YYC3 Marketing

BACKGROUND

Please describe your company and position.

I am the Owner of District Studios.

Describe what your company does in a single sentence.

District Studios is a salon studio that offers professionals more than space.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire YYC3 Marketing to accomplish?

• Manage our social media
• Create cohesiveness within our online presence

SOLUTION

How did you find YYC3 Marketing?

Referral

Why did you select YYC3 Marketing over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from YYC3 Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Social Media Strategy Development 
2. Content Creation 
3. Content Calendar Management 
4. Community Management
5. Social Media Advertising 
6. Analytics and Reporting 

Social Media Consultation deliverables include: 

• A tailored social media strategy document outlining the key objectives, target audience, content themes, and posting schedule. 
• Engaging and visually appealing content, including graphics, videos, and copy for your social media platforms. 
• A well-organized content calendar outlining the scheduled posts for increased efficiency and consistency. 
• Active community management, ensuring timely responses to comments, messages, and inquiries. 
• Detailed analytics and performance reports, providing insights on the impact and success of your social media campaigns. 
• Ongoing consultation and guidance to help you navigate the evolving social media landscape and optimize your online presence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased leads and tours

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always delivered on time

What was your primary form of communication with YYC3 Marketing?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their strategy phase was impressive. The time they've taken to grasp the ins and outs of the salon surpasses other firms we've worked with in the past.

Are there any areas for improvement or something YYC3 Marketing could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I'm the owner of a company that sells pure high-end functional supplements, raw food, and hemp products to pet and horse owners.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YYC3 Marketing, and what were your goals?

We needed someone to help us align our website with our brand, as well as take over our social media and marketing tasks. We wanted to achieve an increase in sales and have our products successful in our retail locations (and get more retail locations on board!).

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for marketing companies and narrowed it down to a couple. We interviewed with a few companies and chose the one that we synced with the best.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We spent a long time discussing what our goals are for the company, and what vision we had going forward. We discussed what our problem areas were and came up with a resolution. We prioritized and made timelines for completion that we both approved. YYC3 updated our website to make it more user friendly, as well as highlighted the more important aspects.

They then tackled the social media monsters we were dealing with, and had that all set up for us. They also spent time with us filming some social media content. Ongoing they make recommendations for us for ambassador programs, and take care of our social media accounts in terms of content, and initiate contact with new potential clients.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with the owner, as well as an account manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since starting with YYC3 we have onboarded 2 more retail locations. We have higher engagement on our social media accounts, as well as increased sales through our website.

How effective was the workflow between your team and theirs?

YYC3 team has been extremely available, quick response times, and flexible for meeting arrangements. They have been very accommodating to make our transactions easy to manage.

What did you find most impressive or unique about this company?

As a female led company, we loved that they were too. They were very willing to make a customized plan that worked for us and our special requirements. We also love how easy they are to work with, and how they truly care about our company and success.

Are there any areas for improvement or something they could have done differently?

We are very happy with the services YYC3 Marketing has provided us.

BACKGROUND

Please describe your company and your position there.

I work for a small marketing company in Wisconsin. I am an account manager and handle client communications as well as work on projects. We use outside resources to help finish out different areas of large projects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YYC3 Marketing?

We hired YYC3 for creation and management of content on one of our large brand social media accounts, as well as creation and management of brand new social media accounts for a smaller brand. They have not only created the social media platforms for us, but also built each account up to be successful and something we are proud of. They create and manage all of the content, as well as handle all activity on the account. They are truly incredible.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected YYC3 after seeing their incredible social media skills. We knew they would be the perfect fit for all of our social media accounts.

Describe the project in detail and walk through the stages of the project.

YYC3 creates content for each brand on each social media platform, every single month. They do the designs, create a schedule, post the content, manage the content, and handle all activity on each account.

How many resources from the vendor's team worked with you, and what were their positions?

We work consistently with about 3 members of YYC3.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our Instagram, Facebook, and Twitter following on both accounts jumped immediately after YYC3’s takeover. They have truly built up our large account to be a well-known brand on social, and they have created a strong foundation for our smaller account on social. We are so excited to watch it grow in the same way!

How effective was the workflow between your team and theirs?

We chat almost daily and have calls whenever needed. YYC3 is quick to respond always and we never have delays in communication.

What did you find most impressive or unique about this company?

The most impressive thing about this company is their customer service. I think they are so kind and easy to work with. They manage everything so well, and I never have to worry about anything! Also, they do incredible work for a great price.

Are there any areas for improvement or something they could have done differently?

No, they are incredible at what they do!

BACKGROUND

Introduce your business and what you do there.

I’m a realtor, and I work independently.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with YYC3 Marketing?

I hired YYC3 Marketing for their digital marketing services.

SOLUTION

What was the scope of their involvement?

We had a discovery phase where I explained to them my expectations. After that, they began managing my digital marketing activities, including PPC efforts. They also create content so that I can increase the number of my followers on social media.

What is the team composition?

We’re working with three people, including Haley (President) and Kelsey (Content & Community Manager).

How did you come to work with YYC3 Marketing?

We found YYC3 Marketing through Google and chose them because they had good reviews.

How much have you invested with them?

We’ve spent $20,000 CAD (approximately $15,600 USD).

What is the status of this engagement?

We began working together in January 2021, and we continue to collaborate.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We started with nothing and I now have 1,000 followers on Instagram. Thanks to YYCR Marketing, I’ve gotten leads through social media and it’s been going quite well.

How did YYC3 Marketing perform from a project management standpoint?

I’m pretty hands-off with their project management process because I trust them completely, so you’d have to ask them directly. We communicate through phone calls, emails, and text — whatever’s the easiest at the time.

What did you find most impressive about them?

They’re easy to get a hold of and talk to.

Are there any areas they could improve?

No, they’re doing a great job.

Do you have any advice for potential customers?

You’d be crazy not to work with YYC3 Marketing. On top of that, trust what they’ll say.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of MIR Aviation. We do aircraft accident litigation and provide consulting services for people who use unmanned aircraft systems.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with YYC3 Marketing?

We needed help with our digital marketing efforts.

SOLUTION

What was the scope of their involvement?

YYC3 Marketing redesigned our existing site, and they’re currently handling our overall digital marketing initiatives. Their main responsibilities include maintaining our site and managing our Instagram and Facebook channels.

What is the team composition?

I work with Haley (President & Founder).

How did you come to work with YYC3 Marketing?

Haley was recommended to me by my son, whom she went to school with.

How much have you invested with them?

We’ve invested around $20,000 CAD (approximately $16,000 USD) so far.

What is the status of this engagement?

We started working together in March 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I was actually surprised with how much effort YYC3 Marketing took to truly understand our company. The thing is, a lot of my work is regulatory, so it’s very hard to market and there’s not a lot of people that are aware of our services. YYC3 Marketing does a great job of truly showcasing our company and offerings in a way that aligns with our identity.

In terms of quantitative metrics, we’ve seen a significant increase in our sales, site traffic, and the number of calls we receive. I’m really pleased with the results I’ve gotten so far, considering how little I paid for their services.

How did YYC3 Marketing perform from a project management standpoint?

YYC3 Marketing has performed well in terms of project management. We primarily communicate through texts, phone calls, and email.

What did you find most impressive about them?

I’m impressed with the fact that I don’t even have to worry about digital marketing anymore. I also really like their attitude and strong work ethic. YYC3 Marketing is a small firm, so they’re very personal in their approach. We’re not just another contract for them — they really make an effort to engage with us and show that they truly care about us, which is something that’s hard to find these days.

Are there any areas they could improve?

Other than the fact that they should be charging more for their services, I don’t have any complaints — it’s been such a great experience for us.

BACKGROUND

Please describe your company and your position there.

I am one of the owners of Mountain View Building Materials, located in Calgary Alberta. We are a family owned and operated boutique contractor and retail exterior building materials supplier.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YYC3 Marketing, and what were your goals?

We reached a point where we needed to transition our business from the successful “mom and pop” shop it was to a bigger operation. We needed to hire more people to help us reach our goals, and to do so, that meant narrowing our job descriptions to focus on what WE were best at, and hiring out the things we weren’t.

