WowMakers

Please describe your company and your position there.

ALICE provides operations software for hotels. I am the creative director, in charge of our voice in creative and thought leadership.

For what projects/services did your company hire WowMakers?

We needed a professional, compelling and quick animated explainer video to help hotel executives understand how we can help them during COVID, as this is a difficult time for hotels. WOWmakers was terrific and great to work with - and the final video is superb. We are very pleased.

What were your goals for this project?

We hope to see increased sales and use it on our website.

How did you select WowMakers?

We contacted a bunch fo firms and asked about pricing and timelines, they were prompt, thoughtful and very clear about what could and could not be done. Excellent project management.

Describe the video(s) and the process in detail.

We had a bunch of illustrations and a script and asked WOWmmakers to turn it into a video. It was surprisingly pain-free.

What was your vendors' project management or feedback process?

They asked a bunch of questions and sent a 30second draft of what they imagined, we asked for some changes but it really was very spot on, and so the process went. They delivered in a month, it was amazing.

Can you share any outcomes from the project that demonstrate progress or success?

Well we haven't fully launched it, but we showed it to the company internally and the whole sales team was thrilled. So we think that is a good indicator.

How effective was the workflow between your team and theirs?

Very rapid, thoughtful, precise and warm. Arun was great.

What did you find most impressive about this company?

They do have an elegance about their work that we find compelling - the animation is fluid and feels very well built.

Are there any areas for improvement?

Nope, my whole company is very pleased.

Please describe your company and your position there.

I'm the Co-Founder at Yonoo. Yonoo is a cutting edge technology-based wellness assistant. Powered by artificial intelligence, Yonoo is designed to support your health and well-being. Yonoo is intended to connect it's users with best in the class Spas, Salons, Fitness Centres, Gymnasiums, Cosmetic Clinics, Sporting Organisations, Fun-Club Events, Arts Centres, Beauty Products and many more.

For what projects/services did your company hire WowMakers?

We worked with Wowmakers for the UI/ UX design of our two mobile apps i.e. Yonoo B2C and B2B.

What were your goals for this project?

As the primary goal, we wanted to give a 'persona' to Yonoo so that the customer would rather consider it as a virtual wellness assistant not just an app. The secondary goal was to establish the quickest and shortest connection between the customer and the most relevant wellness services for her/ him.

How did you select WowMakers?

Wowmakers is a well known brand name in UI/ UX designing space. I checked on a couple of their existing customers specifically on Wowmakers approach and quality of deliverables in UI, UX. Feedback was impressive.

Describe the project in detail.

I approached Wowmakers with my vision of Yonoo along with some hand sketches I personally did to convey my expectation on UI/ UX. The meeting then turned out to be our first discovery session where they patiently captured all my ideas and then blended with their own creative inputs to make it a futuristic UI/ UX.

What was the team composition?

Initially I was connected to their director, from where they picked up the idea of Yonoo and my expectations. Then assigned me a project manager and a UI/ UX designer for further discussions. The project manager as well as the UI/ UX designer were very experienced and supportive. They both did a commendable job in accomplishing Yonoo UI/ UX.

Can you share any outcomes from the project that demonstrate progress or success?

Yonoo is now buckling up for it's live hence we're yet to capture the customer side feedbacks. However I can confidently say that the UI/ UX is futuristic and are able to meet our customer expectations.

How effective was the workflow between your team and theirs?

The project manager used to be our single point of contact. He was very professional and supportive throughout especially in arranging several discovery sessions, releases and many review meetings. In all our meetings, he managed to bring the most relevant people and ensured on time delivery. In most of our meetings we had a privilege of connecting their UI/UX designer too - a very creative person who helped us a lot in discussing practicality of using several design/ components along with the attention to detail. His knowledge and experience helped us in making several UI/ UX decisions on the spot.

What did you find most impressive about this company?

Wowmakers just gets it! I am so pleased working with them on our UI/UX approaches because I waste no oxygen or keystrokes in communicating visions of Yonoo or the importance of having a unique user experience. Their experienced and extremely talented team interprets my hand sketches as well as my mind and make the design even better than expected. Besides their excellent creative abilities, what sets Wowmakers apart are their design process, quick turnaround, respect of brand guidelines and consistency in delivering good quality of work. I recommend them highly and look forward to working with them in the future. If I can provide additional reference on their behalf, I welcome anyone to contact me directly.

Are there any areas for improvement?

I wish I could find something to scribble here :-) But unfortunately I'm now blown away by the quality of their work and on-time delivery! As far as my experience with Wowmakers is concerned, they're just doing perfect.

Please describe your company and your position there.

I own Zenbox Marketing, a digital marketing agency.

For what projects/services did your company hire WowMakers?

We hired WowMakers to make an explainer animation video.

What were your goals for this project?

The goal was to explain the value of the new software in only one minute.

How did you select this vendor?

Zenbox's art director searched online for an animation team.

Describe the scope of their work in detail.

WowMakers worked with Zenbox from ideation to final product. Their process was great.

What was the team composition?

We had one main contact person, Malavika, who did a great job of responding to us quickly, leading us through the process, and passing feedback to the animation team.

Can you share any outcomes from the project that demonstrate progress or success?

The client is very happy with the video. They had a lot of feedback each step of the way, which WowMakers did a fantastic job of implementing. Everyone felt included in the creation.

How effective was the workflow between your team and theirs?

WowMakers has a good workflow.

What did you find most impressive about this company?

I was most impressed by how WowMakers handled feedback. While we articulated our desires the best we knew how, they were willing and able to make changes that met or exceeded our expectations.

Are there any areas for improvement?

Initially I had thought that the process would take less time, but I am very glad that WowMakers took the time to implement everyone's ideas and changes. It would have been helpful to expect a larger window of time for the project from the beginning.

Please describe your company and your position there.

NEC is a global IT/ITes company provising products and solution for various verticals such as Telecom, Healthcare, Education and many more. I work as a Strategy consultant to help NEC in launching new products in the market.

For what projects/services did your company hire WowMakers?

NEC hired WowMakers to create a 2D animated explainer video to bring out the essence and the main idea of NECs newly launched mobile application.

What were your goals for this project?

The video should be clear, simple and able to help a new user understand the main idea of the app. It should be extremely professional looking and should not have any shortfalls at any place.

How did you select this vendor?

Through online research, after comparing lot of vendors and seeing the sample videos. WowMakers sample videos did stand out in terms of the quality.

Describe the video(s) and the process in detail.

Process was smooth in the beginning. The team at WowMaker was able to understand our requirement and able to suggest new ideas on how the video can be structured. Although, there were a lot of iterations involved at each step, the team was able to take all feedback seriously and able to implement it without any hassle. The process became a little slow in between, but the quality of output nullified any delays.

What was your vendors' project management or feedback process?

The team was well structured. We never felt there were less people or less qualified people working on the project. It was smooth.

Can you share any outcomes from the project that demonstrate progress or success?

So, far the launch has not taken place at NEC for the VerifHire product. However, after showcasing the video internally the video garnered great response and was liked by the Indian and Japanese community.

How effective was the workflow between your team and theirs?

The communication was timely. There was never a delay to hear a response.

What did you find most impressive about this company?

Their prompt responses, quality of their deliverables, and attitude to deliver more stood out. 

Are there any areas for improvement?

1. Can have video calls with white boarding option, to shorten the review cycle and improve the ideation methodology. The client and vendor can work on these white boards together for any areas of improvement.

Please describe your company and your position there.

I’m an IT specialist at Manage My Education (MME). We utilize technology to connect students and universities. Our aim is to make international education accessible to everyone.

For what projects/services did your company hire WowMakers?

My company engaged WowMakers to produce two animated videos.

What were your goals for this project?

We wanted the videos—one directed at students and the other at universities—to provide a brief overview of how MME works and what our mission is.

How did you select this vendor?

We discovered WowMakers via Google Search.

Describe the video(s) and the process in detail.

We discussed our requirements with WowMakers’s creative team. Then, they produced and delivered two animated videos.

What was your vendors' project management or feedback process?

They provided progress updates at every stage. Communication was seamless, which helped to deliver the project on time and without any errors.

Can you share any outcomes from the project that demonstrate progress or success?

My team was very satisfied with both videos.

How effective was the workflow between your team and theirs?

WowMakers completed the project on time.

What did you find most impressive about this company?

WowMakers delivered videos that fulfilled our expectations. We were impressed by their creativity and the precision with which they planned both videos. They understood our end goal and committed themselves to materializing our vision.

Introduce your business and what you do there.

