WolfPack Advising

BACKGROUND

Please describe your company and position.

I am the CEO/Owner of Bentley Home Inspection

Describe what your company does in a single sentence.

A local, family owned and operated home inspection company founded in 1997, covering all of East Tennessee.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WolfPack Advising to accomplish?

• Make the phone ring
• Increase inspection numbers
• Increase overall revenue

SOLUTION

How did you find WolfPack Advising?

Referral

Why did you select WolfPack Advising over others?

High ratings, Great culture fit, Good value for cost, Referred to me, Company values aligned

What was your primary form of communication with WolfPack Advising?

Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

As the real estate market fluctuates we needed a strong marketing partner. Wolfpack was able to guide us through the best tools to accomplish our goals by focusing on our services by designing and implementing a comprehensive online presence that reached our target customers.

This included developing an effective website, managing a strong social media presence, designing targeted search engine optimization campaigns, and creating targeted digital advertising campaigns. Wolfpack also offered strategic advice on the best ways to reach and engage our target audience!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase in inspections
• Increase in revenue attributed to digiltal campaigns

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Wolfpack first stablished our objectives and goals in a clear and conscise manner. We identified our target audiecne and defined our desired results. They gave us a realistic timeline and assisted us on keeping on track with that timeline.

Wolfpack stayed within our desired budget and met our desired goals. Their communication and reporting were exemplary!

What did you find most impressive or unique about this company?

Their skill and communication!

Are there any areas for improvement or something {provider_name} could have done differently?

They exceeded our expectations in all aspects

BACKGROUND

Please describe your company and position.

I am the Client Coordinator/Marketing Specialist of Honor Services

Describe what your company does in a single sentence.

Provide home inspection and pest control services in surrounding areas.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WolfPack Advising to accomplish?

• Tracking return on investment
• Social media engagement
• Website design and SEO optimization
• Increasing marketing automation efforts

SOLUTION

How did you find WolfPack Advising?

Referral

Why did you select WolfPack Advising over others?

Great culture fit, Good value for cost, Referred to me, Company values aligned

What was the size of WolfPack Advising’s team?

6-10 Employees

What was your primary form of communication with WolfPack Advising?

Virtual Meeting

Describe the scope of work in detail. Please include a summary of key deliverables.

• Increase the growth of business through digital marketing efforts.
• Assist with creating and managing marketing automation efforts and tracking return on investment.
• Continuously optimize local SEO in order to promote greater traffic to website through creation of published blogs and optimized website over all design to make user friendly, ADA compliant, and mobile friendly.
• Analyze lead quality and assist in managing ads for greater lead quality.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Return on investment
• social media engagement
• Contact trends

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Wolfpack responds quickly to needs as well as offers resources for support including website articles/videos that walk you through frequently asked questions as well as weekly live training videos and monthly collaborative meetings with other professionals in the same industry to share digital marketing ideas and success. They complete their analysis reviews in a timely manner as well as blogs and other services offered.

What did you find most impressive or unique about this company?

They are knowledgeable and seek to share their knowledge with their clients. Their passion for teaching clients to grow their businesses is clear. In addition, they have created a collaborative community between their clients to allow for shared success stories and ideas as a community.

Are there any areas for improvement or something WolfPack Advising could have done differently?

Initially we asked for more guidance in the area of teaching how to use the marketing automation software and they responded promptly to this request and started to offer weekly trainings, one on one meetings, and more help articles.

BACKGROUND

Please describe your company and your position there.

I'm the Marketing Manager for a Home Inspection company. We work with home owners, buyers, sellers, and Realtors to give them piece of mind in their real estate investments.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WolfPack Advising, and what were your goals?

We were integrating a new CRM platform to streamline our marketing automation and better manage our contacts.

SOLUTION

How did you select this vendor and what were the deciding factors?

My boss selected them; I'm unaware of the specifics that were involved in us coming together.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Initially, we worked together to discuss which campaigns were most urgent, the touch points we wanted to integrate within each automation, and goal steps we were looking to accomplish with each one. They helped us integrate an omni channel approach, including direct mail, SMS, email, and social media touches.

Furthermore, Austin, Aaron & Ronnie have continued to be a wealth of support and knowledge. In addition to assisting in building automations from scratch for us, they have been patient teachers, to the point where I feel confident working in the platform myself on most occasions.

How many resources from the vendor's team worked with you, and what were their positions?

We have worked with Austin, Aaron, & Ronnie and they are all so wonderful!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Despite a downturn in the market, we have continued to gain market share in our area. Our average email open rate is approx 47%

How effective was the workflow between your team and theirs?

