We Work Tirelessly to Help You Dominate Online

Wojo Design is a full service digital agency that is laser focused on results. We help clients identify and achieve their primary marketing goals with custom website design, creative programming, and online marketing.

 
$10,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
2004
Show all +
Chicago, IL
headquarters
  • 318 W Adams St #1609
    Chicago, IL 60606
    United States
other locations
  • 5114 Celtic Dr.
    North Charleston, SC 29405
    United States

Portfolio

Key clients: 

Iron Galaxy Studios | Alliant Credit Union | Blue Federal Credit Union | Stericycle | Aparium Hotel Group | National Association of Community Health Workers | Mente Group | Masterpiece International | ESPN Rise | Realtime Sports | The Daily Number | eRegulations | Optimum Physician Alliance | McNabola Law Group | Spicer Group | Eyedictive

Mente Group

Mente Group provides private aviation consulting and also sells and purchases airplanes. They needed a completely overhauled website.

We created a completely unique design tailored to Mente Group’s specific company. Website was built in a mobile responsive, customer WordPress template. The client is easily able to update the website dynamically.

Prominent contact information, embedded contact forms,

click-to-call mobile phone numbers, and more have increased the number of clients who reach out to Mente Group after seeing the website.

The website received a W3 Gold Award in 2018

Aparium Hotel Group

We designed and built new landing pages for upcoming hotels including The MC Hotel and the Detroit Foundation Hotel.

Alliant Credit Union

Alliant Credit Union, the 7th largest credit union in the United States, wanted to position itself as a tech-forward credit union with online and mobile banking features comparable with or superior to big banks like Chase and Bank of America. We completely modernized the brand, functionality, and messaging of the website in order to appeal to the younger generation of credit union members who will form the backbone of our

success in upcoming decades.

The website earned a CUNA Diamond Award in 2016.

Masterpiece International is a leading transportation and logistics company, and they needed a complete web overhaul. We designed and built a website in Craft CMS.

Stericycle

We conducted A/B tests to find the best solution. Our leading solution, shown here, had a 250% increase in quote submissions.

ooShirts T-Shirt Designer

OOShirts is a rapidly growing startup company that makes fully customized t-shirts. They tasked us with designing a new interface for their online custom t-shirt design application. It needed to allow their customers to design an endless variety of great looking shirts from scratch with consistent and easy to use experience on a wide range of devices.

Base Directory

Base Directory is a digital directory of military bases and the establishments inside of them for military personnel, their families, and guests to discover, find, and retrieve information about everything on every US military base in the nation and abroad.

Base Directory came to us wanting to take their successful mobile app, Military Traveler, onto the web. They needed a full service agency to take them from a

strategy and planning phase, including creating new revenue streams, through top notch branding & design, development, and finally, to bring new users to their app with an aggressive local SEO campaign.

The website was awarded a W3 Silver Award in 2014.

North Star Lighting

North Star Lighting is a Chicago-based commercial light manufacturer founded in 1972. They have created a number of extremely impressive lighting projects including Shedd Aquarium, the United Center, and the Dolphins football stadium.

They approached us wanting an overhaul of their current digital marketing efforts. Which meant a branding refresh, easier to use website for their target markets, and a great digital

sales tool to entice new customers.

Merrill Technologies Group

Merrill TG is an impressive company with an even more impressive array of capabilities, but their current site had them looking like a small inconsequential operation. They came to use needing to boost their credibility to help attract the large clientele they are best fit to serve. They needed a suite of websites that worked together to showcase their family of companies, each with an extensive set of services and industries

served

Reviews

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WordPress Web Dev for Digital Communications Business

"Wojo Design understands the value of building relationships beyond one transaction."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. 2013 - Dec. 2016
Project summary: 

Wojo Design created an informational WordPress website with a responsive design. Services included training stakeholders on how to manage the platform.

The Reviewer
 
1-10 Employees
 
Chicago, Illinois
Jon Davis
Marketing Manager, Cushing
 
Verified
The Review
Feedback summary: 

The website appeared on the first page of Google search results in response to relevant keywords. Team members were always accessible, and they seamlessly adapted to schedule changes or new requests. The expert group was invested in understanding stakeholder goals.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m in the marketing department for a digital printing company called Cushing. We assist companies in Chicago and around the country with wide format graphics such as window signage, trade show displays, environmental branding, and short-run services such as sales brochures, custom books, and posters.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wojo Design?

We needed a website for a Cushing sibling, who was running for office. It had to be a fairly quick turnaround and easy to update.

What were your goals for this project?

We wanted an informational website that could be managed by more than one person. It had to offer photo galleries for events and general images. It also had to be simple to update as it would be managed by a team, and some folks would be completing updates late in the evening. Non-technical people had to be able to use it with little direction.

SOLUTION

How did you select this vendor?

I've known the team at Wojo Design for almost seven years. They are knowledgeable, open-minded, savvy, and they understand all facets of digital marketing. Kyle (Co-Owner, Wojo Design) supported Cushing during an open house in 2013 and presented on digital marketing techniques. 

Wojo doesn't just create a website and move on. Their objective is to understand customer goals, consult, and create a great experience. They want to keep client relationships for the long-term, and that is reflected in the work they provide.

Describe the project and the services they provided in detail.

Wojo created an easy-to-use WordPress website that’s hosted with their team. They went above and beyond to train our team on the facets of the custom dashboard and the best practices for adding content such as images. They also made themselves available for training post-launch. 

What was the team composition?

Kyle was our direct contact every step of the way. If there was an issue he could not address, he would let us know another team member was in the process of troubleshooting. He collected content from the team, created user names and passwords, and uploaded all initial content to meet the website deadline.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Within a couple of weeks of the site launch, the site was appearing on the first page of Google search results for many important brand terms. This project was for a political office campaign, and it was extremely important that anyone who wanted to learn more about the campaign could access the site within 1–2 Google searches. 

They developed the app using a responsive design, so it displayed on desktops and many other devices without any issues. This was very important for our email distribution efforts, and it enabled the site to reach mobile end users.

How was project management arranged and how effective was it?

Kyle was available for phone call updates and responsive to emails. If we needed to push a call time, he was always gracious and available. 

They didn’t miss any appointments, and his team did their best to fulfill any urgent requests, even if this meant working on a weekend.

What did you find most impressive about this company?

Wojo Design understands the value of building relationships beyond one transaction. For them, it’s not just about closing a deal and moving on. Our working relationship benefits both parties. I’ve had the chance to work with Kyle on marketing opportunities such as interviewing Wojo Design for our company blog. Kyle also presented at a Cushing open house, which generated interest and drew attendees into the location.

Are there any areas for improvement?

There’s not much I can think of at the moment. We had a very specific project that needed attention, and his team came through. They do great work and care very much about the client experience. They would be incredible to work with and learn from on projects that go beyond the scale of our small project. I’m looking forward to the next one!

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    There were never issues getting a hold of Kyle or the team. They work late!
  • 4.5 Cost
    Value / within estimates
    I believe it was fair and competitive for the type of work we needed completed.
  • 5.0 Quality
    Service & deliverables
    Wojo Design is friendly and savvy. They put their customers first.
  • 5.0 NPS
    Willing to refer
    If you have a project or need consultation, consider at least having a conversation with their team.

Design, Development, & Digital Marketing for Firm

"They combine user insight, passion, and great design skills to produce outstanding results."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Mar. 2016 - Ongoing
Project summary: 

Wojo Design provides web development, digital strategy, and design services for three third parties. Deliverables include WordPress websites, email marketing, logos, branding, newsletters, and an application.

The Reviewer
 
1-10 Employees
 
Chicago, Illinois
David McPherson
President, McPherson Brand Services
 
Verified
The Review
Feedback summary: 

The team has generated impressive sales and web traffic figures. Their work has led to new investment and industry recognition. Wojo Design’s project management skills and commitment stand out. They are communicative, dedicated, and efficient. Customers can expect consistent results.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president of McPherson Brand Services, a brand consulting company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wojo Design?

We hired Wojo design to provide web development and digital marketing services to three of our clients.

SOLUTION

What was the scope of their involvement?

The project has focused on WordPress development. For the first client, Wojo Design has built a website and then provided SEO and email marketing. The team has done website design, PPC, SEO, email marketing, and newsletter design for the second client.

I serve as the chief marketing officer for the third client, a sports application. For this company, Wojo has completed app development and design. For the latter, they created wireframes and completed the UX. Digital strategy services include consulting as well as branding, logo design, email marketing, and newsletter design.

The team provides ongoing maintenance for all three clients. At the moment, we’re considering building an online store to increase business.

What is the team composition?