I’m the founder and lead developer of Cricpod.com.

What challenge were you trying to address with WowMakers?

We needed them to help us create an explainer video for marketing purposes, so we could reach out to clients with something that could explain our product in a short timeframe.

Our major issue with our initial rollout to clients was that our initial client base wasn’t very clear with the product we offered. They knew very little about our product, namely the parts of our system they’d interacted with, so they wouldn’t be too aware of what other facilities we could provide. Our account managers and support desk were getting a huge number of calls from our users, who’d ask them what else they provided. It was a nightmare for them to address each and every query and to tell clients about the different features we had. We were looking to make things simpler for them, as well as for end users, and we came across the concept of creating an explainer video for a product and its features.

What was the scope of their involvement?

They created an explainer video that highlighted a set of features we wanted to roll out in the first quarter of 2019.

What is the team composition?

I was mainly in contact with Nikesh (Account Director, WowMakers). He was the intermediary between us and their team, the people who actually transferred our idea into a video we could use.

How did you come to work with WowMakers?

We were looking to simplify our market rollout strategy, trying to find ways in which we could promote our product and highlight its features. We were looking at what different strategies different businesses employ, and we came across a couple of sites for relevant agencies.

Our team engaged with their website and the work it showcased. We found ourselves talking about WowMakers a lot while reviewing our options, so that’s what we ended up going for, instinctively. We thought it would be better to engage with them directly and get our concept transferred to a short video we could take to market to see how they’ll respond to us.

We went through their work and found it quite creative, in accordance with what we personally would have wanted to do. We were impressed with their clientele, and the explainer videos they’d done for other clients covered product features quite nicely. Looking at a few videos from their client list gave me a clear indication of what those products were. They didn’t keep the user second-guessing. We thought that we should adopt something like that for ourselves.

How much have you invested with them?

The total cost was close to £2,000.

What is the status of this engagement?

We started working with them in November 2018 and the engagement concluded in January 2019.

What evidence can you share that demonstrates the impact of the engagement?

The final output was not what I personally envisioned, but that might have been due to our own budgetary restrictions. Having said that, the final product had a great impact on the team at Cricpod. Our team unanimously believes that it emphasizes our product and features in a very direct manner and that it will solve our issues of marketing the product to the end user quite well. We’re very much looking forward to going live in a month’s time.

How did WowMakers perform from a project management standpoint?

Most of my correspondence was with Nikesh only. The team at Cricpod wasn’t in much direct contact with the creative team, apart from a couple of discussions, here and there. Nikesh was instrumental. I’m very pleased with his engagement with our team to bring out the ideas out of our heads and translating those into something his creative team could use to build the product we were after. This was one of the better outsourcing experiences we’ve had recently.

He understands the team’s processes very well, and he understands how different businesses work. He bridges the gap for us very well, and, should we get in touch with WowMakers for another set of services, we would want Nikesh onboard.

What did you find most impressive about them?

They’re an extremely creative team. When we were going through different ideas for how we could make up a story and have our product features in it, they came up with really creative suggestions within a short amount of time.

Are there any areas they could improve?

I don’t know what sort of infrastructure WowMakers has, and whether they could afford to do daily video calls with the client or not. If they had something like that, where the creative team proactively reaches out to clients, that would probably have a better impact. With other offshore providers, we insist on having direct access to the individual actually working on the project, and that gives us a great chance of rectifying any miscommunication.

Do you have any advice for future clients of theirs?

We kept engaged with them most of the time. I would advise other businesses like ours, trying to get something done, to be proactive. It’s a two-way thing, and communication needs to be spot on. We had a couple of instances of waiting for some time before we could get some of our queries answered, and, when there were multiple discussion threads, certain issues may get lost, and we may never hear about them again. My advice would be to be in constant communication with their team and to be open about things.

Please describe your company and your position there.

I am the senior digital marketing manager for ST-YL, a revolutionary, tech-driven platform that brings together personal stylists, technology, and a diverse clientele to deliver unprecedented style that is tailored to each individual.

For what projects/services did your company hire WowMakers?

We hired WowMakers to create a series of explainer videos.

What were your goals for this project?

Our goal was to explain the product and create public awareness of it.

How did you select this vendor?

WowMakers was at the top of our Google search for creative storytellers and explainer video companies. They had an amazing portfolio, a very good rating, and excellent recommendations. 

