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Web videos and presentations

5.0
3 reviews

Web videos and presentations for startups and digital agencies

 
$5,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2016
Show all +
Kyiv, Ukraine
headquarters
  • XPLAI
    Yaroslavskii lane, 1/3
    Kyiv, KY 04071
    Ukraine
    +1 646 90 50 110

Portfolio

TRY explainer video

TRY explainer video http://xplai.com/project/try

Reviews

5.0
3 reviews
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Asset Design & Video Content for Digital Lab

"XPLAI goes above and beyond to deliver outstanding work."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2017 - Dec. 2018
Project summary: 

XPLAI designed illustrations and created animations and video content for multiple promotional campaigns, preparing a series of digital assets in several outsourced engagements.

The Reviewer
 
1-10 Employees
 
Sydney, Australia
Creative Director, Design Lab
 
Verified
The Review
Feedback summary: 

Initial projects with XPLAI positively affected client relationships and quickly led to new opportunities. The team’s collaborative approach, high-quality deliverables, and willingness to take direction added clear value.

BACKGROUND

Please describe your company and your position there.

I’m the founder and director of a company that focuses on creating top-tier digital products, services, and online marketing campaigns for a range of select clients. I’m involved in everything that goes in and out of the business, and I work collaboratively with our internal and remote design and development teams.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire XPLAI?

XPLAI has been involved in numerous projects that required animation and video content. Their work included social animations, promotional videos, and icon and illustration design.

What were your goals for this project?

Through these projects, we wanted to create a series of high-quality digital assets for our clients. The quality and speed of the production were paramount to meeting our expectations.

SOLUTION

How did you select this vendor?

I had collaborated with one of the designers at XPLAI before the company formed. Their skill motivated me to continue the relationship. As their business has grown, our collaboration has increased, and they are now able to expand into different areas of design production.

Describe the video(s) and the process in detail.

We provide detailed briefs for XPLAI that match our project expectations, and they work with us to achieve our vision creatively. The process is quite collaborative: they send updates throughout the production cycle, and we provide remote art direction to achieve the correct result.

What was your vendor’s project management or feedback process?

We discuss and collaborate with XPLAI primarily via Slack and occasionally via email. This allows us to stay in constant communication; we treat them like they’re a part of our in-house team. We share and create storyboards and prepare test animations and illustrations before finalizing the project results.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The projects we have completed with XPLAI have led to further work, as they’ve had a positive impact on our client relationships.

How effective was the workflow between your team and theirs?

The workflow is constant, iterative, and collaborative. We help guide them creatively to meet our needs and vision through constant art direction and feedback.

What did you find most impressive about this company?

XPLAI goes above and beyond to deliver outstanding work. They help us deliver projects and solutions that meet our client's needs, and we guide each other through our own areas of expertise.

Are there any areas for improvement?

We work with XPLAI to ensure the results match our expectations. For this reason, we haven’t found any significant areas of their business model that need improvement. 

5.0
Overall Score They're an excellent business with a remarkable team.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They work with us to meet our deadlines.
  • 5.0 Cost
    Value / within estimates
    Some projects can become costly, but they help us ensure this doesn't happen.
  • 5.0 Quality
    Service & deliverables
    They provide fantastic, consistent work.
  • 5.0 NPS
    Willing to refer
    They're good friends and close creative collaborators. I have no issue recommending them.

Animation and Design for Digital Marketing Firm

"They're able to get everything right from the first try ..."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2017 - Ongoing
Project summary: 

Using a creative brief that was provided to them, XPLAI designed scrolling inforgraphics and created videos for a marketing project.

The Reviewer
 
1-10 Employees
 
Washington, DC
Director of Project Management, Digital Marketing Firm
 
Verified
The Review
Feedback summary: 

They deliver high-quality, creative designs that make clients happy. Remaining exceptionally responsive throughout the project and resolving any issues within 24 hours, they've earned client's trust and became a go-to design partner. 

BACKGROUND

Introduce your business and what you do there.

I work at a digital marketing firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with XPLAI?

We needed a company to help us create scrolling infographics for one of our projects.

SOLUTION

What was the scope of their involvement?

Our recent project was to design scrolling infographics, which incorporated brand identity and illustrations. They've done about 10 projects for our organization. Usually, we give them a creative brief and they go from there. They've also done videos for us. 

What is the team composition? 

We work with 2–3 people in total, including our project manager.

How did you come to work with them?

One of our owners found them.

How much have you invested with them?

We spent about $7,000 on my projects, and about twice as much on other projects they had done for our company. 

What is the status of this engagement? 

We started working with them in March 2017 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're very happy with the quality they produce, which is why we continue working with them. Our clients love the products we deliver to them.

How did they perform from a project management standpoint?

They've met all of their deadlines (when there was a missed deadline, it wasn't their fault). They're also phenomenal communicators. We've worked with a lot of companies that are located outside of U.S. and we often struggled with back-and-forth communication, but we didn't have any problems at all with XPLAI. They're extremely responsive. If we need to do any edits, they deal with them immediately, usually resolving any issues within 24 hours. We've used Slack, Asana, and Harvest for project management.

What did you find most impressive about them?

They're able to get everything right from the first try and they're always there for us.

Are there any areas they could improve?

No, not at this time.

Do you have any advice for potential customers?

Have an updated creative brief and have all the information in one spot for them. They'll take it and go from there.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They've met all their deadlines.
  • 5.0 Cost
    Value / within estimates
    We've been thrilled to work with them. That's a great value for the exceptionally creative work they do for us.
  • 5.0 Quality
    Service & deliverables
    They do high-quality work and they're a pleasure to work with.
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them.

Video Production for Technology Provider

“There are very few agencies I’ve dealt with who could provide such amazing work.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June - Oct. 2017
Project summary: 

XPLAI conceptualized, scripted, storyboarded, and produced a motion graphic marketing video in both English and Arabic. They also created a stadium banner and another short video.

The Reviewer
 
201-500 Employees
 
Damman, Saudi Arabia
Anis Moussa
Marketing Manager, Sahara Net
 
Verified
The Review
Feedback summary: 

Versions of the video have a combined 13,000 views, and both internal and external feedback have been positive. XPLAI’s client servicing, communication, and attention to detail contributed greatly to the video’s professional presentation and overall exemplary project experience.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager of Sahara Net, an information and communications technology provider in Saudi Arabia. We provide anything that has to do with internet connectivity and data-only connectivity, as well as MPLS [multi-protocol label switching] and VPN [virtual private network] encryption methods. We also have hosting (e.g., co-location hosting and dedication hosting) and cloud services and solutions (e.g., VPS and ERP [enterprise resource planning]). We also offer cloud storage and security.

We’re a Golden Partner of Microsoft in Saudi Arabia, so we sell Microsoft licenses (e.g., Microsoft Office 365). We’re soon going to be able to provide Azure Stack services within Saudi Arabia as well.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with XPLAI?

We launched an e-commerce website to sell our cloud services and solutions, but needed to create an explanatory and motion graphic video to highlight our offerings in an attractive way.

SOLUTION

What was the scope of their involvement?

They created the concept, developed the script, and came up with a storyboard. They showed me mockups of what the video was going to look like. They also gave me some voice-over samples to choose from and showed me the background music. They professionally produced an English and Arabic version of the motion graphic video.

They also worked on other tools and smaller projects with me. They created a perfect stadium dynamic banner which lasts for 10 seconds. They also did another short video containing a few images that lasted 50 seconds.

What is the team composition?

There was an account manager and 1–3 other people who were working with her.

How did you come to work with XPLAI?

I looked on Upwork for a freelancer or agency who could produce our video. I contacted a few, but wasn’t satisfied until I met and talked with XPLAI. We came up with a price and agreed to work together.

How much have you invested with them?

We spent around $1,500 for both videos. They gave me a very attractive price.

What is the status of this engagement?

We worked together from June 2017–October 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I ran an online campaign for this video that received a good number of views. The English version on YouTube had almost 10,000 views, while the Arabic version had about 3,000. I ran a campaign on Facebook as well, but I’m unsure how many views we got there. People from inside and outside the company I work with have provided feedback stating that they loved the end product. They said it was professionally done.

How did XPLAI perform from a project management standpoint?

They were excellent. The account manager was very cooperative, supportive, and understanding. Whenever I had something to talk about, she would come and speak with me in a nice and professional manner. She was always available. We communicated via Skype quite often. She is a great asset of XPLAI.

What did you find most impressive about them?

They communicated well and their client servicing was amazing. They provided great follow-up and quality of work. If I asked for things I knew would take time, they did it instantly and provided me with changes. They paid attention to detail and had great design skills. Everything was awesome. I rarely find people with this level of professionalism, quality, cooperation, and communication. I’m a straightforward person, and I mean it when I say that there are very few agencies I’ve dealt with who could provide such amazing work. It was great working with them.

Are there any areas they could improve?

I wish they could speak Arabic so that I could do more work with them in my language. They were surprisingly good at it, though. I have no suggestions for improvement, to be honest.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    It was excellent.
  • 5.0 Quality
    Service & deliverables
    They delivered quality work and were responsive. They had good communication skills, client servicing, and pricing.
  • 5.0 NPS
    Willing to refer
    I would absolutely recommend them to anyone. I just hope they’re available whenever I need them. So far, they’ve always been there.