The five-person team includes Steve (Co-Founder, Wojo Design) and Kyle (Co-Owner, Wojo Design) as the two client-facing resources.

How did you come to work with Wojo Design?

I had worked with Steve at another firm before he founded Wojo Design. I was familiar with his capabilities and wanted to see what we could accomplish working together.

How much have you invested with them?

We’ve spent approximately $290,000.

What is the status of this engagement?

We started working together in March 2016 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Website traffic analytics are all outstanding, and sales are on track to be very successful. One client received an industry award for their website. The fully-functional sports app recently earned additional investment from key investors.

How did Wojo Design perform from a project management standpoint?

The team is effective and fluent in the digital tools needed for modern development. We communicate via phone, Slack, Basecamp, and face-to-face conversations.

What did you find most impressive about them?

They combine user insight, passion, and great design skills to produce outstanding results. Their concepts and deliverables are almost always 100% there on the first pass. The team’s efficiency and consistency make them a fantastic partner.

Are there any areas they could improve?

I have no criticism of their performance. It the nature of this business to have occasional issues with the code or a web page. In those cases, I reach out to Kyle and he follows up immediately.

Do you have any advice for potential customers?

Clients don’t have to have everything figured out. Provide Wojo Design with a well-considered brief and give their team time to review the marketing objectives. They will come back with digital strategy feedback. They do their homework to provide a high level of service.

5.0
Overall Score The provide state of the art technology and a high level of service.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They use digital tools to ensure that nothing falls through the cracks. Our ability to manage expectations and deliver on time is outstanding.
  • 5.0 Cost
    Value / within estimates
    They’ve delivered within or below my clients’ budgets. The team is flexible and knows that our relationship is an ongoing one.
  • 5.0 Quality
    Service & deliverables
    Consistent high-quality designs and professionalism make the team a pleasure to work with.
  • 5.0 NPS
    Willing to refer
    I have no concerns about recommending them to my peers. I know they would receive the same level of service and quality as our team.

Website Dev for Marketing Content Publisher

“What we do isn't that common, and we needed a firm that got it—and they did.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. 2016 - Jan. 2017
Project summary: 

Wojo Design built a content publishing platform that enabled users to create and launch ad-optimized sites.

The Reviewer
 
1-10 Employees
 
Chicago, Illinois
Levi Bergovoy
Principal, Product & Product
 
Verified
The Review
Feedback summary: 

Wojo Design delivered a highly customizable and attractive platform. Their cost-effective approach, efficient project management, and nuanced understanding of a niche industry set them apart from other vendors.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We build websites that arbitrage traffic for advertising and affiliate revenue.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wojo Design?

We hired Wojo Design to build a few sites for us that were optimized for our business model.

What were your goals for this project?

Our goal was to build a quality content publishing platform on a limited budget. Our plan called for launching multiple sites over a short period, and we needed to make sure the platform would be optimized for advertising according to the needs of our business model.

SOLUTION

How did you select this vendor?

My wife worked with this firm before and was happy with the results.

Describe the project and the services they provided in detail.

They built a content publishing platform that was easily reusable and highly scalable. They provided everything, including UI/UX design and development.

What was the team composition?

Our project leader was the principal of Wojo Design, Kyle (Co-owner, Wojo Design), who had some particularly good ideas about how to proceed. We also worked with a designer and developer as needed.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Wojo Design provided excellent service. We got a strong platform that was easy to use and looked great. They also stayed within our more modest budget, which allowed us to put more money into other critical areas of the business. Our ability to quickly launch sites after this engagement proved the value of our choice.

How was project management arranged and how effective was it?

Kyle was our primary contact, which was reassuring. He helped us make innovative strategic choices about the UI/UX. We always felt the project was on track with him managing things.

What did you find most impressive about this company?

I was impressed with their understanding of what we wanted to do businesswise. It was the key to our success. What we do isn't that common, and we needed a firm that got it—and they did.

Are there any areas for improvement?

For the most part, I think they're great. I have no complaints.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    They worked with our budget and kept the project on track.
  • 4.5 Quality
    Service & deliverables
    They did great work. I was really happy.
  • 5.0 NPS
    Willing to refer
    I have already referred people to them.

Web Redesign & Rebranding for Personal Injury Law Firm

“They shepherded us through an intimidating process with patience and proficiency.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2016 - Jan. 2017
Project summary: 

Wojo completely overhauled a website, improving usability and integrating CMS functionality. They also assisted with rebranding and digital content.

