What evidence can you share that demonstrates the impact of the engagement?
When we first opened, the traffic on our website went up based on the strategies that they implemented. Our business has grown tremendously since we opened, and that is in part due to the work of WrightIMC. We started with seven students, and now we have 1,200–1,400 students each week.
How did WrightIMC perform from a project management standpoint?
They do a great job and keep us informed. If I want something changed, they’re very accommodating. We had in-person meetings, and also communicated over the phone and via email.
What did you find most impressive about them?
They do well with clients that aren’t technologically savvy. They were friendly and explained things in layperson’s terms. Their team was always honest and cared about the success of our business rather than just making money.
They also had a quick turnaround time which we really appreciated as a small business because it gave us a competitive advantage.
Are there any areas they could improve?
Organizationally, they could make their progress more clear by using a project management tool where they can track all the tasks they’ve done.
Do you have any advice for potential customers?
Make sure that you know what you want and what your vision is for your company. We went in and didn’t know what we wanted. WrightIMC was helpful, but the project would’ve been even easier if our ideas were better flushed out.