differently?

It took some adjustments on the project management side before we arrived at the right place, but credit to DB, they welcome feedback and respond positively, which helped us get there.

BACKGROUND

Please describe your company and position.

I am the Founder and ceo of excelledia

Describe what your company does in a single sentence.

Excelledia is a management consulting company that helps businesses improve performance through strategy, process improvement, and quality management solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AFI OPS TECHNOLOGIES to accomplish?

• We needed better control over our systems. Things were getting harder to manage as we scaled, especially around lead handling. That’s when we decided to work with AFI OPS TECHNOLOGIES.

SOLUTION

How did you find AFI OPS TECHNOLOGIES?

Referral

Why did you select AFI OPS TECHNOLOGIES over others?

Referred to me

How many teammates from AFI OPS TECHNOLOGIES were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

At first, we thought it would be a quick setup and done. But it turned into more of a reset. We kept running into small issues that added up. I remember one period where we were fixing the same type of problem across different environments, which slowed everything down. We ended up focusing less on adding new things and more on making sure what we had worked properly. Some ideas we had early didn’t really move forward after that.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The biggest change is stability. Things just run better now. Our team doesn’t have to jump in and fix issues as often, which has made a big difference.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It wasn’t always fast, but it was consistent. They followed up when needed, and we had regular updates. A few things took longer when changes came from our side.

What was your primary form of communication with AFI OPS TECHNOLOGIES?

Email or Messaging App

What did you find most impressive or unique about this company?

They stayed patient when things got a bit messy. Instead of rushing, they worked through the problems properly, which helped in the long run.

Are there any areas for improvement or something AFI OPS TECHNOLOGIES could have done differently?

Maybe a bit more clarity early on. We figured things out as we went, but a stronger starting point would have helped reduce some back-and-forth.

BACKGROUND

Please describe your company and position.

I am the Executive Director of Ensign Services

Describe what your company does in a single sentence.

Ensign Services provides operational support like HR, accounting, IT, and compliance to healthcare and senior living organizations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AFI OPS TECHNOLOGIES to accomplish?

• We needed to build something that fit our internal workflows better. Off-the-shelf tools weren’t quite working, so we brought in AFI OPS TECHNOLOGIES.

SOLUTION

How did you find AFI OPS TECHNOLOGIES?

Referral

Why did you select AFI OPS TECHNOLOGIES over others?

Referred to me

How many teammates from AFI OPS TECHNOLOGIES were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

At the start, we thought we had everything mapped out. But once work began, there were gaps. We kept coming back to how different parts of the system connect. I remember one stretch where we paused new work and focused only on fixing how data moves between sections. That became a bigger issue than expected. Some features we planned early didn’t go ahead. They added complexity without much benefit, so we dropped them and focused on the core.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Things are more consistent now. Our team spends less time working around the system, and processes feel more straightforward.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It’s been steady, but not always fast. Some parts took longer when requirements changed. They stayed flexible, but we did need to check in a few times to keep things moving.

What was your primary form of communication with AFI OPS TECHNOLOGIES?

Virtual Meeting

What did you find most impressive or unique about this company?

They didn’t rush into building everything at once. They focused on getting the important parts right first, which helped avoid bigger issues later.

Are there any areas for improvement or something AFI OPS TECHNOLOGIES could have done differently?

Maybe a bit more clarity early on. We worked things out during the build, which worked, but it slowed the first phase a bit.

BACKGROUND

Please describe your company and position.

I am the Project Manager of a caregiving company

Describe what your company does in a single sentence.

Our company empowers thousands of family caregivers across America to confidently care for their loved ones at home.Providing expert care teams, emotional support and financial assistance for families caring for loved ones at home.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AFI OPS TECHNOLOGIES to accomplish?

• Salesforce Development Staff Augmentation
• Automated Testing Development for our Salesforce Org
• Assist us in growing and improving our Salesforce Org through custom programming
• Salesforce Quality Assurance

SOLUTION

How did you find AFI OPS TECHNOLOGIES?

Referral

Why did you select AFI OPS TECHNOLOGIES over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from AFI OPS TECHNOLOGIES were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Their primary responsibilities include both the development and improvement of our Salesforce Org, particularly in the creation of custom Apex code. The supplier primarily concentrates on supplying personnel augmentation solutions, which involves assigning a total of 2 Salesforce developers, 1 Functional QAs, and 1 QA Automation engineer.

Key Deliverables;

1. Custom Services and API Coordination: Implemented necessary features and ensured flawless API integration between Salesforce Org and other platforms such as Careforth App (custom-made), Iterable marketing platform, major insurance companies.
2. Salesforce Org Improvement: Improved the existing Salesforce Org to enable Salesforce Platform licenses, resulting in considerable savings for the company.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Employee satisfaction increased
2. Higher funnel conversion rate
3. Reduction in costs

Describe their project management. Did they deliver items on time? How did they respond to your needs?

While the vendor does not plays a direct role in  projects management, which is carried out by the SCRUM master on our team, the vendors developers have exhibited greats qualifications and discipline when it comes to their work which has always been timely delivered and done in accordance to the deadlines

The team has effectively responded to our needs, ensuring smooth and efficient progress throughout the projects

What was your primary form of communication with AFI OPS TECHNOLOGIES?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The special feature of this vendor is the high qualification of the experts who are working for them.