The Reviewer
 
1-10 Employees
 
Chicago, Illinois
Julie M. Bordo
Principal, Julie M. Bordo, LLC
 
Verified
The Review
Feedback summary: 

The launched website has received favorable feedback and helped drive business growth. Wojo's expertise, composure, and attentiveness contributed to a successful partnership.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I was a consultant for the website redesign of a personal injury law firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wojo Design?

We hired Wojo to do a complete redesign of the website as well as rebranding.

What were your goals for this project?

We wanted to give the website a fresh, dynamic look, an easily navigable UX, and compelling content. We also wanted to have the capability to manage the CMS internally.

SOLUTION

How did you select this vendor?

Kyle (Co-Owner, Wojo Design) and I worked together for an advocacy group fighting extreme global poverty. Wojo’s proposal stood out because it was incredibly detailed, well-researched, and highly professional. It revealed weaknesses in our current site, compared it to competitors, and crafted a clear path to achieve our objectives. Kyle was also transparent about cost, pointing out where we could conserve our resources by deferring a particular task to a later date.

Describe the project in detail.

Kyle met with us and painstakingly worked through our objectives and vision. Afterward, he prepared wireframes and offered excellent alternative options for branding. Their team seamlessly gave life to our clumsily articulated vision and patiently worked with us through the process. Wojo also offered services to improve traffic on a regular basis, which I recommended to the law firm. However, I don't know if they purchased these services from Wojo.

What was the team composition?

We communicated mostly with Kyle. I believe there was at least one designer and one coder involved, if not more. On our side, I was involved along with the principal in the law firm and a couple of other staff members who gave input.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Wojo met all objectives and delivered a beautiful and unique website that reflects the personality of the firm and functions effortlessly. The website has received positive feedback from visitors. Our investment in the website was well worth it and continues to pay dividends. I exited the project at this point, so I'm unaware of the site’s analytics.

How effective was the workflow between your team and theirs?

Wojo exceeded all expectations, managing the project professionally and communicating effectively. However, we did not use online tools to manage workflow because the law firm’s team was not familiar with them.

Having a single point person worked very well for the project, as Kyle was responsive and clearly had passion for his work. His dedication to excellence and integrity was evident. Admittedly, we were not the easiest client, but Kyle exhibited the utmost patience and professionalism. He never made us feel like we were imposing on his time.

What did you find most impressive about this company?

Wojo was a trusted partner, with the highest professional standards and ethics. They shepherded us through an intimidating process with patience and proficiency.

Are there any areas for improvement?

None.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have already referred them multiple times.

Web Dev & Online Marketing for Home Inspection Company

“It's nice to have one agency that I can rely on for all of my marketing needs.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2011 - Ongoing
Project summary: 

Wojo Design deploys and manages lead-generating strategies, including SEO, social media, and online advertising. They’ve also designed and created a website, an iPad app, a logo, and brochures.

The Reviewer
 
1-10 Employees
 
Freeland, Michigan
Kurt Deming
CEO, Priority One Home Inspections
 
Verified
The Review
Feedback summary: 

Their marketing initiatives continue to attract clients and increase revenue, while the website has received positive feedback. Wojo’s versatility, dedication, and consistent achievements inspire loyalty.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a small company. I handle all aspects of the business except for finances, which my wife helps with.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wojo Design?

I hired Wojo Design to design and build our website and to be responsible for all online marketing.

What were your goals for this project?

My goal was to increase the number of home inspection leads we received. I also wanted to reduce our reliance on expensive and mostly ineffective Yellow Pages advertising. At the time, I had no online presence whatsoever, but I thought that a good website and effective online advertising would help us grow the business faster.

SOLUTION

Describe the project in detail.

I initially hired Wojo to do a one-off project. The quality of the work was great, so I continued to use them for all of my other marketing needs. Wojo quickly built the website as soon as I approved their design concept. Once the website was built, they started managing our SEO and Google AdWords, making sure that we appear in searches. In addition, they have helped me with brochure design, social media, logo design, and iPad app development.

What was the team composition?

I primarily work with Kyle (Co-Owner, Wojo Design), who is the project manager. From time to time, I've worked with two of his co-founders on technical and design projects.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

As the primary decision-maker, I am happy with the work they are doing. I frequently hear customers say that they are very impressed with the website. Even though I’ve scaled back on print advertising, my business continues to grow quickly. I had my best year ever in 2016, with 400 inspections in a calendar year. This was a result of Wojo’s marketing efforts.

