Zetaton

Introduce your business and what you do there.

I’m the CEO of Tend Task, a company that develops mobile apps that we use in conjunction with tech-enabled relationship coaching.

What challenge were you trying to address with Zetaton?

We hired them to revamp our mobile app based on the user feedback we had received from a previous version. Our goal was to streamline the UI and enable users to invite other users into teams within the app.

What was the scope of their involvement?

Zetaton has rebuilt our app, doing backend work to enable new features. Our app is an organizational tool that couples can use to create equitable relationships and shared partnerships. The Zetaton team added a comprehensive database of tasks, fixed an issue we had, and streamlined the interface to make it more user-friendly. 

Within the app, users can create an account and have the option to build a team; part of the update Zetaton did was to enable team-building. Users can invite anyone they'd like to share the app with. Once they've added the person, they appear as a team member, and users can add them to customized lists to organize household tasks. 

For example, users can assign laundry chores like sorting, washing, and folding to three different team members. The task database Zetaton added includes an autocomplete feature. This way, if users search for a task, it shows up for them, so they don't have to come up with their own terminology for their customer lists.

Zetaton has used React Native and GitHub for the update. The team has worked with our previous developer, who acts as our project manager. She's provided Zetaton with extensive direction and support through Figma and given them clear screen designs. 

We're currently in the project's second phase, where the team is adding back features that had been successful in the previous version of the app. They've completed the features and uploaded them to testing sites such as TestFlight. Next, they'll take care of bug fixes. We're also negotiating maintenance after they complete phase two.

What is the team composition?

We've worked with two developers and a project lead. 

How did you come to work with Zetaton?

I found them through my previous developer, who connected with Zetaton when she needed greater support to have a more comprehensive team that could manage the project more quickly and efficiently. 

How much have you invested with them?

We've invested $6,000 so far. The overall scope of the project will be $10,000. 

What is the status of this engagement?

Our previous developer outsourced Zetaton for the first phase of the project. We started working directly with them in September 2022, and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

Phase one’s full front- and backend shift has been very successful and received a positive response from our user base. However, since phase two isn’t live yet, and the full functionality isn’t available, we can’t assess measurable outcomes yet. 

How did Zetaton perform from a project management standpoint?

They’re extraordinarily organized, and their process is very efficient. Moreover, their team is well-run and has executed ahead of schedule in this project. 

The team communicates very clearly with my project manager and me. I’m in contact with them primarily through my project manager, who holds regular meetings with Zetaton and keeps me informed. This approach is more efficient because she’s tech-savvy and can assess the progress much better than I can. Still, Zetaton has been very responsive whenever I have questions for them directly. 

What did you find most impressive about them?

I’m impressed by Zetaton’s transparency. I appreciate how they’ve broken each phase into sprints and given us updates on each sprint’s progress. As a result, we haven’t had any surprises, which sets them apart from other development teams I’ve worked with in the past. 

Are there any areas they could improve?

There’s nothing they need to improve at this stage; I’m satisfied. 

Do you have any advice for potential customers?

I’d advise having very clear and measurable milestones, which is true of any collaborative venture. With a development team like Zetaton, you should ensure that the developers have all the information and tools they need to avoid miscommunication.

Introduce your business and what you do there.

I’m the owner of a clothing company with several stores across the US.

What challenge were you trying to address with Zetaton?

Since we have several locations, we needed to do the inventory and ensure everything was well-reflected in each store so we wouldn’t have to do manual tracking.

What was the scope of their involvement?

Zetaton has developed our e-commerce website from scratch using Shopify. We already had our logo, but we worked on the site’s color scheme because the logo was just black and white. Initially, we told them what we wanted, and they focused on development.

We still contact them for any issues or questions. Additionally, we plan to start with marketing services once we finish with the inventory.

What is the team composition?

We’ve worked with three people, including a main point of contact. 

How did you come to work with Zetaton?

Someone recommended them. We had a consultation to explain what we needed to do, and they made us feel like it was an easy project.

What is the status of this engagement?

