Zoftify

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of Connactive Ltd.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zoftify, and what were your goals?

We hired Zoftify to drive the development of our unfinished software.

SOLUTION

How did you select this vendor and what were the deciding factors?

This vendor was recommended to us by our Project Manager, who already had very good experience with Zoftify.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a first meeting in which we presented our current software and our expectations for our cooperation. Already after a short time we were informed competently about the possibilities and further steps.

How many resources from the vendor's team worked with you, and what were their positions?

A project manager was assigned to us as the main contact. During our collaboration he was our only point of contact.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

• Bugs were fixed very quickly and efficiently.
• The requirements were implemented quickly and in good quality in each case.

Describe their project management style, including communication tools and timeliness.

The communication mainly took place via Slack. What I really appreciated were the quick response times to requests and the quality of the implementation. But what I appreciated even more was the openness of the project manager. He always gave us open and transparent feedback and also showed us alternatives if we could not implement something as desired.

What did you find most impressive or unique about this company?

Actively putting themself in the customer's shoes and trying to act in the customer's best interest. Also already made experiences (positive as well as negative) were passed on transparently, so that the customer receives an optimal basis for decision-making.

Are there any areas for improvement or something they could have done differently?

-

BACKGROUND

Please describe your company and your position there.

Travel Agency Coral Travel CTO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zoftify?

We were looking for a mobile development firm that would help us to improve our 12 tour booking mobile applications built with React Native and supported by Node.js backend.

What were your goals for this project?

The initial goal of the project was to fix several important bugs in our Android app. After developers successfully completed this task, we’ve continued our cooperation.

They’ve implemented complex features for the app (filtering, UI, push notifications) and devops. Along the way they were fixing bugs our clients were reporting in Appstore and Google play reviews.

SOLUTION

How did you select this vendor?

UpWork.com

Describe the project and the services they provided in detail.

React Native development for our tour booking apps for iOS and Android (12 apps in total):

• Performance improvement
• Migrating apps to a single codebase
• UI
• Push notifications
• Firebase analytics implementation.

Node.js backend:

• new endpoints added
• 3rd party API integrations

Devops: dockerizing our node.js backend

What was the team composition?

1 technical lead / architect, and developers on-demand base: 2 react native developers, 1 node.js developer, 1 devops developer

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our apps have more features, less bugs and significantly improved performance. Also guys have improved our crash-free statistics (from 91% to ~99.95%)

How was project management arranged and how effective was it?

Their style of work is great, we had a direct contact with their technical architect.

What did you find most impressive about this company?

They are experts in mobile development, backend, and integrations.

Are there any areas for improvement?

No

BACKGROUND

Please describe your company and your position there.

I am the Project Manager and the Product Owner at a company that helps to increase sales for networked FMCG retailers with more than 50 employees based in several countries. My responsibilities are transportation of big data and mobile development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zoftify?

We hired Zoftify to refine and improve our existing cross-platform business app. We don't have our own specialists of that profile and experience increasing demand in the development of our app so the company decided to hire outsource professionals.

What were your goals for this project?

We needed to add new functionality as well as improve stability and usability of our mobile app. Also we wanted to improve our app's ratings by making it better in every possible way based on our users' reviews.

SOLUTION

How did you select this vendor?

I had been looking for a new mobile development team since we started to have difficulties with our previous one. It took me 2 months and several interviews with different teams and team managers to find and select Zoftify as our new outsouce mobile development team. My decision was based on perfect business communication from this team and also on the highest ratings of my colleagues that have previously worked with these guys.

Describe the project in detail.

Once we managed to agree on legal terms we held several discovery meetings, and after that the team presented us with detailed roadmap of future development along with very helpful suggestions about core functionality and stability improvements.

What was the team composition?

Initially we we given two PMs, each one always having been up to date, two developers and one QA engineer. Due to our increasing demands the team easily expanded to six developers and two QAs, the working processes and inter-teams communications were seamlessly incorporated into our workflow.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After few releases we and our users noticed great improvements in all the desired areas. We started to get two stars higher grades in reviews, also we were able to gather internal feedback using newly integrated Crashlytis service and much more. New functionality always worked as intended, no problems or major bugs in new releases whatsoever.

How effective was the workflow between your team and theirs?

Both PMs are very responsive, proactive and friendly, the team works even on day-offs when it's absolutely necessary to meet the strict deadlines and delivers the best results I ever saw. We have no problems organizing any amount of meetings, both regular and ad-hoc, also we communicate in Slack in most effective ways possible.

What did you find most impressive about this company?

The levels of professionalism and Client-orientation are unparalleled. Zoftify has become not only our trusted outsouce developers but our good friends and colleagues.

Are there any areas for improvement?

There were some minor delays at the beginning of our interaction but it was mostly due to our own lack of documentation so the team had to discover much of the internal workings of our app by themselves, which they managed to do perfectly and came up with very helpful improvements in app architecture, increases in speed and other optimizations.