We hired YYC3 to overhaul our website, and digital marketing. We knew who we were as a business, and YYC3 saw and understood our goals, together we worked together to develop our unique marketing content and website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We interviewed a number of companies, but it was YYC3’s honesty, enthusiasm, and quite frankly lack of knowledge of our industry that lead us to hiring them. They were the type of client we were trying to access, so it really helped with developing our marketing strategies that they were learning about our industry at the same time.

They asked questions frequently that we just assumed people knew the answers to. So our posts were very topical, and well received. It was a perfect match, we knew little about what they could do for us, and they knew little about our industry. We trusted each other and jumped in with both feet!

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We have them full creative authority over web design digital marketing, with one caveat, everything had to be consistent. Consistent branding, messaging, and frequency (but they knew that already). There was ample back and forth but we trusted their suggestions and they supported our feedback and requests. Work was done timely and organized, and the posts are great!

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a number of the YYC3 team, as well some of their contractors.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our contractor and retail traffic has increased significantly, same with our phone in traffic. We can always tell when a post hits the mark by the amount of requests we get for the specific products we talk about and share.

How effective was the workflow between your team and theirs?

Excellent communication on their behalf! Always. If anything slowed progress it was on me not replying and providing feedback in a timely manner.

What did you find most impressive or unique about this company?

The amount of work their small team can produce. They always put in the work for us, which is something I value deeply.

Are there any areas for improvement or something they could have done differently?

Align their web design talents with a web developer to ensure their beautiful website ideas work well with google and other search engines.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and founder of One OAK Flooring Ltd, and we specialize in installing and finishing hardwood, as well as other types of flooring.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with YYC3 Marketing?

We needed someone to provide us with social media marketing and general digital marketing.

SOLUTION

What was the scope of their involvement?

We’re engaged with YYC3 Marketing for their WordPress web development and digital marketing services including social media management, branding, and advertising.

What is the team composition?

We mainly interface with Hayley (Marketing Consultant & President).

How did you come to work with YYC3 Marketing?

I met Hayley at a ski hill where we talked about each other’s businesses, so I eventually reached out to her when I needed help.

How much have you invested with them?

For this project, we invested just under $10,000 CAD (approximately $7,700 USD).

What is the status of this engagement?

Our partnership started in November 2020 and it’s still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We get monthly reports on our online activities and we see an increase in user engagement and visit on a monthly basis.

How did YYC3 Marketing perform from a project management standpoint?

They’re fantastic from a project management standpoint, as we haven’t experienced any issues working with them. We typically communicate through email and phone.

What did you find most impressive about them?

We’re impressed with their customer service, reliability, and responsiveness.

Are there any areas they could improve?

I can’t think of anything they could improve on.

Do you have any advice for potential customers?

I would advise them to communicate openly and let the team know what they hope to achieve. I would also recommend being open to good ideas because Hayley and her team always give me good strategies on how to approach certain social media pages, which I highly appreciate.

BACKGROUND

Please describe your company and your position there.

Operations & marketing consultant for a private company in the beauty and beauty education industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YYC3 Marketing, and what were your goals?

We were launching an online training academy and required support and marketing expertise in marketing strategy, course creation, production as well as tactical marketing and sales.

SOLUTION

How did you select this vendor and what were the deciding factors?

Terrific word of mouth referral / reputation and obvious competency.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Finalize course content, content production schedule and execution, content editing and uploading to educational platform. Web and social media strategy, design and implementation including Facebook, Instagram, YouTube, Google Business, Pinterest, WordPress and SEO considerations. All content planning /creation/ scheduling and upload for all social platforms.

Ongoing social media sales support and networking. Online student management and support/ troubleshooting. Marking tools were based on meeting schedule deadlines as well as improving engagement metrics on social platforms.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with the owner, videographers, marketing coordinators and other subcontract marketing professionals as required.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All deadlines were met and social engagement improved over time (follower count, reach and interactions month over month).

How effective was the workflow between your team and theirs?

They provide excellent communication and planning between the teams. YYC3 provided all the necessary tools to support our successful workflow.