We started working with them in March 2022, and our relationship is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

At the moment, we’re focused on fixing all the inventory, but the functionality is great. The website works perfectly fine, and we haven’t had problems with it. Everything is connected; all the shipping is automatically calculated, so we don’t have to worry about that.

How did Zetaton perform from a project management standpoint?

They’re always in touch. Moreover, the team is always engaged, and they deliver on time. We’ve experienced delays with other web development companies, but Zetaton has done an excellent job with deadlines.

We mainly communicate through Zoom because we wanted to keep it as simple as possible.

What did you find most impressive about them?

Their time efficiency is outstanding, and they’re able to perform exactly what we want, which is pretty unique in that space. Moreover, they’re affordable; the prices aren’t over the top.

Are there any areas they could improve?

No, nothing comes to my mind; everything has been perfect.

Do you have any advice for potential customers?

Trust them; they’ll do the job.

Please describe your company and your position there.

On Air Warning is a Work From Home born startup that invents software and devices to make online conference calls more private, professional and secure. I started the company during the pandemic and I am currently the only employee.

For what projects/services did your company hire Zetaton, and what were your goals?

We hired Zetaton to develop our second generation of mute software with the goals of:

1. compatibility with all conference applications
2. lower the amount of resources required
3. provide a reliable product for customers to use.

How did you select this vendor and what were the deciding factors?

Zetaton came highly recommended and they have lived up to the referral I received.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work included developing a stand-alone, on-screen mute button for both Mac and Windows, then incorporating an existing indicator light and help with development of a wireless Bluetooth base for that same light.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a Team Lead and two Developers at Zetaton, they did a great job of working together developing on Mac and Windows at the same time.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have not rolled out the product yet, but everything they have delivered to us for testing has been spot-on.

Describe their project management style, including communication tools and timeliness.

Our primary contact interacts with us in Slack and E-Mail, he handles direct communication with the developers and they are all very well informed.

What did you find most impressive or unique about this company?

I was most impressed with their professionalism, organized approach, and ability to meet deadlines.

Are there any areas for improvement or something they could have done differently?

They have been great!

Please describe your company and your position there.

I am the CEO of a mobile app company and event venue company.

For what projects/services did your company hire Zetaton, and what were your goals?

I needed help testing and launching new features of the app I had been developing as it had been a while since our last update.

How did you select this vendor and what were the deciding factors?

I was referred to Zetaton by my previous app developer. I was looking for someone with experience, knowledge in the feild and had a decent price.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We retested the entire app looking for bugs and UI/UX issues with the current launch as well as new features which needed a little tweaking to make correct. We also had to merge content from different builds and developers into the app.

How many resources from the vendor's team worked with you, and what were their positions?

I worked directly with a project manager, Andy/Wyatt, as well as a developer. Jehad, and the owner Zaid.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We removed a lot of bugs and issues with the current build which has made the user experience better.

Describe their project management style, including communication tools and timeliness.

They were extremely easy to contact. Worked within my timeline. Always available to meet and discuss any issues or concerns I had. They always sent me the bug report so that I could assess any actual issues before working.

What did you find most impressive or unique about this company?

I loved their response time and the fact that they were dedicated to getting the app correct and that I wasn't solely talking with a random rep. Many meetings included Zaid, the owner, which showed me that they were dedicated to my project

They made sure that the correct people that needed to be on the meeting whether it was the developer or UI designer or whomever, was on the call so that they could ask the questions directly and not back and forth between different departments which could lead to miscommunication.

Are there any areas for improvement or something they could have done differently?

I think we had some issues using verbage. This is a pretty niche area and my verbiage asking what I wanted was off a lot so I think more questions asking what I meant may have been helpful to reduce any miscommunications.

Please describe your company and your position there.

I am the owner & operator of Istanbul DK, Istanbul Doner Kebab offers a wide variety of Middle Eastern cuisine with traditional dishes that have existed for thousands of years. We offer numerous menu options and provide you with combinations that will accommodate all of our customers. Istanbul Doner Kebab isn't a new addition to the area, but a local favorite. With our great service and even better food, Istanbul Doner Kebab is one of the best food trucks in town. Located conveniently on Westheimer Rd. with ample parking for our customers and a delicious selection of food.

