A full-service digital agency with a difference

Bronze
VERIFIED

We're Zesty. 

A full-service digital agency with offices in Dublin, Belfast and London.

We believe success happens when good people with diverse insights work towards a common goal. That’s why collaboration is at the core of everything we do. Our agency combines strategic, creative and technical skillsets, empowering us to deliver exceptional outcomes for ambitious clients.  

Our specialisms include: Digital Strategy, User Experience, Data Insights, Design, Project Delivery and Development.

From food and retail to tourism and sport, to public sector and international NGOs, we’re incredibly proud of our varied client portfolio and wide-ranging expertise in delivering complex projects of all sizes.

 
$1,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
1996
Show all +
Belfast, United Kingdom
headquarters
  • 2 Clarendon Rd
    Belfast, ANT BT1 3FD
    United Kingdom
other locations
  • 1 London Bridge Street
    London SE1 9GF
    United Kingdom
  • 2ND FLOOR, MACKEN HOUSE 39-40 MAYOR STREET UPPER DUBLIN 1,
    Dublin D01 C9W8
    Ireland

Portfolio

Key clients: 
  • Ulster Orchestra
  • GAA

  • talkSPORT 

  • Visit Blackpool

  • EY Financial Services

  • Phoenix Natural Gas

  • Bank of Ireland

  • Certification Europe

Reviews

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Web Design & Dev for Tourism Board

“I was impressed by their ability to relate to us, understand our needs, and work towards the bigger picture.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2018 - June 2019
Project summary: 

Zesty used Kentico to develop a new website and implement an exciting new design for a tourism board. They also transferred data from the old platform to the new site while minimizing error messages.

The Reviewer
 
1-10 Employees
 
Somerset, United Kingdom
CEO, Visit Somerset
 
Verified
The Review
Feedback summary: 

The site has seen a significant increase in traffic and board members are pleased with the outcome of the site. Zesty was an enthusiastic partner that was dedicated to creating a high-quality product for a reasonable price. Their team communicated daily and continue to provide maintenance.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the chief executive of Visit Somerset. We’re the official destination management organization (DMO) for Somerset County and we represent the visitor economy, which is worth 1.3 billion pounds and 34,000 full-time equivalent jobs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zesty?

We were looking for a new digital vision that would creatively represent the county and reflect it’s beauty, diversity, and the excitement we offer to both international and domestic markets.

SOLUTION

What was the scope of their involvement?

Zesty started by conducting market research to fully understand what consumers wanted and our members’ expectations. Using that information, they created a design that would show how the site would look. Then they developed the site on Kentico and populated the new site from the old site, transferring thousands of pages and dealing with 404 errors.

What is the team composition?

We’re currently working with 4–5 people who are ensuring that the site is running properly.

How did you come to work with Zesty?

Zesty worked with other DMOs in the UK and we found them through a public sector procurement partner. We hired them because they were passionate and enthusiastic about their brand. They were the only service provider we talked to who proposed a creative and exciting solution that wasn’t off the shelf.

How much have you invested with them?

We’ve spent between £25,000–£30,000 (approx. $32,000­–$38,000).

What is the status of this engagement?

We started the project around June 2018 and launched a year later in June 2019. However, they’re still providing ongoing maintenance.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve seen double-digit growth in page views compared to the same month the previous year. They developed a refreshing design that accurately depicts Somerset County. Members have commented on how beautiful the site looks and how it stands out creatively. Since the site only launched a few months ago, the results have exceeded our expectations.

How did Zesty perform from a project management standpoint?

We communicated daily during development, and they were always there when we needed it. During the project, they never told us that we exceeded our hours, and instead helped us achieve our goals. They were conscientious of our tight budget and created cost-effective solutions.
It was an exciting process, and we’re like a big family now. They have a team of passionate people who were committed to delivering a quality output for us. Now that we are simply improving and maintaining the site, we don’t have to communicate as regularly.

What did you find most impressive about them?

I was impressed by their ability to relate to us, understand our needs, and work towards the bigger picture.

Are there any areas they could improve?

We had a few opportunities to really nail things down, especially when it comes to transferring content, doing all the appropriate work to limit errors moving from one platform to another. That being said, they provided much more support than our last providers.

Do you have any advice for potential customers?

For projects similar to ours, be careful and avoid risks when transferring pages—you want everything to be done as accurately as possible.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    There were a few communication issues, but overall, deadlines were met.
  • 5.0 Cost
    Value / within estimates
    The value for money has been exceptional.
  • 5.0 Quality
    Service & deliverables
    The overall service has been good—I can’t thank them enough for their support.
  • 5.0 NPS
    Willing to refer
    I would highly recommend them.
Verification

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Verification Level
Bronze
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
United Kingdom
ID
07330743
Date of Formation
Jul 29, 2010
Client Reviews
VERIFIED CLIENT REVIEWS
1
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
November 6, 2019