Xtreem Solution

Introduce your business and what you do there.

I’m the owner of a mobile app startup. We’re creating an app that allows people to order photographic prints.

What challenge were you trying to address with Xtreem Solution?

After our previous vendor failed, we reached out to Xtreem Solution to build our mobile app for Android and iOS.

What was the scope of their involvement?

They used our wireframes to develop a mobile app for iOS and Android. Our product allows users to upload and edit images before ordering prints. Key features include cropping, rotating, and brightness/contrast adjustment. After editing, users can type in their address, and the app will automatically display the nearest printing locations for pickup. We’re currently still in development.

What is the team composition?

I work with a project manager and developer.

How did you come to work with Xtreem Solution?

I found both my previous vendor and Xtreem Solution through a freelancer website. The first freelancer couldn’t satisfy my requirements, so I switched to Xtreem Solution. During our initial discussions, they asked detailed questions and tried to really understand my app, so I went with them.

How much have you invested with them?

Since we’re still in development, I’ve only invested $4,000 so far, but our total price will be about $10,000. We agreed upon the price before the project started, and they’ve kept to budget.

What is the status of this engagement?

Their work started in July 2018 and is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

They’re still working on some of the more complex functions, but I’m satisfied with everything they’ve provided so far. They’re communicative and are doing a good job.

How did Xtreem Solution perform from a project management standpoint?

They work iteratively, giving me updated versions to review and implementing my feedback. Since I don’t always have time to go over their work, we don’t have a set deadline. However, they’re quick to respond and give me updates on in-progress and pending tasks. Typically we communicate using the freelancer site’s chat function or Skype.

What did you find most impressive about them?

Our app isn’t finished yet, so it’s hard to gauge the results. However, compared to our previous vendor, Xtreem Solution develops at a higher level.

Are there any areas they could improve?

I don’t have any complaints about their process. The communication is great, which is the most important aspect of a client-vendor relationship.

Introduce your business and what you do there.

I’m the founder of 42 Design Studio, a startup that works in retail design.

What challenge were you trying to address with Xtreem Solution?

I needed a website built. Because I'm from a design background, I was very specific on the look and feel that I needed for the site.

What was the scope of their involvement?

I initially spoke to Shivratan (co-founder & CEO, Xtreem Solution) who walked me through the entire process. He told me what it was going to cost and gave me an idea on the amount of time it would take. Then he gave me a list of all the things that I needed to provide them. I described the sort of website I wanted and the design identity of my company. They sent me a few links to websites and design templates that they thought were the direction I wanted. Once I gave them a shortlist of the ones that I liked, they figured out which one would work best.

Xtreem Solution created a WordPress site using a design template. The homepage features nine images as tiles that take users to the rest of the portfolio images when they click the tiles. I was very specific on the way I wanted the tiles laid out. They linked the website queries to my email address so that any questions come directly to me. They also made sure the site is usable on every kind of device from a computer to a tablet to a phone.

They’re continuing to provide service after the site launched, in case there are any sort of malware issues. They also gave me an instruction sheet for how to change images, add to my blog, and maintain basic things on the backend.

What is the team composition?

I primarily dealt with Dinesh (Senior Business Analyst, Xtreem Solution) as my assigned project manager. I give him the information, and he discusses it with the team. I'm not sure how many other people they had working on the project.

How did you come to work with Xtreem Solution?

I found them through reviews on Upwork. I compared them to a couple of other firms just so I knew that I was hiring the right people. They also sent me examples of work that they've done previously, which helped me make my decision quite easy.

How much have you invested with them?

I spent around $12,000 AUD (approximately $8,650 USD).

What is the status of this engagement?

We worked together between May–July 2018.

What evidence can you share that demonstrates the impact of the engagement?

I ended up with a great website because of their quality work. The feedback is that the site is fantastic and loads quickly. My clients like that it’s so clean and usable on their mobile phones. Without a doubt, they did a great job. They achieved my particular vision of what I wanted. I have no complaints.