How effective was the workflow between your team and theirs?

The process is quite seamless. I can reach Kyle quickly and expect a prompt response. They are available via phone, text message, email, and in-person meetings. However, I don't really like using fancy online tools, so we communicate via telephone. They have adapted well to my preferences.

What did you find most impressive about this company?

I'm surprised at the variety of things Wojo can do, and do well. It's nice to have one agency that I can rely on for all of my marketing needs. I haven't considered hiring anyone else.

Are there any areas for improvement?

The biggest challenge I faced is that it was difficult for me to write all the recommended content for the website. It may have been wiser for me to see if Wojo or another agency could have done most of the content writing.

5.0
Overall Score I'm very happy with our working relationship. The results for my business have been excellent.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They get back to me right away whenever I contact them.
  • 5.0 Cost
    Value / within estimates
    They are not the cheapest agency out there, but you get what you pay for. Given the results I've received, the cost is a bargain.
  • 5.0 Quality
    Service & deliverables
    The business results speak for themselves. I also get lots of compliments from clients about the quality of my website.
  • 5.0 NPS
    Willing to refer
    I've worked with them for seven years now, with no plans to switch. I would definitely recommend Wojo Design to others.

Digital Marketing & Magento Migration for Energy Company

"They freely offer suggestions and advice, and they care about our growth."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2012 - Ongoing
Project summary: 

Wojo Design creates digital marketing plans in order to increase revenue and boost conversions. They have also managed a migration from Network Solutions to Magento. 

The Reviewer
 
11-50 Employees
 
Chicago, Illinois
VP of Marketing, Energy Light, Inc.
 
Verified
The Review
Feedback summary: 

With the newly optimized digital strategy and relevant website content, the company has grown an average of 30% each year. Wojo Design distinguishes themselves with their responsiveness, accessibility, and technical knowledge. They are clearly and completely dedicated to client success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the vice president of marketing for Energy Light, Inc.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wojo Design?

We needed help with market visibility in our industry. We wanted customers to find us easily, and our ultimate goal was to increase revenue. The challenge was for people to find us when they put in a keyword for a specific product.

SOLUTION

What was the scope of their involvement?

The initial step was for them to understand our products and our customers. I was impressed that they took the time to do some homework. They studied our products and came to our facility to understand what the product does and how it solves problems for our customers.

In my experience, other companies didn’t care about that. They said they could help us with our challenge or project, but were only interested in us giving them some keywords or us helping them with a lot of the setup. Wojo Design took the initiative, completely learning and understanding the products before they did anything else. Their interest made me feel better.

Then they designed our so-called digital marketing plan. They wanted us to review it with them. They showed us every step that would take place during the benchmarks they had set up. It was very measurable.

In phase three, once the sales starting picking up, the primary goal became to consistently increase revenue and conversion rates. It was almost a repetition of the first two steps. The key was to convert not only online visitors but also people who called us. They used Google Analytics and other software to measure that.

When we started working with them, our website was based on Network Solutions. They told us that platform is probably the most challenging. Magento would be a little easier to use and would increase organic search visibility. It took us a few years to migrate to Magento.

What is the team composition?

The co-owner was our primary contact. We also worked with a few others.

How did you come to work with Wojo Design?

I searched Google for digital marketing agencies in Chicago. I figured that a good digital agency should have a good website. A few agencies had aggressive claims, but their websites looked terrible and didn’t rank well on Google. I looked for a digital marketing agency that not only had a nice, clean website, but could also promote their own brand. I narrowed my search down to three or four companies, and we didn’t regret choosing Wojo Design.

How much have you invested with them?

We spent $50,000-$60,000.

What is the status of this engagement?

We started working together in March 2012 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have grown about 30% a year for the last six years. I can’t imagine how that would have happened without them making us more visible. They helped us set up the products properly on the website. When somebody looks for it, it’s relevant content that customers are looking for.

In 2012, we had two employees; now we have 16. We now operate in a 25,000 square foot facility instead of working out of a home. Our success story is phenomenal. Considering the amount of money we invested, the return on investment is a no-brainer.

How did Wojo Design perform from a project management standpoint?