Their team is extremely responsive and able to troubleshoot any issues we've had in a timely manner.

What did you find most impressive or unique about this company?

The level of training & support they provide is the best I've ever experienced. They are true professionals and dedicated to their clients & business!

Are there any areas for improvement or something they could have done differently?

No complaints.

BACKGROUND

Please describe your company and position.

I am the Director of Operations of Linkhorn Home Inspections

Describe what your company does in a single sentence.

Home Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WolfPack Advising to accomplish?

• Increase referrals
• create positive ROI on google ads

SOLUTION

How did you find WolfPack Advising?

Referral

Why did you select WolfPack Advising over others?

Great culture fit, Good value for cost, Referred to me

What was the size of WolfPack Advising’s team?

2-5 Employees

What was your primary form of communication with WolfPack Advising?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

WolfPack helped us create automated drip marketing campaigns to stay in touch with referral partners, re-engage inactive partners, and attract new clients. At the same time WolfPack helped us launch two different google ad campaigns that have brought in additional revenue and provided positive ROI.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Repeat referrals
• return on ad spend in terms of revenue
• new referring partner additions

Describe their project management. Did they deliver items on time? How did they respond to your needs?

WolfPack has always been attentive to our wants and needs and extremely responsive to questions. They were quite savvy in their field and brought first-hand experience for several verticals within their scope of work.

What did you find most impressive or unique about this company?

Responsiveness and willingness to teach and train.

Are there any areas for improvement or something WolfPack Advising could have done differently?

There wasn't anything they needed to improve on.

BACKGROUND

Please describe your company and position.

I am the President of ACE Preferred Inspections Inc

Describe what your company does in a single sentence.

ACE provides home inspection and property evaluation services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WolfPack Advising to accomplish?

• Maintain client relationships
• Build new relationships
• Improve our online presence.

SOLUTION

How did you find WolfPack Advising?

Referral

Why did you select WolfPack Advising over others?

High ratings, Great culture fit, Good value for cost, Referred to me, Company values aligned

What was the size of WolfPack Advising’s team?

6-10 Employees

What was your primary form of communication with WolfPack Advising?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Wolfpack handles SEO, web hosting and web site maintenance, and integrated our service management system to and Active Campaign CRM. The relationship is ongoing with monthly progress and status reviews so there are no specific deliverables.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Client retention
• Capture new clients

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The onboarding and implementation process was clearly defined when we committed to their services. They executed on time and provide us with monthly reports and updates. Their staff has many support methods, all of which are handled promptly and professionally.

What did you find most impressive or unique about this company?

They are innovative industry experts with ongoing experience in the home inspection and pest control industries.

Are there any areas for improvement or something {provider_name} could have done differently?

They do a great job and I highly recommend them. I cannot think of anything they need to improve on.

BACKGROUND

Please describe your company and position.

I am the Executive Director of a home inspection company.

Describe what your company does in a single sentence.

We are a multi-firm home inspection company, providing peace of mind through education and innovation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WolfPack Advising to accomplish?

• Email Marketing Automations
• Social Media Management

SOLUTION

How did you find WolfPack Advising?

Referral

Why did you select WolfPack Advising over others?

Great culture fit, Good value for cost, Referred to me, Company values aligned

What was the size of WolfPack Advising’s team?

2-5 Employees

What was your primary form of communication with WolfPack Advising?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed someone to help us with an email automation system for multiple divisions that linked to our scheduling software. We also needed someone to manage our social media posts across all of our divisions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Working Automations/open rates/bookings from coupon codes

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive, understanding of budget needs and super knowledgable about what they do.

What did you find most impressive or unique about this company?

I find them responsive, innovative, kind and capable. They were very adaptable to changes in market demands or situations.

Are there any areas for improvement or something WolfPack Advising could have done differently?

There isn't anything they need to improve on.

BACKGROUND

Please describe your company and your position there.

I am owner of a small home inspection company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WolfPack Advising?

Manage web site, ppc , social media and SEO

SOLUTION

How did you select this vendor and what were the deciding factors?

Referal

Describe the project in detail and walk through the stages of the project.

They manage my website, produce blogs and landing pages, produce social media posts, manage ppc campaigns

How many resources from the vendor's team worked with you, and what were their positions?

I have 3 staff working on my account

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

we have ROI reports provided

How effective was the workflow between your team and theirs?

excellent

What did you find most impressive or unique about this company?

We appreciated the quick and quality of work provided.

Are there any areas for improvement or something they could have done differently?

no