What did you find most impressive or unique about this company?

YYC3 provided the necessary guidance form a marketing perspective and also from an overall business strategy. They proactively identified opportunities for strategic partnerships and collaborations which benefited us immensely. Hayley and her team continue to demonstrate genuine concern for the success of our business.

Are there any areas for improvement or something they could have done differently?

It is impossible to predict every challenge a new company might face so there were a couple of unexpected challenges however YYC3 would make it their top priority to troubleshoot and address any unforeseen challenges and ensured we earned from them as a team to avoid similar challenges in the future.

BACKGROUND

Please describe your company and your position there.

I am the owner of a Digital Marketing company that has partnered with YYC3 Marketing on a number of different projects to leverage their expertise.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YYC3 Marketing?

Social Media Management, Website Design and Build, Graphics Design

What were your goals for this project?

Increase online presence of clients which directly correlated to growth in their businesses.

SOLUTION

How did you select YYC3 Marketing?

I was looking for someone with a strong creative flair and proven ability to get results. I met with Hayley and knew instantly that she understood what I was looking to do and more importantly, knew how to get it done.

Describe the scope of their work in detail.

The team at YYC3 Marketing manage all my client social media platforms. I have also worked with their team for graphic design as well as website design for some of my clients.

What was the team composition?

I've worked closely with the owner of the YYC3 Marketing for the last couple years. I have also worked closely with their graphics specialist and content manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since partnering with YYC3 Marketing, our client visibility online has grown substantially. They now are delivering a consistent message to the market and are looked at as leaders in their respective industries thanks to the work the YYC3 Marketing team has done and continues to do.

How effective was the workflow between your team and theirs?

They are incredibly easy to work with. Very accessible via phone, text and email when questions arise. The expectations are laid out at the start of a project and they have the ability and expertise to just take that direction and execute.

What did you find most impressive about this company?

We absolutely love how creative they are. They are always suggesting new, more cutting edge ways of getting our clients key messages in front of the best performing audiences. We really like how knowledgeable they are when it comes to what is working now for specific audiences.

Are there any areas for improvement?

Not really. I have been working with the YYC3 team for over 2 years now and have never had any concerns with their ability to deliver what they say they will.

BACKGROUND

Please describe your company and your position there.

The Bow Valley Club is one of Calgary's premier Executive Health Clubs in downtown offering professionals a place to workout, play squash and enjoy a social setting with a dining experience. I am the Membership and Communications Manager at the Bow Valley Club

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YYC3 Inc.?

We hired YYC3 to make our social media presence stronger and to overhaul our website to make it more user friendly and informative.

What were your goals for this project?

Our goals were to increase our followers, increase our exposure and increase our membership.

SOLUTION

How did you select YYC3 Inc.?

I've known Hayley Bendzik, President and owner of YYC3 through other projects she's done and she was referred to me.

Describe the scope of their work in detail.

Hayley and her team executed a digital strategy for the Bow Valley Club. YYC3 was organized and they went beyond our expectations. They improved our digital presence and executed on time with planning ahead.

What was the team composition?

YYC3 had professional photographers and social media experts. They are highly knowledgeable and the team expanded from when we first started with them, which shows their success with building strong client relationships.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I worked closely with the team at YYC3 and if I needed to meet with them to discuss future marketing campaigns they were always available to collaborate. The team listened to our needs and helped us achieve what we couldn't do ourselves.

How effective was the workflow between your team and theirs?

YYC3 is the kind of company you can trust to help execute your social media strategy. They are accountable, professional and extremely knowledgeable. YYC3 was always dependable and got the work done! I never had to worry about the quality of work they put forward. They are an excellent team and a great group of individuals.

What did you find most impressive about this company?

YYC3 team is a very impressive company. Hayley is extremely good at building a strong relationship with her clients and her team is exceptional. She hires only the best and her team is good at listening and making content that is relevant and appropriate.

Are there any areas for improvement?

YYC3 is doing everything right! I would recommend anyone looking for social media, web design or marketing to connect with them. They make it effortless and get the job done! If you don't have the staff to do this or the experience, YYC3 can do it for you and they're always there to help you.