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Web videos and presentations

5.0
12 reviews

Web videos and presentations for startups and digital agencies

 
$5,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2016
Show all +
Kyiv, Ukraine
headquarters

Portfolio

PILOTWORKS explainer video

Trumaker Explainer video

TRY explainer video

Chainstack explainer video

SEON explainer video

An explainer video we did for SEON - a fraud prevention leader in the digital sphere.

Zoo Reward explainer video

Smart Office Solutions explainer

Doosan explainer

Doosan Group is an internationally famous corporation that has many daughter companies.
It operates in the different spheres — from energy to construction equipment and even IT services.

Beauty Pro promo video

A very swift, dynamic and striking promo for Beauty pro app which makes the life easier and more beautiful for women.

Gobble explainer video

OKKO Pay promo video

BP Driver Rewards promo video

Innomovo — P2P car sharing ecosystem promo video

Nimble promo

Our promo for a Nimble company which designs
their products for the medical industry.

Sahara Net explainer video

А nice video we created for the Arabic company — the top Internet and Communications Technology provider in the Saudi Market.

 

Reviews

5.0
12 reviews
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Explainer Videos for Blockchain Platform

“Every one of our videos has come out well.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2019 - Ongoing
Project summary: 

XPLAI worked on a selection of explainer videos for a blockchain platform. They created mockups before producing and editing several iterations of the videos.

The Reviewer
 
11-50 Employees
 
Singapore
Santosh SN
Content Specialist, Chainstack
 
Verified
The Review
Feedback summary: 

The team produced a quality selection of videos that have generated an increase in site traffic and social media engagement. Patient and organized, the team took on feedback well and deliver exceptional customer service.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the content specialist for a leading blockchain platform as a service company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire XPLAI?

We hired them to create various explainer videos around our offerings and features.

What were your goals for this project?

To have better communication across our complex feature set.

SOLUTION

How did you select this vendor?

We selected them based on their pricing, portfolio, and responsiveness.

Describe the video(s) and the process in detail.

We provided them with briefs and rough storyboards, then they come back with mockups and later, complete animations.

What was your vendors' project management or feedback process?

They’ve been thorough and patient at incorporating our extensive feedback.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Every one of our videos has come out well. They’ve increased traffic to our website, generated a better understanding of our product and its features, and increased our social media likes.

How effective was the workflow between your team and theirs?

Julia (Producer, XPLAI) is our project manager and she’s a paragon of patience. We’ve gone through numerous iterations, and she’s patiently helped to incorporate our feedback to deliver a finished, slick video end of the day.

What did you find most impressive about this company?

Their customer service is unbeatable. Our project manager was thorough and patient in her communication us and without her, our projects would not have seen the light of day. The technical team did a wonderful job of delivering slick videos at an affordable price.

Are there any areas for improvement?

They should keep doing the same.

5.0
Overall Score A brilliant combination of price, quality, and value.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Excellent.
  • 5.0 Cost
    Value / within estimates
    We're price-sensitive and the quality is perfect for the value.
  • 5.0 Quality
    Service & deliverables
    Slick, clean deliverables.
  • 5.0 NPS
    Willing to refer
    They're the video world's best kept secret.

Video Production for Car Sharing Company

"They were very responsive and made remote collaboration easy for us."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. - Feb. 2019
Project summary: 

XPLAI produced a video and integrated it into the company's website. Their team was responsible for the full production, including producing a storyboard and providing voice actors.

The Reviewer
 
1-10 Employees
 
Greece
Technology Commercialization Expert, Ride Sharing Service
 
Verified
The Review
Feedback summary: 

The video met expectations, was delivered on time, and under budget. XPLAI was communicative and receptive to feedback. Despite having to work remote due to distance, they were able to have a successful collaboration. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am part of the team behind a technology platform that powers shared mobility services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire XPLAI?

Video production.

What were your goals for this project?

We asked XPLAI to produce a video explaining the motivation behind creating our company and its core characteristics. The video content was integrated into our website.

SOLUTION

How did you select this vendor?

We carried out research to find video production companies that could create the kind of content we were aiming for, under our budget and time constraints.

Describe the video(s) and the process in detail.

We initially provided the video script and some input on the illustration style. XPLAI took it from there, producing a storyboard that we reviewed and changed to our preferences. This was followed by visual illustrations that we iterated on with XPLAI. Afterwards, we were given sample voice recordings by different voice artists to choose from.

