ZetaBox is a Tunisian software solutions company specializing in custom software development, IT outsourcing, and digital transformation services.
Founded in 2018 and headquartered in Sfax, Tunisia, the company aims to transform business ideas into powerful, scalable digital realities.
Key Services Offered:
Custom Software Development: Creating bespoke, scalable applications tailored to unique business challenges and goals.
Web and Mobile App Development: Building modern, scalable web applications and native/cross-platform mobile applications for exceptional user experiences.
IT Outsourcing: Providing access to skilled Tunisian tech talent (developers, designers, testers) through flexible business models for cost-effective development solutions.
Generative AI Solutions: Harnessing the power of AI with custom generative models and intelligent automation solutions.
Cloud Solutions: Offering scalable cloud infrastructure and services to support digital transformation. UX/UI Design: Focusing on user-centered design to create intuitive and engaging digital products.
Digital Strategy: Developing comprehensive digital roadmaps aligned with business objectives.
Company Focus: ZetaBox positions itself as an IT partner that helps companies resolve software development challenges, often providing teams of qualified professionals (project managers, designers, developers, testers, and integrators) to either lead a project from concept to delivery or reinforce existing client teams. The company emphasizes: Technical Expertise combined with Creative Innovation. Cost-effectiveness for international clients by leveraging competitive rates
Web Dev Staff Augmentation for Digital Solutions Company
IT Staff AugmentationWeb Development
$200,000 to $999,999
July 2020 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"What stood out about ZETA-BOX was their technical skill and practical approach to solving complex problems."
Nov 19, 2025
Former Executive, Spid Tech
Anonymous
Verified
eCommerce
Compiegne, France
51-200 Employees
Online Review
Verified
ZETA-BOX provides staff augmentation services for a digital solutions company. The team is responsible for building fully branded e-commerce websites with various integrations for third-party dealers.
ZETA-BOX has helped the client achieve real-time inventory synchronization with over 90% of connected dealers. The team's automated marketing features have also increased customer engagement and online orders. ZETA-BOX is organized, responsive, and timely in delivering quality outputs.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I'm a former executive of Spid Tech
Describe what your company does in a single sentence.
WYZ Group supports automotive aftermarket players in tire sales and management through digital solutions.
🔧 Solutions offered: WYZ Tyre Box: a tire distribution and redistribution portal for workshop teams. WYZ Tyre Check: a diagnostic and quoting tool to professionalize tire sales. WYZ Fleet: a web app dedicated to vehicle fleets to optimize costs and integrate a CSR approach. WYZ Smart Stock: optimization of logistics inventory and anticipation of stockouts. WYZ Central Billing: outsourcing and optimization of network billing.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ZETA-BOX to accomplish?
staff augumentation
Cost effect
Javascript expertise for SAAS plateformes
SOLUTION
How did you find ZETA-BOX?
Referral
Why did you select ZETA-BOX over others?
High ratings
Close to my geographic location
Great culture fit
Referred to me
How many teammates from ZETA-BOX were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
When we at Spid Tech decided to enhance our platform, we engaged ZetaBox under a staff-augmentation model, providing a dedicated team of up to five developers over the course of the project. Their team worked closely with ours to build a fully branded e-commerce website for each dealer, integrated with Dealer Management Systems (DMS) to ensure real-time inventory updates and accurate product availability. They developed secure payment and logistics integrations, automated email and SMS marketing, personalized product recommendations, and analytics dashboards to monitor sales, inventory, and customer engagement. By scaling our development capacity through ZetaBox, we were able to accelerate feature delivery, maintain high code quality, and implement advanced functionality without overextending our internal team. The collaboration allowed us to create a robust, scalable, and secure platform that empowers dealerships to optimize stock, boost online sales, and manage operations efficiently.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Since engaging ZetaBox in the staff-augmentation model, we have seen clear, measurable progress in the development and expansion of our platform. The collaboration has accelerated the rollout of fully branded e-commerce websites for our dealer network, with real-time inventory synchronization now covering over 90% of connected dealers. Automated marketing features, including email and SMS campaigns, have been implemented across all active sites, resulting in increased customer engagement and a measurable uptick in online orders. Analytics dashboards are fully operational, providing actionable insights into sales trends, inventory turnover, and product performance, enabling dealers to reduce dead stock by an estimated 15–20%. The team’s consistent delivery and high-quality code have allowed us to maintain platform stability while continuously adding new features, demonstrating that the project is on track and achieving tangible business outcomes
Describe their project management. Did they deliver items on time? How did they respond to your needs?
ZetaBox demonstrated a highly organized and transparent approach to project management throughout our collaboration. They followed a clear development workflow, with well-defined sprints, regular progress updates, and structured code reviews, which helped keep the project on track. Deliverables were consistently completed on time, and any unforeseen challenges were communicated promptly, along with proposed solutions. The team was highly responsive to our evolving requirements, quickly adapting to changes in scope, new feature requests, and feedback from our internal stakeholders. Their proactive communication and collaborative approach ensured that our needs were consistently understood and addressed, allowing the project to progress smoothly and efficiently.
What was your primary form of communication with ZETA-BOX?
Virtual Meeting
What did you find most impressive or unique about this company?
What stood out about ZETA-BOX was their technical skill and practical approach to solving complex problems. They integrated smoothly with our team, understanding our requirements and translating them into working features, including DMS integrations, automated marketing tools, and personalized recommendation engines. Their structured project management and clear communication allowed us to track progress and adjust priorities efficiently. The team’s ability to take ownership of challenging tasks while maintaining consistent delivery made them a reliable and effective development partner.
Are there any areas for improvement or something ZETA-BOX could have done differently?
ZetaBox performed well overall, though task timelines were occasionally optimistic, and more upfront documentation and frequent progress demos could have helped provide earlier feedback and streamline development.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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1 Reviews
Our Story
We are ZetaBox, a Sfax-based software team turning ideas into scalable custom solutions. Our engineers blend technical depth and creative thinking across a broad tech stack to build business-focused apps. Founded to push innovation, we emphasize client success, long-term partnerships and rapid delivery. We prioritize expertise, responsiveness and measurable business impact.
Meet the Team
Mohamed ElfakhfekhCEO
I’m Mohamed Elfakhfekh, Co-Founder and CEO of ZetaBox, an IT outsourcing and software company in Tunisia focused on web, mobile, and AI solutions. I work on building efficient products and stronger partnerships in tech.
What Sets Us Apart
Pioneers in Agentic AI Solutions
We are specialized in building the next generation of intelligent systems, focusing heavily on Generative AI and autonomous AI Agents. We use cutting-edge frameworks to create sophisticated conversational AI and automation tools that provide our clients with a significant technology leap.
High-Quality, Cost-Effective IT Outsourcing
Our strategic location in Sfax, Tunisia, allows us to offer access to skilled tech talent for both projects and team augmentation. We provide a compelling value proposition by delivering quality software solutions while offering development costs that can be up to 60% lower than local rates.
Full-Cycle, UX-Centric Development
We cover the entire product lifecycle. By embedding user-centric design into our full development process, we ensure that every application we build is not only robust and scalable but also intuitive and highly engaging for the end-user.
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