Trusted Web & Mobile Development Partner

Zealous System specialize in providing full-scale business solutions in web, desktop, and mobile app development to unlock the potential of our client’s ideas, and design what they envision. We value time and commitments, which is why we work according to agile methodologies, effectively using time and resources.

 

Our philosophy – Passionate to Code your Success – reflects our values, leading us to produce delightful experiences for our clients. Being D&B Certified and a Microsoft Certified Gold Partner, we bring our years of insights and domain expertise with credibility that not only adds value to an idea, but also helps us build a climate of respect and trust with clients.

Technical Expertise Includes:

  • Mobility Solution (Blockchain, React Native, Swift Development, iOS & Android)
  • Chatbot Development & AR/VR App Development & IoT Development
  • Microsoft .NET Technologies (ASP.Net, MVC .Net, Azure, WCF – WPF Development)
  • Java, J2EE, Struts, Spring, Hibernate, JSF, JBoss
  • Flex / Flash / Action Script/ SilverLight
  • Open Source and LAMP (PHP, Laravel, Magento, Drupal, Joomla, WordPress, osCommerce)
  • Ruby on Rails, Python, Perl

What We've Done for Our Clients:

  • Enterprise Content Management Solutions
  • Logistics and Supply Chain Management Solutions
  • Customer Relationship Management Systems
  • Project Management and Workflow Management Solutions
  • Real Estate Portals and Back Office Solutions
  • E-Billing, E-Commerce and Retail Solutions (POS, Back Office etc.)
  • Small and Medium Scale ERP Solutions
  • System Integration and Business Process Automation Solutions

Visit our site to get a FREE QUOTE!.

 
$5,000+
 
< $25 / hr
 
50 - 249
 Founded
2008
Show all +
Ahmedabad, India
headquarters
  • Zealous System
    A-805, Mondeal Heights Near Novotel Hotel, S.G.Highway
    Ahmedabad 380015
    India
    +91 9925016519
other locations
  • Zealous System
    2417 Charoe St
    Lewis Center, OH 43035
    United States
    +1(614) 348-7475
  • Zealous System
    37 Cloverdale Road Tarneit
    Melbourne 3029
    Australia
  • Zealous System
    12 Somerset Office Park 5 Libertas Road
    Bryanston 2191
    South Africa
    +27 11-030-8111
  • Zealous System
    Heinrich-Mann-Str. 11
    Stralsund D-18435
    Germany
    +49 3831-3401-315
  • Zealous System
    Live App Services, 136 Jan Jonker Road
    Windhoek
    Namibia
    +264 61 255 244

Portfolio

Key clients: 

We should provide the references on request.

Reviews

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Multiple UI/UX, Dev & Design for Software Development Company

“They’d rather work on the relationship instead of just making money.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
$50,000 to $199,999
 
2012 - Ongoing
Project summary: 

Zealous augments internal development of multiple PHP-based software projects for third party clients. They’re currently working on a custom and comprehensive e-commerce platform.

The Reviewer
 
1-10 Employees
 
Johannesburg, South Africa
Deon de Klerk
Owner, eSwipe
 
Verified
The Review
Feedback summary: 

Zealous is informative about project goals and upcoming tasks, as well as accommodating to feature requests in order to meet expectations. Their communication skills distinguish them from past vendors. The end clients are contended thus far.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of eSwipe. We’re a software development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zealous System?

I work for myself and found it easier and cheaper to outsource a lot of my projects in order to have a bigger team. This allows me to take on a lot more projects without having to employ full-time staff.

SOLUTION

What was the scope of their involvement?

The biggest project was for a cricket management league company. We built a whole e-commerce platform for the players to buy kits from. It’s a custom PHP website where you can customize shirts, add in your own logos, view the front and back, add player names and numbers, etc. There’s a whole backend connected for the admin staff to manage and send orders to suppliers directly through the system via email. It’s a comprehensive system and an ongoing project.

We’ve mainly worked with PHP for the various projects, the biggest one being Laravel. We’ve used .NET, Magento, and WordPress customizations as well.

What is the team composition?

I work with the business analyst who is my point of contact and also in charge of the project. There’s also a team lead who works under him and is in charge of their developers. I sometimes work with the developers as well. I have access to all of their different team members.

How did you come to work with Zealous System?

I was working with a couple of people from Bangladesh already and looking to work with a company that had more developers available. I found Zealous through an Internet search. I saw their website, got a quote from them, and then they did a test project. I was very happy with that, so I continued the relationship.

How much have you invested with them?

We’ve spent between $50,000–$70,000.

What is the status of this engagement?

We started working together in 2012 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our clients are pleased with the work.

How did Zealous System perform from a project management standpoint?

They’re very good and I’m very happy. They all keep me informed about specific goals and points we need to make. We always use Skype to touch base and talk about what’s happening next. We use Trello for complicated projects.

What did you find most impressive about them?

Other people I’ve worked with have been difficult to communicate with. It always ended up as a massive issue whenever there was a misunderstanding. I find it very easy to communicate with Zealous. They’re always very gracious and helpful whenever there’s a misunderstanding about a feature request or expectation. They’d rather work on the relationship instead of just making money.

Are there any areas they could improve?

No, I’m very happy.

Do you have any advice for potential customers?

It’s about finding the right business manager who you can communicate easily and develop a mutual understanding with. Grow the relationship together and don’t just focus on profit.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Web Dev, UI/UX, & Quality Assurance for Education Technology Firm

"We feel that we’ve hit the jackpot with Zealous. They get the work done, and they get it done well."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Mar. 2014 - Ongoing
Project summary: 

Utilizing Adobe Flex, JavaScript, and HTML5, Zealous System assisted with the development of a university testing assessment platform. They also built a web-based testing tool from scratch. 

The Reviewer
 
51-200 Employees
 
Sandton, South Africa
Xenothan Hojem
Chief Technology Officer, Synrgise (Pty) Ltd
 
Verified
The Review
Feedback summary: 

Zealous System's dedicated support and technical skill were key to both platforms' success. Their stable company culture retains great talent, and their unique skill set broadened the range of possibilities. They set reliable deadlines, addresse issues proactively, and understand the internal team. 

BACKGROUND

Introduce your business and what you do there.

Synrgise is an education technology organization that develops applications that assist organizations and universities with management and deployment. I had worked with Zealous for our previous company, a full-stack web development agency called Jetweb. We focused on website development, e-commerce engines, and ERP/business management systems. At the beginning of 2017, we started Synrgise and continued to work with Zealous System.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zealous System?

We initially needed a lot of low-level development. Capacity issues meant that our development team had overflow work. We had developed a university assessment system for a client. It had been written in Adobe Flex at a time when Flash was going to be the next big thing. 

Then the iPad came along and completely changed the scene by not supporting Flash. That technology started to regress in terms of market penetration, but our enterprise application was difficult to redevelop in another language and many Flash elements couldn’t be built elsewhere at that time.

SOLUTION

What was the scope of their involvement?

Zealous helped us build small pieces of code for our existing applications. They assembled a team of Flex developers to assist us, and have since made the project their own. They gained a deep understanding of our business processes and the content behind the system. We engage with our university clients and relay requested changes and improvements to Zealous without going through a deep business analysis.

Around four months ago, we made the decision to convert everything to HTML5 and JavaScript. The upfront investment was a bitter pill to swallow, so we looked for an organization that could give us the motivation to do it. We signed up for a project with one of the largest educational organizations in South Africa, which owns hundreds of schools and universities. That client told us that they wouldn’t support Flash, which motivated us to make the conversion. We put Zealous under the wire, giving them four months to deliver a project that should have taken a year. We’ve spent several years working with their team on this one big project.

Our second project also revolved around assessments, but it was a high-level, web-based, data-driven app that allowed students to take online tests and submit evidence. It also allowed testers to log in and mark that evidence, and helped training companies manage the process. We began that project through initial scoping with Zealous.

Up until that point, we had asked their developers to jump into existing software applications and learn as a part of our team. For this project, we put together a scope and process map for them. They took it from there, identifying the right tech stack and developing the platform.

What is the team composition?

Zealous is an extension of our team, and they easily account for 30% of our resource workforce. If we need to scale, they can provide even more than that. This relates to our ability to operate at the moment. 

Depending on the environment, we engage with two or three select individuals from their team. Now we’re working with a project manager who engages directly with our development and non-development teams. He’s open to speaking directly with the product owners, who don’t understand the technical aspect but but can tell him what they want.

I also have a direct line to their managing director. When there a task is under pressure, and our project manager is unsure about their ability to deliver in time, I highlight the importance of the work to the director. Having the ability to speak to the company owner has always been helpful.

How did you come to work with Zealous System?

We did a bit of research in terms of resources per hour. We ran another project several years ago within a specific open-source platform called Vtiger. Because it had been built in India, we specifically targeted agencies there, and were lucky enough to find some of the platform’s original developers. We brought them to South Africa, where they ended up working for our organization full-time. There is some great talent in India, but we also found some bad apples when initially engaging with software companies and trying to find those resources.