Are there any areas for improvement or something AFI OPS TECHNOLOGIES could have done differently?

NO

BACKGROUND

Please describe your company and position.

I am the Owner of Shaddock Companies

Describe what your company does in a single sentence.

I am a Owner at the Shaddock Companies, we are growing the largest network of independent insurance & real estate providers in the United States

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AFI OPS TECHNOLOGIES to accomplish?

• Our main goal was to modernize our title and closig operation by building a centralized digital platform that would speed up title production, improve communication and help us manage high transaction volume more efficiently

SOLUTION

How did you find AFI OPS TECHNOLOGIES?

• Referral
• Clutch Site

Why did you select AFI OPS TECHNOLOGIES over others?

• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from AFI OPS TECHNOLOGIES were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

AFI OPS TECHNOLOGIES was responsible for creating a unified management portal tailored specifically to our processes and multi county requirements. They built modules for digital title commitment generation, fee attorney portals, document tracking, communication logs, and automated notifications.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We reduced the time it takes to prepare a title commitment by nearly 50%, improved communication turnaround with fee attorneys, and drastically cut down on manual follow ups

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was reliable and structured. They delivered each milestone on the agreed timeline and remained flexible anytime we needed to adjust requirements or clarify specific compliance rules.

What was your primary form of communication with AFI OPS TECHNOLOGIES?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Instead of giving us generic solutions, they customized everything around our operational realities and made sure the system aligned with our grassroots customer service values. They took the time to understand the uniqueness of our company's landscape, which isn't easy for most tech teams.

Are there any areas for improvement or something AFI OPS TECHNOLOGIES could have done differently?

The collaboration was strong, the only improvemet would be more proactive training materials for onboarding staff

BACKGROUND

Please describe your company and position.

I am the CIO of First in Service Travel

Describe what your company does in a single sentence.

I am the CIO of First in Service Travel, Innovating the future of travel with service, strategy and style 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AFI OPS TECHNOLOGIES to accomplish?

• This platform needed to efficiently process uploaded documents with AI

SOLUTION

How did you find AFI OPS TECHNOLOGIES?

Online Search

Why did you select AFI OPS TECHNOLOGIES over others?

• Pricing fit our budget
• Company values aligned

How many teammates from AFI OPS TECHNOLOGIES were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Single page application with 3 portals, for clients Microservices for identification, processing and structuring the data uploaded. AI-driven contract analysis tool that identifies potential legal issues in accordance with the laws of a specified jurisdiction. DocuSign integration

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased document processing volume 
Better efficiency in risk management 
A decrease in errors or discrepancies in document processing

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management team effectively coordinated the development and implementation of the tool, it was delivered on schedule. They utilized the Agile approach to structure the scope into sprints

What was your primary form of communication with AFI OPS TECHNOLOGIES?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

In our partnership, they achieved many milestones and effectively brought our initial objectives to life. Notably, in comparison with other software development vendors, Rich Brains stood out for their attentiveness, offering detailed estimates and suggesting several viable to-go options

Are there any areas for improvement or something AFI OPS TECHNOLOGIES could have done differently?

Not something we knew of

BACKGROUND

Please describe your company and position.

I am the Founder of Digital Buzz Marketing

Describe what your company does in a single sentence.

Since our start, Digital Buzz Marketing has blended passion with expertise to help brands buzz louder in the digital world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AFI OPS TECHNOLOGIES to accomplish?

• We hired AFI OPS Technologies to implement reliable cloud services for our business, improve system performance, and ensure secure data management.
• Our main goal was to streamline operations and have a scalable infrastructure that supports our growing needs.

SOLUTION

How did you find AFI OPS TECHNOLOGIES?

• Online Search
• Google

Why did you select AFI OPS TECHNOLOGIES over others?

High ratings

How many teammates from AFI OPS TECHNOLOGIES were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

AFI OPS Technologies was responsible for setting up and managing our cloud infrastructure, including deployment, configuration, and ongoing support. 

They delivered a secure and scalable cloud environment, ensured smooth data migration, and optimized system performance. Additionally, they provided monitoring, maintenance, and technical support to keep everything running efficiently.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in improved system performance, faster data access, and minimal downtime, which significantly enhanced our daily operations. We also experienced better data security and scalability, allowing us to handle increased workloads smoothly. Overall, the efficiency and reliability of our systems improved noticeably after implementing their cloud solutions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

AFI OPS Technologies demonstrated strong project management throughout the engagement. They delivered all items on time and maintained clear communication at every stage. Their team was highly responsive to our needs, quickly addressing any concerns and making necessary adjustments to ensure everything ran smoothly.

What was your primary form of communication with AFI OPS TECHNOLOGIES?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most about AFI OPS Technologies was their professionalism and deep expertise in cloud services. They didn’t just deliver the technical solution, but also took the time to understand our business needs and provided tailored recommendations. Their quick response time and commitment to quality really made them stand out.

Are there any areas for improvement or something AFI OPS TECHNOLOGIES could have done differently?

Overall, our experience was very positive, and there were no major issues. However, they could improve by providing more detailed documentation or training resources for clients to better understand and manage the systems independently. Other than that, everything was handled professionally and efficiently.