Zluck Solutions

BACKGROUND

Please describe your company and position.

I am an executive at IST-HAAR

Describe what your company does in a single sentence.

We are selling Hair Transplantations in Istanbul and also organizing the transport & the hotel for our customers. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zluck Solutions to accomplish?

• Create my Website

SOLUTION

How did you find Zluck Solutions?

Referral

Why did you select Zluck Solutions over others?

• Good value for cost
• Referred to me
• From the first contact I had a great and very competent feeling!

How many teammates from Zluck Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Zluck has created and setup the whole website for my business. 
Plus they included some nice gadgets like: inlcuded price-calculator for customers, wipe fuction for before/after pictures, embedded videos etc. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

First the offer, in which everything was explained in detail (Team Composition
Time & Cost Estimate, Payment Terms, Support & Maintenance)

First and very punctual "Prototype" of the website

The quick response time and adjustments, after I have reviewed it. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was just perfect! 
Zluck delivered on time and exceeded my expectations! 
The respond time was ALWAYS very fast and kind!
To be honest, project could have been finshed even earlier, it was due to me, that it didn't. 
Overall they did a amazing job & I would recommend ZLUCK to everyone!

What was your primary form of communication with Zluck Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

For me the most impressive was the great communication! 
Eventhough ZLUCK is located in India and we are in Vienna, Austria. 
Everything worked perfectly and very fast!

Are there any areas for improvement or something Zluck Solutions could have done differently?

For sure "NO".

BACKGROUND

Please describe your company and position.

I am the owner of Self-Healing Care

Describe what your company does in a single sentence.

Providing coaching in integrative self-healing to patients with chronic diseases using the resources of medicine and hypnotherapy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zluck Solutions to accomplish?

• Original bulding and continus improving my website
• designin, implementing and continous updating the SEO strategy
• refera and cooperation with outside vendors from Zluck's business circle
• stretegy consultations and support my social media presencw
• referal and cooperation with outside organizations in my business circle
• Hosting and maintenance of my website improving its speed and security

SOLUTION

How did you find Zluck Solutions?

• Online Search
• Other

Why did you select Zluck Solutions over others?

• High ratings
• Good value for cost
• Other

How many teammates from Zluck Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fully functional website that supports medical practice. Particular components: effective SEO leading to high ranking on Google search, well-functioning calendars, and appointments. Maintenance of the individual pages on the website; newsletters, contact, testimonial, etc  
Continuous adjustment of performance on all formats of computers and mobile devices. Strategy guidance re social media 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fully functional website that supports medical practice. Particular components: effective SEO leading to high ranking on Google search, well-functioning calendars, and appointments. Maintenance of the individual pages on the website; newsletters, contact, testimonial, etc  
Continuous adjustment of performance on all formats of computers and mobile devices. Strategy guidance re social media 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

excellent

What was your primary form of communication with Zluck Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Excellent communication skills in terms of promptness, listening ability, and quality of English
Creativity based on expertise in offering suggestions and experimenting with multiple approaches to find the best solutions
Inspiring expertise offered that made me think of solutions I would never have come across myself. That aspect applied to the broad field beyond the website, social media, into marketing and strategic business positioning.
Excellent adherence to agreed-upon timelines
Mr.Maulik, and Zluck Solution theam’s personality offers a unique blend of professional expertise, respect, and a friendly attitude, making cooperation effective, easy, and pleasant. Mr. Maulik’s personal attitude spreads to his team.
While my business was medical in nature, Mr.Maulik and his team demonstrated a unique talent for understanding medical issues and therefore effectively navigated his service with an understanding of the nature of my business.

Are there any areas for improvement or something Zluck Solutions could have done differently?

I am very happy with Zluck's support of my business!

BACKGROUND

Please describe your company and position.

I am the Project Manager of a consultancy

Describe what your company does in a single sentence.

