Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
Everything has kind of cloned at a steady pace from the very beginning. Without question, the new website helped me take it to the next level. The new website was launched in January of 2015. My growth is really great but I don’t attribute it to the website. It’s all about the content. I’ve done a lot of other things with search engine optimization and visibility and social networking. They weren’t involved in that.
How did Xenixsoft perform from a project management standpoint?
I was working directly with Rudra. He was my only point of contact. There were certain parts of the project where he took ownership and did all the work, but on the big stuff, he had a team of people, especially migrating the content for the new design launch. He delivered, and they did it at a fair price. I was really happy, so we continued talking and he provided ongoing support for small things. He was always available as long as you were willing to get up at 4:00 in the morning because of the time difference. That was a little hard to get used to. Or I would stay up super late and catch him when he goes in.
What did you find most impressive about Xenixsoft?
I would say they do what they say they’re going to do. They deliver, and if there’s a problem, they’re responsive and they fix it. They’re able to remove the offshore barrier.
Are there any areas Xenixsoft could improve?
It would be nice if they were available during my business hours. Maybe have a better way of communicating other than Skype. It would be nice to have a phone call or an improved way of communicating not hampered by slow internet.
Aside from small revisions, the Drupal work is consistently good. The client trusts that the work is being done on time and considers it excellent value. Begrudgingly, the client will occasionally adjust their schedule to overlap work hours with his contact.