Describe the project in detail.

After we explained the concept of our first video to them, WowMakers responded with a detailed, multi-page outline of their understanding of the project, complete with references. We decided upon one of their three distinct suggestions during the concept phase, then moved to scripting. With a script approved, they developed a storyboard, illustrations, style frames, and several drafts before delivering the final video. 

Can you share any outcomes from the project that demonstrate progress or success?

WowMakers created an outstanding video that speaks to our audience and clearly articulates ST-YL’s function and intent. They executed our vision flawlessly.

How effective was the workflow between your team and theirs?

They followed their submitted timeline to the letter. Any extensions required due to external factors were managed professionally. Our point of contact was always available via phone or message, so giving and implementing feedback during regular intervals was easy. Despite early gaps in communication, the process became seamless as the team settled into operations near the concept stage.

What did you find most impressive about this company?

We were most impressed with their creativity and the vast video style options they offered. 

Are there any areas for improvement?

Communication was challenging at times, but this is attributable to our differing time zones. Working with them was a pleasure.

Please describe your company and your position there.

’m the country manager for a GIC in India.

For what projects/services did your company hire WowMakers?

WowMakers created a five-minute-long whiteboard animation for our company.

What were your goals for this project?

Our objective for this engagement was to showcase our growth journey using a whiteboard animation.

How did you select this vendor?

We found them through a Google search.

Describe the video(s) and the process in detail.

WowMakers handled every aspect of our project, from creating a storyline in Word and Excel documents to making a storyboard. They produced, edited, and reviewed the video. At the end of our project, they took care of closure.

What was your vendors' project management or feedback process?

The team was highly interactive.

Can you share any outcomes from the project that demonstrate progress or success?

WowMakers created very high-quality designs. The interactive team provided a timely delivery. 

How effective was the workflow between your team and theirs?

The workflow between our two teams was very good.

What did you find most impressive about this company?

I found the creative team from WowMakers to be very impressive.

Are there any areas for improvement?

The price quotes were inconsistent, and they seemed to miss the big picture we had in mind. 

Please describe your company and your position there.

I’m the VP of operations for MobME Wireless Solutions Limited. I’m also the COO and co-founder of Geckolyst, a customer experience management (CEM) platform.

For what projects/services did your company hire WowMakers?

We hired them to create explainer videos for our pitch.

What were your goals for this project?

Our goal was to have a precise and concise depiction of our proposition.

How did you select this vendor?

We selected them based on their amazing portfolio.

Describe the video(s) and the process in detail.

We asked them to create an elevator pitch video of our chatbot and Voice of the Customer (VoC) feature.

What was your vendors' project management or feedback process?

We had a dedicated relationship manager who supervised and fixed all the gaps from inception until delivery.

Can you share any outcomes from the project that demonstrate progress or success?

Their work helped create our brand identity and boosted our visibility.

How effective was the workflow between your team and theirs?

It was outstanding.

What did you find most impressive about this company?

We were impressed with their professionalism and creativity.

Are there any areas for improvement?

I can’t think of anything.

Please describe your company and your position there.

I’m the managing director of Costmetiq Clinic. We’re a unique service provider in Trivandrum, offering advanced aesthetic surgery and cosmetic dermatology services.

For what projects/services did your company hire WowMakers?

We needed a skilled vendor to provide branding assistance. Branding initiatives are irreversible, so we were looking for someone with proven experience.

What were your goals for this project?

We wanted to create a unique design and theme for our clinic that spoke to our approach and market value.

How did you select this vendor?

We looked through WowMakers’ reviews and scheduled an initial discussion to evaluate their offering. Ultimately, they seemed to be a good fit.

Describe the scope of their work in detail.

After a series of discovery sessions, their team started working on a name, logo, and color palette to represent our brand. They delivered all of the designs on time. In all, it took about four months.

What was the team composition?

I worked with resources from their marketing, design, and content writing teams.

Can you share any outcomes from the project that demonstrate progress or success?

They came up with an amazing name and perfect logo that really speak to my clients. The colors blend well together and align with my vision for the brand.

How effective was the workflow between your team and theirs?

We balanced the work perfectly. Their team demonstrated excellent collaborative skills.

What did you find most impressive about this company?

They’re a team of approachable, innovative, and timely individuals.

Are there any areas for improvement?

No, I can’t think of anything at the moment.