OOB

BACKGROUND

Please describe your company and position.

 I am the Managing Director of an ecommerce company 

Describe what your company does in a single sentence.

Online sales of home goods

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Our Own Brand to accomplish?

• Website Redesign and Redevelopment

SOLUTION

How did you find Our Own Brand?

Referral

Why did you select Our Own Brand over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Our Own Brand were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Our Own Brand to redesign and develop our online furniture store, and we’re very happy with the results. They gave our website a modern, user-friendly look and made shopping easier with better navigation and a smooth checkout process. The site works fast and well on all devices and is optimized for search engines. They also integrated payment and shipping options and provided great ongoing support after launch. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After working with Our Own Brand, we saw great improvements in our online store’s performance. Website speed improved significantly, leading to a better shopping experience. Our conversion rate increased, and customers found it easier to navigate and complete purchases. The site now works flawlessly on mobile and is better optimized for search engines, bringing in more organic traffic. The integration of payment and shipping options also made checkout smoother, reducing cart abandonment. Overall, the project was a great success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Our Own Brand team managed the project very well, keeping everything organized and on schedule. They delivered each part on time and always kept us updated. Whenever we had questions or needed changes, they responded quickly and professionally. A special thanks to Richard and Sarah, who were fantastic to work with! They really listened to our needs and made sure everything was done just right. Their dedication and attention to detail made the whole process smooth and stress-free.

What was your primary form of communication with Our Own Brand?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Our Own Brand was their expertise and creativity. They didn’t just follow instructions—they brought great ideas that improved our online store beyond our expectations. Their transparent approach made the whole process easy to follow, and their communication was clear and professional at every step. They truly value their clients, taking the time to understand our needs and offer the best solutions. Their knowledge, dedication, and attention to detail set them apart.

Are there any areas for improvement or something Our Own Brand could have done differently?

We’re very happy with the collaboration and the results. Everything was delivered as promised, and the process was smooth. No complaints!

BACKGROUND

Please describe your company and position.

I am the Director of Philip Kassanis Studio

Describe what your company does in a single sentence.

Architectural, urban design, and masterplanning services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Our Own Brand to accomplish?

• Re-brand my company
• Re-design website

SOLUTION

How did you find Our Own Brand?

OurOwn Brand was as client of mine as an architect

Why did you select Our Own Brand over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Our Own Brand were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Reformulate my brand offer to reconcile some seemingly disparate parts of my offer. The deliverable was a concept for acheiving this.

Then to completely overhaul my webhosting and design to simplify and bring down the cost. The deliverable was setting up the new design and webhosting package

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Superior brand identity to previous
• Faster and simpler web site
• More cost effective hosting

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• face to face meeting with team
• regular updates with incremental steps forward in a perfectly logical sequence
• timely response to my requirement
• responsive to my emerging reviews of the incremental steps

What was your primary form of communication with Our Own Brand?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• The breadth and quality of service from strategy, design, and technical competence were impressive.
• engaging, friendly & personable

Are there any areas for improvement or something Our Own Brand could have done differently?

Can't think of any

BACKGROUND

Please describe your company and position.

I am an executive at Planetary Processing Ltd

Describe what your company does in a single sentence.

We offer an out of the box, fully managed Software-as-a-Service, empowering indie games studios to create massively multiplayer online games at scale without ever having to worry about the technical details.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Our Own Brand to accomplish?

• Rebrand
• Redesign website
• Produce event materials

SOLUTION

How did you find Our Own Brand?

Referral

Why did you select Our Own Brand over others?

Referred to me

How many teammates from Our Own Brand were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• New company visual style, including new logo and re-usable assets. 
• Redesign website including copy. 
• Design materials for conference stall.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes were not well defined as this was an expedited project, we had a tight deadline and OOB met it very well but it meant we had to work quickly and iteratively.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our Own Brand was excellent; they were clear, available, and responsive. A joint slack channel was setup immediately and work felt collaborative and responsive.

What was your primary form of communication with Our Own Brand?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to produce high quality work very quickly, in a compressed timeline, was excellent.

Are there any areas for improvement or something Our Own Brand could have done differently?

I would need to perform a larger project with them to determine this, which I expect to be doing soon.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Orbit Beers

Describe what your company does in a single sentence.

Established in 2014, Orbit Beers are an Independent, South London Brewery making European-style beers with a modern approach.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Our Own Brand to accomplish?

• Design a new website to suit our brand

SOLUTION

How did you find Our Own Brand?

• Referral

Why did you select Our Own Brand over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Our Own Brand were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We asked Our Own Brand to design and build a new website on Shopify - showcasing our values, brand, and shop. The key deliverables were to create a faster and more streamlined website for customers shopping for beers or booking a table at our taproom in Walworth South London. We asked them to present some designs that encompass our physical branding, making the site look professional and personable with subtle use of animation.

We also asked them for a build-a-box feature to provide customers with a more personalised shopping experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The site is spot-on in terms of branding. The team took on board our input and feedback, making sure we were happy with the designs at every stage. They were attentive in getting the site up and running, fixing issues that popped up and building custom segments to suit our needs. The result is a faster, streamlined website that accurately reflects our business and the services we provide.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team were very attentive in answering all our questions and concerns.