From Zealous’ perspective, it was a two-sided win. They were one of several companies that approached us after we placed an advertisement on a resource platform similar to PeoplePerHour. Because we had learned a lot while dealing with offshore companies, they immediately understood what we wanted. We gave Zealous a small piece of work, and continued to cultivate the relationship. They delivered time and time again.

We chose them were because they’d done work in the educational space before and understood how colleges and universities worked. Before this, we struggled to engage with other development companies in other countries. We feel that we’ve hit the jackpot with Zealous. They get the work done, and they get it done well.

What is the status of this engagement?

We started working with Zealous System in March 2014. We’ve invested a lot of money into development of the application, and it’s now going into its second tier. When we moved out of Jetweb and started Synrgise, we took the application with us and continued the relationship with Zealous. We have delivered two pilots and began a beta test at the end of November 2017. We met the target successfully, made some minor changes, and we went live on January 1, 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The launch was a major achievement for us. Our client saw us as miracle workers. I know that Zealous put in extra hours and resources to make sure that this happened. Our second testing platform has also become very successful in the South African marketplace.

If we land a big project and are required to scale up or change one of our applications, we can rely on their team to understand the work and speak our language. I can go to Zealous’ team with requirements, ask them to organize resources, and get the work going. They’re happy to oblige.

They’ve been instrumental to the maintenance and support of our system, which has processed over one million exams. Support from their side helped us achieve this staggering number. We have attended conferences to speak about how we automated university exam systems.

How did Zealous System perform from a project management standpoint?

Setups with suppliers are always challenging, and when an individual on their end leaves the relationship has to be reformulated. We’ve been working with Zealous for a few years, and there is only one individual with whom we are no longer engaged. Everyone else we’ve worked with has stayed with the company. They have a great culture.

We predominantly manage communication through Skype. We’ve always relied on an Agile methodology, and share small user stories with their team, for development requirements.

For the project Zealous has taken from conception to implementation, they manage projects on their after we give them the brief. We held them accountable for the milestone dates they set at the beginning of the project, and they’ve stuck to those dates. We can rely on their timeframes confidently.

Certain projects weren’t developed as we wanted them to be, but we have always addressed this by finding the right resources or changing what we needed. They’re committed to sorting issues out, which has helped us build a strong relationship.

What did you find most impressive about them?

They have atypical skills like Adobe Flex, which is hard to come by. Even though Zealous is based abroad, we meet regularly in South Africa. They’ve spent time with our team here, engaging face-to-face. This set them apart from many other companies, which did everything over Skype or the phone.

Are there any areas they could improve?

Bringing on a part-time developer was a challenge because he was driven by the project mindset and was doubling up as the team leader of another project. He understood development, but still had a team below him. This didn’t work for us. If they want to offer full-time developers as resources, they need to manage them better. We’ve raised this issue with them. They agreed to not use this approach going forward, but rather to run the work on a project basis. This suits our business needs best.

Do you have any advice for future clients of theirs?

Skill is the most important factor for any offshore or outsourced development agency, followed by budget. Another important factor that many people overlook is working culture. Understanding between teams is key for any organization. We can easily identify this skill during a small project, we can easily identify this skill, but organizations need to observe working cultures to determine whether one team can work well with another.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS & Android Development for SaaS Company

"Their company policy is assisting customers as much as they can. They really go the extra mile."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2017 - Ongoing
Project summary: 

Zealous built iOS and Android communication apps, incorporating necessary safety features, as well as fast servers. Development included supporting the in-house team.

The Reviewer
 
1-10 Employees
 
South Africa
Louis Botha
Director, Instant School
 
Verified
The Review
Feedback summary: 

User feedback is positive, with good download numbers. Zealous's quality service comes courtesy of their highly responsive project management and perfect adherence to deadlines. Successfully fulfilling all requirements with patience and attentiveness sets them apart from other developers.

BACKGROUND

Introduce your business and what you do there.

I’m the director of the Instant School app. We’re a software-as-a-service-based model company providing communication services to schools.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zealous?

Being from South Africa, the newest technologies were not being implemented. I needed someone to build software for me.

SOLUTION

What was the scope of their involvement?

They developed the iOS and Android app from scratch. I needed a company who could hold my hand through the whole process, and they assisted me wonderfully.