We specialize in innovative and sustainable labor market services for companies and individuals, helping to shape the working world of tomorrow.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zluck Solutions to accomplish?
Online Booking Tool For Booking and Documentation porpuses Including Vendors & Admins Dashboard

SOLUTION

How did you find Zluck Solutions?

Referral

Why did you select Zluck Solutions over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Zluck Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Zluck team helped us set up a very complex booking tool in WordPress. This includes a dynamic search and filter function linked to a database and an admin dashboard for event organizers with all the necessary functions to create an event. The database link works in both directions, allowing data to be written to and read from the database and displayed on the homepage. There is also an administrator interface for higher-level rights to approve and edit events and evaluate bookings. The whole thing was kept in a design specified by us. 

User roles & main functions:
Organizers: 

• Self-registration with email confirmation
• Creation and editing of events
• Dashboard for viewing event details and registration status.
• Auto-notification emails (approval, participant information, cancellations).

Admins: 

• Review, edit, and approve/reject events.
• Manage organizer access (block or activate).
• Moderate events and retrieve KPIs.
• Export data (events, registrations) as CSV files.

Public users (students, teachers): 

• Search and filter events by criteria.
• View events on a map.
• Individual and group registration for events with confirmation emails.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We worked in a shared document where we specified our requirements, and the Zluck team responded directly with screenshots and proposed solutions as soon as they were implemented. And implementation was always extremely fast. As soon as the first demo version was ready, we received the access data and were able to test it ourselves. We were in close contact about requirements, functions, and errors, and saw every change directly on the test page. This allowed us to keep a constant eye on progress. Communication couldn't have been better! 

After completion, the team helped us migrate to our server and corrected minor errors that arose during the transfer. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I cannot praise the Zluck team enough. Special thanks go to Maulik, Divyesh, and Aishvarya, who were always there to offer advice and support. Not only were they quick to respond, but they also contributed constructive solutions and ideas that made our tool the product it is today. The entire team was very courteous, punctual, and helpful. The quality of their work was also excellent. I highly recommend them!

What was your primary form of communication with Zluck Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

The helpfulness shown by the team. Combined with fast and high-quality work, this is a combination I have not experienced before. 

Are there any areas for improvement or something Zluck Solutions could have done differently?

No, not at all. Satisfaction 12 on a scale of 1 to 10

BACKGROUND

Please describe your company and position.

I am the Director of Better Known

Describe what your company does in a single sentence.

Better Known is a creative consultancy building better brands at the intersection of people and technology.

We’re here to help businesses have real relationships with their customers. And we’re here to help brands articulate themselves better in the digital age.

Not just another agency. Better Known is an idea, a collective ambition, and a way forward for future-focused brands.

When you partner with Better Known, we immerse ourselves fully in your brand, business and culture. Once we’ve gotten to know your brand and customers, we delve deep to create insight-driven outcomes tailored for you, and only you.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zluck Solutions to accomplish?

• Ensure scalable, secure, and maintainable code
• Enhance communication and workflow across time zones
• Improve user experience (UX)

SOLUTION

How did you find Zluck Solutions?

Online Search

Why did you select Zluck Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Zluck Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Spot Check is well-known for delivering expert skin cancer care in Melbourne, but its website didn’t provide the same experience. Organic growth had resulted in huge traffic, but the user experience was poor, and the average engagement time was low. Spot Check needed a completely new site architecture and refreshed design system that could deliver a better customer experience.

We knew we needed to bring clarity to the Spot Check brand by articulating its purpose and positioning through a big-picture lens, rather than focusing just on the medical services they provide.

Research and user experience
Our process started with an in-depth content audit and high-fidelity wireframes. These steps helped us refine page goals, content structure, storytelling, and the overall customer journey before moving into UI design.

Recognising that SEO was driving significant traffic to key pages, we prioritised maintaining and enhancing SEO performance as a critical element of the redesign.

Defining the website architecture
For Spot Check, we re-architected the entire site to build a stronger connection between the scientific information on medical conditions, the treatments available and the expert practitioners that perform the treatments. 

