Can you share any outcomes from the project that demonstrate progress or success?
Yes, the app is straightforward to use, there is a very low level of training needs to get people up to speed on the application the app itself is deployed into multiple markets around the world, and we are the second design generation of the app. I look back from when we started it is far more complicated and sophisticated, and we are already thinking up and planning ideas for the third generation.
How effective was the workflow between your team and theirs?
Pretty good, I would say that we’re a small company so it’d be one on one, going backwards and forwards smoothly. There is no need for a robust multi driven workflow. So I was able to handle it myself. The only difficulty is scaling the cost of things. It’s hard to understand what the cost implication will be but Zenitech offer plans and briefs.
What did you find most impressive about this company?
I would say the accessibility, and I would also say that they have the knowledge, Zenitech is always there when I need to find the right answers, and I can always trust them and the solutions that they find. They are incredibly reassuring and will always go above and beyond.
Are there any areas for improvement?
Sometimes I don’t know how much I’m spending until I get a summary in the bill, maybe its the nature of how we work, perhaps if we were able to change it up. I’d appreciate knowing if the 5 things I am asking for is £1,000 or £10,000, so a little more communication and visibility for the commercial implications for the work we’re doing.
However, I understand you can’t always be accurate. It’s like working in a garage, you have to pay for what is needed. Still, You can’t always know how much something is going to cost, I think if we were able to work in checkpoints to find out the total cost would be great.