This was a necessary platform for parents and schools, so the app had to be user-friendly. Safety was also a main concern. They developed the app so each parent only had access to their own children. We additionally needed two-way communication between the parents and the school that was always fast and available. Zealous assisted me with the servers required to speed it up.

What is the team composition?

I worked mostly with Maulik [Business Development Executive, Zealous System], my account manager, and a project manager. They delegated different duties to other departments.

How did you come to work with Zealous?

I did research and contacted many companies. Zealous impressed me the most. I gave them the business to develop the software for me.

How much have you invested with them?

$30,000.

What is the status of this engagement?

We started working together in January 2017 and the work is ongoing, as I've started a new project with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They addressed the safety concern to full satisfaction. The app was rolled out about four months ago. We did a bit of research and development and marketing, and about 14 schools have taken on the software. Their response is very positive, and the downloads are good from the app stores. We have no complaints.

How did Zealous perform from a project management standpoint?

They're wonderful. I never have to wait for any answers. If I'm not asking the right questions, they put me back on track. For communication, we use Skype 99% of the time. Other times, we email. They set timeframe points and always deliver on time.

What did you find most impressive about them?

I appreciate their care, assistance, and patience. I rely on their knowledge and capability to understand my lingo and language. They're persistent and helpful.

Are there any areas they could improve?

No, I’m very happy with them. They deliver timely and the product is as expected. They treat me very well.

Do you have any advice for potential customers?

Working with Zealous is a pleasure. The time they spent to do research to get with me was above and beyond. Communicate effectively. Their company policy is assisting customers as much as they can. They really go the extra mile.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS, Android, & Web Dev for Environmental Consultancy

“Communication is at the forefront of everything they do.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
March 2016 - Ongoing
Project summary: 

Zealous developed a cloud-based system that captures data via a MySQL web portal and allows users to access, upload, and extract auto-generated reports.

The Reviewer
 
1-10 Employees
 
Australia
James Breslin
Director, JMB Environmental Consulting Pty Ltd
 
Verified
The Review
Feedback summary: 

Having streamlined report generation, the solution has optimized one third party’s processes and garnered around $85,000 worth of business thus far. Zealous yielded collaborative project management, transparent progress reports, and consistent communication throughout.

BACKGROUND

Introduce your business and what you do there.

I’m the director of JMB Environmental Consulting, a multidisciplinary environmental consultancy that focuses on indoor air and water quality. This includes asbestos and other hazardous materials management as well as occupational hygiene.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zealous System?

We wanted to move away from typical paper-based systems because it takes a lot longer in-office and on-site, and there’s also is a big factor of human error. The industry doesn’t currently utilize this method on a large scale, and we wanted to be ahead of our competition.

SOLUTION

What was the scope of their involvement?

They created a cloud-based reporting system whereby we can capture data on site to Android or iOS apps and then transfer it onto a server. Data is captured on a MySQL-based web portal that also generates reports for us, which eliminates the need for us to perform data entry along with a lot of other administrative tasks.

It also gives us the opportunity to give our clients a password to our portal so they can see all of their files in one secure place. They are able to download, upload, or extract data in different formats (e.g., PDF or Excel) in a much more user-friendly way.

What is the team composition?

We’ve worked with two people from their team who are both client representatives for us. One person is more involved with accounting, while the other works more on the technical side. We have had a couple of developers and software programmers as well.

They try to keep a small team for our engagement, which has been amazing for communication. They are always aware of what is happening and I never have to explain things twice to someone else.

We started off doing a lot of mail-merge tasks from Excel spreadsheets, but now that we have all the information, we are trying to migrate it into a variety of different apps. They are going to assign a new app programmer to us very soon, which will be excellent.

How did you come to work with Zealous System?

I put the project on Upwork and received around 100 responses, which we then narrowed down to about five. I had them do a paid trial which involved a rudimentary app build. They did an excellent job, and their communication was the best. They outperformed everyone else and did it all without asking how much they would get paid.

How much have you invested in them?

We’ve spent between 25,000–30,000 AUD ($20,179–$24,215 USD).

What is the status of this engagement?

We began working with them in March 2016, and the engagement is ongoing

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

One of the projects they initially started was for a huge New South Wales government project that involved writing hundreds of very similar reports. We built a mail merge web portal software that integrates into the government system and allows them to download reports. We don’t have any report writing because this is all done on site.

We’ve done most of the work out of the 24 contractors on that panel. There were about 90,000 buildings to do, and we handle 15,000 of them because we’re able to deliver things much faster. The government doesn’t have to mess around with getting reports from emails because they can just log onto our system and download them.

