Collaboration Design for the Enterprise

We make G-Suite work for your organization.

Our mission is to help organizations maximize their use of the Cloud. We offer a holistic, collaborative approach to Cloud productivity that is focused on customer success. Customer success means helping our customers thrive by improving user adoption experience, foreseeing and proactively solving problems, bringing ingenuity to the market, and increasing efficiency both internally and externally.

Since 2014, Wursta has helped organizations leverage Google Cloud to unlock productivity, reduce costs and improve their security posture through the identification of shadow IT, streamlining workflows, and ensuring the right level of protection for your information. 

Moving your business to Google Cloud is just the beginning. We then help you set in motion a repeatable process that incites innovation and enables collaboration across teams throughout your organization.

Our expert consultants leverage Collaboration Design methodologies to fully understand and analyze your business process, how your employees interact with technology, and the corresponding workflows, down to the individual departments. This allows us to create and implement a technology roadmap that leverages G Suite to redefine how your business communicates.

 
$25,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2014
Show all +
Roswell, GA
headquarters
other locations
  • 1023 Springdale Rd #6a
    Austin, TX 78721
    United States

Portfolio

Key clients: 

ZoomInfo, DigitalRemedy, Bustle, FranNet, Holy Name Medical Center, Michaels

Reviews

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IT Consulting Services for Education Nonprofit

"Their diligence in seeking solutions to problems we would have found otherwise intractable was truly impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May - June 2020
Project summary: 

Wursta migrated a G Suite account from a third-party host company onto a separate G Suite for Nonprofits account. This involved migrating data, assisting with the domain transfer, and training stakeholders.

The Reviewer
 
11-50 Employees
 
Boston, Massachusetts
Jim Laudisio
COO, Boston Partners in Education
 
Verified
The Review
Feedback summary: 

The vendor successfully migrated the platform with minimal disruption to stakeholders' work and without any data loss. The team seamlessly navigated complex requirements while overcoming unexpected roadblocks. They bring extensive Google expertise, along with a highly proactive communication style.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the COO of Boston Partners in Education, a nonprofit organization that matches PreK-12 students in the Boston Public Schools with trained academic mentors to help enhance their academic achievement and nurture their personal growth.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wursta?

We needed to migrate our instance of G Suite off of the account of a host company, which had administered our account for several years, into our own Google for Nonprofits account. Having moved out of the host company's building, we needed to establish our own Google account.

What were your goals for this project?

This project was more complicated than a normal migration, as not only was it Google-to-Google, but also involved a switch from G Suite Basic to G Suite for Nonprofits. Our goal was to transition as smoothly as possible, with minimal disruption to our workflow. This migration was crucial for our business, as most of our operations rely on G Suite.

SOLUTION

How did you select this vendor?

Wursta was referred to us by one of our board members, who works for Google. Prior to engaging Wursta, we vetted several other firms. None were as responsive as Wursta. To our delight, after learning about the project, Wursta offered their services pro bono. As a small nonprofit with a limited budget, we were thrilled by this offer of in-kind support.

Describe the project in detail.

The project included: - Migrating G Suite data (Gmail, Drive, Calendar, Contacts, etc.) from a host company's tenant to our own account - Assisting with domain transfer and configuration - Configuration of new G Suite tenant and apps - User provisioning and communication assistance - G Suite admin training and support Several unexpected challenges confronted us during the project, all of which Wursta worked diligently to overcome. These included issues related to Google's Nonprofit program licensing; domain setup; and collaboration with the host company. Throughout, Wursta's approach was professional, flexible, and responsive.

What was the team composition?

The project team was mostly comprised of Wursta consultant Joe Wilson and myself. Mike Shenk and Teron Sorensen of Wursta also provided support.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We successfully migrated to our own G Suite tenant with no loss of data and very minimal disruption to our work. Given the magnitude of this project's impact on our workflow and the complexity of the requirements, along with the unexpected roadblocks we encountered along the way, this project was a resounding success.

How effective was the workflow between your team and theirs?

Wursta's service delivery was excellent, from scheduling, communicating goals and deadlines, sharing materials, training, and troubleshooting, to the actual work of configuring the new G Suite tenant. I especially appreciated that Joe helped us with learning more about G Suite administration; the knowledge we gained will be invaluable in managing our IT infrastructure on our own.

What did you find most impressive about this company?

Especially compared to other IT vendors we have encountered, Wursta's team proved exceptionally proactive in communication -- a huge plus for a small nonprofit with little IT expertise. Their diligence in seeking solutions to problems we would have found otherwise intractable was truly impressive. Without their expertise in Google products as well as their ability to adapt to changing requirements as we discovered unexpected obstacles, we would have had a much harder time migrating successfully.

Are there any areas for improvement?

Most of the barriers we encountered on this project were due to issues outside of Wursta's control -- in particular, the vagaries of Google's nonprofit product offerings. Joe has expressed to me that this project provided an excellent opportunity for Wursta to learn more about Google for Nonprofits and how Google's setup procedures are different for this product. This should help Wursta head off potential roadblocks on similar projects in the future.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Platform Implementation for Ad-Tech Company

"We had a very smooth rollout of the new system."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2019 - Feb. 2020
Project summary: 

Wursta facilitated a company-wide migration to G Suite and provided in-person training on the new system. 

The Reviewer
 
501-1000 Employees
 
San Francisco, California
David Burden
CIO, Quantcast
 
Verified
The Review
Feedback summary: 

The team at Wursta is professional and has exceptional project management skills. They’re especially experienced with migrating companies to new cloud-based solutions. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CIO at an ad-tech company. We have a suite of tools to offer audience insights, targeting and measurement solutions designed to understand, influence, convert and measure the consumer journey.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wursta?

Our company was using multiple systems for email and collaboration. We wanted assistance consolidating our environment  onto one system – G Suite.

SOLUTION

What was the scope of their involvement?

They migrated content from Microsoft Office to G Suite. Their team also provided training and education for our staff and global stakeholders. They ran trainings at our offices in San Francisco, New York, Dublin, and Sydney. 

What is the team composition? 

We had a team of about six or seven people. 

How did you come to work with Wursta?

We approached Google directly. Though they don’t provide migration services, they have a directory of trusted providers, including Wursta. We did a proof of concept with several companies and chose Wursta based on their performance. 

How much have you invested with them?

We invested about $110,000. 

What is the status of this engagement?

We approached them about the proof of concept in July or August 2019. However, we didn’t start the implementation until December. The project was completed in February 2020. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They were extremely professional and the quality of their work was very good. We had a very smooth rollout of the new system. 

How did Wursta perform from a project management standpoint?

Their project management skills, industry experience and product knowledge make them stand out.

What did you find most impressive about them?

Their project management skills make them stand out. 

Are there any areas they could improve?

I don’t have any major criticism or constructive feedback at this stage. I think they engaged very well with the team and I was impressed with their work. 

Do you have any advice for potential customers?

To be successful, you can’t put it all on Wursta. There is some groundwork you need to do to prepare for an integration based on your company’s needs. Every company has some uniqueness about their environment.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

System Migration for Motorcycle Gear Retailer

“All of our concerns were taken care of, so it was a very good experience.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2019 - Feb. 2020
Project summary: 

Wursta supported a merger by integrating two G Suites into one. After executing the integration, they provided continued support as well.

The Reviewer
 
201-500 Employees
 
Philadelphia, Pennsylvania
Nate King
IT Manager, RevZilla
 
Verified
The Review
Feedback summary: 

Wursta provided excellent service. Everything was completed quickly with minimal interruption. The team communicated effectively, ensuring that all team members were prepared for execution. As a result, users were unaffected.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the IT manager for the RevZilla brand. We’re an e-commerce retailer for motorcycle gear

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wursta?

We had to merge two sister companies, particularly the G Suite we were using into one.

SOLUTION

What was the scope of their involvement?

For the integration itself, they executed and supported it afterward. They provided a lot of services outside of that as well.

What is the team composition?

Directly, one; indirectly, 2–3.

How did you come to work with Wursta?

They were already our third-party G Suite provider, so when we decided to undergo the integrations, we bid out the job to several providers. Wursta just had more confidence and knew what it would entail. It made us feel better about the overall process.

How much have you invested with them?

It was somewhere between $20,000–$30,000.

What is the status of this engagement?

The project lasted from December 2019–February 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The service was great. All of our concerns were taken care of, so it was a very good experience. Like any project of this magnitude, we faced some hiccups, but they resolved everything very quickly and with minimal user interruption.

How did Wursta perform from a project management standpoint?

We came in ahead of schedule. The process was very simple. Our integration rep was great. We worked together on a lot of things prepping for the migration weekend. We communicated over the phone and Google Hangouts. We had a few weekly meetings but generally used Google Hangouts for simple communication. It was purely remote.

What did you find most impressive about them?

Matt (Founder) himself exuded confidence, making us feel like the team could gt the job done. Compared to other companies we considered, Wursta really sold us.

Are there any areas they could improve?

I don’t have any complaints.

Do you have any advice for potential customers?

Stay in communication. They did a good job with that, and it helped the project run smoothly.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer