41 Labs

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of website48, a company that builds websites for small and medium businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 41 Labs to accomplish for your business?

We needed help building a sales agent and automating our qualification and closing processes.

SOLUTION

What was the scope of their involvement?

41 Labs has understood our entire sales process and workflow. The team has built an AI sales agent that replicates our sales staff and helps us close leads coming from ads 24/7. The team has also provided workflow automation.

What is the team composition?

We’ve worked with 2–5 members of 41 Labs’ team.

How did you come to work with 41 Labs?

We found 41 Labs through an online search. We chose them over other options because they had high ratings, were close to our geographic location, had pricing that fit our budget, had a great culture fit, offered good value for the cost, and had company values that aligned with ours.

How much have you invested with them?

We’ve spent around $10,000 with them.

What is the status of this engagement?

We started working together in January 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to 41 Labs' work, we've closed 300% more leads and have a 40% closing rate. Our clients are very satisfied with the service because of the speed of the AI sales agent's replies and the ease of booking and understanding our services.

How did 41 Labs perform from a project management standpoint?

41 Labs' team is professional and goes above and beyond to cater to our workflows. The team doesn't complain about the changes and is super accommodating to ensure we create a system that works exactly for us. We communicate via in-person meetings, virtual meetings, and emails or messaging apps.

What did you find most impressive about them?

I'm impressed by 41 Labs' speed, professionalism, and expertise. The team has consulted me on what we need and don't need. Other than collecting information from us, 41 Labs has handled everything, so my team has put in zero effort.

Are there any areas they could improve?

I don't think there's anything they can improve on. I'm fully satisfied with their work.