Did they provide training and support for the website?
They do all the support. We don’t have much training to do. It’s very simple for us. Someone else may have different needs but, in our case, we get an email which bounces to my computer with the order and with the payment information. That’s what we have to do. If I want to update my message on the website, he showed me how to do that. They basically do everything for us, but our needs might be different from someone else’s.
How long did it take them to build your website?
I think it was two or three months. They gave us a timeline in their proposal and pretty much kept to it. I never questioned it because it was fine, and the timing was perfect for us because it was up and running before the new fiscal year started.
When was this?
It must be four or five years ago, at least.
What was your process for selecting Wojo Design to work with?
It happened that my grandson was part of the original company. They started doing this when they were in high school, building websites and doing all kinds of things. I had a personal connection. He has since gone on to other jobs, but they continue to do our work for us, and it was seamless as far as I was concerned. There was no change in whether it was my grandson or somebody else doing it.
Can you give a sense of the size of the initiative either in a cost range or personnel work hour estimate?
It doesn’t seem to me that I paid a whole lot for the original website. I pay when they do an email blast. I pay for the conversion to e-books. They handled all of that for me and it made connections with Amazon, Barnes & Noble, Google Play, and Apple. Every project has been a different cost, but they’ve always given me a proposal ahead of time and we’ve evaluated and said go ahead. I think it’s about $1,500 for each book conversion, but it’s been going down. The more they do it, the less it’s going to be.
It’s less than $10,000 a year if I count all the conversions and the updating of the website. They also built the websites for our office in Ireland.
So, for each new book that Little Books publishes, Wojo Design converts it to the various formats. Is that correct?
Yes. They also set up all the reporting for me so that I get reports of how many books sold and everything. I just go to their website and can get that.