BACKGROUND

Please describe your company and position.

I am the CEO of an education company

Describe what your company does in a single sentence.

We connect curious students to great music and arts teachers for live lessons and classes online.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zoftify to accomplish?

• UX updates

SOLUTION

How did you find Zoftify?

Referral

Why did you select Zoftify over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Zoftify were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Zoftify's user experience professional helped our in-house developer with creating new features and updating existing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We've rolled out features and made updates that were aided by the UX professional.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, Zoftify's user experience professional has been very timely, listens to feedback, iterates well, and advocates for his point of view when needed.

What was your primary form of communication with Zoftify?

Virtual Meeting

What did you find most impressive or unique about this company?

They ask good questions and immediately understand our needs and how to deliver value to our development process.

Are there any areas for improvement or something Zoftify could have done differently?

The first illustrator we worked with could have been better with hearing and incorporating feedback.

BACKGROUND

Please describe your company and your position there.

I'm the cofounder of an advertisement self-booking platform

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zoftify, and what were your goals?

Our website has become outdated and didn't fulfill our current needs. We needed to develop the website from scratch.

SOLUTION

How did you select this vendor and what were the deciding factors?

We worked with Zoftify before and were very happy with their performance.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We were working in close communication with Zoftify to relaunch the project from scratch.

How many people from the vendor's team worked with you, and what were their positions?

We were working with 4 developers in total as well as a designer and Alex himself.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After relaunching the website the amount of complaints from customers dropped significantly. Also, the amount of orders increased right after the relaunch.

Describe their project management style, including communication tools and timeliness.

We used standard tools like JIRA and Slack to communicate progress and updates.

What did you find most impressive or unique about this company?

Zoftify treated the product as if it was their own, they brought their own ideas as well as improvements over the status quo.

Are there any areas for improvement or something they could have done differently?

Everything was fine.

BACKGROUND

Please describe your company and your position there.

I am the owner of a crypto related media company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zoftify, and what were your goals?

Zoftify made a native app of our nextjs webapp. They also reworked our web app later, with a fresh design. Also reworking our backend currently.

SOLUTION

How did you select this vendor and what were the deciding factors?

Found them on upwork. They had a lot of good reviews and experience.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We sent them our scope, they sent us back mockups of the redesign and the app design. Then they regularly made calls with us when they had questions.

How many people from the vendor's team worked with you, and what were their positions?

We only have one contact person with them. He handles everything for us and works with his own team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app made by zoftify has 10K downloads on ios 15K on Android. Almost no technical crash reports, no unknown bugs.

Describe their project management style, including communication tools and timeliness.

Our contact with them joined our Discord following our demand. He uses it the way we asked him. The way they manage the project inside the team has never been our concern.

What did you find most impressive or unique about this company?

They are very good at design and have been able to have a good pace and rapid delivery on demand. Also when we reported urgent things to change and fixes, they have alwqys responded in time.

Are there any areas for improvement or something they could have done differently?

We could maybe have more regular updates on the advancement level of the project during its development times.

BACKGROUND

Please describe your company and your position there.

CTO in startup on early stage.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zoftify, and what were your goals?

Zoftify developed for us set of multiplatform mobile applications which allows to us to collect statistical data for our A. I. researches.

SOLUTION

How did you select this vendor and what were the deciding factors?

I interviewed a number of similar outsourcing companies and was very impressed after conversation with Alex - CTO of Zoftify which showed deep knoweledge in target areaa. Also we had very limited budget and their offer was very attractive.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Mobile applocation for iphone and android, application server, Web console, synthetic data generator.

How many people from the vendor's team worked with you, and what were their positions?

I communicated with CTO of Zoftify.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Most of milestones completed in time. We also were satisfied from readiness of this company to solve bugs and technical problems by most efficient way.

Describe their project management style, including communication tools and timeliness.

For project management we used one of popular outsourcing platforms. We also had active communications using Telegram and Zoom.

What did you find most impressive or unique about this company?

This company has a very rich list of abilities and highly effective technical management.

Are there any areas for improvement or something they could have done differently?

Cannot mention something specific.

BACKGROUND

Please describe your company and your position there.

We are a team of professionals who use best programming practices to build interactive, dynamic enterprise level Web and Mobile Applications using Java, C#, PHP and Swift. We are designers, front- and back-end developers and QA engineers, who team up together to make great things possible

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zoftify?

We were searching for a company to help us finish our React Native library that integrates with JavaScript SDK and we need to extend its functional and fix performance issues

What were your goals for this project?

React Native library that integrates with JavaScript SDK

SOLUTION

How did you select this vendor?

Upwork

Describe the project in detail.

we had meetings and incremental improvements

What was the team composition?

2 people - React Native developers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

we have improved showing adds on our placements for mobile

How effective was the workflow between your team and theirs?

Their workflow was perfect.

What did you find most impressive about this company?

very professional

Are there any areas for improvement?

yes