ZAMID Lab

BACKGROUND

Please describe your company and position.

I am the Manager of Empire Limousine

Describe what your company does in a single sentence.

Limousine Company serving all major cities worldwide

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAMID Lab to accomplish?

• Website
• SEO

SOLUTION

How did you find ZAMID Lab?

Online Search

Why did you select ZAMID Lab over others?

• High ratings
• Good value for cost

How many teammates from ZAMID Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Zamid Lab was hired by Empire Limousine to design and develop a modern, responsive website that would represent the brand’s luxury transportation services. In addition to the website build, Zamid Lab handled service setup and continues to provide ongoing support and updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes:

Increased Website Traffic:
Within the first 90 days of launch, Empire Limousine’s website saw a 45% increase in organic traffic, driven by the SEO-friendly structure and optimized content implemented by Zamid Lab.
Higher Conversion Rate:
The streamlined booking flow and user-centric design led to a 30% increase in online reservations compared to the previous setup.
Lower Bounce Rate:
The bounce rate dropped by 25%, indicating that visitors were engaging more with the content and navigating deeper into the site.
Improved Local Visibility:
With the help of localized service pages and targeted keywords, Empire Limousine began ranking on the first page of Google search results for key locations like New York, New Jersey, and Los Angeles.
Faster Page Load Times:
Website speed improved by 40%, resulting in a smoother user experience across devices.
Positive Client Feedback:
Clients frequently complimented the professional look, ease of navigation, and simple booking process, helping to build trust and credibility online.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Zamid Lab demonstrated excellent project management throughout the entire engagement. From the initial discovery phase to the final deployment and ongoing support, they maintained clear timelines and delivered every milestone on schedule or earlier.

They used a combination of email updates, scheduled check-ins, and shared task trackers to keep us informed at every stage. Communication was consistent and proactive — if any clarification was needed, they reached out right away, and if we had requests or revisions, they responded quickly and professionally, often implementing changes within 24–48 hours.

Their team showed a strong understanding of our industry and anticipated many of our needs in advance, making suggestions that added real value to the project. Overall, their responsiveness, transparency, and commitment to quality have made the collaboration smooth and stress-free.

What was your primary form of communication with ZAMID Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Zamid Lab was their ability to combine technical expertise with real business insight. They didn’t just build a website — they took the time to understand our brand, industry, and goals, and then tailored everything to support our growth.

Their team was highly detail-oriented and committed to delivering a polished final product, but what truly impressed us was how proactive and solution-driven they were. Whether it was suggesting SEO improvements, optimizing the booking flow, or building out service pages for new locations, they were always one step ahead.

It’s rare to find a team that’s both creatively sharp and operationally dependable. Zamid Lab has been more than just a vendor — they've become a long-term digital partner for us.

Are there any areas for improvement or something ZAMID Lab could have done differently?

Overall, our experience with ZAMID Lab has been excellent. If there’s one area where there’s room for slight improvement, it would be to implement a more structured dashboard or client portal for tracking ongoing tasks, timelines, and updates in real-time. While their communication was always reliable and timely, having a centralized platform could make it even easier to collaborate and monitor progress, especially as our service needs continue to grow.

That said, whenever we brought something up, the team was very receptive and quick to adjust, which speaks volumes about their flexibility and client-first approach.