They’re excellent and very reachable. Whenever the website isn’t working or the conversion rate drops, they get back to me very quickly. They manage the project well too. I was concerned because they were so young and small at the time, but they came through. I’d give them an A for project management. At the beginning, we talked weekly and had meetings once a month. Once everything was set up, we had a quarterly meeting. Those still continue.

What did you find most impressive about them?

They have impressive knowledge across the board. They know what our website needs to gain visibility and increase conversions, and their knowledge constantly increases. They freely offer suggestions and advice, and they care about our growth. They don’t just look at us as a client. They know that if we do well, they will do well. That's rare in this day and age.

Do you have any advice for potential customers?

We’ve been very happy with them. They serve companies with small to medium revenue. I don’t think you could find a better boutique agency. There are lots of big agencies out there, but these guys spend time time working with you and ensuring your success. If they don’t grow too fast too quickly, they will continue to be a great find.

5.0
Overall Score They’re almost like an extension of our organization. We don’t have in-house marketing people. We fully rely on Wojo Design.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were timely and met deadlines.
  • 5.0 Cost
    Value / within estimates
    Considering the other bids out there, they came in at a decent cost.
  • 5.0 Quality
    Service & deliverables
    They haven’t delivered anything that didn’t work out.
  • 5.0 NPS
    Willing to refer
    Five plus. I have recommended them.

E-Commerce Dev for Prom Dress Company

“Since starting with him, we went from a small company to a multimillion dollar company.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2011 - Ongoing
Project summary: 

Wojo Design developed an e-commerce website from scratch and optimized it for digital marketing using SEO, Google Ads, and AdWords Express. The site includes features such as a shopping cart and search.

The Reviewer
 
1-10 Employees
 
Bridgeport, MI
Dalia Kas-Mikha
CEO, Viper Apparel
 
Verified
The Review
Feedback summary: 

Wojo Design’s work has transformed the business over seven years. His expertise streamlines effective advertising spending and drives the site to rank high in search results. With patience and dedication, he cultivated trust and appreciation. He delivers great results and high customer satisfaction.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the owner of Viper Apparel. We are a prom and pageant apparel company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wojo Design?

I needed help to develop a unique website for my business.

SOLUTION

What was the scope of their involvement?

Kyle (Co-owner, Wojo Design) developed an e-commerce website for me from scratch. He helped me with SEO, Google Ads, and AdWords Express so that we rank well for people who are looking for prom dresses in our area. Kyle added a cart to my website and created a function for customers to search by designer, style, or price. Customers can click on the image and add it to the cart or forward it to a friend. He also added a function for customers to leave a review.

We are currently making a website for my bridal store to let customers know who we are and what we do.

What is the team composition?

I work directly with Kyle.

How did you come to work with Wojo Design?

I found Kyle through a local website. I considered seven vendors, but Kyle was the only one who listened to everything I said and then emailed me all of the information.

How much have you invested in them?

I have spent between $50,000–$200,000.

What is the status of this engagement?

We started working together in 2011 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

When I first started with Kyle, the website shut down because of high traffic. Kyle got me a server that controlled my website, and now, the number of people that can be on my website is unlimited, and it will never shut down.

Kyle gave me a lot of his time, and I appreciate his business. He has been so patient with me. He always looks out for my company and asks a lot of questions. He gives me advice on advertising spending and has saved me money by focusing on the results I get.

Kyle is very unique, and he listens to my needs. My business went from being really small, and now we do over $1 million dollars per year at both locations. He has done a lot for my business.

How did Wojo Design perform from a project management standpoint?

Everything was delivered on time and on budget, and he saves me money. I have emailed him at midnight, and 20 minutes later, he emailed me back. If there are issues with my website, he always responds. We talk by phone almost every week.

I was with Kyle for seven years and I went to another company for about a year. The other company didn’t care about me and only cared about getting their fees. Kyle cared, which is why I went back to him. I made the biggest mistake going to the other company, and I will never leave his company again. He really cares about his customers. I trust him with all my information, including username and passwords.

What did you find most impressive about them?

The most impressive thing about Kyle is that he is loyal to his customers. He calls me right back when I need something or if there is an issue with the website. He talks to my employees if I am not available and does a lot of training with them with no questions asked. He is always willing to train my staff. He is a good person and a good businessman.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

I highly recommend Kyle and Wojo Design.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    There are times that I’ve had to cancel, and Kyle has never had a problem with that. He calls me to remind me of our meetings. I’ve never had any issues.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Kyle’s customer service is amazing. Since starting with him, we went from a small company to a multimillion dollar company.
  • 5.0 NPS
    Willing to refer
    I even recommended him to a competitor because someone was cheating her on her website.

