Zaigo Infotech Software Solutions

BACKGROUND

Please describe your company and position.

I am the Office Manager of Arandas Tire

Describe what your company does in a single sentence.

AT DealerConnect stands as a distinguished distributor of tires and wheels, bringing forth a legacy of more than thirty years in the industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zaigo Infotech Software Solutions to accomplish?

• We partnered with Zaigo Infotech Software Solutions Pvt. Ltd. to develop a web application to make inventory accessible and facilitate the purchase of products by customers.

SOLUTION

How did you find Zaigo Infotech Software Solutions?

Referral

Why did you select Zaigo Infotech Software Solutions over others?

• High ratings
• Good value for cost
• Referred to me
• Other

How many teammates from Zaigo Infotech Software Solutions were assigned to this project?

100

Describe the scope of work in detail. Please include a summary of key deliverables.

The project's scope involves the development of a web application designed to digitize and provide easy access to inventory for end users, facilitating the viewing and purchase of wheels and tires. Users can search for products based on various parameters, such as brand name, bolt pattern, size, offset, and finish colors. 

Pricing information is withheld until users register, with admin approval required. Admin assigns users to different pricing tiers, each with varying discount levels. Registered users can search products, export lists, and request product purchases. Admin validates purchase requests, sending payment links to users for transaction completion.

The comprehensive scope encompasses user registration, tier-based pricing, product search and export, purchase requests, admin validation, and seamless integration with QuickBooks for efficient inventory management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Zaigo, after comprehending the client's requirements, successfully implemented a discount-tier system through web development, enhancing user benefits. The web application seamlessly syncs with QuickBooks, providing real-time product inventory for efficient order placement. The outcome is a well-crafted, responsive web development solution that optimizes business processes and elevates the overall user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Zaigo Infotech showcased exemplary project management prowess, consistently adhering to timelines and promptly addressing our requirements with effective communication. Their swift turnaround underscores their unwavering commitment to excellence, consistently delivering exceptional results.

What was your primary form of communication with Zaigo Infotech Software Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Zaigo Infotech impressed me with their extraordinary transparency and highly competitive pricing, emphasizing not only their client dedication but also the exceptional value they bring. Their commitment to maintaining high-quality standards while remaining competitively priced distinguished them in the industry.

Are there any areas for improvement or something Zaigo Infotech Software Solutions could have done differently?

BACKGROUND

Please describe your company and position.

I'm an executive at Patriot Engineering Services

Describe what your company does in a single sentence.

A leading provider of spare parts for heavy equipment, trucks, and vehicles, offering versatile solutions and services for diverse client needs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zaigo Infotech Software Solutions to accomplish?

• We collaborated with Zaigo Infotech Software Solutions Pvt Ltd to actualize our vision of developing our vendor portal for accessing our inventory and submitting their order request.

SOLUTION

How did you find Zaigo Infotech Software Solutions?

ZAIGO did a cold outreach

Why did you select Zaigo Infotech Software Solutions over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Zaigo Infotech Software Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The key objective of this project is to make our inventory accessible to clients, enabling them to search for products and request quotations. This streamlined process will significantly reduce the time it takes to complete quotations, which usually spans several weeks, ultimately leading to increased business revenue. 
 
The application being developed offers customers the capability to search for products using part numbers and request price quotations. These products can be categorized as either genuine or after-market. Customers have the flexibility to submit quotes individually or in bulk by uploading product lists from Excel sheets. 

The pricing for products is determined by the customer's tier, and different price level discounts are applied based on the configuration for each tier. When customers submit quotes, the system notifies the admin and sub-users via email. These submitted quotes are also visible in a quotes list page. 

Customers can choose to save unfinished quotes as drafts in the quote history page, which can be later edited and submitted. The admin has complete control over the application's backend and is responsible for managing various aspects, including product management, sub-user accounts, customer accounts, quotes, approval processes, and customer/discount tier configurations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

By streamlining our quotation and sales processes, we've achieved faster response times, increased revenue, reduced errors, and greater customer satisfaction. These improvements have also led to enhanced inventory management, improved user engagement, and more accurate data for better decision-making.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Zaigo Infotech demonstrated remarkable professionalism, project management proficiency, consistently adhering to project timelines and promptly attending to our needs with efficient communication, all while achieving exceptionally rapid turnaround times.

What was your primary form of communication with Zaigo Infotech Software Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

What struck me about Zaigo Infotech is their remarkable transparency and exceptionally competitive pricing, setting them apart in the industry. This unique combination highlights their commitment to clients, ensuring exceptional value while maintaining high-quality standards and competitiveness

Are there any areas for improvement or something Zaigo Infotech Software Solutions could have done differently?

I am unable to pinpoint any significant areas necessitating enhancement, as they have adeptly surmounted all challenges presented to them.

BACKGROUND

Please describe your company and position.

I am the Vice President Technology at the company

Describe what your company does in a single sentence.

We are Asia’s largest Healthcare EdTech company with a clear focus on improving medical outcomes through better training. 

Our blended learning model combines online learning (synchronous & asynchronous) with bedside learning across 150+ hospital partners, to create a demonstrable improvement in the quality of care.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zaigo Infotech Private Limited to accomplish?

• Developing unified experience platform for Global Healthcare Professionals

SOLUTION

How did you find Zaigo Infotech Private Limited?

Referral

Why did you select Zaigo Infotech Private Limited over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Zaigo Infotech Private Limited were assigned to this project?

20

Describe the scope of work in detail. Please include a summary of key deliverables.

Healthcare experience platform containing Python based backend system and Flutter based frontend system

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

PM Reports, Schedule adherence, project budget, Go-Live of projects

Describe their project management. Did they deliver items on time? How did they respond to your needs?

PM was well crafted, and deliveries were largely on time. They were open to accommodate fixes and changes. The response was almost on time.

What was your primary form of communication with Zaigo Infotech Private Limited?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

System design, and architecture that they brought in at the start of the project by understanding our requirements and ever readiness for fine-tune those basis evolving thought processes.

Are there any areas for improvement or something Zaigo Infotech Private Limited could have done differently?

Overall good and focussed team that we worked with