UI designs then began to solve the problem of how to communicate that information visually. We brought the brand to life using new photography and messaging and worked to position Spot Check as a more holistic provider of skin health treatments.

A key design involved the main navigation and footer, key areas that not only create a cohesive experience for users but also enable users to navigate hundreds of pages of content.

A modular template system was created to enable better flexibility in the backend and higher engagement for users exploring long pages of content.

Website design
A suite of icons were developed to provide a friendly, open feel to direct users to key content, while landing pages direct users to specific, deeper content. Previously unordered blog pages were re-tagged into one new section, and the FAQs content was neatly housed in accordion-style slide-outs.

Website build

The development phase came with several important constraints. The existing site was large and complex, requiring a detailed page mapping and migration plan to ensure nothing was lost in transition. The new build needed to accommodate a wide range of flexible content modules using Advanced Custom Fields (ACF), all while maintaining mobile responsiveness and fast load speeds.

The team navigated these technical demands with precision. They implemented ACF in a way that gave us control without compromising performance, optimised the site for speed, and followed SEO best practices to help preserve our strong search rankings post-launch. The result is a clean, responsive, and high-performing site that meets both user and backend needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website re-design has resulted in strong user growth with an average of 60K active users per month (up 20% on average).

The team constructed a content management system and information architecture to wrangle hundreds of pieces of content in a way that makes it logical and easy to discover.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was efficient and well-structured throughout. The team delivered the website on time, meeting all key milestones without compromising on quality. Communication was clear and proactive, and they were highly responsive to our needs, particularly when it came to resolving bugs or making adjustments. Issues were addressed quickly, often within the same day, which gave us confidence and kept the project moving smoothly.

What was your primary form of communication with Zluck Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their ability to quickly and intuitively understand our needs — a quality that’s surprisingly rare. This saved us a huge amount of time by reducing the need for excessive meetings and detailed documentation. Their project managers spoke our language and kept things on track without overcomplicating the process. Unlike many agencies in their region, they cut through the noise and delivered exactly what was needed, on time, every time.

Are there any areas for improvement or something Zluck Solutions could have done differently?

There’s nothing we would call out for improvement - our experience was consistently positive. That said, we’d love to see Zluck Solutions expand their service offering in the future, as we’d be keen to work with them across more areas of digital delivery.

BACKGROUND

Please describe your company and position.

I am the Product Manager of Rx Agad Solution

Describe what your company does in a single sentence.

I’m the Product Manager at RXAgad, a leading innovator in the Philippines’ tech landscape. We specialize in transforming bold ideas into powerful digital solutions that enable businesses—especially in healthcare—to thrive in a technology-driven world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zluck Solutions to accomplish?

• We were looking for a reliable, technically strong development partner who would treat our product vision as their own.
• Our goal was to build a robust, scalable web application tailored to the pharmaceutical industry—a highly regulated and detail-sensitive sector.
• It was critical to find a team that could not only deliver but also understand the nuances of our domain.

SOLUTION

How did you find Zluck Solutions?

Upwork

Why did you select Zluck Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Zluck Solutions were assigned to this project?

15

Describe the scope of work in detail. Please include a summary of key deliverables.

Zluck Solutions has been instrumental in developing a suite of web applications for RXAgad. What started as a single engagement quickly evolved into a long-term collaboration. Their involvement now spans over 8 concurrent projects, covering everything from feature-rich dashboards to backend architecture and user experience design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our software, developed by Zluck, has now been adopted by the second-largest pharmaceutical company in the Philippines. The platform is widely appreciated for its seamless performance and reliability. It’s not just functional—it’s empowering our users to work more efficiently every single day.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We’re in active engagement with them. Their team now works as an extended arm of our internal operations. We communicate daily and frequently require rapid updates or improvements—Zluck responds with unwavering speed and professionalism. Their founder, Mr. Maulik, even visited us in person here in the Philippines to better understand how the system is being used on the ground. That level of commitment is rare and speaks volumes about their dedication.

