Exclusive Virtual Assistant Services

Your Project Board offers Exclusive Virtual Assistant Services. We specialize in services that support startups, entrepreneurs and small business owners. We offer Project Management, Executive and C-Suite support, Administrative Assistance, Social Media Management, Digital and Social Media Marketing, and Content Creation.

 
$1,000+
 
< $25 / hr
 
2 - 9
 Founded
2018
Show all +
Austell, GA
headquarters
  • 3961 Floyd Rd SW
    Austell, GA 30106
    United States

Reviews

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Admin Support for Creative Agency

"Even though they were remote, it didn't feel like they were distant."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
July - Dec. 2019
Project summary: 

Your Project Board provided outsourced administrative assistance and project management services. Services rendered include customer communication and engagement, note-taking, and market research.

The Reviewer
 
1-10 Employees
 
Tucker, Georgia
Nicole Carter
Owner, Creative Flame Media
 
Verified
The Review
Feedback summary: 

Your Project Board's efforts were met with unanimous acclaim. The team's involvement positively impacted their client's ability to cater to revenue-driving processes. Customers can expect skilled professionals that operate effectively and efficiently.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of Creative Flame Media. We are a marketing agency that works with B2B and technology companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Your Project Board?

We were looking to bring on an administrative assistant. My co-owner and I found ourselves in the weeds a lot and we wanted to free up our time to perform more tasks that drive revenue for the company.

SOLUTION

What was the scope of their involvement?

They performed typical administrative assistant work. They answered and re-directed phone calls, took notes at our board meetings, handled inbound emails and routed them to the corporate team members, as well as market research to promote sales and business development activities. We also hired them on for project management for one of our projects. They oversaw client meetings, internal meetings, followed up on action items, and ensured different team members stayed in pace with their goals.

What is the team composition?

We've worked with seven of their team members, which included an administrative assistant and a project manager.

How did you come to work with Your Project Board?

We learned about their services from a word-of-mouth referral, and they contacted my attorney.

How much have you invested with them?

We've invested less than $10,000.

What is the status of this engagement?

Our work spanned from July – December 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

As an agency, time really is money, since we work with billable hours. To be able to hand off some of the research, client calls, or back-and-forth emails to Your Project Board and have them manage it effectively and efficiently allowed our internal team to do more for the company. 

How did Your Project Board perform from a project management standpoint?

We communicated over the phone, video chats, and emails. We gave them access to Asana, but we didn't end up using it that often.

What did you find most impressive about them?

They were really professional and felt like an extension of our staff. Even though they were remote, it didn't feel like they were distant.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

Setting up a bi-weekly or monthly call just to check-in was really useful. Having those meetings and being proactive helped us to assign them tasks, so we wouldn't forget to give them work.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Social Media Marketing for IT Company

"What is most impressive about Your Project Board is that they deliver results beyond what is expected."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Feb. 2019 - Ongoing
Project summary: 

Your Project Board provided social media marketing services for an IT company. The team established the client's social media presence and ran their accounts. 

The Reviewer
 
1-10 Employees
 
Atlanta, Georgia
Jarvis Addison
CEO, JADIS Interactive Agency, LLC
 
Verified
The Review
Feedback summary: 

The social media channels have experienced continual growth and increased engagement. Your Project Board is organized and knowledgeable. The team crafts a seamless workflow through effective project management and communication. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a technology and marketing company based in the metro Atlanta area. We serve clients of all sizes from startups to Fortune 100 companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Your Project Board?

We were looking to get proactive with marketing our company in social media channels because we had no presence there. Plus, we were also looking for executive assistant tasks to be taken care of.

What were your goals for this project?

We wanted to increase our company’s visibility in the social media space and offload some tasks from the leadership team to executive assistants.

SOLUTION

How did you select this vendor?

Quite frankly, we selected Your Project Board based on referrals from several of their clients.

Describe the scope of their work in detail.

After a couple of discovery meetings and an evaluation of our current marketing efforts, Your Project Board provided us with a plan that fit within our framework and budget.

What was the team composition?

We work closely with the social media marketing manager as well as the principal of the company.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since we were starting from ground zero, we didn’t have a baseline to compare. However, we have been experiencing continual growth and increased engagement in our social media channels. As a bonus, we also have been fortunate to have acquired a new customer from our social media efforts.

How effective was the workflow between your team and theirs?

Your Project Board effectively communicates with us in various methods based on what was being communicated. Everything is extremely organized and effective.

What did you find most impressive about this company?

What is most impressive about Your Project Board is that they deliver results beyond what is expected. They also find ways to also streamline and improve our current business processes.

Are there any areas for improvement?

If anything, it would be nice if they were available to us 24/7 but we know that’s not possible as they have other clients to service as well.

5.0
Overall Score Overall, they are a great organization that delivers what they promise and more.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They are transparent with their availability so scheduling is a breeze.
  • 5.0 Cost
    Value / within estimates
    We feel as if we are getting a steal for the value they provide.
  • 5.0 Quality
    Service & deliverables
    They pay close attention to details.
  • 5.0 NPS
    Willing to refer
    They are a great company.