What evidence can you share that demonstrates the impact of the engagement?
We receive about 200 views each day since the new website launched and tons of positive feedback from the local community. We feel like the new site effectively showcases everything we do—they did a phenomenal job.
How did WonderWild perform from a project management standpoint?
Although we communicate mostly through email, we're able to meet with their team in-person frequently since we're in the same city. They've been very accommodating to our schedule and patient with us as we take our time to make decisions.
They picked great people on their team to work on our project. The entire process has been stress-free and seamless. They've been incredibly helpful, educating us in areas we're unfamiliar and taking a hands-on approach to all of their work.
What did you find most impressive about them?
They strive to put you and your business first. They're not just trying to sell you on their services or on their own vision; they really want to make your vision come to life. When I've provided constructive feedback on some of content they had written, for example, they were great about making adjustments as needed to better reflect our brand's voice. It's been a great experience working with them.
Are there any areas they could improve?
While it was nice to be in touch with so many members on their team, I think some of the email communication could've been streamlined.
Do you have any advice for potential customers?
Be yourself and do what's best for you and your company. If they're able to see your passion and vision, they'll do everything they can to make it work.