Your Media Services, LLC

BACKGROUND

Introduce your business and what you do there.

I’m the COO of a limousine and shuttle service. We serve high-end clientele, and we like to give them an immersive experience.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Your Media Services, LLC?

We needed help with SEO and advertising.

SOLUTION

What was the scope of their involvement?

Your Media Services, LLC provided a facelift to our website, including improving our call-to-action and content. They also optimized our website so that we could have a better Google ranking. The team told us that our first Google Ads campaign wasn’t working right, so now they’re creating a landing page that will have Google Ads on it.

In addition, they’re providing SEO services, which are focused on our on-page efforts, and they’re in charge of our rich results, so we can come up with images and videos within our searches. They’re spearheading our display advertising efforts, too.

Furthermore, the team is using a proprietary-based platform, which allows us with one click of the mouse to be in the top 100 publishers. The platform allows us to show up on local search above everybody else, and most people are putting their names, addresses, and phone numbers through that. Overall, we plan to do a lot of videos, graphics, and visual designs with them so we can improve our branding.  We’re also going to do off-page SEO.

What is the team composition?

I have access to their whole team and we have one main point of contact.

How did you come to work with Your Media Services, LLC?

I was doing offline marketing with another company, and they were putting my static ads at a mall or at a bar. Your Media Services, LLC was hired as a freelancer through that company. However, our relationship with the original company deteriorated a year later.

Your Media Services, LLC then reached out to us and said they weren’t a part of that organization anymore. They said they knew how to get us to come up in search better. They also offered their video production services and told us that they could support our growing company. After that, we told them we were working with someone else.

In the end, we’d given them the opportunity to make our video and come in as a consultant to talk about the low-hanging fruit because we had already worked with them indirectly. They also about data aggregators — platforms where a company could submit their data to a wide range of listing sites and apps all at once.

How much have you invested with them?

We’ve spent $5,000. For the first 3–4 months, I only invested $1,000–$2,000.

What is the status of this engagement?

We started working together in June 2021, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The work they’ve done has allowed us to come up more often and in a higher position in the search — they know how to market us on and offline, and they know how to showcase us in the limelight.

It has allowed us to solidify our branding and increase the number of leads coming from different places we didn't even know of. We’ve also been impressed that we see reviews coming from platforms we didn’t even think would be part of our business. Now that they’ve boosted us in search engines, we know that it’s going to help us in our future endeavors.

In addition, we appreciate that they’ve hooked us up with Google Analytics so we can view behavior analysis. On top of that, we have Facebook Pixel and Google Tag Manager.

Overall, everything we have been doing with their team has been doing really well. They’re definitely allowing us to grow our company. As a result, we want to do a lot of things with them, and we plan to use them in every part of our business.

How did Your Media Services, LLC perform from a project management standpoint?

Your Media Services, LLC communicates well. I’m in contact with their digital marketing specialist, and we use Zoom if we’re having a meeting. They also have their own portal for communication.

Though there have been some slight delays that got us frustrated, their team has been very transparent about the project’s progress. We were a little impatient and we wanted to quickly see results, but we know now that getting results may take some time. In connection with that, we’re glad to see that their work has been paying off.

What did you find most impressive about them?

They have our best interest at heart, and they’re not looking to oversell. They also want to develop a long-term relationship, and they don’t sugarcoat anything. Overall, they’re the real deal.

Are there any areas they could improve?

In the beginning, their workflow was a little confusing. However, once they got us integrated on their portal where everything is centralized, their workflow has become very effective. Overall, they follow a comprehensive strategy with us so that no balls get dropped.

Do you have any advice for potential customers?

They’ve given us a 60-day money-back guarantee, and I’ve never seen a digital marketing agency do that. Their offer made us realize that they’re open to taking risks. When I invested $1,000–$2,000 in their company, they must have put $5,000–$8,000 worth of work. Overall, their performance has convinced us to proceed to a long-term relationship with them — that’s refreshing considering that everybody is only looking to gain short-term gains.