What was your primary form of communication with Our Own Brand?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team are so easy to work with. They have so much branding experience that they easily understood what we were trying to present to our customers and their all-round marketing experience fed into this.

Are there any areas for improvement or something Our Own Brand could have done differently?

This is the second occasion I've worked with Our Own Brand and would both recommend them and work with them again.

BACKGROUND

Please describe your company and position.

I am the Director of Game on the Musical Ltd.

Describe what your company does in a single sentence.

Theatre production company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Our Own Brand to accomplish?

• Visibility
• Social media presence

SOLUTION

How did you find Our Own Brand?

Referral

Why did you select Our Own Brand over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Online visibility and branding, advertising materials and expertise.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

High enquiry rate and interest

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything delivered on time and extremely pro-active. Excellent response times.

What was your primary form of communication with Our Own Brand?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I'm impressed by their care, understanding, imagination, and cultural intelligence.

Are there any areas for improvement or something Our Own Brand could have done differently?

Not so far.

BACKGROUND

Please describe your company and your position there.

Phantom Towels is a hair care company. I am the owner of this company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Our Own Brand, and what were your goals?

Our own brand built our Shopify website and designed some GIF animations.

SOLUTION

How did you select this vendor and what were the deciding factors?

We wanted a team that understood our brands voice that could turn a mood board of ideas into a reality.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They delivered excellent and professional animations, which are now used in our website and social channels. The website they built is striking and functional so that all sales through Shopify are seamless.

How many people from the vendor's team worked with you, and what were their positions?

3 people worked with us:

• Richard (Web Developer)
• Sarah (Project Manager & Copywriter)
• An animator who built 6 animations for us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Working with Our Own Brand is seamless, exciting and pain free. We highly recommend Our Own Brand for any brand consulting and web development.

Describe their project management style, including communication tools and timeliness.

Communication was easy. By email, what’s app or phone call. We were able to communicate seamlessly even though we are 5 hours behind them.

What did you find most impressive or unique about this company?

They gave us a vision of our company that we did not foresee. Big ideas!

Are there any areas for improvement or something they could have done differently?

Overall, we were very happy with their services and communication.

BACKGROUND

Please describe your company and your position there.

Social Media Manager for Luxury Travel Company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Our Own Brand?

They built a new website and consulted on branding for one of my clients

What were your goals for this project?

Beautiful website and solid branding advice

SOLUTION

How did you select this vendor?

Recommended by a friend

Describe the project and the services they provided in detail.

They provided expert advice on my clients brand positions and what was needed to make this more effective. After been given a comprehensive brief they built a wonderful website and also helped with logo design.

What was the team composition?

Not sure what this means

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The client has had more bookings as the UX of website is much smoother, making it easier to navigate around. As well as looking aesthetically pleasing.

How was project management arranged and how effective was it?

We were given an account manager who funnelled through our communications to their teams to. Everything was done very smoothly.

What did you find most impressive about this company?

Good communication and great design skill.

Are there any areas for improvement?

No

BACKGROUND

Please describe your company and your position there.

I am a producer at Geronimo Boy Film

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Our Own Brand?

I hired them to create a template for the companies social media platforms.

What were your goals for this project?

To bring in more custom and grow our following.

SOLUTION

How did you select this vendor?

They were hired by one of my clients, Meadows In The Mountains and they spoke highly of them.

Describe the scope of their work in detail.

They took each social account and assets and restructured the entire instagram and facebook accounts along with software and schedules that would let me take better control over growing my audience. I found it very useful. They have also recently helped me with copywriting a self funded commercial for the company.

What was the team composition?

A duo of passionate and intimate creators. A positive energy.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I gained an extra 2k followers. I have also received good feedback on the promotional film they created copy on. But most importantly, I know how to do it myself now, which should save me money. Fingers crossed anyway.

How effective was the workflow between your team and theirs?

Super easy. They were reachable all the time.

What did you find most impressive about this company?

They are excited about what they do. I don't feel lost in a machine of advertising.

Are there any areas for improvement?

I would like to see them grow.

BACKGROUND

Please describe your company and your position there.

We are a digital agency - my role is senior client lead.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Our Own Brand?

B2B marketing - digital strategy, content creation and campaign management


What were your goals for this project?

To drive engagement and sales


SOLUTION

How did you select this vendor?

Through a recommendation by a client


Describe the scope of their work in detail.

We engaged Our Own Brand to help run a B2B marketing campaign for Shred-it, the document destruction specialists. They developed the strategy, created all content and handled the execution of the campaigns for us, including accompanying content for social media channels.

The team created a sophisticated email campaign for us consisting of both sales and nurture content, developed email templates and designs, bespoke quizzes and branded graphics, all of which hugely increased brand awareness, engagement and sales.


What was the team composition?

The team are friendly, engaging and a pleasure to deal with. They have a diverse skill set and nothing was ever too much or out of their remit.


RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Although it is still early for the campaign - we have seen YoY results up 15% on the back of this activity - and the client outbound team is reporting increased awareness when phoning prospects?

How effective was the workflow between your team and theirs?

Seamless. They set up an agile workflow for us and managed the project brilliantly.

What did you find most impressive about this company?

Their dedication to the project. Their passion for what they do is evident and infectious. It was great to work with them

Are there any areas for improvement?

No. I hope we can work together again soon!