# Addepto Addepto Reviews (18), Pricing, Services & Verified Ratings - 4.9 out of 5 average review rating - 1 connections joined Addepto's Network [Visit Website](https://addepto.com/) [Get a Custom Proposal](https://clutch.co/profile/addepto) **AI & Data Engineering consulting** **Addepto is a leading AI consulting company,** recognized by Forbes, Deloitte and Financial Times, for delivering cutting-edge AI and Data-driven solutions **.** We specialize in accelerating process automation and optimization within global enterprises using modern technologies. **At Addepto, we go beyond consulting – we turn ideas into reality.** Share your vision, and we'll guide you through the process, from consultation to implementation, ensuring measurable results. With a team of AI and Data experts, we are committed to creating customized solutions that convert data into real value for our clients. **Our core services include:** - AI Consulting - Generative AI Development - Machine Learning - AI Discovery Workshop - LLMs Development - AI-knowledge base consulting These services enable us to provide tailored solutions that address the unique challenges and opportunities faced by our clients in the rapidly evolving AI landscape. Additionally, we offer **ContextClue, our AI-powered Knowledge Base Assistant** designed to streamline your document research, report generation, and code migration while accelerating entire knowledge base operations. ## Company Information - Minimum project size: $10,000+ - Hourly rate: $50 - $99 - Number of employees: 50 - 249 - 2 Locations: - Warszawa, Poland (Headquarters) - Los Angeles, CA - Founded in 2017 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 35% AI Consulting - 25% Generative AI - 20% AI Development - 20% BI & Big Data Consulting & SI ### Focus Areas - AI Expertise: - 60% Machine Learning - 15% Cognitive Computing - 15% Natural Language Processing - 10% Robotics - BI & Big Data Focus: - 50% Operations & process improvement - 20% Data Compliance, Fraud & Risk Management - 15% Other BI & analytics - 10% Marketing analytics - 5% IT security & crime prevention - BI & Big Data Solutions: - 45% Microsoft BI & data solutions - 20% Tableau - 5% Hadoop - 5% IBM BI & data solutions - 5% Microstrategy BI & data solutions - 5% MongoDB - 5% QlikTech BI & data solutions - 5% SAS BI & data solutions - 5% TIBCO BI & data solutions - AI Consulting Focus: - 30% AI Deployment - 30% AI Strategy - 20% AI Maturation - 20% AI Security Management - Generative AI Focus: - 30% AI Text Generation - 20% AI Image Generation - 20% AI Speech Generation - 15% AI Code Generation - 10% AI Music Generation - 5% AI Video Generation - AI Technologies & Models: - 15% Open AI GPT-3 - 10% AI2 - 10% Anthropic - 10% Cohere - 10% Hugging Face Bloom - 10% Open AI Dall-E 2 - 10% Stable Diffusion - 5% AI21 - 5% Craiyon - 5% GPT-J - 5% GPT-Neox - 5% OpenAI Jukebox ### Industries - 10% Medical - 20% Manufacturing - 5% Gaming - 10% Information technology - 5% Energy & natural resources - 10% Financial services - 10% Other industries - 15% Retail - 15% Supply Chain, Logistics, and Transport ### Clients - 20% Small Business (<$10M) - 30% Midmarket ($10M - $1B) - 50% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.9 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Addepto is praised for offering good value for cost, with several clients emphasizing that their pricing fits budgets. Specific project costs are not detailed, but the company is noted for delivering tailored solutions efficiently while minimizing final costs. **Most Common Project Size**: $10,000 to $49,000 based on 17 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Custom Software Development: $10,000 to $49,000 based on 7 reviews - BI & Big Data Consulting & SI: $10,000 to $49,000 based on 7 reviews - AI Development: $50,000 to $199,999 based on 5 reviews - AI Consulting: $50,000 to $199,999 based on 4 reviews - Generative AI: $50,000 to $199,999 based on 1 review - Application Testing: $200,000 to $999,999 based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Addepto Review Insights Overall Review Rating: 4.9 - Quality: 4.9 - Schedule: 4.9 - Cost: 4.9 - Willing to Refer: 4.7 ### Top Mentions - Communicative (10 mentions) - Timely (7 mentions) - Customized support (4 mentions) - Knowledgeable (4 mentions) - Results-oriented (4 mentions) - Flexible (3 mentions) - Easy to work with (2 mentions) - Great project management (2 mentions) - Creative (1 mentions) - Easy to reach (1 mentions) - Efficient (1 mentions) - Exceptional performance (1 mentions) - Exceptional results (1 mentions) - Helpful (1 mentions) - High-quality work (1 mentions) - Open to feedback (1 mentions) - Passionate about their work (1 mentions) - Proactive (1 mentions) - Unique expertise (1 mentions) - Well-executed projects (1 mentions) ### Review Highlights **Occasional Quality and Speed Issues** One review noted previous issues with quality and speed, but these were addressed after feedback, demonstrating Addepto's commitment to improvement. **Cost-Effective Solutions** Many clients note Addepto's ability to deliver high-quality solutions within budget constraints, offering good value for cost and aligning with company values. **Seamless Communication and Collaboration** Clients appreciate Addepto's proactive communication and collaboration, ensuring all parties are informed and involved. Tools like Slack and Jira facilitate efficient project management. **Strong Technical Expertise and Industry Knowledge** Addepto is consistently praised for their deep technical knowledge across various industries, including fintech, education, and aviation. Their ability to tailor solutions to meet specific client needs is highly valued. **Robust AI and Machine Learning Solutions** Addepto successfully implements AI-driven solutions, such as LLM-based engines and machine learning models, that enhance business processes, improve efficiency, and provide valuable insights. **Proactive Problem Solving** The team at Addepto is recognized for their ability to identify and solve problems effectively, using innovative approaches and modern technology to address client challenges. **Commitment to Client Satisfaction** Addepto is dedicated to client satisfaction, often going above and beyond to meet expectations and rectify any issues promptly, as seen in their response to past quality concerns. **Effective Project Management** Clients commend Addepto's structured and agile project management approach, which includes clear communication, frequent updates, and the ability to adapt to changing priorities. **Room for Improvement in Transparency** While generally well-received, one client expressed a desire for more transparency and involvement in architectural decisions, suggesting an area for potential improvement. **Adaptation to Client Needs** Addepto is praised for their flexibility in adapting to client needs and changing project scopes, ensuring that solutions remain relevant and effective. ### Addepto Reviews #### AI Consulting & Development for Air Travel Company (Featured Review) **The Project** - Services: AI Consulting, AI Development - Project size: $50,000 to $199,999 - Project length: Jan. - Oct. 2024 **Project Summary**: Addepto developed an AI-driven document generation system for an air travel company. The team used LLM technology to create an Aviation Sourcing Chatbot to streamline the creation of aircraft documents. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** VP, Engineering, Other industries - Industry: Other industries - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Oct 7, 2024 **Feedback Summary**: Addepto's solution helped the client enhance the efficiency of their flight planning process, minimize errors, and elevate their service quality. The team's communication was seamless, and they understood the client's needs. Moreover, Addepto's business-oriented approach was impressive. ""The team took time to understand what we needed and how to achieve it in the most time- and cost-efficient manner."" **BACKGROUND** Please describe your company and position. I am the VP, Engineering of an other industries company Describe what your company does in a single sentence.EAG Aero, a next-generation air travel company, is building a seamless way to travel to the best leisure destinations in the world. The company's vision is to make air travel a magical experience - not just getting from A to B. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Addepto to accomplish?The project's primary aim was to create a secure and reliable AI-driven solution to automate and streamline the creation of custom aircraft sourcing proposals **SOLUTION** How did you find Addepto?Online SearchWhy did you select Addepto over others?Pricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from Addepto were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Addepto developed an AI-driven document generation system called the Aviation Sourcing Chatbot. The system streamlines the creation of custom aircraft sourcing documents by leveraging LLM technology and integrating with our existing systems on AWS infrastructure. The chatbot acts as an assistant to human operators, accelerating the planning process and reducing potential errors in trip planning.The project's primary aim was to create a secure and reliable AI-driven solution to automate and streamline the creation of custom aircraft sourcing documents. This system was designed to deftly manage the complex interrelationships between various flight elements while maintaining the flexibility to adapt to each flight's unique requirements. By implementing this innovative solution, we wanted to enhance the efficiency of the flight planning process, minimize errors, and ultimately elevate the quality of service delivery for our clients. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Acting as an intelligent assistant, the chatbot supports human operators in their work, ensuring comprehensive and accurate data collection for trip preparation. While not replacing human expertise, the solution augmented the capabilities of operators, allowing for more efficient planning and better utilization of their skills. The overall result was a more robust, error-resistant, and time-efficient flight planning process that maintained the necessary human oversight.Describe their project management. Did they deliver items on time? How did they respond to your needs?Addepto's team started with a consultation to understand the complexities of private flight planning and only then began to design a solution that could meet our needs. This was important for us, as we wanted to solve a very specific problem and needed a partner rather than just a tech vendor.Moreover, the solution was designed to get the most out of our existing infrastructure to minimize the final costs. Finally, they decided to extend the toolset, but only in areas where it was absolutely necessary to ensure the quality of the solution.The communication was seamless; we knew - at every level - where we were and where we were heading.What was your primary form of communication with Addepto?In-Person MeetingWhat did you find most impressive or unique about this company?Addepto's business-oriented approach: The solution designed and developed by Addepto was a direct response to our challenge. The team took time to understand what we needed and how to achieve it in the most time- and cost-efficient manner.Are there any areas for improvement or something Addepto could have done differently?Sharing architectural decisions with us was done, but would have liked more insight and involvement in that area.  --- #### AI Development for Software Dev Company **The Project** - Services: AI Consulting, AI Development - Project size: $10,000 to $49,999 - Project length: Jan. - Mar. 2025 **Project Summary**: Addepto provided AI development services for a software development company. The team built an LLM-based engine with API integration and developed ML-based logic to identify key drivers of business value. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, The ROI Shop - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Apr 22, 2025 **Feedback Summary**: Addepto successfully delivered solutions that aligned with the client's requirements. The team utilized Agile methodology to execute tasks efficiently, provided clear documentation, and adjusted to changes as needed. Their extensive technical knowledge distinguished them from other providers. ""I was very happy with the team and their service."" **BACKGROUND** Please describe your company and position.I am the CEO of The ROI ShopDescribe what your company does in a single sentence.We build interactive ROI calculators for B2B businesses so their sales team can better quantify the value of their offering. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Addepto to accomplish?We needed to help users to translate raw data and number from ROI calculators into compelling stories that are easy to understand and present. We hired Addepto to provide expertise and guidance in implementing LLM-based engine seamlessly integrating with our internal tools. **SOLUTION** How did you find Addepto?Online SearchWhy did you select Addepto over others?High ratingsPricing fit our budgetHow many teammates from Addepto were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables. Addepto helped us architect and implement an LLM-based data analysis engine that processes raw data from ROI calculations into compelling stories. They also supported the development of ML-based logic to identify key drivers of business value in our calculations. The project included:Designing and implementing LLM based engine with API integrationFeature engineering for automated insightsSupporting integration with our ROI internal system Prompt engineering to mitigate risk of hallucinationsOptimizing system's performance to ensure seamless, near real-time, user experience. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We had weekly calls where they showed us what was being built and demo'd the functionality.Describe their project management. Did they deliver items on time? How did they respond to your needs? Very structured and agile. Weekly sprints, clear documentation, and flexibility when our priorities shifted. They provided both technical depth and strategic input.What was your primary form of communication with Addepto?Virtual MeetingWhat did you find most impressive or unique about this company? Their ability to bridge the gap between deep technical knowledge and business relevance. They not only built what we asked for but also challenged our thinking and suggested valuable improvements.Are there any areas for improvement or something Addepto could have done differently?Nothing that stands out.  I was very happy with the team and their service. --- #### AI Solution Development for Private Jet Charter Broker **The Project** - Services: AI Consulting, AI Development, Generative AI - Project size: $50,000 to $199,999 - Project length: Jan. - June 2024 **Project Summary**: Addepto developed an AI-driven solution for a private jet charter broker. The team integrated the TripGrade system, built an API, and created automated ASR document generation functionality. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.0 **The Reviewer** VP of Software Engineering, Private Jet Services (PJS) - Industry: Other industries - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Mar 6, 2025 **Feedback Summary**: Addepto's solution augmented the capabilities of operators, allowing for more efficient planning and better utilization of their skills. The team designed a solution that could meet the client's needs. They communicated seamlessly and took time to understand the project requirements. ""The team took time to understand what we needed and how to achieve it."" **BACKGROUND** Please describe your company and position.I am the VP, Software Engineering of Private Jet Services (PJS)Describe what your company does in a single sentence.We are a private jet charter broker company. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Addepto to accomplish?Primary aim was to create a secure and reliable AI-driven solution to automate and streamline the creation of Aviation Service Request (ASR) documents. **SOLUTION** How did you find Addepto?Online SearchWhy did you select Addepto over others?Pricing fit our budgetGreat culture fitCompany values alignedHow many teammates from Addepto were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Key Deliverables:Integration with TripGrade systemAPI for connecting to other internal systemsAutomated ASR document generation functionalityUser interface for operators to interact with the chatbotDocumentation and user guidesTechnologies:AWS infrastructureOpenAI models (GPT 3.5 Turbo and GPT 4)FastAPI for system integrationSQL databases for storing internal dataAddepto's proprietary ContentCheck tool for prompt testing and evaluationPrompt engineering techniquesPython  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Acting as an intelligent assistant, the chatbot supports human operators in their work, ensuring comprehensive and accurate data collection for trip preparation. While not replacing human expertise, the solution augmented the capabilities of operators, allowing for more efficient planning and better utilization of their skills. The overall result was a more robust, error-resistant, and time-efficient flight planning process that maintained the necessary human oversight.Describe their project management. Did they deliver items on time? How did they respond to your needs?Addepto's team started with a consultation to understand the complexities of private flight planning and only then began to design a solution that could meet our needs. This was important for us, as we wanted to solve a very specific problem and needed a partner rather than just a tech vendor.Moreover, the solution was designed to get the most out of our existing infrastructure to minimize the final costs. Finally, they decided to extend the toolset, but only in areas where it was absolutely necessary to ensure the quality of the solution.The communication was seamless; we knew - at every level - where we were and where we were heading.What was your primary form of communication with Addepto?In-Person MeetingWhat did you find most impressive or unique about this company?Addepto's business-oriented approach: The solution designed and developed by Addepto was a direct response to our challenge. The team took time to understand what we needed and how to achieve it in the most time- and cost-efficient manner.Are there any areas for improvement or something Addepto could have done differently?No --- #### AI Consulting & Development for Air Travel Company **The Project** - Services: AI Consulting, AI Development - Project size: $50,000 to $199,999 - Project length: Jan. - Oct. 2024 **Project Summary**: Addepto developed an AI-driven document generation system for an air travel company. The team used LLM technology to create an Aviation Sourcing Chatbot to streamline the creation of aircraft documents. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** VP, Engineering, Other industries - Industry: Other industries - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Oct 7, 2024 **Feedback Summary**: Addepto's solution helped the client enhance the efficiency of their flight planning process, minimize errors, and elevate their service quality. The team's communication was seamless, and they understood the client's needs. Moreover, Addepto's business-oriented approach was impressive. ""The team took time to understand what we needed and how to achieve it in the most time- and cost-efficient manner."" **BACKGROUND** Please describe your company and position. I am the VP, Engineering of an other industries company Describe what your company does in a single sentence.EAG Aero, a next-generation air travel company, is building a seamless way to travel to the best leisure destinations in the world. The company's vision is to make air travel a magical experience - not just getting from A to B. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Addepto to accomplish?The project's primary aim was to create a secure and reliable AI-driven solution to automate and streamline the creation of custom aircraft sourcing proposals **SOLUTION** How did you find Addepto?Online SearchWhy did you select Addepto over others?Pricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from Addepto were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Addepto developed an AI-driven document generation system called the Aviation Sourcing Chatbot. The system streamlines the creation of custom aircraft sourcing documents by leveraging LLM technology and integrating with our existing systems on AWS infrastructure. The chatbot acts as an assistant to human operators, accelerating the planning process and reducing potential errors in trip planning.The project's primary aim was to create a secure and reliable AI-driven solution to automate and streamline the creation of custom aircraft sourcing documents. This system was designed to deftly manage the complex interrelationships between various flight elements while maintaining the flexibility to adapt to each flight's unique requirements. By implementing this innovative solution, we wanted to enhance the efficiency of the flight planning process, minimize errors, and ultimately elevate the quality of service delivery for our clients. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Acting as an intelligent assistant, the chatbot supports human operators in their work, ensuring comprehensive and accurate data collection for trip preparation. While not replacing human expertise, the solution augmented the capabilities of operators, allowing for more efficient planning and better utilization of their skills. The overall result was a more robust, error-resistant, and time-efficient flight planning process that maintained the necessary human oversight.Describe their project management. Did they deliver items on time? How did they respond to your needs?Addepto's team started with a consultation to understand the complexities of private flight planning and only then began to design a solution that could meet our needs. This was important for us, as we wanted to solve a very specific problem and needed a partner rather than just a tech vendor.Moreover, the solution was designed to get the most out of our existing infrastructure to minimize the final costs. Finally, they decided to extend the toolset, but only in areas where it was absolutely necessary to ensure the quality of the solution.The communication was seamless; we knew - at every level - where we were and where we were heading.What was your primary form of communication with Addepto?In-Person MeetingWhat did you find most impressive or unique about this company?Addepto's business-oriented approach: The solution designed and developed by Addepto was a direct response to our challenge. The team took time to understand what we needed and how to achieve it in the most time- and cost-efficient manner.Are there any areas for improvement or something Addepto could have done differently?Sharing architectural decisions with us was done, but would have liked more insight and involvement in that area.  --- #### Custom Software Development for Marketing Agency **The Project** - Services: Application Testing, Custom Software Development - Project size: $200,000 to $999,999 - Project length: Sep. 2023 - Ongoing **Project Summary**: Addepto works with a marketing agency to migrate their bulk PDF generation technology onto scalable AWS technology. This involves rearchitecting the client's data ingestion method using serverless technology. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, Paperplanes Global Ltd - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 10, 2024 **Feedback Summary**: Addepto has executed their tasks flawlessly, effectively broadening the engagement's scope and exceeding the client's expectations. The team demonstrates a deep understanding of the client's business and strives to find optimized ways to drive their growth through advanced technology. ""They strive to find the most optimized way to secure business growth through advanced technology."" **BACKGROUND** Please describe your company and position.I am the CTO of Paperplanes Global LtdDescribe what your company does in a single sentence.Paperplanes automation technology creates individually personalised and measurable direct mail triggered from customer website journeys **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Addepto to accomplish?To move our bulk PDF generation technology onto scalable AWS technologyTo re-architect our data ingestion method using serverless technologyTo create web application for our clients to run campaigns and analyse their data **SOLUTION** How did you find Addepto?Online SearchWhy did you select Addepto over others?Great culture fitGood value for costCompany values alignedHow many teammates from Addepto were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Reviewing the current AWS data pipeline architecture and the current Data Operations process.Setting clear recommendations on how we can improve the data pipeline and what can be done to set up a clear, lean, and efficient Data Operations process with the use of modern services within AWS environment.Designing scalable solution architecture included modern AI features.The objective was to meticulously evaluate the present data pipeline architecture and the existing data operations processes and deliver recommendations aimed at refining the data infrastructure and establishing an efficient data operations framework. The recommendations encompassed the use of advanced technologies and best practices for deployment, monitoring, management, and governance of data services and solutions in production environments.The evaluation process involved identifying bottlenecks and areas for improvement ensuring a strategic approach was taken to enhance system performance and operational efficiency. The ultimate business goal was to abstract and refactor the core services of our solution toensure a smooth migration to AWS. This decision was prompted by the escalating costs associated with our previous servers. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Delivery of the PDF creation project as the first milestoneProposed Architecture for our ETL of various data sources and delivery of the data ETL systemArchitect and develope the Campaign runner systemDevelop Web Application for our clients to access their analyticsDescribe their project management. Did they deliver items on time? How did they respond to your needs?Addepto Team got the job done. They did it so well that we decided to entrust them with the task of transferring all business functionalities of our system to AWS. It is not solely a technical challenge but also a business one, as most of our features need to be understood and then rewritten to ensure AWS best practices.What was your primary form of communication with Addepto?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?An in-depth understanding of the business underpins Addepto's expertise, which extends beyond just technology. They strive to find the most optimized way to secure business growth through advanced technology.Are there any areas for improvement or something Addepto could have done differently?The first project has met our expectations, and we have decided to continue the collaboration with Addepto so we are happy. Areas for improvement would be to adopt the start-up mentality when working with start-ups, rather than the pursuit of the perfect (as you would do for an established company), be more comfrotable with the "good enough for now" approach. --- #### Custom Platform Dev for Online Higher Education Institution **The Project** - Services: AI Consulting, AI Development, Custom Software Development - Project size: $200,000 to $999,999 - Project length: Mar. 2023 - Feb. 2024 **Project Summary**: Addepto designed and developed a customized platform for an online higher education institution. The goal was to integrate machine learning methodologies and AI models and set up automated processes. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Sr Director of Data & ML, Western Governors University - Industry: Education - Client size: 5,001-10,000 Employees - Review Type: Online Review - Verified **The Review** — Apr 2, 2024 **Feedback Summary**: Addepto delivered a platform with AI models that resulted in time savings. The team addressed the client's core problem and went above and beyond to understand the client's tech stack. Their technological expertise and state-of-the-art technologies complemented their business-oriented approach. ""They have truly embraced our cause and are committed to delivering to our needs."" **BACKGROUND** Please describe your company and position.I am the Sr Director of Data and ML of Western Governors UniversityDescribe what your company does in a single sentence.Online higher education. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Addepto to accomplish?We aimed to smooth the deployment process, minimize discrepancies between development and production environments, and expedite the transition from concept to full-scale production **SOLUTION** How did you find Addepto?Online SearchWhy did you select Addepto over others?Good value for costCompany values alignedHow many teammates from Addepto were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The project aimed to seamlessly integrate Data Science experimentation with Machine learning operations (MLOps) methodologies, ensuring AI models are production-ready without requiring code rewriting or additional testing. It focused on merging the experimental flexibility of Data Science with the operational precision of MLOps to enhance the efficiency and reliability of the deployment process. The project scope includes: designing a platform that serves as a foundational template for new projects, embedding 'built-in' MLOps best practices for a standardized project setup approach setting up automated processes and updates to reduce manual efforts and integrating Notebooks with project configurations for a seamless workflow introducing flexible workflows that accommodate specific project needs and established MLOps stages (e.g., preliminary data processing, automatic verification, and testing) via modifiable configuration files Technology: SQL, Python, Databricks, MLFLow **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project's benefits are measured in time savings: the AI models developed by our Data Scientists are immediately operational in business settings, enabling them to concentrate on their work without concerns about deploying models in a production-ready environment.Describe their project management. Did they deliver items on time? How did they respond to your needs?Addepto's designated team was exceptionally focused on addressing our core business problem. Far from acting as "tech providers," they were committed from the start to make a technology solution tailored to bridge our competency gap and facilitate our daily operations, all without overengineering. They took time to understand our tech stack, analyze our work environment, and propose user-friendly, automated enhancements.What was your primary form of communication with Addepto?Virtual MeetingWhat did you find most impressive or unique about this company?I would highlight their business-oriented approach and commitment to knowledge sharing. They use technological expertise to benefit our business, utilizing state-of-the-art, ready-made solutions where appropriate and enhancing them as needed. They don't idolize technology for its own sake; rather, they focus on practical applications.Are there any areas for improvement or something Addepto could have done differently?None. I highly recommend working with Addepto. They have truly embraced our cause and are committed to delivering to our needs. --- #### BI & Custom Software Dev for Corporate Catering Platform **The Project** - Services: BI & Big Data Consulting & SI, Custom Software Development - Project size: $10,000 to $49,999 - Project length: Sep. 2023 - Feb. 2024 **Project Summary**: Addepto provides BI and analytics services for a corporate meal and events planning platform. The team is responsible for cleaning up the data and creating useful tools and dashboards on Snowflake. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, SimpleCater - Industry: Food & Beverage - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 8, 2024 **Feedback Summary**: The client was extremely satisfied with the work that the team provided. They were able to deliver the project on time and on budget. ""They felt like an extension of our company."" **BACKGROUND** Please describe your company and position.I am the CEO of SimpleCaterDescribe what your company does in a single sentence.We help businesses plan corporate meals and events through our online platform. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Addepto to accomplish?Access our data so that it would be more transparent to us in the form of BI.Improve the way our data is being collected.Develop a recommendation engine for our customers and staff. **SOLUTION** How did you find Addepto?Clutch SiteWhy did you select Addepto over others?High ratingsGood value for costGREAT understanding of our needsHow many teammates from Addepto were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The scope of work was divided into deliverable phases. All phases were tied together by the overall goal of developing a recommendation engine. The first phase was a deep dive into our business followed by them providing us with a game plan. They then started cleaning up the data and even began helping us with a few requested "teaser" BI queries on an elastic search tool. This was very helpful for us and it was nice to see that we didn't have to wait long to see the benefits of working with Addepto. Then they got started on setting up our Data Warehouse and of course developing all the connectivity points. Lastly, they worked on our version of great BI visibility by creating useful tools and dashboards on Snowflake. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We had weekly meeting to discuss progress on tasks followed by goals with timelines for the upcoming tasks. The team was very on-point and on time with their deliverables. I'm happy to say that we have been given the tools to better understand our data and business and we are now set up well to continue into the next phase of development. (Recommendation Engine)Describe their project management. Did they deliver items on time? How did they respond to your needs?They were great with time management. Besides discussing progress they would also create a visual presentation that would make it easy to understand objectives and the reasoning for how they worked. They were also very easy to reach via slack. They were quick to help us with mini requests. A++What was your primary form of communication with Addepto?Virtual MeetingWhat did you find most impressive or unique about this company?They felt like an extension of our company. They didnt just want "the requirements" as many developers tend to ask for. They provided consultation on the best ways we could structure the data flow in a way that would also be more cost effective for us. They were honest and protected us from ourselves.Are there any areas for improvement or something Addepto could have done differently?I honestly wouldn't change a thing. I cant wait to work with them on the next phase of our project. --- #### BI & Analytics for Cannabis Dispensary **The Project** - Services: BI & Big Data Consulting & SI - Project size: $50,000 to $199,999 - Project length: Nov. 2022 - Ongoing **Project Summary**: A cannabis dispensary has hired Addepto to build a BI-powered data warehouse. It's enhanced by custom-made connectors and GPT and deployed on the Kubernetes cluster. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Chief Financial Officer, Purple Lotus Patient Center - Industry: Retail - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — May 23, 2023 **Feedback Summary**: The project is ongoing, but the client praises Addepto's excellent project management skills and clear and consistent communication. The technically proficient team has met all deadlines and is proactive in coming up with the most efficient, cost-effective solutions for the client's problems. ""The Addepto Team has managed the project very well, and their communication is consistent and clear."" **BACKGROUND** Please describe your company and position.I am the Chief Financial Officer of Purple Lotus Patient CenterDescribe what your company does in a single sentence.Purple Lotus is a dispensary of cannabis products. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Addepto to accomplish?In terms of business: improving external and business processes by making them full-blown data-drivenIn terms of technical: modernization of data infrastructure to make it able to handle multi-source data (online and offline) flawlessly. **SOLUTION** How did you find Addepto?Online SearchWhy did you select Addepto over others?High ratingsGreat culture fitGood value for costCompany values alignedcommunicationHow many teammates from Addepto were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Addepto Team built a whole new data warehouse extended by the existing elements of the business intelligence (BI). It used Looker to cover the data visualization and Big Query for the data warehouse. The AirByte data pipeline was enhanced by custom-made connectors and GPT and deployed on the Kubernetes cluster. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?None yet to shareDescribe their project management. Did they deliver items on time? How did they respond to your needs?The Addepto Team has managed the project very well, and their communication is consistent and clear. They consistently met timelines or communicated if there would be delays. They are very responsive and always looking for solution to meet our needs.What was your primary form of communication with Addepto?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Addepto Team started the conversation by deeply understanding our business needs, and - after that - it chose the technology to meet them. Not the other way around. Also, they evaluated the current state of our infrastructure to make it better in the most efficient ways instead of choosing the most costly and time-consuming full-blown re-platforming. Finally, after remodeling, the data infrastructure was ready to handle all AI-driven improvements, encouraging us to continue our work.Are there any areas for improvement or something Addepto could have done differently?No. Addepto's work delivered great results, and we hope for more. --- #### Bi & Analytics for PPM & SPM Solutions Company **The Project** - Services: BI & Big Data Consulting & SI - Project size: $10,000 to $49,999 - Project length: Jan. 2020 - May 2021 **Project Summary**: Addepto provided BI and Analytics services for a PPM and SPM solutions company. The goals were to improve and scale the client's SaaS products with AI-based features. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CPO, KeyedIn Solutions - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Oct 27, 2021 **Feedback Summary**: Addepto successfully delivered an optimal solution that expanded the client's platform. The team deployed a seamless workflow to ensure the project's success. They executed their tasks thoroughly and exhibited effective communication and valuable guidance.  ""Their approach from the start allowed us to improve the product taking into account all our requirements."" **BACKGROUND** Please describe your company and your position there. KeyedIn Solutions is a leading provider of PPM and SPM solutions. I am the Chief Product Office in chargeof strategy and development for our products. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Addepto? We were working with Addepto on expanding and improving our SaaS product with AI-based features. **SOLUTION** How did you select Addepto and what were the deciding factors? We chose Addepto because of their expertise in AI software development. We were looking for a partner with experience in this field. Addepto creates solutions tailored to the specific requirements of the company. It was crucial for us. Describe the project in detail and walk through the stages of the project. After choosing Addepto, we had a meeting during which we discussed and clarified the goals of our project and the result we wanted to see. The Addepto team then analyzed our Saas product with AI features and made a plan to expand and improve it. In the next phase, we prepared to implement updated and enhanced AI features into our existing software. Together, we performed a complex test before final implementation. Addepto also prepared the final technical documentation for us. The first phase consisted of Machine Learning tool use and the 2nd phase is focussed on Natural Language Interaction. How many resources from the Addepto team worked with you, and what were their positions? The team consists of AI engineers and software developers. The team leader, who was an AI expert, was responsible for explaining the actions of the technical team **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The updated solution has been successfully integrated with our Saas software. Our customer now have the capability to use ML to analyse their Projects and better predict outcomes based upon specific structures and behaviours and to also better refine their Project planning to avoid negative outcomes. How effective was the workflow between your team and theirs? Thanks to the team leader, the main roles and responsibilities were clearly defined. Communication with the Addepto team was easy and fast. Continuous monitoring and measurement of our workflow helped to identify areas for improvement. What did you find most impressive or unique about this company? Their approach from the start allowed us to improve the product taking into account all our requirements. The obtained result fully satisfied our company. Are there any areas for improvement or something they could have done differently? There is nothing I would change about our cooperation. --- #### Lifetime Value & Churn Prediction for Mobile Gaming Company **The Project** - Services: BI & Big Data Consulting & SI - Project size: $10,000 to $49,999 - Project length: Jan. 2019 - Aug. 2020 **Project Summary**: Addepto created lifetime value and churn prediction models for a mobile gaming company's existing systems. The team helped the client to enhance their data analysis efforts for their business strategy. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Lead Backend Developer, Gamesture Sp z o. o. - Industry: Gaming - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Nov 30, 2020 **Feedback Summary**: Addepto successfully implemented churn prediction and lifetime value prediction models into the company's system. They were responsive and collaborative, leading to a successful partnership. ""Their ability to create custom analytics solutions was impressive." " **BACKGROUND** Please describe your company and your position there. I’m worked as CTO in mobile gaming company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Addepto? We were looking for an experienced, machine learning and BI consulting company to implement Lifetime Value and Customer Churn predictions into our existing systems. We needed to improve our data analysis to better understand our customers' needs and be able to prepare an effective business strategy. What were your goals for this project? We wanted to run customer churn predictions to improve customer retention and implement LTV technology to create business plans. **SOLUTION** How did you select Addepto? We were looking for a similar company and we met on LinkedIn. After few calls and a reference from a colleague from another gaming company we found that Addepto will be suitable to help our goals. Describe the project in detail. Our company operates in the gaming industry where observing, analyzing and understanding user experience is critical. The project started with the exchange of key information and discussion of the optimal technological solution. Once we found the best way to implement LTV and customer churn predictions, the Addepto team began working to deliver our vision. Advanced machine learning algorithms and business intelligence solutions are implemented. What was the team composition? Addepto team included data scientists and business intelligence developers. Additionally, the team leader followed the progress and informed us about the development of the project on a daily basis. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Addepto has implemented Churn prediction and LTV prediction models in our system. Models work on a daily basis and save results into our Database. How effective was the workflow between your team and theirs? Work was progressing well and both teams were in constant communication on a Slack. Project management was conducted by the team leader, most of the issues were consulted at online meetings. What did you find most impressive about this company? Individual approach and effective communication. Their ability to create custom analytics solutions was impressive. Are there any areas for improvement? The models created by Addepto are very promising, but we need to spent more time to validate results and adjust/calibrate them. --- #### Custom Software Development for Parcel Delivery Company **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Mar. - July 2020 **Project Summary**: A parcel delivery company needed an innovative solution that would allow them to predict sales volume, customer churn, and potential new customer numbers. They hired Addepto to develop such a solution. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Sales Analysis Manager, Integer S.A. (Inpost) - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Nov 17, 2020 **Feedback Summary**: Thanks to the efforts of the Addepto team, the company can now craft more effective business strategies using the data that the solution provides them. There weren't any problems during the partnership as the team communicated well and was always available at every step of the project. ""We are now able to create more effective business strategies very fast and It enabled us to reduce labor costs." " **BACKGROUND** Please describe your company and your position there. I was a Sales Analysis Manager in Integer S.A. (Inpost) - one of the largest parcel delivery company in Poland **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Addepto? We hired Addepto to introduce an innovative solution that will support our sales analysis and controlling department in precise business forecasts. What were your goals for this project? What we needed was a high-tech solution that would enable us to predict: sales volume, customer churn and the most likely number of new customers who will join us in the near future. **SOLUTION** How did you select Addepto? Addepto offered an individual approach to our needs and high-tech solutions that will be efficient in the long term. They conducted detailed analysis and were open to trying out innovative ideas. Describe the project in detail. We started with in-depth discussions about our needs with a full understanding of the specifics of our market. We needed both daily and monthly forecasts. Once we agreed on the details and the right technology to meet the challenge, the Addepto team began working on our solutions. During the development process, we were in touch with the team and kept informed of the progress. The final product met our needs. What was the team composition? Addepto team included data scientists and data analytics experts. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We are now able to create more effective business strategies very fast and It enabled us to reduce labor costs. How effective was the workflow between your team and theirs? Our teams did not have any problems during the cooperation, as we were constantly in touch with the project team via internet platforms and teleconferences. What did you find most impressive about this company? Addepto impressed us with the knowledge of the latest technological trends and enthusiasm for working on ambitious projects. They took into account our needs and suggestions and made every effort to create solutions tailored to our expectations. Are there any areas for improvement? We had no objections to their work. --- #### Software Development for Furniture Manufacturing Company **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Feb. - Aug. 2020 **Project Summary**: A furniture manufacturing company engaged Addepto on a software development project. The team used Python, jQuery, and Flask to build the solution, implementing machine learning and AI. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Business Analyst, Furniture Manufacturing Company - Industry: Hospitality & leisure - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 6, 2020 **Feedback Summary**: Internal stakeholders are pleased with Addepto’s services, noting their smooth and effective project management style. Throughout the project, the team was dedicated to success, emphasizing communication and professionalism. ""Addepto’s involvement in and commitment to the project were most impressive." " **BACKGROUND** Introduce your business and what you do there. I’m the business analyst for a furniture manufacturing company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Addepto? We needed help with software development. **SOLUTION** What was the scope of their involvement? We worked with Addepto on a software development project. They built a software tool for us to manage our production lines and optimize waste of the materials.  We had technical specifications and requirements and they helped us build the solution. They helped us to adjust and implement machine learning and AI. They used Python, jQuery, and Flask. For the rest of the work, we used custom code in PyTorch and TensorFlow libraries. What is the team composition? There was a project lead, a senior engineer, and a data scientist. How did you come to work with Addepto? Their reply to our RFP was the best. They were the best match for us. They had the industry experience of working with manufacturers. They were also cost effective. How much have you invested with them? The total cost was about $80,000. What is the status of this engagement? The project took place from February–August 2020. We’re planning to engage on another project with them. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We had the milestones planned for delivery of particular software parts. The communication was great. Everything was great. How did Addepto perform from a project management standpoint? Everything was tracked using Jira. We had weekly online calls. It was an agile, scrum approach.  What did you find most impressive about them? Addepto’s involvement and commitment to the project was most impressive. Are there any areas they could improve? I don’t see any failures. It’s been a great experience. Do you have any advice for potential customers? Plan your project properly and upgrade your roadmap and milestones. --- #### Machine Learning Implementation for Internet Info Firm **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: May 2019 - Aug. 2020 **Project Summary**: An internet information and services company hired Addepto to implement an analytics dashboard and a customer churn predictor for their business. The goal was to improve operations using machine learning. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP Engineering, J2 Global - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Nov 5, 2020 **Feedback Summary**: Addepto prepared the product prototype and collaborated with the company on improvements and updates. The current version of the project is now working flawlessly. The company chose the Addepto team because of the expertise in machine learning, which shone through in the project. ""Addepto has an individual approach from the very beginning. They are open to change and ready to face difficulties." " **BACKGROUND** Please describe your company and your position there. J2 Global is a leading Internet information and services company consisting of a portfolio of brands including IGN, Mashable, Humble Bundle, Speedtest, PCMag, Offers.com, Spiceworks, Everyday Health, BabyCenter and What To Expect in its Digital Media business and eFax, eVoice, iContact, Campaigner, VIPRE, IPVanish and KeepItSafe in its Cloud Services business. J2 Global reaches over 230 million people per month across its brands. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Addepto, and what were your goals? We needed an innovative company to conduct the implementation of analytics dashboards and customer churn prediction. We wanted to boost our operations using machine learning and business intelligence technologies. **SOLUTION** How did you select Addepto and what were the deciding factors? Addepto is a rapidly developing company, that observes the latest technological trends and takes full advantage of it. They offer an individual approach to each client and are open to new challenges. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. The goal was to be able to perform deep analysis of data in an understandable way - using dashboards. Additionally, we wanted to be able to drive accurate customer churn predictions in order to improve customer retention. How many people from the vendor's team worked with you, and what were their positions? Addepto is a rapidly developing company, that observes the latest technological trends and takes full advantage of it. They offer an individual approach to each client and are open to new challenges. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We started working on the project with a meeting which helped us clearly understand the goal and possible ways of fulfilling it. Once we agreed on the best ML & BI solution, Addepto team prepared a prototype which we consulted and updated together. The final solution was - implemented analytical dashboards and customer churn prediction, all working flawlessly. Describe their project management style, including communication tools and timelines. Members of the team were mostly machine learning engineers and business intelligence consultants. The project manager, experienced in machine learning solutions, kept us informed about the progress and answered all the questions that arose. What did you find most impressive or unique about this company? Addepto has an individual approach from the very beginning. They are open to change and ready to face difficulties. The effect of their work was satisfactory and ready on time. Are there any areas for improvement or something they could have done differently? I haven't noticed any specific area they should be working on. --- #### Financial Software Development With AI-Driven Technology **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Sep. 2019 - Mar. 2020 **Project Summary**: Addepto created an AI-driven tool that would integrate into an existing FinTech solution. The tool would adapt to current needs and support repetitive tasks to reduce operational costs. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Machine Learning, Wealth Management Company - Industry: Financial services - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Apr 24, 2020 **Feedback Summary**: Implementing the tool increased operational efficacy, saving the internal team valuable time. Addepto was communicative, organized, and motivated to put their best foot forward. ""The communication process was smooth, which assured us that Addepto was devoted to preparing a high-quality product." " **BACKGROUND** Please describe your company and your position there. I am Director of Machine Learning and in charge of R&D roadmap and execution for smart algorithm in wealth management company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Addepto? Our company needed an effective AI-driven tool to apply in our existing software. Addepto offered us a solution that best suited our needs. They designed a high-tech software which adapts to our current needs, as well as the future changes. What were your goals for this project? The goal of this project was to create an algorithm that will increase the efficiency of our processes. We needed a solution that will help us with repetitive tasks and as a consequence reduce operational costs. **SOLUTION** How did you select this vendor? Addepto has successfully completed a variety of projects for companies operating in different industries. That ensured us about their effectiveness and diligence. Addepto deeply analysis the unique needs of its clients and works on developing customized products. Describe the project and the services they provided in detail. The project was developed through several stages: analysis of our current needs proposing the best approach gather data training AI algorithms building existing software test solution What was the team composition? Addepto team consists of software developers, data scientists, and machine learning engineers. The team leader kept us informed about the progress of changes. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? We managed to reduce our operating costs and save the time of our team. Now, our software is more efficient which also resulted in a better customer experience. How was project management arranged and how effective was it? We communicated on a daily basis through the internet platforms. The team leader was highly engaged and ready to answer our questions at any time. What did you find most impressive about this company? Their organization, creativity, and motivation to make their best. The prepared product fulfilled all our requirements and was ready on time. Also, the communication process was smooth, which assured us that Addepto was devoted to preparing a high-quality product for our company. Are there any areas for improvement? The end product fulfills all our requirements. --- #### Machine Learning Dev for Online Fintech Company **The Project** - Services: BI & Big Data Consulting & SI - Project size: $10,000 to $49,999 - Project length: Sep. - Dec. 2018 **Project Summary**: After several development phases, Addepto built a machine learning model for customer scoring of online invoices. The team completed documentation and deployment. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Head of IT, SMEO S.A. - Industry: Financial services - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 26, 2019 **Feedback Summary**: Addepto’s technical expertise led to the delivery of an innovative and efficient solution. Their proactiveness was a noteworthy aspect of the engagement. Their understanding of business processes streamlined communication. Customers can expect a dedicated and timely development team. ""Addepto’s flexible team reacts to tasks rapidly." " **BACKGROUND** Please describe your company and your position there. I’m the head of IT at a fintech company that specializes in online invoice factoring. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Addepto? We hired Addepto to build a machine learning model for invoice funding. Every new invoice submitted by our customers needed to be scored. What were your goals for this project? We wanted a highly-accurate machine learning solutions for customer scoring that would help us minimize risk. **SOLUTION** How did you select this vendor? Addepto was one of the three companies we considered. They offered the most innovative approach and extensive knowledge in Microsoft’s technology stack. Describe the project in detail. Our first phase involved Addepto understanding and gathering all of our business insights. After that, their team analyzed our databases and prepared data for modeling. Then, we prepared for deployment. They also put together a final technical documentation for us. What was the team composition? Most of my interaction involved the technical lead. Their machine learning engineer and team lead were responsible for development and delivery. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The model achieved high accuracy with scoring. The solution was fully integrated into our core system. How effective was the workflow between your teams and theirs? Addepto’s flexible team reacts to tasks rapidly. Communicating with their team was easy. What did you find most impressive about this company? Based on our business requirements and available data, their team created innovative solutions from scratch. Addepto analyzed business processes, enabling them to build a solution perfectly suited for our company. Are there any areas for improvement? The project was completed within budget and the defined timeline. The model works well and is self-learning. --- #### BI & Machine Learning for Fitness Management Platform **The Project** - Services: BI & Big Data Consulting & SI - Project size: $50,000 to $199,999 - Project length: Dec. 2017 - Dec. 2018 **Project Summary**: Addepto took on the development of BI and machine learning modules for a SaaS platform, with the aim of predicting sales, creating a data warehouse, gathering data-based recommendations, and more. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Perfect Gym Solutions S.A. - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Dec 4, 2018 **Feedback Summary**: They modules they created provide accurate and detailed reporting that allows an in-depth analysis of all KPI’s and much more. Addepto’s project management approach was streamlined and efficient, which produced top-notch results. ""They have an extremely deep knowledge of machine learning and BI." " **BACKGROUND** Please describe your company and your position there. I'm co-founder and CEO of a leading technology company in the fitness industry with seven offices all over the world. Our clientele consists of global fitness companies. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Addepto? We needed help with business intelligence (BI) and data science projects. We wanted to predict sales, create a data warehouse and recommendation engine, handle extract, transform, and load processes, and embed Power BI into our SaaS application. What were your goals for this project? Our objective was to aggregate huge amounts of information into one data warehouse and enrich our software with machine learning solutions for customer churn. **SOLUTION** How did you select this vendor? Addepto reached out to us when we were considering three other companies. They ended up having the best quality and pricing, and they also provided an initial project roadmap free of charge. Our CTO evaluated all the vendors and gave Addepto the highest score. Describe the project in detail. We began with an initial stage during which Addepto learned how our business works. After that, they collected data from our systems and analyzed it, preparing their recommendations for solutions and how they could be implemented. Once we chose the best one for us, Addepto continued with data preparation, modeling, and then deployment. What was the team composition? There was a project manager from our side that controlled the work. Addepto assigned two senior developers and a middle developer to create all the solutions. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Thanks to their involvement, we received additional BI and Machine Learning modules for our SaaS product. The reports are interactive, giving us the possibility to analyze all KPIs and see through all the details. The machine learning module for churn prediction is very accurate. How effective was the workflow between your team and theirs? It was easy to communicate with Addepto’s flexible team. We used Slack and Google Hangouts to communicate, which increased overall efficiency and optimized our time. They use Jira for project management. What did you find most impressive about this company? They have an extremely deep knowledge of machine learning and BI. They can create new solutions from scratch which can become big game changers. They don’t use standard approaches. Are there any areas for improvement? The BI solutions and machine learning models that they implemented work well. We’re now preparing a roadmap for the next areas of improvement, which we will start working on in the next few months. --- #### AI Development for Motion Control Technology Company **The Project** - Services: AI Development - Project size: $50,000 to $199,999 - Project length: Nov. 2023 - Apr. 2024 **Project Summary**: Addepto developed an AI model to optimize process parameters for a motion control technology company. The team created a proof of concept from digital twin testing and provided a final performance report. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Advanced Technology Engineer, Nexteer Automotive - Industry: Automotive - Client size: 10,001+ Employees - Review Type: Online Review **The Review** — Oct 31, 2024 **Feedback Summary**: Thanks to Addepto's solution, the client achieved optimized parameters for their manufacturing machines. The team adhered to the established timeline and communicated transparently via virtual meetings, emails, and messaging apps. Their collaborative culture impressed the client. ""Addepto has completely satisfied our requirements."" **BACKGROUND** Please describe your company and position.I am the Advanced Technology Engineer of Nexteer AutomotiveDescribe what your company does in a single sentence.Global motion control technology company **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Addepto to accomplish?Reduce reject ratesImprove production efficiencyCost reduction **SOLUTION** How did you find Addepto?Online SearchReferralWhy did you select Addepto over others?High ratingsClose to my geographic locationPricing fit our budgetGreat culture fitGood value for costReferred to meHow many teammates from Addepto were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.AI model tailored to the process parameter optimization.Proof of Concept from Digital Twin testing.Full AI solution deployment with real-time adjustment capabilitiesFinal performance report. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project achieved optimized parameters for manufacturing machines.Describe their project management. Did they deliver items on time? How did they respond to your needs?The team ensured transparent and efficient communication among team members and with stakeholders. The project adhered to the established timeline. What was your primary form of communication with Addepto?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The collaborative culture during the project was unique and significantly facilitated seamless implementation.Are there any areas for improvement or something Addepto could have done differently?Addepto has completely satisfied our requirements. --- #### AI Development for AI-Enabled Auditing Platform **The Project** - Services: AI Consulting, AI Development - Project size: Confidential - Project length: Jan. 2023 - Ongoing **Project Summary**: Addepto has provided AI development services for an AI-enabled auditing platform. The team is responsible for developing a scanner to identify personal identifiable information. **Review Rating**: 4.0 - Quality: 3.0 - Schedule: 3.5 - Cost: 4.0 - Willing to Refer: 1.0 **The Reviewer** CEO, AI-Enabled Auditing Platform - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 20, 2024 **Feedback Summary**: Although there were previously many issues in terms of quality and speed of work, Addepto has apologized for their mistakes and done their work to improve their service. The team has worked together with the client on a plan to rectify the issues. Overall, they've been timely and committed. This review is an update by the client company. The original content is located below the new review. This review includes the vendor’s response. ""As soon as I posted the review, Addepto reached out to apologize for the mistakes."" **BACKGROUND** Please describe your company and position.I am the CEO of a software company Describe what your company does in a single sentence.AI-enabled auditing platform for privacy compliance and data risk management **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Addepto to accomplish?develop scanner for identifying pii and context of data collection **SOLUTION** How did you find Addepto?ReferralWhy did you select Addepto over others?Referred to meHow many teammates from Addepto were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.develop scanners to identify pii **RESULTS & FEEDBACK** How did your relationship with Addepto evolve?As I mentioned in my previous review there were bunch of issues in terms of quality, speed of work with Addepto.As soon as I posted the review, Addepto reached out to apologize for the mistakes and we worked together on a plan/scope to rectify the issues. They delivered whatever we agreed to on time. **UPDATED REVIEW** This review was published on July 28, 2023.CEO, AI-Enabled Auditing PlatformSoftwareLos Angeles, California1-10 EmployeesJan 2023 - OngoingVerifiedProject summaryAddepto has been hired by an AI-enabled auditing platform to develop a scanner to identify personally identifiable information. The scanner is required for the client's privacy and data risk management.Feedback summaryThe scanners built by Addepto do not function as required. Although the client was previously pleased with their work on various projects, the scanners they recently delivered haven't worked properly. The team also hasn't corrected the problems, leaving the client dissatisfied with the project. This review is an update by the client company. The original content is located below the new review. This review includes the vendor’s response.BACKGROUNDPlease describe your company and position.I am the CEO of a software companyDescribe what your company does in a single sentence.AI-enabled auditing platform for privacy compliance and data risk managementOPPORTUNITY / CHALLENGEWhat specific goals or objectives did you hire Addepto to accomplish?develop scanner for identifying pii and context of data collectionSOLUTIONHow did you find Addepto?ReferralWhy did you select Addepto over others?Referred to meHow many teammates from Addepto were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.develop scanners to identify piiRESULTS & FEEDBACKWhat were the measurable outcomes from the project that demonstrate progress or success?completed scanners that workDescribe their project management. Did they deliver items on time? How did they respond to your needs?Addepto did not. They were supposed to complete the work in May 2023, the versions they delivered did not work and they still have not rectified the issues for the versions of the software we are working onWhat was your primary form of communication with Addepto?Virtual MeetingWhat did you find most impressive or unique about this company?They were good before, but the quality has come down substantially since then.Are there any areas for improvement or something Addepto could have done differently?Communicate, stick to timelines that you committedRATINGSOverall rating: 0.5Quality: 2Cost: 1Schedule: 1Willing to refer: 0.5------This review was published on June 24, 2021.CEO, SaaS CompanySoftware1-10 EmployeesLos Angeles, California, United States$50,000 to $199,999Jul 2020 - Dec 2020Project summary:A SaaS platform sought the help of Addepto to build a fully scalable custom solution based on NLP technology. The solution uses deep neural networks to detect high-grained data practices.Feedback summary:The client was able to offer comprehensive privacy policy documents to their clients in a simpler but more innovative way, resulting in an improvement in customer satisfaction and user experience. Addepto showcased their ingenuity, dedication, and great project management throughout the project.BACKGROUNDPlease describe your company and your position there.I'm the founder of a SaaS platform that lets companies stay on top of privacy issues on their web assets. It works across all countries, devices, and browser types. All with zero engineering effort.OPPORTUNITY / CHALLENGEFor what projects/services did your company hire Addepto, and what were your goals?Our main goal was to make it easier for our users to understand the privacy policy documents. We wanted to implement technologically advanced solutions that will serve us now and in the future and will make long, difficult-to-understand policies more understandable.SOLUTIONHow did you select this vendor and what were the deciding factors?We chose Addepto because we noticed that they successfully completed many demanding projects and cooperated with companies from various industries. Their selection of services corresponds to our needs and they offered us an individual solution at a fair price and within the requested time.Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.Our project focused on a privacy policy document informing users about their data practices, which we needed to simplify for ordinary users. We agreed to an innovative solution based on advanced NLP technology, which was used to create our tool. The Addepto team made sure that it works automatically, gives the results of a complex analysis within seconds and in a fully scalable way. The developed tool uses deep neural networks to detect high-grained data practices.How many people from the vendor's team worked with you, and what were their positions?The team included data scientists, software developers, and deep learning experts. The whole project was coordinated by the team leader who was in contact with us on a daily basis.RESULTS & FEEDBACKCan you share any measurable outcomes of the project or general feedback about the deliverables?We are now able to offer our clients comprehensive privacy policy documents, which has resulted in increased customer satisfaction and improved user experience. As the tool works automatically, we do not spend any additional time on it, and we also managed to reduce the total time spent on customer service due to our privacy policy.Describe their project management style, including communication tools and timeliness.Project management was led by Team Leader Addepto, who was involved from the beginning to the successful completion of the project. He made sure that the work between our teams ran smoothly and that the final product met our requirements.What did you find most impressive or unique about this company?Flawless communication. I am impressed with their openness to new solutions and dedication to making the tool effective and easy to maintain.Are there any areas for improvement or something they could have done differently?I haven't noticed any particular area that needs improvement.Star RatingsOverall rating: 5Quality: 5Cost: 5Schedule: 5Willing to refer: 5 **Company Response** The vendor responded on November 23, 2023.Dear client,Thank you for your recent review update on Clutch.We are pleased to acknowledge that through our collaborative efforts, we have successfully addressed the additional requirements you outlined. Following our discussions, our team has implemented specific enhancements and provided additional services to delivering desired solution, ensuring that our solutions align more closely with your expectations.We are proud that this joint effort has led to a positive outcome, demonstrating our flexibility and dedication to client satisfaction. It's important to outline that our relationship with clients like yourself is based on mutual cooperation and a shared goal of achieving the best possible results.Our response to your needs, including going beyond the initial scope of our agreement to deliver these additional services, is a testament to our commitment to your satisfaction and our willingness to adapt our services for the benefit of our clients.We sincerely appreciate your business and the opportunity to grow and improve through our partnership. We are encouraged by the results of our recent collaboration and look forward to continuing to serve you with the same level of dedication and quality in the future. --- #### Machine Learning Dev Support for FinTech Company **The Project** - Services: BI & Big Data Consulting & SI - Project size: Less than $10,000 - Project length: Nov. - Dec. 2018 **Project Summary**: After a series of workshops to define the scope, Addepto provided development support to iterate on the machine learning component of a segmentation engine. The product would help with communications campaigns. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, FinTech Company - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 1, 2019 **Feedback Summary**: Addepto completed the project to spec, and the software is now live. Knowledgeable in machine learning and flexible, the team pivoted well throughout the development process. They were committed, communicated regularly, and produced quick turnaround times. "“They had good communication skills and short development times.” " **BACKGROUND** Please describe your company and your position there. I'm a co-founder of a FinTech company that is part of one of the largest financial groups in Poland. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Addepto? We needed help in the machine learning area of our segmentation engine to analyze large amounts of transactional information.  What were your goals for this project?  We wanted to increase the number of communication campaigns that our clients conducted toward their consumers. **SOLUTION** How did you select this vendor? We did a market review and selected Addepto because of their superior knowledge, elastic approach, and visible dedication to the task at hand.  Describe the project in detail.  We moved in three steps. First, we held two workshops to define the scope of work. Next, they helped us develop the machine learning area of our segmentation engine. We iterated the development through feedback, changing our initial scope slightly as we learned more about the area. Finally, we tested the product and fixed a few bugs in the process.  What was the team composition?  They assigned a project lead and developers who worked with our project lead and key stakeholders. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Unfortunately, I can’t share any specific metrics publicly, but we’ve completed the project successfully and have released it.  How effective was the workflow between your team and theirs?  Their workflow was very effective. What did you find most impressive about this company? They had good communication skills and short development times. Are there any areas for improvement? No, none that I could identify at the moment. --- ## Portfolio & Awards ### LLM-based Assistance Bot to boost customer service While working on the project, our team focused on: Building an AI system for airports that uses facial recognition technology. This system helps airport staff verify identities by comparing video images with records in the database. If there are any differences, the staff will be notified. Designing an airport bot powered by a large language model (LLM). This bot is built on a wide-ranging database of airport information. It's programmed to give passengers helpful responses to common questions like where terminals are located and if there are any flight delays, without needing passengers to type in their questions manually. ### AI Document Generation on AWS infrastructure We developed the Aviation Sourcing Chatbot for a U.S.-based global company specializing in organizing private flights worldwide. It simplifies ASR document creation, seamlessly integrates with the TripGrade system, and operates on AWS. Acting as an assistant, the chatbot automatically creates and submits ASR documents, ensuring efficient trip planning and accurate information gathering for optimal outcomes. ### Building an Advanced AI System for Seamless Bottle Addepto partnered with a UK company to address the challenge of streamlining bottle recycling, aiming to make it more user-friendly and efficient. Our primary focus was to develop and integrate a precise AI model capable of recognizing objects within recycling machines, all while implementing anti-fraud systems. Our data scientist team built a solution that empowered the machines to identify materials, assess bottle conditions, and prevent fraud. Our team's expertise in AI and software engineering played a pivotal role in overcoming the technical hurdles, ensuring seamless integration and optimal performance.    ### Incremental AWS Migration Drives Cost Efficiency Before:  Manual handling of data flow Increased risk of faults and logic errors Inefficient and less dependable data management Fixed costs for local server infrastructure After:  Implemented a "pay-as-you-go" AWS cloud approach, resulting in substantial cost reductions Enhanced data flow via automated integration Boosted fault tolerance, simplified reruns, and minimized logical errors Optimized operational workflows Reinforced infrastructure integrity Improved efficiency and reliability in data management and processing ### Automated image quality detection engine Addepto's solution aimed to detect and assess image quality. Throughout the project, our team focused on: • Efficiently detecting and evaluating image quality using cutting-edge computer vision algorithms, particularly VGG. • Constructing an advanced solution tailored to meet Teezily's requirements. This solution included a set of pre-defined quality control rules and was trained on platform-uploaded images to facilitate the quality control procedures. ### Scalable Product Traceability System Addepto helped JABIL a big electronic manufacturing company to build a complex Data Lake system based on AWS for Product Traceability. Addepto Data Architects and data engineering experts have designed and implemented an end-to-end scalable system for fast analytical reporting and data storage.   ### Computer Vision solutions and Digital Twin Addepto took on the development of Computer Vision models and Digital Twin application dedicated to the ariports, with the aim of optimizing operational decisions, gathering data-based recommendations, and more.   ### Advanced analytics platform and Churn prediction An internet information and services company hired Addepto to implement an analytics dashboard and a customer churn predictor for their business. The goal was to improve operations using machine learning. ### Data classification in energy technologies ClevAir was looking for a way to automate and speed up data cleaning and labeling processes. The disordered data used to be labeled manually which was time consuming and inefficient. Our experts developed a model which is able to detect the data type of each data point in a given dataset and determine the most appropriate rules to apply. The predictive performance of that model allows ClevAir to detect data types in the source data and transform them accordingly. The automation of data processing enabled company to speed up client acquisition processes as pre-optimization tasks of collecting data go smooth and error-free. New clients don’t have to wait for the business insights and know from the very beginning what value can be obtained. ### Demand Prediction Solution for Parcel Delivery Addepto’s experts had to help to create an innovative solution that would allow InPost to predict sales volume, customer churns and potential new customer number.   Addepto developed advanced custom software that allows InPost to create more effective business strategies using the data that the solution provides to them. ### Introducing full-blown data-driven processes We built a BI-powered data warehouse for Purple Lotus Patient Center. It's enhanced by custom-made connectors and GPT and deployed on the Kubernetes cluster.   The future strategy also involves expanding the current capacity by incorporating data orchestration and observability functionalities. This expansion aims to construct causal sequences of events and facilitate real-time anomaly detection. ### Predictive analytics solution based on ML Woodward needed a partner able to build an advanced platform for process capability in order to measure the performance of processes and assess their outcomes. The system focused on validating whether the process outcomes meet all of the client's specifications with emphasis on the ability to identify opportunities for potential improvements. The goal of this project was to find a solution that would enable an automation of the testing process, increase  scalability, and improve the efficiency of data analysis with the use of historical data. Addepto team designed and built a comprehensive visual system for process capability analysis enriched with predictive AI modules. This solution allowed Woodward to reduce manual labor, cut operational costs and improve testing life cycles. ### Industry Recognitions - The Truefirms Top Companies Annual Award 2024 - Best AI Consulting Company 2024 - Poland - Top 11 Artificial Intelligence Consulting Firms - Top AI Consulting Company in MAD 2024 Landscape - Top 50 AI Driven Companies in CEE region - Addepto Ranked in the 2023 EMEA Fast 500! - Addepto - Deloitte Fast50 Central Europe - #100 AI-driven companies in CEE - Finalist, British Data Awards 2024 Consultancy - 19 Most Innovative Data Integration Companies - Top Generative AI companies - #128 on Financial Times FT1000 ranking - 13 Most Innovative Data Mining Companies - The Best NLP Solutions Providers - 42 Most Innovative Warsaw Based AI Companies - Addepto as one of key players in NLP market - Top 30 Business Intelligence Consulting Companies - Top 10 AI Consulting Firms Today - Forbes - Addepto in Top 10 AI consulting companies ## Key Clients - SITA - Jabil - Woodward - WGU - Purple Lotus - Teezily - Ziff Davis - ABB - Inpost - Recyclever - Super.AI - GetResponse - EAG Aero - PaperPlanes - Futures Plarforms ## Packages ## Locations (2) ### Warszawa, Poland (Headquarters) - Swieradowska 47 - Warszawa 02-662 - Poland - 50 - 75 employees - Phone: 735599277 ### Los Angeles, CA - 7077 Alvern St - Los Angeles, CA 90045 - United States - 2 - 5 employees ## Contact Addepto [Send a message](https://clutch.co/profile/addepto) ### Connect on Social - [LinkedIn](https://pl.linkedin.com/company/addepto) - [Facebook](https://www.facebook.com/Addepto-1853932961541349/) - [X](https://twitter.com/addepto)