For what projects/services did your company hire Zetaton?

As we didn't have a website or an app, and it being an integral part of our growth , Zetaton provided us with great service and an even better platform that made ordering effortless, helped our customers locate us, and provided an easy platform to spread the word about our new menu items & promotions.

How did you select this vendor and what were the deciding factors?

We looked for web & app designers online and had shortlisted a few vendors, Zetaton being the best priced & having a good portfolio was the best option for us. We are all extremely satisfied with the service provided, and will keep working with Zetaton in the future.

Describe the project in detail and walk through the stages of the project.

After a few zoom meetings, Zetaton had all the information and data they needed, and were off to build us a great platform. Working with Zaid was fun & enlightening.

How many resources from the vendor's team worked with you, and what were their positions?

In total we worked with 4 people, Zaid, our project manager, a graphic designer, a UI/UX designer and a web/app developer. I am sure Zetaton had more people on the team, as the speed of delivery and applying comments was impressive.

Can you share any outcomes from the project that demonstrate progress or success?

Great site traffic, have been getting good feedback from our customers, and has opened up for a lot of catering opportunities and growth potential.

How effective was the workflow between your team and theirs?

The team was great, they kept us updated with regular progress reports, they were very helpful and the entire experience was very enlightening and informative as they were always willing to explain and answer any questions we had.

What did you find most impressive or unique about this company?

They have an impressive team, end result, and cost compared to value.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind.

Please describe your company and your position there.

Sydetasker is an online service marketplace that connects Users in need of "at home" services to verified, skilled, and local Taskers while also providing a secure payment & review system. I am the Co-Founder & CEO of Sydetasker. I run the day to day operations/sales and decide the future features that the development team will construct.

For what projects/services did your company hire Zetaton, and what were your goals?

We hired Zetaton to create our custom software for the Sydetasker iOS, Android, & Web applications. Zetaton also created our custom company dashboard to monitor and control all activities on the Sydetasker platform. Our goals were to create a seamless process where customers can post any job they need completed and get it completed securely through our platform. We needed to make it a very easy-to-understand process because a lot of our customers are older than 40 years old where they are not as embedded in the use different technologies. Our main goal is to let the software to do as much of the work as possible to collect revenues and maintain a good user experience for both Posters (Paying Customers) and Taskers (Independent Contractors).

How did you select this vendor and what were the deciding factors?

I selected Zetaton because the founder, Dr. Zaid Altahat, has much experience in the computer science & development space. He is very trustworthy and transparent with his work. Also, Zetaton is reasonably priced, has great UI/UX design to make customers enjoy using the software, and once I met the team, I quickly realized they are very hard & dedicated workers.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sydetasker is a mobile & web software platform that connects people who needs different tasks completed to verified Taskers who have their own Tasker profiles to describe the work they can perform for customers. First, we created an outline for the product we wanted to create. We got the main functions that we needed and connected with Stripe - our payment platform to find out all that we needed to know before development started. The developers used Flutter, Algolia, and Firebase.

How many people from the vendor's team worked with you, and what were their positions?

I worked with at least 6 different people from Zetaton. I currently work with a scrum master. There are lead developers; one for web & one for mobile. There is a Quality Analyst as well. Then there were backend developers. I also worked with a Business Analyst as well who helped with cultural differences and presentation of the product.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have a working product within 1.5 years of starting development. It is a very complex product with a good amount of features. I am satisfied as we have had some very happy customers with little to no guidance use our app. 

Describe their project management style, including communication tools and timelines?

Dr. Altahat is the communicator between the client and the development team. Then there is a scrum master who is in charge that speaks directly with the client and Dr. Altahat about all front-end issues and the most important aspects of the development. It works well. We communicate via Slack and have our stories set up on Atlassian/Jira. For timelines, we are making sprints about every 2 weeks for web/mobile. 

What did you find most impressive or unique about this company?

I find most impressive about Zetaton; the dedication and tenacity the team puts into solving issues - big or small. They do not stop working until the problem is solved. They also have a great understanding of the User's logic when they use software applications like Sydetasker, which helps the development process a lot because I do not have that knowledge/experience. 

