11 Seas Consultants Pvt.Ltd

BACKGROUND

Please describe your company and position.

I am the Executive of Clinbook

Describe what your company does in a single sentence.

Clinbook is a software company that helps pharmaceutical sponsors and clinical research organizations streamline clinical trial startup with products that identify, evaluate, and rank clinical investigators and research sites based on performance data, experience, and therapeutic area fit.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 11 Seas Consultants Pvt.Ltd to accomplish?

• Database optimisation of 800k+ records and custom backend on nodejs

SOLUTION

How did you find 11 Seas Consultants Pvt.Ltd?

Upwork

Why did you select 11 Seas Consultants Pvt.Ltd over others?

• High ratings
• Pricing fit our budget

How many teammates from 11 Seas Consultants Pvt.Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

11 Seas is leading the front-end and backend development of the Clinbook platform using Bubble.io as the primary interface layer. Their work includes:

• Building and refining the front-end UI/UX in Bubble to support Clinbook’s investigator and site selection workflows.
• Integrating dynamic content via custom API calls to securely fetch and display data from Clinbook’s AWS-hosted MySQL database.
• Developing and maintaining custom API endpoints (primarily in Node.js) to retrieve, filter, and serve structured data from AWS-hosted databases. These endpoints are designed to power the Bubble front end with clean, real-time data aligned with the needs of users.
• Structuring responsive, role-based dashboards and search/filter interfaces that allow users to query investigators and sites by therapeutic area, performance metrics, experience, and geographic availability.
• Implementing platform authentication and user permissions within Bubble to manage access to sensitive clinical data.
• Maintaining iterative development cycles with daily to weekly QA and UX feedback sessions to ensure usability, accuracy, and platform stability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes from the Project:

• Performance Optimization: Reduced query response time significantly through backend logic improvements and Bubble page load optimization, significantly enhancing user experience.
• Database Restructuring: Migrated from Bubble’s built-in NoSQL structure to Clinbook’s AWS-hosted relational databases, enabling more efficient data management, streamlined updates, and a scalable foundation for future feature development.
• Query Efficiency: Improved the speed and accuracy of complex database queries, supporting faster investigator and site search across millions of records.
• Deployment: Successfully launched the MVP version of the Clinbook platform with functioning API integrations, role-based dashboards, and secure login, meeting timeline and usability targets.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team demonstrated strong project management skills throughout the engagement. They were readily available for daily check-in calls and maintained an active WhatsApp group chat, where they responded quickly and thoughtfully to questions and requests. At the start of the project, we co-developed several features together, which not only accelerated progress but also allowed me to gain a working understanding of Bubble’s no-code environment.

They've shown an impressive ability to interpret and execute complex requirements with minimal clarification, even as the platform evolved in scope and technical complexity. Their responsiveness, flexibility, and communication have made them highly effective collaborators in a fast-moving and demanding build. Deliverables were consistently met on time, and when challenges arose or timelines shortened, the team quickly adapted to ensure continuity and progress.

What was your primary form of communication with 11 Seas Consultants Pvt.Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was the team's exceptional communication and unwavering positivity. Their "can-do" attitude created a collaborative environment where even the most complex challenges felt solvable. They approached every task with optimism, flexibility, and a solutions-oriented mindset, which made a significant difference in the momentum and morale of the project. Their belief that anything is possible was not just talk, they backed it up with consistent follow-through and high-quality delivery.

Are there any areas for improvement or something 11 Seas Consultants Pvt.Ltd could have done differently?

At this stage, I don’t see any areas for improvement. The team has been consistently responsive, proactive, and effective in delivering high-quality work throughout the engagement. Their collaboration and communication have exceeded expectations.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of a software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 11 Seas Consultants Pvt.Ltd?

We needed help with the development of some apps, so we needed to outsource.

SOLUTION

What was the scope of their involvement?

11 Seas Consultants Pvt.Ltd provides software development and design services for us and has also provided development resources to work on the scope. They've created some screens in Figma, implemented the designs into the apps, and developed the backend. They've helped us develop additional updates on existing apps using Bubble and provide maintenance.

What is the team composition?

We've worked with around eight teammates.

How did you come to work with 11 Seas Consultants Pvt.Ltd?

We found them through a referral. The client recommended them and put me in contact with their team's founder. We had a chat, and we agreed upon a scope.

How much have you invested with them?

We've spent between $10,000–$25,000.

What is the status of this engagement?

We started working together in October 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They are very good communicators, respond quickly, and turn around work. Overall, their work quality is pretty good.

How did 11 Seas Consultants Pvt.Ltd perform from a project management standpoint?

The team has excellent communication. They respond very quickly via WhatsApp and get things sorted. Their turnaround time is generally pretty quick. In terms of management, they're pretty clear about what they’re doing and when things will be delivered. I highly rate them.

We use WhatsApp for communication and Trello for project management.

What was your primary form of communication with 11 Seas Consultants Pvt.Ltd?

Email or Messaging App

What did you find most impressive about them?

Their communication is impressive. They’re very responsive, and that goes a long way when building software. They're also very good at keeping me updated on bugs and other things.

Are there any areas they could improve?

No. I think they've done very well.

Do you have any advice for potential customers?

Give them a try. They’re very good.