ECCCSA19 Best-3 Small Contact Centres in Europe

World Performance Group is a Canadian owned company with has 2 divisions in Eastern Europe, based in Romania and Bulgaria. We specialize in programs less than 100 seats and have a mature management team in place that have experience working from companies such as LEGO, GM/Opal and Motorola. They bring a 'hands-on" personal approach to supporting our customers. We provide the same "best practices" as much larger, more expensive contact centre in an affordable price range with the value our custom

$5,000+
< $25 / hr
50 - 249
Founded 2012
București, Romania
headquarters
  • DV24 Offices, Building B, 5th Floor, District 2
    București, B 024101
    Romania
other locations

Focus

Service lines
65%
32%
3%
Non-Voice BPO/Back Office Services
Voice Services
Market Research
Client focus
50%
25%
25%
Enterprise (>$1B)
Midmarket ($10M - $1B)
Small Business (<$10M)
Industry focus
65%
25%
10%
Other industries
eCommerce
Telecommunications
Voice/Call Center Services
60%
18%
10%
5%
5%
2%

Portfolio

Key clients: 

Formula 1

Reviews