Additionally, we’ve also been able to sell on that particular program to another large consultancy on the same panel. The program has helped us generate around $85,000 worth of business so far.

How did Zealous System perform from a project management standpoint?

We found that Google Sheets works really well for us because it’s a collaborative platform. I have very rudimentary Google Sheets documents with different tabs that I can access at any time to see their progress on the app, requirements, what we’re building next, and changes. We’re trying to move away from email and the back-and-forth process. We also have Skype calls once a week, and I go see them every now and again to work in their office. I now consider them to be good friends. We’ve worked together for a couple of years.  

We have big plans now, and I had wondered whether it was time to bring it closer to home and get someone involved in Australia. I searched around a bit but didn’t get a good feeling from anybody. None of the competitors were as cost effective, either. I’ve never had any issues with Zealous, so I decided to maintain the relationship and push forward with them instead.

What did you find most impressive about them?

Our communication is excellent and has never caused us any problems. When there is a new addition to a Google Sheet, one of their team members always schedules a Skype call to go through the issues and challenges. These calls are rarely to ask me questions, but more for their own understanding.

Communication is at the forefront of everything they do. For a company like us, they feel so far away but close at the same time because of their understanding. I’ve never been frustrated with any of the processes. Had communication been absent or if things weren’t getting done on time, I wouldn’t be working with them.

Are there any areas they could improve?

We have no suggestions so far. There are a couple of things we need to push forward on, and I’m going to ask if they can put more resources on what we do in order to achieve that. The changes and builds have not been happening very quickly, but I can’t blame them because I haven’t been giving them deadlines or setting expectations. They do seem adequately resourced when I’ve been to their office. They are all lovely people. They need to realize and maintain how good they are at communicating with people.

Do you have any advice for potential customers?

Maintain an equal level of communication. Talk with them on Skype if they request it and let them share their screen if they want to. They want to clarify their ideas and what the tasks are before getting the designers involved, which is understandable.

Have a collaborative project management tool as well, even if it’s something rudimentary like Google Sheets. Move away from email as a communication tool for projects like this. We started with email and the trails were lost very quickly. I was unable to keep track of things this way.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They are excellent value for money compared to quotes I’ve received in Australia for similar work.
  • 5.0 Quality
    Service & deliverables
    The communication is excellent.
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them a few times.

Real-Time Location Tracking App for Motorcycle Rider App

“They’re patient and strive to perform for their clients.”

Quality: 
4.0
Schedule: 
3.0
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
Nov. 2015 - Jan. 2018
Project summary: 

Zealous designed an iOS and Android app that uses geolocation features to create maps and track motorcycle riders’ locations, both of which are shareable via social media.

The Reviewer
 
1-10 Employees
 
Australia
Founder, Motorcycle Rider App Company
 
Verified
The Review
Feedback summary: 

The app’s latest build has improved and offers several helpful features for riders. Zealous’ team provided constant availability and dedicated themselves to delivering an accurate product, but their ability to meet deadlines warrants improvement.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of an application that motorcycle riders can use as they travel. It’s like Facebook for motorcycles.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zealous?

We needed help to build our custom app.

SOLUTION

What was the scope of their involvement?

They helped design an Android and iOS app which works with geolocation activity. It picks up each individual user and places them on a map. They helped us develop a way of recording riders heading down the highway along with specific details, like speed and duration.

We’ve added some sharing links that map to other people through social media, including Facebook, Skype, and email. Users can basically go on a ride from one point to another, save it on their app, and then share it via other platforms. They then take those users that don’t have the app back to the Play Store where they can download it. That map will then appear on their map for the first time.

We’ve got a newsfeed and assist setting where users can upload their profile data and motorcycle type within the app. We can also channel that back into businesses which look after that specific brand.

What is the team composition?

I interacted with one main developer who would intermittently bring in another developer.

How did you come to work with Zealous?

I’d gone through one of the freelance platforms to find some developers to assist in building this app. I worked with one individual who didn’t offer continuity in what he was delivering, so I went back to the job board. Zealous approached me and was able to go forward with the idea.

How much have you invested with them?

We spent $20,000–$30,000.

What is the status of this engagement?

We worked together from November 2015 to January 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Everything is fully launched on Android, but the iOS isn’t finished at the moment. We wanted to focus on one platform.

