What evidence can you share that demonstrates the impact of the engagement?
Yotalabs has allowed us to deliver more and expand our range of services. Their engineers are skilled and can deliver what we need. They’ve been able to solve our business problems. The managers I’ve worked with also have a strong understanding of our business.
How did Yotalabs perform from a project management standpoint?
We use Jira for tracking. They charge us for story points and not for hours spent. We make estimates before scrum sprints, and they give us estimates. The risk is on their side if they can’t cover something.
We’re working through a nine-hour time difference, so it’s better to send them requests during our mornings. This led to some issues, but we’ve been able to handle them. Yotalabs also has 5–6 software engineers near our location, which has been helpful for us during urgent needs.
We’ve fixed any issues as they’ve arisen, usually within 1–2 weeks. They’ve always been responsive to my feedback.
What did you find most impressive about them?
There are other companies providing the same services, but Yotalabs has a well-established team, with people who’ve been working there for more than 10 years. They have a good understanding of each other, and they’re reliable.
Are there any areas they could improve?
They have a 20–25–person engineering team, and they have some problems with scalability when it comes to larger projects. They’re mainly a small lab for research and development projects and not a large software company that can help an enterprise the outsourcing of a core team.
Do you have any advice for future clients of theirs?
I advise clients to contact the US-based team. They have a pretty good understanding of our mentality and the business problems startups face.