Are you satisfied with their work?
Yes, they're very responsive and they get the stuff done that I ask to get done. The website does everything it's supposed to do, and when we have a problem, concern, or question they handle it for us or address it.
What were the results of the project?
The website design is done. They do update the site for me on an as-needed basis, and they continue to do SEO and what's necessary to keep traffic coming to the site.
Do you have any statistics or metrics to track improvement from the project?
No, we track through our industry base, and what our clients attribute, and understand, and believe us to be. Obviously, we do get traffic in sales from the website, so that's measurable. Mostly it's based on presence and brand, which is a little hard for us to measure. When we call people in the industry, they know who we are and we're a fairly new company. That speaks volumes about the work being done.
Is there anything unique about them that really makes them stand out, compared to other companies?
When I walk in and talk to Xplode Marketing, and tell them what I'm looking for, they grasped it, they understood it, and they produced the product that I wanted. That was a big deal when interviewing other companies. They didn't see your vision, or they didn't understand what I was trying to accomplish. When I spoke to them, they did understand what I was trying to accomplish.
Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?
No. I think they did a great job on giving me what I asked for. On every piece along the way, their timing has been great, they've been on the project, and all the programming is done. They've done everything they said they would do. I'm a happy client.