The audio was recorded and we were able to make changes on this as well. We provided XPLAI with the music background track that we preferred and they delivered a video production result that we were absolutely satisfied with.

What was your vendors' project management or feedback process?

XPLAI assigned one person as the project manager. We worked with that person through email exchanges, voice calls, a video call and messaging. We were asked for feedback in every step of the process and they were very fast to iterate on this feedback.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They were very easy to work with. The project was completed in time, under budget and matched our requirements.

How effective was the workflow between your team and theirs?

The workflow was very effectictive and the comunication overhead was minimal.

What did you find most impressive about this company?

What I found most impressive was the speed at which they iterated and responded to our feedback. They were very responsive and made remote collaboration easy for us.

Are there any areas for improvement?

The sky is the limit.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Informational Campaign for University Selection Process

"They delivered on time at every step."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. - Feb. 2019
Project summary: 

XPLAI designed a series of scholastic posters. They created 12 high-quality sample designs and worked to develop a final draft based on client approval. The publication of the final posters is ongoing.

The Reviewer
 
11-50 Employees
 
Kyiv, Ukraine
Nin Khodorivsko
Communication Manager, CEDOS Think Tank
 
Verified
The Review
Feedback summary: 

The team’s style and illustrations went into the design of a landing page, which has generated positive feedback based on its visual appearance. The quality of XPLAI’s design prototyping ensured that the final product’s style matched market demands.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm a communication manager for an independent, non-profit, non-commercial think tank. We analyze policies and provide solutions to improve equality and social justice in school and higher education, urban development and migration governance.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire XPLAI?

We needed an attractive poster to grab the attention of school graduates and encourage them to make an informed choice on their higher education. The Ministry of Education and Science will oblige every school in Ukraine to hang this poster during the graduation period.

What were your goals for this project?

Our research showed that graduates often chose their university and profession based on rumors and stereotypes, so we wanted to improve the number of graduates making evidence-based decisions on their continuing education.

SOLUTION

How did you select this vendor?

I searched through around 200 profiles of Ukrainian graphic designers and illustrators on Behance, then contacted about 30 of them whom I thought had complementary styles. We chose XPLAI because they had their contract process in order and they were quick, kind and rational during the negotiation process.

Describe the scope of their work in detail.

They received our description of the audience, the aims of our project, and the text of the product. They proposed several styles and made 12 example works, then created the draft based on the style we chose. They were eager to finalize the draft according to any suggestions I had.

What was the team composition?

I worked with a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project is still ongoing, so I can’t provide results for the posters. However, we’ve used the style and illustrations developed by XPLAI to create a landing page, which has been tested already and users have found it interesting and attractive.

How effective was the workflow between your team and theirs?

It was very helpful that their supportive project manager could correspond electronically so that I didn't have to call and talk. All of our negotiations are written and I could refer to the previously made suggestions to check if we did all we planned. They delivered on time at every step.

What did you find most impressive about this company?

Their delivery of an array of quality examples gave us the opportunity to make an excellent design choice. All of the examples were well drawn, so we could concentrate on the style of work rather than judging quality.

Are there any areas for improvement?

No, I can’t think of anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Production for Content Creation Company

"They're a talented bunch, and we are lucky to offer their work to our clients."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2017 - Ongoing
Project summary: 

XPLAI creates explainer videos for the medical and governmental sectors. The team produces storyboards, illustrations, animations, and soundtracks.

The Reviewer
 
11-50 Employees
 
Seattle, Washington
Marty Riemer
President, Twisted Scholar, Inc.
 
Verified
The Review
Feedback summary: 

Every client is thrilled with XPLAI's clear, attractive visualizations of complicated concepts. The team constantly enhances their creative offerings by honing their animation skills and delivery processes. Their deep talent, proactive attitude, and broad knowledge make them an exceptional partner. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Twisted Scholar is a video production company that creates compelling informational content for healthcare and government agencies. I'm the president and executive producer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire XPLAI?

We needed to create attractive, animated explainer videos that conveyed complex concepts through clear visuals.

What were your goals for this project?

We wanted to create stylish videos that met client demands while remaining within a tight budget.

SOLUTION

How did you select this vendor?

I found them on the internet, contacted them through email, and used a basic project to test their capabilities. They exceeded my expectations on each step of the project.

