Can you share any outcomes from the project that demonstrate progress or success?
We do not have specific metrics to measure the success of our events, other than the fact that the pre-conference session was sold out, with standing room only for last-minute additions. The donor lounge was also a success, with great attendance at the activation moments and throughout the conference. We received tons of positive feedback from our participants and guests.
How effective was the workflow between your team and theirs?
The team at Yulu PR was fantastic to communicate with. The team was very understanding, collaborative, and easy to work with. It felt like they were incredibly familiar with our business and understood exactly what we were looking for at all times. They responded to feedback and to our requests very well. Yulu PR and I established weekly calls, where we discussed all updates and plans for the next week. On a biweekly basis, we were joined by the other two partners where we discussed the bigger picture strategy. The Yulu PR team always followed up to our calls with a to-do list and clear indication of the division of responsibilities, with deadlines.
We worked in a shared Google Drive document created by Yulu PR which housed a workback plan, project overview, budget, agendas, coordination details for table hosts and facilitators, volunteer schedules, contact details, and more. Everything we needed was located in one place that was regularly updated and maintained by the Yulu PR team. From a project management perspective, the Yulu PR team managed the workflow, timeline, deadlines and expectations extremely well.
What did you find most impressive about this company?
They were unique because they would come up with creative ideas and, with approval, ran with them. The team responded to feedback and to our requests very well. The events they created were seamless, tasteful, and well-run. During the events, the team was confident, calm, and collected, which allowed the partners to play a hosting role and engage with the attendees and event.
Are there any areas for improvement?
The Yulu PR team was fabulous to work with. I can honestly not suggest any areas in need of improvement. From creative thinking, time management, budget management, leadership, tact, and design, we were very satisfied with every element of their work and will certainly use them again if we can.