RabIT Solutions

BACKGROUND

Introduce your business and what you do there.

I’m the executive owner of AgroOroszi, an e-commerce company that sells spare parts for small garden machines online.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RabIT Solutions?

We needed help with custom webshop engine development.

SOLUTION

What was the scope of their involvement?

RabIT Solutions developed our webshop and admin interface and provided web design, UX/UI, system integrations, maintenance, bug fixes, consulting, and project management services.

What is the team composition?

We worked with a project manager, a developer, and testers from RabIT Solutions.

How did you come to work with RabIT Solutions?

We chose RabIT Solutions over other options because of their professional knowledge, great team, and correctness.

What is the status of this engagement?

We worked together from 2017–2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

RabIT Solutions delivered a stably functioning webshop, simplified and accelerated the ordering process, and improved the customer experience. The system became easy to use for employees, and our revenue and number of orders increased by 20–30% every year. The order processing time became easier, and errors were reduced to a minimum.

How did RabIT Solutions perform from a project management standpoint?

The project was completed on time and within the agreed budget. RabIT Solutions was thorough and easy to communicate with.

What did you find most impressive about them?

Their professional knowledge and communication were impressive.

Are there any areas they could improve?

No, I was satisfied.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a consumer products and services company specializing in clothing repair and alteration.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RabIT Solutions?

We needed a unique company management software.

SOLUTION

What was the scope of their involvement?

RabIT Solutions developed a unique company management software for us. The team created the entire system, which has remote access. If there’s no internet, the program runs on a local server. The software tracks our customers, finances, store turnover, employee registration, order recording, and more.

What is the team composition?

We worked with 5–6 teammates from RabIT Solutions.

How did you come to work with RabIT Solutions?

A friend recommended RabIT Solutions in 2017. The team’s solutions were the best, and their expertise was clear. It was said that there was nothing they couldn’t solve.

What is the status of this engagement?

We worked with RabIT Solutions from October 2017 to the fall of 2018, around August. We’ve been using the software since then, and the team continues to support us.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our customers still emphasize how innovative and well-thought-out the solution is. We save a lot of time because we don’t have to visit our stores in person every time. We can see almost everything about how our colleagues are doing. Since the software was completed, we can serve more customers because our orders are better organized and more transparent.

The software has a calendar system. Every day, we see how much work there is for that day, and we know what our sewing colleagues are capable of. Our colleagues can always tell our customers the exact completion time, and the clothes are always ready by the deadline. After we receive the clothes from the customer, they can be placed in different statuses. Our customers can track how we’re doing with their clothes using their phones. If we’re ready before the deadline, they usually come to pick them up.

We’ve increased our customer numbers. When we started, we had two stores. Now, we have four. We’ve invested half as many working hours and done twice as much work. I had no free time with two stores. Now, with four stores, I can make time for my family and relaxation.

How did RabIT Solutions perform from a project management standpoint?

The RabIT Solutions team is extremely reliable. They always work precisely and professionally. We’ve never been disappointed in them. If there’s a problem, they respond immediately and provide a solution. We can always count on them.

RabIT Solutions always delivers what we agree on. If we come up with a new idea or request additional development, they provide a revised timeline and cost estimate accordingly. We’re completely satisfied with them. They always complete the work fairly and professionally.

We communicate via phone, email, and Skype.

What did you find most impressive about them?

RabIT Solutions brought our ideas to life. Their confidence and expertise are a great help. The team always comes up with exciting and smart ideas on how we can speed up our processes — for example, by using a barcode scanner.  Our clients often highlight how innovative and practical it is — thank you, RabIT, for turning our ideas into such a reliable solution!

Are there any areas they could improve?

No, there aren’t any.

BACKGROUND

Introduce your business and what you do there.

I’m the gaming manager at a casino, a premier destination for gaming, dining, and unforgettable entertainment in Liechtenstein.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RabIT Solutions?

We needed support with various projects and applications.

SOLUTION

What was the scope of work with RabIT Solutions?

RabIT Solutions has been involved in many projects, some of which have already been completed, while others are still ongoing. The team has been responsible for application development and other related tasks. 

What is the team composition?

We’ve worked with around five teammates from RabIT Solutions.

How did you come to work with RabIT Solutions?

We found RabIT Solutions through a referral. We chose them because they had a good team and offered good collaboration and quality.

What is the status of this engagement?

We started working together in 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

RabIT Solutions has delivered good quality work.

How did RabIT Solutions perform from a project management standpoint?

RabIT Solutions’ project management is very good and perfect. The team delivers on time and responds well to our needs. We communicate via email and phone calls.

What did you find most impressive about them?

RabIT Solutions has a good team and good collaboration.

Are there any areas they could improve?

No, there aren’t any.

BACKGROUND

Please describe your company and position.

I am the CEO of Cascade Event System Ltd.

Describe what your company does in a single sentence.

We are an SaaS company, providing service to event planners (visual scenario).

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RabIT Solutions to accomplish?

• We asked the to make our uniqe event planner software from scratch.
• We provided them with a very detailed specification (70 pages, cascad.hu), and within 2 weeks, they thoroughly processed it and provided a precise quote and timeline.

SOLUTION

How did you find RabIT Solutions?

Referral

Why did you select RabIT Solutions over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from RabIT Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I have had several websites created in my life, but by far, this is the most professional team I have ever worked with. We provided them with a very detailed specification (70 pages, cascad.hu), and within 2 weeks, they thoroughly processed it and provided a precise quote and timeline. They kept to the schedule throughout, and our software works exactly as we envisioned. We participated in daily agile meetings and the bi-weekly summaries. Their professional suggestions always worked to our advantage. In short, these guys are cool-headed professionals; you can't go wrong with them. We envision continuing to work with them, and we have no doubt about it!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They kept to the schedule throughout, and our software works exactly as we envisioned.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We participated in daily agile meetings and the bi-weekly summaries. Their professional suggestions always worked to our advantage.

What was your primary form of communication with RabIT Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

It was like, if we were friends.

Are there any areas for improvement or something RabIT Solutions could have done differently?

No. really nothing.