What evidence can you share that demonstrates the impact of the engagement?
We’ve seen double-digit growth in page views compared to the same month the previous year. They developed a refreshing design that accurately depicts Somerset County. Members have commented on how beautiful the site looks and how it stands out creatively. Since the site only launched a few months ago, the results have exceeded our expectations.
How did Zesty perform from a project management standpoint?
We communicated daily during development, and they were always there when we needed it. During the project, they never told us that we exceeded our hours, and instead helped us achieve our goals. They were conscientious of our tight budget and created cost-effective solutions.
It was an exciting process, and we’re like a big family now. They have a team of passionate people who were committed to delivering a quality output for us. Now that we are simply improving and maintaining the site, we don’t have to communicate as regularly.
What did you find most impressive about them?
I was impressed by their ability to relate to us, understand our needs, and work towards the bigger picture.
Are there any areas they could improve?
We had a few opportunities to really nail things down, especially when it comes to transferring content, doing all the appropriate work to limit errors moving from one platform to another. That being said, they provided much more support than our last providers.
Do you have any advice for potential customers?
For projects similar to ours, be careful and avoid risks when transferring pages—you want everything to be done as accurately as possible.