What was your primary form of communication with Zluck Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Zluck’s integrity and flexibility are second to none. They’ve never attempted to sneak in hidden charges or inflate costs. Despite being in a different timezone, they’re available during early hours to support us during critical issues—and they’ve encouraged us not to hesitate in reaching out anytime. It’s like having a world-class tech team always ready, just a message away.

Are there any areas for improvement or something Zluck Solutions could have done differently?

Honestly, nothing comes to mind. I’ve said it multiple times: we couldn't have asked for a better technology partner. They’ve played a major role in turning our vision into reality. If anything, we believe they should consider raising their rates, as their work quality far exceeds the price they currently charge. That’s how satisfied we are with their performance. 

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Manager of Qoblex

Describe what your company does in a single sentence.

Qoblex is an inventory and order management software for product-based businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zluck Solutions to accomplish?

• Website redesign
• Free tools page creation
• Website + email marketing software integration

SOLUTION

How did you find Zluck Solutions?

Online Search

Why did you select Zluck Solutions over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Excellent portfolio

How many teammates from Zluck Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work includes a complete website redesign, the creation of a free tools page, and the integration of WordPress with SendGrid for email marketing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes include improved website user experience, increased engagement on the free tools pages, and successful integration of WordPress with SendGrid, resulting in enhanced email deliverability and marketing efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed efficiently, with key deliverables completed on time. They maintained clear communication, responded promptly to requests, and adapted to our needs to ensure a smooth workflow and successful implementation.

What was your primary form of communication with Zluck Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to react quickly, coupled with a deep understanding of our needs and exceptional responsiveness, made them stand out.

Are there any areas for improvement or something Zluck Solutions could have done differently?

While the overall experience was positive, there is always room for improvement. Clearer timelines for certain tasks and more proactive updates on project progress could have enhanced the workflow even further.

BACKGROUND

Please describe your company and position.

 I am the Co-Founder and CMO of a social networking company 

Describe what your company does in a single sentence.

Queryloom is a data-driven social media platform focused on enhancing user interactions through AI, data analysis, and knowledge sharing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zluck Solutions to accomplish?

• Develop the web, iOS, and Android application
• Develop AI tools for enhanced user experience
• Develop the backend and maintain the application on production

SOLUTION

How did you find Zluck Solutions?

Online Search

Why did you select Zluck Solutions over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Zluck Solutions were assigned to this project?

15+

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Project Overview:
Queryloom aims to build a cross-platform social media application (Web, iOS, and Android) that leverages AI to enhance user experiences by facilitating deeper knowledge sharing, data-driven insights, and community-driven content validation. The scope includes the development of user-friendly, responsive applications on all three platforms, as well as the integration of AI-powered features to differentiate the platform from existing social networks.

2. Key Features and Deliverables:
A. Web, iOS, and Android App Development:
Core Social Media Platform:

User Profiles: Allow users to create, customize, and manage profiles.
Content Sharing and Engagement: Enable users to post text, images, videos, and links, and interact via likes, comments, and shares.
Real-time Feed: Personalized, real-time content feed showcasing user posts, trending topics, and recommended content.
Community Building: Users can follow others, join or create communities, and participate in group discussions.
Notifications System: Push notifications for user interactions, updates, and platform announcements.
Cross-Platform Consistency:

Seamless Synchronization: The Web, iOS, and Android apps will offer a consistent user experience with seamless data synchronization across platforms.
Responsive UI: A modern, sleek user interface optimized for desktop and mobile devices, incorporating smooth navigation and UX design principles.
Localization & Accessibility: Support for multiple languages, accessibility options, and a responsive design that adapts to different devices and screen sizes.
Account Security & Data Privacy:

User Data Protection: Incorporate strong encryption, privacy policies, and user consent mechanisms for data sharing and privacy management.
Secure Login: Support for secure authentication (e.g., OAuth, two-factor authentication) to safeguard accounts.
B. AI-Powered Functionality:
AI-Driven Content Discovery:

Personalized Feed: AI algorithms to suggest relevant content, posts, and communities based on user preferences and engagement history.
Intelligent Recommendations: Provide users with community and content recommendations that align with their interests and expertise.
Advanced Knowledge Sharing Tools:

Ranked Discussions: AI to rank comments, discussions, and answers based on expertise, relevance, and quality, providing more value to users in professional and academic discussions.
Smart Search: Advanced search functionality that provides personalized results by understanding context and intent through AI.
AI-Enhanced Moderation & Fact-Checking:

Content Moderation: Automated detection of spam, inappropriate content, or policy violations using AI-powered moderation tools.
Fact-Checking and Credibility Scores: AI-driven fact-checking tools to assess the accuracy of user-generated content, flag misinformation, and provide credibility scores for posts.
Natural Language Processing (NLP) Features:

Contextual Insights: NLP-powered tools to summarize long discussions, generate automatic responses, or highlight key points in conversations.
Sentiment Analysis: Monitor sentiment and tone in posts and comments to detect trends in user interactions and content quality.
C. Phase II AI Integration (Future Updates):
Predictive Analytics: Implement AI models that predict content virality, engagement patterns, and community growth to provide users with actionable insights.
Direct Messaging with AI Features: Personal assistant tools that use AI to schedule posts, suggest replies, and manage messages.
Data Analytics for Users: Offer users insights into their activity, engagement metrics, and content performance through AI-driven analytics dashboards.
D. User Feedback Mechanisms:
Early Adopter Feedback Loop: Gather user input via in-app surveys, feedback forms, and community discussions for continuous improvement.
Testing and Iteration: Implement beta testing phases to iterate on the app’s features and performance before full public release.
E. System Architecture & Infrastructure:
Scalable Backend: Build a scalable, cloud-based infrastructure to support real-time interactions and AI functionalities across millions of users.
API Development: Create robust APIs to allow seamless integration between the Web, iOS, and Android platforms.
Data Storage & Retrieval: Ensure secure and efficient storage and retrieval of large datasets generated by user content, interactions, and AI models.
3. Key Deliverables:
Web, iOS, and Android Apps:
Fully developed and responsive Web, iOS, and Android applications with core social media functionality.
Consistent user experience and interface across platforms.
Integrated account security, privacy features, and data synchronization.
User registration, profile management, content sharing, and notification systems.
AI Integration:
AI-powered personalized feeds, content recommendations, and intelligent search.
Advanced discussion ranking based on expertise and content quality.
AI-driven content moderation and fact-checking tools.
NLP and sentiment analysis features to enhance user engagement and content discovery.
Back-End Infrastructure:
Cloud-based, scalable back-end to handle real-time interactions and data processing.
Secure data storage and API development for seamless platform integration.
Analytics and reporting tools to track user activity and platform growth.
4. Timelines & Phases:
Phase I: Core development of Web, iOS, and Android apps, with base-level AI functionality for personalized feeds and content discovery.
Phase II: Enhanced AI integration, including knowledge sharing, fact-checking, and advanced search, along with predictive analytics tools.
Phase III: AI-assisted direct messaging and fully scalable, feature-complete application across all platforms.
This detailed scope ensures that Queryloom stands out as a dynamic, AI-enhanced social network, leveraging both advanced technologies and user-centric design to create a unique social experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered several key features that contributed to the measurable success and progress of Queryloom:

Cross-Platform Development:

Web, iOS, and Android Applications: Delivered responsive and fully functional apps on all three platforms, ensuring seamless synchronization of user data and content across devices.
Core Social Media Features:

User Profiles: Enabled users to create, customize, and manage profiles.
Content Sharing: Delivered features for posting text, images, videos, and links, along with a real-time content feed.
Community Features: Implemented the ability for users to join and create communities, fostering engagement and collaboration.
Interaction Tools: Provided options for liking, commenting, sharing, and following content and users.
Notifications System:

A real-time notifications system was delivered, ensuring users stayed informed about interactions on their posts and community activity.
AI-Driven Features:

Personalized Feed: Integrated AI to curate and personalize content feeds based on user engagement and preferences.
Content Ranking: Deployed AI to rank comments and discussions, allowing users to easily discover high-quality and relevant contributions.
Advanced Search and Discovery:

The AI-enhanced search tool provides intelligent recommendations and makes finding relevant content fast and accurate.
Robust Security and Privacy:

Implemented two-factor authentication, secure login processes, and advanced privacy settings to protect user data and maintain platform security.
Scalable Infrastructure:

Built a scalable backend capable of supporting real-time interactions, ensuring the platform remained responsive even under increasing user load.
Throughout the project, the Zluck team was instrumental in delivering these features on time and under budget, with extraordinary dedication to maintaining quality and responsiveness. Their commitment to agile development, rapid issue resolution, and proactive collaboration was critical to the success of the platform. They continually adapted to challenges and worked diligently to exceed expectations, ensuring that Queryloom launched with a strong foundation.

Although the app has just been released, the feedback from our internal testing group has been overwhelmingly positive. The app functions as advertised, and both the mobile and web applications are operating seamlessly.

We were consistently impressed by how quickly Zluck responded to our feedback. They provided a dedicated team, and we primarily coordinated through Upwork and Google Docs. Their project management was exceptional; they never overlooked any feedback and often contributed valuable insights.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management by the Zluck team was highly efficient and professional, marked by a clear commitment to delivering all milestones on time. They adhered strictly to the project timelines, ensuring that key features for the Queryloom platform—including web, iOS, and Android apps—were developed and delivered as per the agreed schedule. Regular updates were provided through well-structured communication channels, giving clear visibility into the project’s progress at every stage.

In terms of responsiveness, Zluck went above and beyond to address our needs. They were highly receptive to feedback, promptly implementing requested changes or adjustments without delays. Their team demonstrated a proactive approach to identifying potential challenges before they became issues, ensuring minimal disruption to the project timeline. They consistently adapted to shifting requirements, offering practical solutions that aligned with the overall project goals.

Their ability to anticipate needs, provide strategic advice, and deliver solutions quickly ensured that we were always on track to meet deadlines. Overall, their diligence, responsiveness, and flexibility were critical to the project’s success, and their approach to project management was exemplary.

What was your primary form of communication with Zluck Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive and unique about Zluck is their exceptional level of dedication and proactive approach. Not only did they consistently deliver high-quality work on time, but they also demonstrated an ability to anticipate challenges before they arose, which greatly minimized potential setbacks. Their responsiveness stood out—whether it was handling urgent requests, addressing last-minute changes, or offering innovative solutions to complex issues, Zluck’s team always went the extra mile to ensure the project’s success. Additionally, their ability to combine technical expertise with a strong sense of collaboration created a smooth and highly productive working relationship.

Zluck Solutions demonstrates remarkable flexibility and integrity. They never attempted to charge extra fees or inflate project costs. They genuinely act as partners and show a real commitment to the success of our project.

Are there any areas for improvement or something Zluck Solutions could have done differently?

There are no specific areas where Zluck could improve, as their performance has consistently exceeded expectations in every aspect. Their responsiveness, technical expertise, and commitment to delivering high-quality results have been outstanding. Given the exceptional experience we've had with them, we’re confident that Zluck will continue to be our valued partners for a long time in the future, and we will recommend them without hesitation to other tech companies.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Love Expands, a mobile app and website dedicated to wellness and inspiration.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zluck Solutions?

We were looking for a service provider that could build our vision.

SOLUTION

What was the scope of their involvement?

