Inbound Marketing & CMS Solutions Agency

WX Digital Agency is an Inbound Marketing & CMS Solutions provider focused on helping organizations thrive in the digital landscape and creating a clear path towards growth, by providing cutting-edge digital solutions. We aim to deliver solutions according to the industry's highest quality standards that will help organizations around the globe to build scalable foundations and achieve long-term goals.

Our team seamlessly blends marketing and web design skill sets so that we can be the tool that your business needs to get ahead.

Principal Activities:

  • Inbound Marketing Strategies
  • Website Strategies
  • HubSpot CMS Development
  • Shopify CMS Development
  • Conversion-Rate Optimization (CRO)
  • Search Engine Optimization (SEO)
  • E-Commerce Marketing
  • Inbound Marketing
  • Social Media Marketing

Principal Partnerships:

  • Certified HubSpot Agency
  • Certified Shopify Agency
 
$10,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2014
Show all +
Panama City, Panama
headquarters
other locations
  • De Vriesstraat 34
    Oud-Beijerland 3261 PC
    Netherlands
  • Poovangal
    Kozhikode, KL 673014
    India

Reviews

Sort by

E-Commerce Dev for Online Retail Market

"They continue to provide solutions that allow our project to blossom as we’d hoped and more." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2018 - Ongoing
Project summary: 

WX Digital Agency salvaged a stalled e-commerce project. The team redirected the development toward completion and now provides continued customization and digital marketing services.

The Reviewer
 
1-10 Employees
 
Costa Rica
Galit Flasterstein
CEO, Local Keeps
 
Verified
The Review
Feedback summary: 

WX’s robust and personalized product facilitated the successful launch of the online business. The team maintains a steady level of commitment and quality while executing frequent change requests without complaint. They seek constant improvement and prioritize customer satisfaction.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a founder and CEO of Local Keeps, an online market featuring products made by Costa Rican artisans and small entrepreneurs. We sell more than 1000 products, including clothing, food, arts and crafts, books, and accessories as well as specialty items for kids and pets. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WX Digital Agency?

We hired WX to rescue our website. Another vendor had promised it within days, but the project was stuck and incomplete after nine months. 

What were your goals for this project?

We needed a fully functional e-commerce site that would allow for high levels of customization, especially over time. Unlike standard sites, the design also needed to reflect our company’s values and motto. Moreover, we wanted to go live within two or three months; we had already spent so much time and money on this project and our suppliers were counting on us to deliver. 

SOLUTION

How did you select this vendor?

WX has worked on another of our projects, a travel agency website that offered services as opposed to products. As the days turned into months with our previous vendor and we realized our retail website may not see the light of day if we stayed with that company, we turned to WX. Despite the differences in the website types, we had no doubt they were the agency to help us. 

Describe the project and the services they provided in detail.

WX received a project that was less than half developed. While the previous developer had recommended a very rigid platform, WX presented us with three different possible ways to advance, all of which meant abandoning the work already done. We reviewed their cost, time, and customization analysis and decided together on the best route forward. The website was finished on time, and we retained WX´s services for ongoing tasks such as web enhancements and e-marketing.

What was the team composition?

WX is composed of a multicultural staff that is located mainly in Panama and India, but the CEO of the company is always available and participates in many of the meetings. We were also assigned two project heads, one for development and another for marketing, with tasks that overlapped quite often. 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Without WX, we could have never launched our business, much less be able to continuously improve our website at the rate we are. We require a web developer who is willing to research non-standard options, and WX has always been open to doing just that. They continue to provide solutions that allow our project to blossom as we’d hoped and more. 

How was project management arranged and how effective was it?

Because of the complexity and level of customization, the project management is continuously changing. We began with Google Drive and Excel sheets to monitor the never-ending requests, but WX recently presented us with an even better option in a single app. 

What did you find most impressive about this company?

They are willing to please the client without sacrificing quality. Their systematic approach allows them to follow processes and meet deadlines. 

Are there any areas for improvement?

WX is always improving. Whenever there is a mistake or an obstacle, they fix what needs to be fixed. 

5.0
Overall Score They are definitely worth a full score.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We experienced only one big delay when they had a staff change, but their normal, speedy operations quickly resumed.
  • 4.0 Cost
    Value / within estimates
    They charge more than our previous web developer, but every dollar paid is extremely valuable.
  • 5.0 Quality
    Service & deliverables
    They always deliver exactly what they promise and usually more.
  • 5.0 NPS
    Willing to refer
    We would absolutely recommend them. They have twice literally saved our business and over-delivered.