Can you share any information that demonstrates the impact that this project has had on your business?
It’s still too early to measure the results of our switch to a CMS. However, we anticipate a huge boost to our marketing and sales efforts because we can present a more polished image to potential clients and can quickly make edits without relying on our software engineers.
How was project management arranged and how effective was it?
The developer held our hand through the entire process, explaining the steps and providing excellent recommendations from start to finish. He also was always available; he answered every question and responded quickly. After he helped us lay out a plan in short iterations with deadlines, he accommodated hold-ups on our end and finished his own tasks on time.
The communication was smooth despite our time zone differences. We communicated via Upwork chats, Skype phone calls, and Slack—our preferred program.
What did you find most impressive about this company?
The team’s quick response times and depth of knowledge of WordPress stood out to us. We appreciated YELPIX LLC’s flexibility as well. They were able to meet challenges as they came up. The developer also stuck around after the work was completed to answer questions and ensure we had everything we needed.
Are there any areas for improvement?
On occasion, both sides ran into issues of miscommunication that added extra challenges to the project. However, overall, we were impressed with YELPIX LLC’s work.
The new site has launched and streamlined the process of making website changes. YELPIX LLC walked through every step of the process, providing explanations, suggestions, and answers to questions as needed. Consistent communication, flexibility, and timely responses enabled a smooth workflow.