Zluck has helped us develop our mobile app and website using a lot of different technologies to achieve complete customization. They’ve used WordPress for the website, and they’ve developed the app for iOS and Android devices, creating an API so that the site can communicate with the app and vice versa.

Zluck is also capable of doing design work, and they’ve collaborated with us in that regard. However, I typically use a design firm for the design work. Then, we hand over the designs to Zluck to execute the development work. We’re constantly working with them on new iterations of the app, and they’re continuously building new features per our request.

Our app offers inspirational quotes, positive affirmations, and good news stories to users. One of its greatest features is the user's ability to customize how those quotes look so that they can download them as an image. With this feature, users can customize the quotes' color, background, and font so that they can design an image to their liking, share it with friends, and keep it to themselves for inspiration.

What is the team composition?

I’ve worked with around 6–7 people from Zluck over the years, including Malik (CEO), project managers, and developers.

How did you come to work with Zluck Solutions?

After working with several companies before and finding no success, I did my due diligence and looked at several service providers that could help me out. I found Zluck on Upwork. After looking at their portfolio, I talked to Malik, and my experience was very positive.

Zluck’s price was very reasonable as well, so I decided to give them a chance and work with them on a small project. After that project, my confidence in them grew, and I appreciated how communicative and transparent they were. Thus I kept giving them more work, and our partnership grew and blossomed into what it is today.

How much have you invested with them?

We’ve spent around $100,000.

What is the status of this engagement?

We’ve been working with Zluck for over three years now. We started working together in October 2019 on the WordPress website, and we pivoted our efforts towards developing the mobile app in June 2021. Still, if I had other projects, I wouldn’t hesitate to work with Zluck on those projects as well, assuming that they have the bandwidth and interest.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Currently, we’re waiting on one more release before starting our aggressive marketing efforts for this app, so we don’t have any metrics regarding the app’s performance. Still, we’re very excited about this launch because, after a lot of work, we’re very happy with where the platform is.

I’m also very proud to see that, even though we haven’t marketed the app, people have found it, downloaded it, and even rated it on the App Store and Google Play. Our average rating on both platforms is about five stars, which is not easy to achieve. These results speak about the app’s stability and performance, which our users appreciate.

How did Zluck Solutions perform from a project management standpoint?

Zluck is great at communicating, and they provide timely responses even though we’re several time zones apart. At first, I was reluctant to work with them due to the time difference. Nonetheless, it has never been an issue. Their team regularly checks in with us and keeps the lines of communication open. We communicate daily with them over Trello, email, and, occasionally, Skype.

In technology, no product is perfect, so bugs are expectable. However, Zluck is in charge of QA. Whenever bugs pop up, they’re very quick and responsive in fixing them. Additionally, if I want to add new features, they’re very receptive to my requests and regularly deliver on them.

Zluck’s team is also very receptive to my ideas, and their developers are very thoughtful. Sometimes, I suggest something, and they come back with suggestions and recommendations that let us know that they’ve been brainstorming on their end. I really appreciate their proactive approach.

Moreover, I love the fact that Zluck doesn’t nickel-and-dime. If something doesn’t work properly with our product, they fix it in their own time without billing us for that time. Overall, we appreciate their work and professionalism in ensuring that our product works as it should.

What did you find most impressive about them?

I’ve been working with Zluck for over three years, so I don’t see them as a service provider anymore; I now see them as a partner. They’re really vested in our happiness and success. Finding a company we can trust and build a relationship with has been wonderful for us.

There are a lot of different companies we can use, some of which are better than others. However, the thing that makes Zluck stand out from the others is the trust we have in them. They’re honest, competent, and communicative, and they can get the job done.

Are there any areas they could improve?

I’m very satisfied with Zluck’s services; still, they could improve their QA and testing. They’ve significantly improved in that area over the years, so it would be good if they kept improving.

Do you have any advice for potential customers?

I recommend working with Zluck without hesitation.

BACKGROUND

Please describe your company and your position there.