I use downloads and the Google Developers Console to provide insight into who is using the app. There are a few reports that I can run, but they’re not 100% accurate. I pretty much rely on the dev console to see how many downloads and uninstalls I get. The app’s latest build has been polished really well, and offers several helpful features for riders. I’ve spent a lot of time with Zealous on that. Hopefully, after we market this latest build, we’ll see some improvements in downloads.

How did Zealous perform from a project management standpoint?

Their deadline scheduling is not as accurate as one would prefer. If we set a deadline, there’s a chance that they may not make that. Working with Zealous requires a good bit of patience, but their price also needs to be taken into account.

We communicated through Skype almost constantly. Whenever I would get the latest update or build, I would contact them, and they responded almost immediately. They are really good with communication.

What did you find most impressive about them?

They’re patient and strive to perform for their clients. They’re customer focused and show that they want to do the work correctly.  

Are there any areas they could improve?

They need to be able to meet deadlines.

Do you have any advice for potential customers?

Their requirements need to be very detailed. If clients don’t do that, they’ll find that Zealous comes up with a different interpretation. Be specific.

4.0
Overall Score It was generally positive.
  • 3.0 Scheduling
    ON TIME / DEADLINES
    They don’t stick to deadlines. They really need to be focused that, especially with releasing new products to the market.
  • 5.0 Cost
    Value / within estimates
    They’re very reasonable.
  • 4.0 Quality
    Service & deliverables
    They are dedicated and will keep doing it until they get it right.
  • 4.0 NPS
    Willing to refer

Event Mobile App for Global Golf Consultancy

"It was delightful to work with them."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2016 - Dec. 2017
Project summary: 

Zealous System built an iOS/Android event app for an international golf tournament final. In addition to itineraries, the solution included videos and a social wall for event-related tweets.

The Reviewer
 
1-10 Employees
 
Germany
Project Manager, TeamFabric GmBH
 
Verified
The Review
Feedback summary: 

Nearly every attendee downloaded the app, and several sought out Zealous System for assistance with their own events. They’re highly organized and offered significantly cheaper rates than their European-based competitors. Effective communication made them a reliable outsourcing partner.

BACKGROUND

Introduce your business and what you do there.

We’re TeamFabric, an event agency based in Garmisch, Germany. Our main client is Audi, and we help them organize their golf tournament series in 50 countries, as well as the Audi Quattro Cup World Final.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zealous System?

We wanted to create an event app for the World Final.

SOLUTION

What was the scope of their involvement?

The app included flyover videos of the golf course, a social wall that aggregated all Twitter posts with #AudiQuattroCup, and a Birdie book with graphics of the various sponsors. It also featured itineraries, rules and regulations, and event contact information. Because attendees came from all over the world, we were cognizant of the fact that not everyone would have mobile Internet access on the golf course, so we wanted the app’s content to be available offline.

The app was available for both iOS and Android. After our success with the 2016 Final, we hired Zealous System to build a new version for 2017.

What is the team composition?

I spoke with Maulik [Dhanesha, Business Development Executive, Zealous System] in the beginning. Hardik [Panchal, Business Development, Zealous System] served as our project manager, and he worked with three or four developers.

How did you come to work with Zealous System?

We shopped around for domestic vendors, but found their quotes far too expensive for a relatively simple app. After I posted our requirements on a development jobs board, Zealous System responded within 15 minutes and gave an estimate roughly six times lower than their German-based competitors.

What is the status of this engagement?

We started working with them in May 2016 and the first app was ready in time for the Final in October 2016. They started development on the second app in June 2017, with the Final taking place at the beginning of December.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In 2016, the number of downloads nearly matched the total number of attendees. We spoke to several importers from around the world who expressed an interest in using the app for their own national golf tournaments, and one of Audi’s departments even asked for Zealous System’s contact information when planning their international soccer tournament.

How did Zealous System perform from a project management standpoint?

They provided accurate timelines and were highly responsive, making any changes we requested. While the language barrier is an understandable concern for companies working with offshore developers, we had no issues. We communicated regularly through Skype.

What did you find most impressive about them?

I was able to reach them at almost any time of day, which is quite remarkable. It was delightful to work with them.

Are there any areas they could improve?

They're quite competent in all aspects.

Do you have any advice for potential customers?

I don’t know their other project managers, but I would definitely recommend working with Hardik. I imagine a lot of European companies are hesitant about outsourcing work, but the timeline and payment schedules he laid out were very efficient.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Everything was perfect.
  • 5.0 Cost
    Value / within estimates
    They stuck to estimates and were always upfront.
  • 5.0 Quality
    Service & deliverables
    They were always available.
  • 5.0 NPS
    Willing to refer