How did Xtreem Solution perform from a project management standpoint?

They actually tracked the entire process for me. I gave them a starting sum and then paid them every time a milestone was completed. They completely kept on top of everything. They let me know when they finished a milestone and everything that was promised in the contract. They were always on time and very responsive to any queries. It was very important to them that I was happy, even when I wanted to make changes.

What did you find most impressive about them?

They gave me an enormous amount of information and contact. Even taking into account the time difference, I got a response immediately whenever I asked a question. They never said they were too busy working on other things or they’d get back to me. The overall process was quite quick. At the end of the day, they achieved my vision so I'm happy.

Are there any areas they could improve?

No, not really. They were the first website provider that I worked with. They gave me the greatest value for my money, and were the most responsive.

Introduce your business and what you do there.

I’m the co-founder of a startup that provides financial comparison services to consumers, helping them save money.

What challenge were you trying to address with Xtreem Solution?

We needed a development partner to build the first version of our web platform, which eventually turned into a second version.

What was the scope of their involvement?

Xtreem Solution built our product from scratch. Consumers upload details and expenditures from their bank account, and the platform analyzes and categories the transactions, suggesting ways the user can save money. We provided business specs and a general layout, and Xtreem Solution turned those concepts into design pages. We reviewed the work, then they built the functionalities that allowed the platform to onboard information from a bank PDF or spreadsheet and categorize it into different spend. They also took care of our SSL certificates and operated and updated the AWS hosting environment.

The backend admin portion of the platform allows us to change the level of savings, manipulate the search criteria in the directory, and add extra categories. They made the backend flexible and easy to use so that we could work it by ourselves. They mainly used C++, HTML, and Java to work on the project. In the second version, Xtreem Solution integrated an API that worked with a third-party product to link users’ bank accounts directly to our platform. Now, users don’t have to manually upload their expenditures.

What is the team composition?

We worked with a team leader and a web designer.

How did you come to work with Xtreem Solution?

We found them on Upwork. We interviewed about nine other companies and selected Xtreem Solution because they’d done similar projects before and had a good reputation.

How much have you invested with them?

We spent around $15,000.

What is the status of this engagement?

We worked together from May 2016–May 2017.

What evidence can you share that demonstrates the impact of the engagement?

There were very few issues or bugs with Xtreem Solution’s work. We identified a few small problems in beta testing, but when the platform went live, it worked exceptionally well.

How did Xtreem Solution perform from a project management standpoint?

Although the time difference could be difficult, Xtreem Solution was generally responsive. Whenever we asked questions, they would provide examples of how things worked to clearly explain. We held frequent meetings to stay updated.

What did you find most impressive about them?

They were an incredibly good value for our money. They built a complicated transactional platform, which we can operate by ourselves because they made it so seamless.

Are there any areas they could improve?

They could communicate more clearly how long a task will take. Sometimes things took longer than expected.

Introduce your business and what you do there.

I’m the owner of a company that sells my own brand of expandable garden hoses.

What challenge were you trying to address with Xtreem Solution?

I have an e-commerce background, but I really wanted someone familiar with Shopify to help me create an e-commerce website.

What was the scope of their involvement?

Xtreem Solution developed a responsive e-commerce site in two phases. They did an initial build, just to get something up. Together we came up with a wireframe and fleshed out the basic design. That took 1–2 months. Once we launched the site, we moved into an ongoing optimization phase. They’ve created graphics and content for various pages.

They helped me figure out what existing apps we could use versus what custom functionality they needed to build. For example, they used an off-the-shelf app to display customer reviews. However, there wasn't a good enough app to handle the upsell and cross-sell functionality that I wanted. They built custom functionality to recommend a more expensive model when a customer selects a hose, or recommends other related products.

What is the team composition?

I interface with a project manager, designer, and developer.

How did you come to work with Xtreem Solution?

I’ve worked with Xtreem Solution on a number of projects. I found them probably 4–5 years ago on Upwork. They had an excellent portfolio and a lot of positive feedback.

How much have you invested with them?