As the owner of Inhand Equine Therapy, my job is as a sports therapist to high level equine athletes. We service equestrian athletes in both perfomance enhancement and in injury recovery. I have been an equine therapist for 26 years, and my business has branched into teaching and mentorship as well.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zluck Solutions, and what were your goals?

We need to have an updated website. Zluck solutions was super to deal with, took a lot of time to listen and get the exact feel we were looking for. The end product was exactly what we asked for! We are thrilled with the innovative flow the site has, and the team at Zluck understood what our customers wanted with ease of navigation.

SOLUTION

How did you select this vendor and what were the deciding factors?

Was recommended to try Zluck by a colleague, because of the great result they had with this company.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This was an entire website redo. From layout to content enhancement

How many people from the vendor's team worked with you, and what were their positions?

This projected was managed by one team member on the Zluck team

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Clients loving the feel and flow of the site. Navigation is so much easier and intuitive.

Describe their project management style, including communication tools and timeliness.

This project was managed on a shared doc, and the level of communication from Zluck team was very prompt.

What did you find most impressive or unique about this company?

Speed and attention to detail that the team provided. End product exactly like our vision.

Are there any areas for improvement or something they could have done differently?

Not that we have seen so far.

BACKGROUND

Please describe your company and your position there.

I'm the director of a startup job marketplace platform for Photographers and Videographers in Australia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zluck Solutions, and what were your goals?

We launched our MVP in 2019 with another company which was developed on a technology stack which was becoming redundant and difficult to find developers to fix and even update the most basic of information.

After a long search, we engaged Zluck Solutions to redevelop our entire platform on a new technology stack, and new fresh UX/UI to make things a lot easier to manage, not only for administrator users, but also our end users.

SOLUTION

How did you select this vendor and what were the deciding factors?

A very slick website with similar design elements we were looking for with our own development was what caught my attention first up. Their linked portfolio of work also looked impressive from a design and implementation aspect.

Then, when making the enquiry - communication was prompt, clear and very helpful even before securing the contract. Maulik, the Zluck company director, was very hands on with my enquiry and answered everything clearly and promptly which gave me great confidence that the decision i was making was the right one.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Without too much development knowledge myself, I knew exactly what i wanted, had a full suite of UX/UI design slides and a full user flow diagram written up prior to engagement. The moment Zluck team saw the preparation I had put into our idea to improve our MVP into a new tech stack - they knew what to do and executed everything to perfection.

They converted my Adobe XD files into working code, and were happy to make design suggestions as they went through through that process (eg, suggesting changes to font sizes, how buttons were displayed to the user, making things better with mobile devices etc). They then proposed a high level milestone document which was followed and often delivered upon ahead of schedule.

Deployment once everything was finished and approved was seamless too. They had to write custom scripts to migrate data and payment information from our old database to the new - and everything worked from the moment we turned the system on LIVE to our users.

How many people from the vendor's team worked with you, and what were their positions?

My main communication was with Maulik (director) and Ashvin (project manager). Under Ashvin was a team of 8 (approx) working on the project including front end, back end, designers and QA who all worked together without any troubles and Ashvin communicated all our feedback and change requests to the team which were actioned promptly.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since launching on the new platform with new notification options and features for our users - usership has grown and there's a consistent flow of traffic. Feedback from our users has been extremely positive.

Describe their project management style, including communication tools and timeliness.

Our project manager was brilliant as they always communicated clearly and promptly, and was there to action any of our change requests almost instantly!

What did you find most impressive or unique about this company?

Communication and their ability to simply and professionally get things done to perfection. I am also very impressed that the development team took it upon themselves to add improvements to the user flow and make those decisions prior to showing me milestone updates. All those improvements decisions made independently of my brief were perfect and made sense.

Are there any areas for improvement or something they could have done differently?

I honestly cannot think of anything negative or anything they can improve upon. Our project was completed perfectly, ahead of schedule, and we could not be any more happier with the outcome.