Describe the video(s) and the process in detail.

We send them scripts, conceptual outlines, and rough visual ideas. They typically respond with storyboards and sample illustrations that convey the message. Once we approve the illustrations, we give them a rough soundtrack with narration and they animate the video scene by scene.

Approving the video is an iterative process: they submit drafts to the client, we make changes, and they submit more drafts. After approving a final draft, they enhance the soundtrack and deliver a master track.

What was your vendors' project management or feedback process?

Their team stays in constant contact with our producers, ensuring that each project meets the client's expectations.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our clients love their work, and their illustration and animation capabilities have improved significantly during our collaboration. They're a talented bunch, and we are lucky to offer their work to our clients.

How effective was the workflow between your team and theirs?

We've had difficulties with foreign contractors because of the language barrier. That isn't the case with XPLAI. We work on technically complex projects, but they always stay on task and understand our proposals.

What did you find most impressive about this company?

We liked the original work we received from XPLAI. Even though we never asked for improvements, they made internal changes to improve their illustration and animation capabilities. Now their work is even better.

Are there any areas for improvement?

I have no suggestions.

5.0
Overall Score They are excellent.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They're always flexible with their scheduling, even rushing jobs that come in at the last minute.
  • 4.5 Cost
    Value / within estimates
    There are cheaper alternatives, but their work justifies their reasonable prices.
  • 5.0 Quality
    Service & deliverables
    Their work is outstanding. More importantly, they are committed to finishing projects and making clients happy.
  • 5.0 NPS
    Willing to refer
    I would recommend them, as long as it doesn't make them unavailable for our projects!

3D Product Animation for Musical Product Design Company

“The team is good at exploring unfamiliar fields and integrating new knowledge into their skill sets.”

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4.5

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May - Aug. 2018
Project summary: 

XPLAI created a 3D concept animation for a new musical instrument. The video demonstrated how to play the instrument and featured a provided soundtrack.

The Reviewer
 
1-10 Employees
 
United States
Lead Industrial Designer, Musical Product Design Company
 
Verified
The Review
Feedback summary: 

The animation will be used to attract prospective investors and gather feedback for production. Despite the specific project requirements, XPLAI proved more than capable of transforming constructive criticism into visual solutions. Strong management and collaboration were key to their success.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the lead industrial designer for a company that specializes in designing and developing advanced musical products. Our goal is to turn music playing into the most intuitive and exciting experience. In my role, I’m in charge of product design and commercial promotion support.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire XPLAI?

We approached XPLAI to make an explainer animation of our new product. The video needed to help our audiences better understand the product's features, functions, and playing method. We also required XPLAI’s team to know basic music theory in order to implement the most appropriate visual effects when demonstrating the product.

What were your goals for this project?

We wanted the demo to thrill audiences and pique their passion for playing music through an easily understandable visual model.

SOLUTION

How did you select this vendor?

We looked up options on a crowdsourcing platform, researching vendor samples and identifying cases that resonated with our culture. XPLAI’s case demonstration was outstanding, and they provided us with a quick mockup to review after our initial contact. Their quote also matched our budget.

Describe the video(s) and the process in detail.

In the first meeting, we provided XPLAI with a detailed set of video requirements, stipulating that they give weekly updates on their process. We wanted to review their outcomes to ensure that the final version would fulfill our expectations. They delivered an animation featuring 3D models and music.

What was your vendors' project management or feedback process?

They assigned product management staff who were responsible for connecting us to their team. During one stage, we asked their team to sync our soundtrack with their visuals, which required a large amount of work. However, their management was responsive to all of our feedback throughout the project and fixed any problems that arose.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They’ve only recently finished the video, so we don’t have any hard metrics. However, the video is part of an ongoing marketing process. We intend to present the video to potential investors and test users to collect feedback for future product development.

How effective was the workflow between your team and theirs?

They promptly delivered outcomes on a weekly basis and refined issues based on our review. Their product management played a crucial role in coordinating our questions and requirements with the production team.

What did you find most impressive about this company?

They’re a first-rate agency that works efficiently. The team is good at exploring unfamiliar fields and integrating new knowledge into their skill sets. Though our requirements called for a specific background in music and tech, they delivered as promised, and we were completely satisfied with XPLAI’s work.

Are there any areas for improvement?

Because the team is young and continuing to grow, they’ll inevitably encounter industries and methods that they’re unfamiliar with. As a result, it can take a bit of time in the beginning before they can start to produce work efficiently. It would benefit them if management scheduled a more realizable time frame for each stage.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They were responsible for our weekly meetings and upheld them.
  • 5.0 Cost
    Value / within estimates
    They provided a reasonable cost structure, which was less than what we expected.
  • 5.0 Quality
    Service & deliverables
    They completely fulfilled our requirements.
  • 5.0 NPS
    Willing to refer

Introductory Video for Mobile App

“XPLAI stands out because of the team’s professionalism and knowledge.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May - June 2018
Project summary: 

XPLAI conceptualized and produced a video that promotes an app for fashion influencers.

The Reviewer
 
1-10 Employees
 
Saudi Arabia
Founder, Fashtory
 
Verified
The Review
Feedback summary: 

The video received positive feedback and increased conversion rates. XPLAI’s expertise, passion, and flexibility contributed to successful results, to the extent that they’ve been assigned another project.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the founder of a mobile application.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with XPLAI?

We wanted to create a promo video.

SOLUTION

What was the scope of their involvement?

Initially, they created a mood board with ideas for presenting the application. After a lot of modifications, they showed me a couple of different versions. We ended up with an excellent 25-second video. The music they chose was also interesting.

What is the team composition?

Julia (Account Manager, XPLAI) was our main contact. She was excellent. I also spoke with one of the managers at the start of the project.

How did you come to work with XPLAI?

I searched for video production companies online. I liked XPLAI’s animation and their style. Since they were also helpful and responsive, I decided to hire them for this project.

How much have you invested in them?

We spent around $2,500 on the video.

What is the status of this engagement?

We started working together in May 2018, and it is an ongoing relationship. The video is complete, but we are planning to assign another project to them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

People have noticed the high quality of our video. It also has a better conversion rate than our previous promotions.

How did XPLAI perform from a project management standpoint?

Julia took care of everything. She was in touch with me the entire time and clearly explained every step of the process. Their team sought my approval before making any modifications and accepted all of my feedback. Other companies would only allow you a certain number of modifications, but XPLAI was flexible. Despite some delays on my end, they took care of whatever I needed.

What did you find most impressive about them?

XPLAI stands out because of the team’s professionalism and knowledge. They made sure that I was happy, which is why I love working with this company. They love what they do, and they are good at it.

Do you have any advice for potential customers?

Make sure that you explain everything you have in mind.

5.0
Overall Score Julia was nice and friendly. I really enjoyed working with her.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    The price was really good for the quality of the video.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would recommend them to someone looking for animated videos.

Asset Design & Video Content for Digital Lab

"XPLAI goes above and beyond to deliver outstanding work."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2017 - Dec. 2018
Project summary: 

XPLAI designed illustrations and created animations and video content for multiple promotional campaigns, preparing a series of digital assets in several outsourced engagements.

The Reviewer
 
1-10 Employees
 
Sydney, Australia
Creative Director, Design Lab
 
Verified
The Review
Feedback summary: 

Initial projects with XPLAI positively affected client relationships and quickly led to new opportunities. The team’s collaborative approach, high-quality deliverables, and willingness to take direction added clear value.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the founder and director of a company that focuses on creating top-tier digital products, services, and online marketing campaigns for a range of select clients. I’m involved in everything that goes in and out of the business, and I work collaboratively with our internal and remote design and development teams.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire XPLAI?

XPLAI has been involved in numerous projects that required animation and video content. Their work included social animations, promotional videos, and icon and illustration design.

What were your goals for this project?

Through these projects, we wanted to create a series of high-quality digital assets for our clients. The quality and speed of the production were paramount to meeting our expectations.

SOLUTION

How did you select this vendor?

I had collaborated with one of the designers at XPLAI before the company formed. Their skill motivated me to continue the relationship. As their business has grown, our collaboration has increased, and they are now able to expand into different areas of design production.

Describe the video(s) and the process in detail.

We provide detailed briefs for XPLAI that match our project expectations, and they work with us to achieve our vision creatively. The process is quite collaborative: they send updates throughout the production cycle, and we provide remote art direction to achieve the correct result.

What was your vendor’s project management or feedback process?

We discuss and collaborate with XPLAI primarily via Slack and occasionally via email. This allows us to stay in constant communication; we treat them like they’re a part of our in-house team. We share and create storyboards and prepare test animations and illustrations before finalizing the project results.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The projects we have completed with XPLAI have led to further work, as they’ve had a positive impact on our client relationships.

How effective was the workflow between your team and theirs?

The workflow is constant, iterative, and collaborative. We help guide them creatively to meet our needs and vision through constant art direction and feedback.

What did you find most impressive about this company?

XPLAI goes above and beyond to deliver outstanding work. They help us deliver projects and solutions that meet our client's needs, and we guide each other through our own areas of expertise.

Are there any areas for improvement?

We work with XPLAI to ensure the results match our expectations. For this reason, we haven’t found any significant areas of their business model that need improvement. 

5.0
Overall Score They're an excellent business with a remarkable team.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They work with us to meet our deadlines.
  • 5.0 Cost
    Value / within estimates
    Some projects can become costly, but they help us ensure this doesn't happen.
  • 5.0 Quality
    Service & deliverables
    They provide fantastic, consistent work.
  • 5.0 NPS
    Willing to refer
    They're good friends and close creative collaborators. I have no issue recommending them.

Animation and Design for Digital Marketing Firm

"They're able to get everything right from the first try ..."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2017 - Ongoing
Project summary: 

Using a creative brief that was provided to them, XPLAI designed scrolling inforgraphics and created videos for a marketing project.

The Reviewer
 
1-10 Employees
 
Washington, District of Columbia
Director of Project Management, Digital Marketing Firm
 
Verified
The Review
Feedback summary: 

They deliver high-quality, creative designs that make clients happy. Remaining exceptionally responsive throughout the project and resolving any issues within 24 hours, they've earned client's trust and became a go-to design partner. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work at a digital marketing firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with XPLAI?

We needed a company to help us create scrolling infographics for one of our projects.

SOLUTION

What was the scope of their involvement?

Our recent project was to design scrolling infographics, which incorporated brand identity and illustrations. They've done about 10 projects for our organization. Usually, we give them a creative brief and they go from there. They've also done videos for us. 

What is the team composition? 

We work with 2–3 people in total, including our project manager.

How did you come to work with them?

One of our owners found them.

How much have you invested with them?

We spent about $7,000 on my projects, and about twice as much on other projects they had done for our company. 

What is the status of this engagement? 

We started working with them in March 2017 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're very happy with the quality they produce, which is why we continue working with them. Our clients love the products we deliver to them.

How did they perform from a project management standpoint?

They've met all of their deadlines (when there was a missed deadline, it wasn't their fault). They're also phenomenal communicators. We've worked with a lot of companies that are located outside of U.S. and we often struggled with back-and-forth communication, but we didn't have any problems at all with XPLAI. They're extremely responsive. If we need to do any edits, they deal with them immediately, usually resolving any issues within 24 hours. We've used Slack, Asana, and Harvest for project management.

What did you find most impressive about them?

They're able to get everything right from the first try and they're always there for us.

Are there any areas they could improve?

No, not at this time.

Do you have any advice for potential customers?

Have an updated creative brief and have all the information in one spot for them. They'll take it and go from there.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They've met all their deadlines.
  • 5.0 Cost
    Value / within estimates
    We've been thrilled to work with them. That's a great value for the exceptionally creative work they do for us.
  • 5.0 Quality
    Service & deliverables
    They do high-quality work and they're a pleasure to work with.
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them.

Video Production for Technology Provider

“There are very few agencies I’ve dealt with who could provide such amazing work.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June - Oct. 2017
Project summary: 

XPLAI conceptualized, scripted, storyboarded, and produced a motion graphic marketing video in both English and Arabic. They also created a stadium banner and another short video.

The Reviewer
 
201-500 Employees
 
Damman, Saudi Arabia
Anis Moussa
Marketing Manager, Sahara Net
 
Verified
The Review
Feedback summary: 

Versions of the video have a combined 13,000 views, and both internal and external feedback have been positive. XPLAI’s client servicing, communication, and attention to detail contributed greatly to the video’s professional presentation and overall exemplary project experience.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager of Sahara Net, an information and communications technology provider in Saudi Arabia. We provide anything that has to do with internet connectivity and data-only connectivity, as well as MPLS [multi-protocol label switching] and VPN [virtual private network] encryption methods. We also have hosting (e.g., co-location hosting and dedication hosting) and cloud services and solutions (e.g., VPS and ERP [enterprise resource planning]). We also offer cloud storage and security.

We’re a Golden Partner of Microsoft in Saudi Arabia, so we sell Microsoft licenses (e.g., Microsoft Office 365). We’re soon going to be able to provide Azure Stack services within Saudi Arabia as well.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with XPLAI?

We launched an e-commerce website to sell our cloud services and solutions, but needed to create an explanatory and motion graphic video to highlight our offerings in an attractive way.

SOLUTION

What was the scope of their involvement?

They created the concept, developed the script, and came up with a storyboard. They showed me mockups of what the video was going to look like. They also gave me some voice-over samples to choose from and showed me the background music. They professionally produced an English and Arabic version of the motion graphic video.

They also worked on other tools and smaller projects with me. They created a perfect stadium dynamic banner which lasts for 10 seconds. They also did another short video containing a few images that lasted 50 seconds.

What is the team composition?

There was an account manager and 1–3 other people who were working with her.

How did you come to work with XPLAI?

I looked on Upwork for a freelancer or agency who could produce our video. I contacted a few, but wasn’t satisfied until I met and talked with XPLAI. We came up with a price and agreed to work together.

How much have you invested with them?

We spent around $1,500 for both videos. They gave me a very attractive price.

What is the status of this engagement?

We worked together from June 2017–October 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I ran an online campaign for this video that received a good number of views. The English version on YouTube had almost 10,000 views, while the Arabic version had about 3,000. I ran a campaign on Facebook as well, but I’m unsure how many views we got there. People from inside and outside the company I work with have provided feedback stating that they loved the end product. They said it was professionally done.

How did XPLAI perform from a project management standpoint?

They were excellent. The account manager was very cooperative, supportive, and understanding. Whenever I had something to talk about, she would come and speak with me in a nice and professional manner. She was always available. We communicated via Skype quite often. She is a great asset of XPLAI.

What did you find most impressive about them?

They communicated well and their client servicing was amazing. They provided great follow-up and quality of work. If I asked for things I knew would take time, they did it instantly and provided me with changes. They paid attention to detail and had great design skills. Everything was awesome. I rarely find people with this level of professionalism, quality, cooperation, and communication. I’m a straightforward person, and I mean it when I say that there are very few agencies I’ve dealt with who could provide such amazing work. It was great working with them.

Are there any areas they could improve?

I wish they could speak Arabic so that I could do more work with them in my language. They were surprisingly good at it, though. I have no suggestions for improvement, to be honest.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    It was excellent.
  • 5.0 Quality
    Service & deliverables
    They delivered quality work and were responsive. They had good communication skills, client servicing, and pricing.
  • 5.0 NPS
    Willing to refer
    I would absolutely recommend them to anyone. I just hope they’re available whenever I need them. So far, they’ve always been there.

Video Production for Marketing Agency

"They turned our ideas into reality."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Feb. - Mar. 2019
Project summary: 

XPLAI created an animated video based on a specified set of requirements.  

The Reviewer
 
1-10 Employees
 
Antwerp, Belgium
Owner, Digital Marketing Agency
 
Verified
The Review
Feedback summary: 

Site traffic has increased by a wide margin since the video was finalized and released. XPLAI leveraged an open feedback process and delivered a beautiful end-product.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I own a marketing agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire XPLAI?

We hired XPLAI to create an animated video.

What were your goals for this project?

We wanted a unique video.

SOLUTION

How did you select this vendor?

When I saw their portfolio, I immediately knew that I wanted to work with them. I reached out shortly after finding them.

Describe the scope of their work in detail.

They delivered a clean, colorful video.

What was the team composition?

I worked directly with one of their account managers, and they had a larger team that was responsible for each phase of production.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The video received a high number of views and helped us attract more customers to our website.

How effective was the workflow between your team and theirs?

The communication between our teams was fluid.

What did you find most impressive about this company?

They turned our ideas into reality.

Are there any areas for improvement?

I don’t think there are.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Communication was excellent.
  • 4.0 Cost
    Value / within estimates
    The price was fair.
  • 5.0 Quality
    Service & deliverables
    They delivered high-quality work.
  • 5.0 NPS
    Willing to refer