I’ve spent $21,000 on this project.

What is the status of this engagement?

We started working on this project in January 2018, and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

My main goal in creating an e-commerce site was to convert traffic into sales. Thanks to Xtreem Solution, the site has attained a substantially high conversion rate.

Also, I get constant feedback on how professional the site looks. One challenge in starting a new business is convincing potential customers that you’re a real business and not a scam. They’ve done a great job in showing that we’re legitimate by incorporating a live chat and a detailed About Us section. The site not only looks professional, but users feel comfortable making purchases on the site.

How did Xtreem Solution perform from a project management standpoint?

Their team did a great job of putting together a project timeline for the initial development and build. As we moved into the optimization phase, their schedule is more fluid. Initially, we were using Excel. I asked them to switch to Trello, which has worked out well. I'm very satisfied with their communication, and how quickly they complete tasks.

What did you find most impressive about them?

They’re so versatile that they can do anything. I've also used them for complicated machine learning projects and to develop iPhone and Android apps. I have complete confidence that no matter what I ask them to do, they will do a great job.

Any advice for potential customers?

Make sure you know exactly what you want, and put in as much detail as possible. The more detail, the better your product will be.

Introduce your business and what you do there.

We provide a social shopping platform that works by allowing users to shop on behalf of other people. If someone is traveling from one place to another, they can buy a product and then deliver it to the person who requested it, for a small profit.

What challenge were you trying to address with Xtreem Solution?

We needed help developing our web-based shopping platform.

What was the scope of their involvement?

Xtreem developed our PHP-based Laravel platform. We used Node.js for our chat system, without using any third-party APIs or a chat server. We have one-time password (OTP) authentication on the system, which is used to register user mobile numbers. We've integrated APIs for many services, including key players for delivering parcels in the Asian region.

What is the team composition?

We worked with a project manager, a business analyst, and 2–3 developers from their team.

How did you come to work with Xtreem Solution?

We saw their portfolio on Freelancer.com, where they had some interesting work, and we then communicated with them on Skype. Their quote was also quite reasonable.

How much have you invested with them?

The total cost has been $17,000–$18,000.

What is the status of this engagement?

We started working with them in February 2018. We went live in early July 2018, but are still doing some ongoing enhancements.

What evidence can you share that demonstrates the impact of the engagement?

The deliverable is good. We have some bugs and enhancements to take care of, but they've been helpful and open to feedback. Whenever I have an issue or comment, they responded well and tried to fix it for me.

We don’t have many users as we’re still taking baby steps. The beta users we do have are happy with the product.

How did Xtreem Solution perform from a project management standpoint?

They gave me a roadmap and a proposal, then handled everything professionally. They assigned a dedicated business analyst and a developer. I could discuss additional requirements with the business analyst and I worked directly with the developer on technical items. It was a well-organized and well-managed process.

What did you find most impressive about them?

Their commitment to delivering the work.

Are there any areas they could improve?

They could improve in terms of sticking to the timeline. It’s not so bad, but it would be good if they were always on time.

Do you have any advice for future clients of theirs?

They should establish a list of requirements before starting the actual work. Once those are confirmed, Xtreem will deliver.

Please describe your company and your position there.

Metro Contents provides home restoration services. This particular division offers pack out, cleaning, storage and pack back services for personal effects. Our services typically follow a personal disaster or major renovation. In my consulting position, I help the company put processes in place to reduce their cost and improve customer deliverables.

For what projects/services did your company hire Xtreem Solution?

This was my first time defining and building a software application. I hired Xtreem Solution to help me overcome three significant challenges. They provide support for managing data input into the system for estimated and ongoing costs. Reporting functions should help make informed, data-driven decisions. Lastly, we needed help pairing costs with billing.

What were your goals for this project?

We needed our product to be accepted by direct labor for ease of use. To achieve this goal, the apps required demonstrable data and management reliability to serve as a firm foundation for making decisions. 

How did you select this vendor?

