TheWordPoint has consistently brought an innovative and revolutionizing technology to the translation industry. In relation to competitors, the company provides a full range of services for small businesses, online websites and individuals, but with higher accuracy and lower prices.
They don't believe in language borders and are ready to help expand clients' businesses internationally, provide quick and high-quality translation, perform accurate localization, and address your problems effectively 24/7. The best minds and the perfect technology are gathered to be up close to the ideal translation service that easily meets customers' needs and requirements.
The Word Point translated a website from Russian to German for a third-party end-client.
The Reviewer
1-10 Employees
Santa Monica, California
Leona Henryson
Freelancer
Verified
the reviewer
Freelancer
Leona Henryson
Information Technology
1-10 Employees
Santa Monica, California
Online Review
The client submitted this review online.
Verified
5.0
Quality:
5.0
Schedule:
4.0
Cost:
5.0
Willing to refer:
5.0
the review
"They offer brilliant support and are caring and warm. They find custom solutions with a market-low price tag."
Jul 10, 2018
The Review
Feedback summary:
The end-client was pleased with the translation’s quality. The Word Point was praised for their ability to walk the line between efficiency and cost and their personal customer service. Although they were some inconsistencies in communication, they were limited and didn’t affect the final product.
Please describe your company and your position there.
I'm a freelance graphic and web designer.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire The Word Point?
One of my projects required translating a website from Russian to German, so I needed to find a translation service.
SOLUTION
Describe the project in detail and what their cost structure looked like.
I sent them a link to the website and they provided me a word count and pricing structure. They work on a per word rate, and even game a 10% volume discount. They also identified the website’s CMS and offered to help set up a multilingual website.
How did you select this vendor?
I did a Google search and they caught my attention with an online quote, which allowed me to calculate my margins. They were the most affordable for my specific language combination.
RESULTS & FEEDBACK
How would you describe/assess the quality of their work?
My client was happy with the translation quality, and I was pleased with their price – speed balance.
What impressed you about their services?
They offer brilliant support and are caring and warm. They find custom solutions with a market-low price tag.
Are there any areas for improvement?
I encountered time gaps in the communication process twice, but they might have been because of an intense support schedule.
5.0
Overall ScoreThey're fast, professional, and customer-oriented.
4.0Scheduling
ON TIME / DEADLINES
They were fast, aside from some communication gaps.
5.0Cost
Value / within estimates
It was the best prices for my specific languages.
5.0Quality
Service & deliverables
If my client was happy, I trust that the translation reached the highest standards
The end-client was pleased with the translation’s quality. The Word Point was praised for their ability to walk the line between efficiency and cost and their personal customer service. Although they were some inconsistencies in communication, they were limited and didn’t affect the final product.