Custom Software Dev for Will Creation Platform
- Application Management & Support Custom Software Development Web Development
- $50,000 to $199,999
- Apr. 2022 - Feb. 2025
- Quality
- 5.0
- Schedule
- 4.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"They listened, adapted, and refined based on our feedback, ensuring the final product truly met our needs."
- Information technology
- Port Orange, Florida
- 1-10 Employees
- Online Review
- Verified
Valere developed and implemented a user-friendly online will creation platform. The scope included product design, front- and backend development, integrations with third-party services, and maintenance.
Thanks to Valere, the platforms have seen over $275 million committed in future bequests to charitable organizations and thousands of legally valid wills created. The team was highly responsive and showed a strong commitment to excellence. They were proactive, dedicated, and collaborative.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of My Faith Will Inc
Describe what your company does in a single sentence.
We provide an easy, secure, and guided way for individuals to create a legally valid will online while supporting charitable giving and leaving a lasting legacy.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Valere to accomplish?
- Create an application for our vision/idea
- Build and modify
- Create a second version for greater reach
SOLUTION
How did you find Valere?
Referral
Why did you select Valere over others?
- Pricing fit our budget
- Good value for cost
- Referred to me
How many teammates from Valere were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Valere was responsible for the full development and implementation of MyCatholicWill.com and MyLegacyWill.com, transforming the vision into a seamless, user-friendly online will creation platform. Their scope of work included product design, front-end and back-end development, integrations with key third-party services, security enhancements, and ongoing maintenance.
Key Deliverables:
Custom Will Creation Workflow – Developed an intuitive, step-by-step process allowing users to easily generate a legally valid will, ensuring compliance with estate planning best practices.
User-Friendly Interface & Experience (UI/UX) – Designed a clean, simple, and faith-aligned experience tailored to engage users and encourage legacy giving.
Secure Document Generation & Storage – Implemented a robust system for generating, formatting, and securely storing user wills in PDF format.
Donation & Charitable Giving Integration – Built seamless options for users to allocate a portion of their estate to Catholic charities and other nonprofit organizations.
CRM & Email Automation Integration – Connected the platform with CRM systems to facilitate communication, nurture leads, and provide reminders for incomplete wills.
Multi-Site Architecture – Developed both MyCatholicWill.com and MyLegacyWill.com, ensuring scalability and adaptability across different brands and audiences.
Ongoing Support & Maintenance – Provided continuous updates, bug fixes, and performance optimizations to enhance security and user experience.
Valere’s work ensured that both platforms delivered a reliable, mission-driven solution for will creation while maximizing impact for charitable giving.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The collaboration with Valere resulted in several measurable outcomes that demonstrate the success of MyCatholicWill.com and MyLegacyWill.com:
Key Measurable Outcomes:
Total Future Bequests Committed:
Over $275 million committed in future bequests to charitable organizations through wills created on the platform.
Number of Wills Created:
Thousands of legally valid wills successfully completed by users, ensuring more individuals have proper estate plans in place.
User Engagement & Completion Rate:
High user engagement and completion rates, with many users successfully finishing the will creation process after starting.
Charitable Giving Impact:
A significant percentage of users included charitable gifts in their wills, reinforcing the platform’s mission of legacy giving.
Website Performance & Reliability:
Secure, high-performing platform with minimal downtime and strong security protocols to protect sensitive user data.
CRM & Email Automation Success:
Effective lead nurturing through automated follow-ups and reminders, leading to an increase in will completion rates.
Expansion & Scalability:
Successful launch of MyLegacyWill.com as an additional platform to reach a broader audience, demonstrating the scalability of the technology.
These measurable results highlight how Valere.io’s work contributed to making MyCatholicWill.com and MyLegacyWill.com impactful, mission-driven platforms that simplify will creation and encourage
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Valere demonstrated strong project management skills, effectively balancing technical development with responsiveness to our needs. They followed a structured development process, incorporating agile methodologies to ensure steady progress and flexibility in addressing feedback.
Delivery & Timeliness:
Most key deliverables were completed on time, though some features required additional iterations to align with our vision. They maintained clear timelines and milestones, ensuring transparency throughout the project. When delays occurred, they were proactive in communicating challenges and worked efficiently to resolve them.
Responsiveness & Communication:
Valere.io was highly responsive to our feedback, showing a strong willingness to adapt and refine features as needed. They provided regular updates and check-ins, ensuring we were always informed on progress. When we identified areas needing improvement, they were quick to iterate and improve without hesitation.
Overall Assessment:
Their project management approach was structured yet flexible, allowing them to deliver a high-quality product while accommodating our specific needs. While some refinements required additional collaboration, their commitment to excellence and open communication made the partnership productive and successful.
What was your primary form of communication with Valere?
Virtual Meeting
What did you find most impressive or unique about this company?
What stood out most about Valere.io was their ability to translate a complex vision into a seamless, user-friendly platform while maintaining a strong commitment to mission-driven work. Their blend of technical expertise, adaptability, and genuine dedication to our goals set them apart.
Most Impressive Aspects:
Mission Alignment: They didn’t just build software—they understood the heart of our mission and crafted a platform that encourages legacy giving in a meaningful way.
User-Centered Design: Their focus on making will creation simple and engaging ensured a smooth experience for users of all backgrounds.
Responsiveness & Collaboration: They listened, adapted, and refined based on our feedback, ensuring the final product truly met our needs.
Commitment to Quality: They didn’t cut corners—every feature was carefully designed and executed to create a secure, scalable, and high-performing platform.
Overall, Valere wasn’t just a development vendor—they were a true partner in bringing MyCatholicWill.com and MyLegacyWill.com to life, making a lasting impact on charitable giving and estate planning.
Are there any areas for improvement or something Valere could have done differently?
While Valere delivered a high-quality platform and was a strong development partner, there were a few areas where improvement could enhance future collaborations:
Areas for Improvement:
More Proactive Problem-Solving:
At times, certain features required additional iterations to align with our vision. A more proactive approach in anticipating potential roadblocks could have streamlined the process.
Faster Turnaround on Refinements:
While the core development was timely, some adjustments and refinements took longer than expected. A more agile response to these changes would improve efficiency.
Enhanced Clarity on Technical Trade-Offs:
Providing more upfront discussions on possible limitations, trade-offs, and alternative solutions could have helped us make more informed decisions earlier in the process.
Despite these minor areas for improvement, Valere’s commitment to quality, responsiveness, and willingness to refine the platform ultimately led to a successful outcome. Strengthening these aspects would make their already strong services even better for future projects.
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
4.0On time / deadlines
-
Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS