What evidence can you share that demonstrates the impact of the engagement?
Organic traffic has increased by 266% and overall traffic has increased by 90% in the two years since we've worked with WrightIMC. Our organic goals have increased by 233% as well. As a result, we were added to the Inc. 5000 list.
We've received feedback that the site is very easy to use and straight to the point. Consequentially, people don’t get lost on the page and it's easy to find information. People come to our website and find the exact information they need.
Users are able to easily get a quote, or they will just call us directly. When they come to the site, they usually put their information in right away and someone from my company is able to call them back within seconds.
How did WrightIMC perform from a project management standpoint?
I talk with them on a daily basis and it is almost like we work together. Communication is everything. They explain everything and are willing to tell us anything we want to know.
I am very hands-on because I've realized that I will get better results if I am more involved. They're very accomodating to that need as well.
What did you find most impressive about them?
They always meet goals and always do what they say they will. I never have to double-check that things are done. They won’t be done the exact second that I email them, obviously, but they've never forgotten anything. It always gets done in a timely manner.
Are there any areas they could improve?
Not really. I'm very happy with their service.
Do you have any advice for potential customers?
Ask as many questions as possible so you understand the process. People who don’t understand the process might not know where things are going. Ask about the process so you know what to expect. The more you are involved in the process, the more you will like the outcome.