I found Xtreem Solution through a recommendation from a service bureau. I selected them based on their support staff’s rapid and complete responses.

Can you go into detail about the services they provided and the scope of the project?

At the beginning of our project, I gave Xtreem Solution input about what I wanted. They came up with designs for the applications’ look and feel. In response, I sent them detailed proposed screens and reports according to the primer they had made. Xtreem Solution built our data collection iOS app along with a reporting and database management web app. The team continues to provide ongoing testing and monthly applications support

Can you share any information that demonstrates the impact that this project has had on your business?

The project is too new to know the impact.

How was project management arranged and how effective was it?

Initially, we managed the project by regularly updating a spreadsheet with comments.  Further along in the process, we transitioned to using Trello.

What did you find most impressive about this company?

Xtreem Solution maintains consistent daily communication with us. Our correspondence centers on progress updates and questions.

Are there any areas where they can improve?

My suggestion would be to conduct internal testing prior to product release. 

Introduce your business and what you do there.

I’m an entrepreneur looking for a system that allows people in the shipping community to identify and solve anomalies within the process via online trading. This includes things like outstanding charges, penalties, etc. The idea is to make it publicly available so that multiple users can access information in a controlled way. It’s like a workflow, payment gateway, invoicing, and billing tool all in one.

What challenge were you trying to address with Xtreem Solution?

I didn’t have the necessary experience with technology to digitize this manual process.

What was the scope of their involvement?

The initial project phases were scoping and understanding. We spent three to four weeks talking over email and Skype trying to get an understanding of what the problem was. We shared a lot of process maps. They had a project team look at the information and come up with various ideas on how we should go about the process.

We created flowcharts and put together a lot of mockups of what the frontend should look like. There were some ideas of what the database should do from storage and capability perspectives. We started talking about wireframes and putting together a couple of pictures of the front- and backend interfaces. They made those live so we could see them.

We took three to four months for beta testing and then started talking about the web release. This included what technologies we wanted to use, how we would integrate it with SMS and payment gateways, and which would work best for our purposes. We made these decisions together.

They’ve used a PHP full stack and Bootstrap. They’ve also used some add-on technologies such as a payment gateway. We’re using Twilio as the SMS server and MySQL for the database.

What is the team composition?

I’ve worked with a few people. I have one project manager who pulls everything together. We’ve also had someone involved in the wireframing process and backend work. They’re all based in India.

How did you come to work with Xtreem Solution?

I initially found Xtreem Solution on Upwork. I posted a job and interviewed many different providers. Somebody else also recommended them to me. They were open to hearing my ideas and what the real problem was. They didn’t just jump into solution mode or start recommending methodologies like other providers did. They were very keen on gaining a better understanding of the business. They were also more approachable than the others.

How much have you invested with them?

We’ve spent between $100,000–$120,000.

What is the status of this engagement?

We started working together in October 2017. The project is currently ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We’re close to having an MVP that we can release to market prior to perfecting it and adding on the final capabilities. I expect we’ll have external users before mid-February. We’re currently conducting some beta- and gamma testing with external users. It’s going really well.

I wanted the system to be available 24/7 with a payment gateway that interacts with the system. I also wanted it to flow really quickly and be able to store information for long periods of time on multiple platforms. Xtreem accomplished all of these things.

The system is also interactive and responsive. Xtreem Solution spent a lot of time doing that for us because the first couple of iterations weren’t as responsive as we wanted them to be. They reworked everything to make sure it was all fluid and interactive.

How did Xtreem Solution perform from a project management standpoint?

Our project manager is on top of things. He has a technology background which allows him to come up with good solutions and ideas on how we can make things work. I’ve never had a problem with their project management. He has delivered everything on time. The biggest delays in this project have been due to me not being able to take phone calls. We have an hour-long call every two days to ensure that the input and output processes are looking fine.

What did you find most impressive about them?

They care about delivering a product that’s going to work. They’re not interested in just getting the project done and are more than willing to make changes. They’ve iterated it to a point that’s much better than we originally expected.

Are there any areas they could improve?

They could be a bit better with documentation. I’m a very visual person and would like to see this process become more streamlined. I’d like to have more pictures of the posts, more words, and more technical information for my organization.

Introduce your business and what you do there.

I'm the Managing Director and Founder of IoClothes, an online community and platform intended to bring together a diverse group of people in industries that include technology companies, apparel and footwear brands, designers, and data analytics firms. We seek innovations in smart textiles and the wearable technology space.

What challenge were you trying to address with Xtreem Solution?

I had an existing informational landing page but needed experienced developers to help realize my full vision and build our unique platform.

What was the scope of their involvement?

I needed assistance with every aspect of the platform, including design, development, setting up my AWS server, and integrating my SSL certificate. I put together a very detailed requirements document which evolved over time, and they essentially built the platform from scratch.

The site includes a tiered membership functionality. While it’s free to join, paying members have access to exclusive content, particularly industry reports I provide regularly. Paying users may download the report, as well as an accompanying video and audio file.

The magic is really in the backend, as the system they built allows me to organize complex information and make updates as needed. But the user experience is also seamless, guiding members toward making a purchase or accessing the information they seek.

What is the team composition?

I was assigned a project manager and also communicated regularly with a designer and two developers.

How did you come to work with Xtreem Solution?

They responded to a solicitation I posted on Upwork. I received bids from several companies, but one of Xtreem Solution’s representatives took the proactive step of reaching out to me personally. I explained my project to him and he reiterated the key points of our conversation. The fact that he’d actually listened to my needs gave me a sense of confidence.

Even though I hadn’t finished considering other bids, I hired them on the spot and haven’t looked back since.

How much have you invested with them?

Over $20,000, which is an extremely good value. They could honestly charge a lot more because they're very good at their job and committed to client satisfaction. They definitely earned every dime.

What is the status of this engagement?

We started working together in September 2017 and completed the project in January 2018. We're working on some minor bug issues right now, but the site is live and I'm currently uploading content.

What evidence can you share that demonstrates the impact of the engagement?

They did a tremendous job. The platform is exactly as I envisioned and I’m 100% satisfied because they worked with me every step of the way.

While I haven’t yet shared the product within the industry, I’ve received a number of compliments from people who have seen the site. They’ve been impressed by the clean, professional appearance and find the site easy to navigate.

How did Xtreem Solution perform from a project management standpoint?

I’m incredibly meticulous and stayed closely involved in the development process. I provided five to ten pages of notes every day–including weekends–for four months and they took the time to address each point, line by line. We communicated through Skype multiple times each day, with each conversation ranging from five minutes to an hour and a half, and I never encountered any language difficulties.

With other companies, it can be unclear who you’re actually speaking to. With Xtreem Solution, I knew my project manager and he made himself readily available.

What did you find most impressive about them?

This is the only development company I’ve worked with, but customer service transcends any industry. Xtreem Solution treats their customers with tremendous respect and works to ensure customer satisfaction.

For instance, one feature I requested was autosizing for user profile pictures. They were honest about the fact that they didn’t have the necessary tools on hand, but they promised to find a solution and they delivered.

Are there any areas they could improve?

We had to rely on Upwork’s payment platform, which can sometimes be an inefficient system.

Introduce your business and what you do there.

I’m the CEO for KBI Industries, a materials provider for the wood industry for kitchen, bedroom, or office furniture. We take on orders from third parties, fulfill them, and proceed all the way through to delivery.

What challenge were you trying to address with Xtreem Solution?

Our old framework for taking orders was completely manual, so we had to do lots of paperwork and phone calls. We decided it was time to take orders through an online system directly from our website, so we began looking for a firm.

What was the scope of their involvement?

Xtreem Solution gave us a unique set of software impregnated into our website, which actually calculates the material usage, the cost, and even delivery. Literally everything from the beginning to the end of an order. The system provides our client with a quotation in real time, and that speeds up the process and makes our site look much more professional.

What is the team composition?

It seems they had one person for each separate task. I had a designer, programmer, and developer, along with a few other team members. In total, there were around five or six people who worked on the project from start to finish.

How did you come to work with Xtreem Solution?

I found Xtreem online, and they had the best rating and satisfaction in providing solutions for customers’ needs. I looked through their past work, and they were capable of providing exactly what I needed.

How much have you invested with them?

We spent around £12,000 [US$15,986].

What is the status of this engagement?

The project started in September and ended in November.

What evidence can you share that demonstrates the impact of the engagement?

Xtreem completed all their work, and now I have to do a few things before the system goes live for our customers. I’ve been able to use it, though, and it’s already increased my workload tenfold, but the level of hassle has decreased significantly. I can get more done in a shorter amount of time because everything is automated now; we don't have to make our own receipts or do everything manually anymore. Their algorithm is extremely accurate, and the quick quote makes us much more favorable amongst our competition.

How did Xtreem Solution perform from a project management standpoint?

We mainly used Skype chat to communicate on a daily basis, and my point of contact answered every question I had. Any changes we asked to make were done within a few hours. There was never any misunderstanding between what was expected and what they gave.

What did you find most impressive about them?

Xtreem was highly committed to our project. They were always able to deliver, and they always replied to any concerns or questions with quick and effective solutions. I was never left waiting, and they did everything on time and correctly.

Are there any areas they could improve?

I can't think of anything.

Introduce your business and what you do there.

I am the CEO and founder of a software company. We are a one stop shop shipping platform for online stores.

What challenge were you trying to address with Xtreem Solution?

We were trying to connect online stores on a single platform, from a multitude of different sales channels and platforms. We had the issue of connecting the carriers and sales platforms to one dashboard, and syncing all of those together.

What was the scope of their involvement?

Originally, my team had started developing the solution together, but we ran into some database issues and with the front-end development. We went from start to finish with Xtreem Solution. We reviewed the original architecture and infrastructure of the site, the language we were going to use, as well as the API’s we were going to use, and we reviewed how it was going to work; everything was hands on. It was very smooth sailing with them, and their team was very professional and had excellent communication. There were available whenever I needed them.

As of now, it is strictly a web platform. Xtreem Solution used PHP, MySQL databases, and JavaScript for the front end. It has quite a few features, some of which are the API, which is basically a single API that connects carriers like USPS, UPS, FedEx, Canada Post, and platforms like eBay, Etsy, Shopify, creating an API that connects to one dashboard. On top of that, we also have email systems, as well as fully customizable shipping labels, and emails associated with every single sale and order.

What is the team dynamic?

About four or five people have been working on the project, but there may have been other people that worked on it as well for the smaller aspects of the project. 

How did you come to work with Xtreem Solution?

I had searched for freelancers through Google, connected with Xtreem Solution via Upwork, and went from there.

How much have you invested in them?

We have spent around $10,000 USD.

What is the status of this engagement?

We started working together towards the end of 2016, and the project is almost complete. We are currently finishing some A/B testing to make sure everything works and looks good.

What evidence can you share that demonstrates the impact of the engagement?

Reviews have been positive and the design is flawless. Like any program, and especially as it is the first version, there are minor things that can be tweaked and can be better, but as of now, all of the reviews have been good. We have spoken to a lot of potential customers that are using different sales channels and platforms, and they have liked it. The product we developed can compete with a lot of other options that are on the market right now.

How did Xtreem Solution perform from a project management standpoint?

They have great project managers that are very detail oriented. Their communication has been great. They are reliable, accountable and on time, and answer any question that may arise. They keep me updated with the progression and the status, or if there are any bugs or delays. We mostly communicate through Skype, and a little bit though join.me for screen sharing.

What did you find most impressive about them?

This was the first time I reached out to a development firm and worked with them hands-on. A lot of people complain about outsourcing overseas in regards to communication and getting the job done, but Xtreem Solution has exceptional communication and managed to get the work done.

Are there any areas they could improve?

Any company has something they can work on, even if it is just adding more developers to speed up the process.