Zaimix

Introduce your business and what you do there.

My business facilitates simple tips for waiters at restaurants. We integrate QR codes into checks, which patrons can scan to leave tips for waiters. We operate in Russia, and we’re expanding into the EU.

What challenge were you trying to address with Zaimix?

I needed to develop a special system to connect billing to the bank. Before starting the project with Zaimix, we could only pay tips via bank transactions. 

I have developers in my own team, but they don’t have the same experience as David’s (Founder, Zaimix) team.

What was the scope of their involvement?

Zaimix helped to develop a direct connection to banks so that every waiter could get their tips after they connected a card from a Russian bank. 

I also worked with them at another company, where we developed a blockchain loan platform where users could exchange cryptocurrencies for money or other cryptos. After a user returns the money, they get their crypto assets back. (It’s a complicated system with multiple layers of defense.)

What is the team composition?

I worked with a team of developers and a project designer. They’ve acquired one more person who deeply understands PHP, Java, and other development languages.

How did you come to work with Zaimix?

I’d worked with their founder before, and I trusted him. I would be developing a complex system that would deal with sensitive personal data. But, I knew I could give him the information and all databases would be safe.

How much have you invested with them?

The project cost was $5,000. They have a rate of $20–$22 per hour. We discussed the budget before the project, and I paid them half before they started, and then half after they finished.

What is the status of this engagement?

My current project started in November 2019, and it took one month to complete. I have a few new projects, and I plan to continue working with them.

What evidence can you share that demonstrates the impact of the engagement?

Zaimix’s solution is helping me decrease my accounting work. We have more than 100 payments to make per day, and we’re decreasing accounting costs by automating them. The turnover of the solution is $2,000 per day, and it’s increasing each day. 

We tested one week before the launch, and we didn’t need any additional software development and there weren’t any bugs. They tested before launch and in production, and the platform worked very well from the start.

How did Zaimix perform from a project management standpoint?

David understands project management very well (he wrote the plans for the project, including interface development and algorithms). The team finished tasks on time in one month. 

We used Telegram for team communication. When my engineers speak to theirs, they find solutions to every question in a very short time. The team was always available whenever I had a question. 

What did you find most impressive about them?

I told David he should work with international companies. He speaks English very well.

Are there any areas they could improve?

No.

Do you have any advice for future clients of theirs?

It’s important to discuss the budget and all project steps before the launch because additional work will cost more.