Are there any areas for improvement or something they could have done differently?

They could improve on their uniqueness of web design. Also hitting timelines can be improved upon, but we are getting better as we keep working together. 

Please describe your company and your position there.

We are a construction company for residential and commercial buildings. I’m the office manager for the company.

For what projects/services did your company hire Zetaton?

Website Design, Hosting, & Maintenance. We hired them to build and maintain the company’s website.

How did you select this vendor and what were the deciding factors?

Referred to us by a friend. We checked their portfolio on their website where they also have reviews from Clutch.

Describe the project in detail and walk through the stages of the project.

We met with the designer who helped us pick the color scheme, font, layout of the website. Then he worked with us on the content. The design was then handed over to the dev team who built and delivered the website to us. We mainly interacted with the designer and the project manager.

How many resources from the vendor's team worked with you, and what were their positions?

Two people, the designer and the project manager.

Can you share any outcomes from the project that demonstrate progress or success?

We were delighted with the services provided. Crisp design and UI/UX. The hosting is also fast on Google Cloud.

How effective was the workflow between your team and theirs?

Communication was excellent through email, Teams meetings, and presentations.

What did you find most impressive or unique about this company?

Web Design and Cost Effective.

Are there any areas for improvement or something they could have done differently?

Not really.

Please describe your company and your position there.

I am the COO of Ciye, developer of smart eyewear.

For what projects/services did your company hire Zetaton, and what were your goals?

We wanted to create a user friendly App to run on both iOS and Android.

How did you select this vendor and what were the deciding factors?

We interviewed a number of potential vendors. Communication style, technical background and experience were important in our decision.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Deliver of a React Native solution to support iOS and Android.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a full team including project management, design, development and QA.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The Zetaton team was very responsive to our needs. They worked hard to meet our objectives.

Describe their project management style, including communication tools and timeliness.

Daily stand ups and scrum format.

What did you find most impressive or unique about this company?

The Zetaton team did what it said it was going to do. We found them a pleasure to collaborate with.

Are there any areas for improvement or something they could have done differently?

Not at this time.

Please describe your company and your position there.

We are a family owned gas station / convenience store. I am the owner.

For what projects/services did your company hire Zetaton, and what were your goals?

Zetaton was hired to create a delivery app from scratch and link it to the already developed website / online ordering platform.

How did you select this vendor and what were the deciding factors?

I met Zaid through Parkside and really liked him. He is smart, hard working, and very easy to communicate with.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We met and I shared the vision with Zaid. After listening to what my goals were, he was able to create an affordable and very sharp looking app design that allowed for us to offer delivery through an app.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with Zaid and a few of his developers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I am very happy with how it all turned out.

Describe their project management style, including communication tools and timeliness.

Communication was clear and they kept me up to date on everything weekly.

What did you find most impressive or unique about this company?

As someone who isn't very "techy", it was refreshing to deal with a company that was able to listen to me and not overload me with tech lingo or speak above me. They really delivered exactly what I was looking for.

Are there any areas for improvement or something they could have done differently?

None

Please describe your company and your position there.

I am an owner of a small family operated urgent care in Kenosha Wisconsin.

For what projects/services did your company hire Zetaton?

Our website was outdated and we wanted to add functionality. (i.e online appointments)

How did you select this vendor and what were the deciding factors?

We new him from our local community

Describe the project in detail and walk through the stages of the project.

We had meeting on a weekly basis to review content. They came by our clinic to see how we operated and how our electronic medical record worked. Then they helped us design an appointment platform

How many resources from the vendor's team worked with you, and what were their positions?

We dealt primarily with the main developer Zaid Altehat

Can you share any outcomes from the project that demonstrate progress or success?

Our website looks better and we are able to make online appointments

How effective was the workflow between your team and theirs?

The project manager was very hands-on and receptive to their needs.

What did you find most impressive or unique about this company?

Their expertise and how quickly they get things done were impressive.

Are there any areas for improvement or something they could have done differently?

no