Design & Architecture Dev for Bioinformatics Company

“They gave us exactly what we asked for and the product wouldn’t look even half as good without their help.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2015 - Jan. 2016
Project summary: 

Wojo Design built software for a bioinformatics company. They delivered a prototype for a web-based treatment app that could translate to Android or iOS. They also designed logos, names, and other elements.

The Reviewer
 
1-10 Employees
 
Saginaw, Michigan
Project Manager & CEO, Foundations Medical Informatics
 
Verified
The Review
Feedback summary: 

Time constraints limited the project’s scope, but all of Wojo’s work was well-done. This was their inaugural excursion into a medical product or design, but the look and feel were impressive. They were quick to respond and clarified any questions or issues.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the project manager and CEO of Foundations Medical Informatics.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wojo Design?

We were building software for the treatment of hepatitis C. We started working on logo design and wanted to work out a prototype for beta testing among professionals in the hepatitis C healthcare industry.

SOLUTION

What was the scope of their involvement?

They spent a lot of time working on design concepts. They were experts in making things look good. We weren’t technically proficient or talented with design. We had ideas about what the app should do, but not what it should look like.

I attended clinics to observe treatment procedures for patients. We had a rough sketch of our ideas that I presented to Kyle (Co-owner, Wojo Design). Wojo transformed our ideas and algorithms into a good-looking prototype. We were planning to do a web-based application, but the prototype worked on either Android or iOS. The only time we saw it was on Apple products.

We met in person to whiteboard the process and possible wireframes. They did all the color schemes, form, and functionality to fit our budget. They designed the logo and helped pick a name. The design was simple and the name was great. It would easily translate to the different editions of the app.

What is the team composition?

I only interacted with Kyle. We would email throughout the week and he was always available for communication. I could only drive up on the weekends, so we did the whiteboarding and changes when I was available. During the week, his team would build things out. There were at least one or two other team members. I don’t know the exact number. We had another partner based out of Princeton who worked on our databases and backend.

How did you come to work with Wojo Design?

I’ve known Kyle for 12 years now. I want with his company because I knew him; we didn’t consider other companies. The amount of time and design they contributed to the project was beyond what I could have expected with anyone else.

How much have you invested with them?

We invested $10,000–$15,000 for their work on this project.

What is the status of this engagement?

We started working on the project in summer 2015 and continued into early 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

For as much as we did with it, we ran into time constraints on our end. We never took it farther, but they did everything we wanted and more. I was nothing but happy with the work they did. I couldn't believe what they came up with based on what we told them. They made it look really cool.

How did Wojo Design perform from a project management standpoint?

They were perfect. My schedule meant I had to communicate on weekends or weird times. I never expected quick answers, but they usually got back to me quickly. When they started iterating different screens, they got back to me with screenshots. I’d make comments and they made changes.

What did you find most impressive about them?

Their creativity and what they could do with what we asked them were impressive. This is their first time working on a medical product or medical design. The language we used was probably different from what they’re used to, but they were not afraid to ask questions and learned quickly. I was impressed that they developed a product based on a field they’d never worked in.

Are there any areas they could improve?

There’s nothing I can think of; I was happy with the work they did. They gave us exactly what we asked for and the product wouldn’t look even half as good without their help.

Do you have any advice for potential customers?

They’re design experts and know how to make things look and feel good for users. Let them put their ideas into your project. They might surprise you with something you’ll like.

5.0
Overall Score Working with them was a lot of fun.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We didn’t give them hard deadlines but they were very timely.
  • 5.0 Cost
    Value / within estimates
    The value was definitely high and they weren’t expensive.
  • 5.0 Quality
    Service & deliverables
    Their services were great. They gave us what we asked for and more.
  • 5.0 NPS
    Willing to refer
    I would refer them in a heartbeat.

Little Books Website Design, Email Marketing, and eBook Development

“They always meet our needs, and they respond in a timely manner.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2009 - Ongoing
Project summary: 

Wojo Design built an e-commerce website for a publisher that allows customers to pay via credit card or PayPal. They also provide staff training, support, email marketing, and e-book conversion.

The Reviewer
 
Midsize organization
 
Saginaw, Michigan
Leona Jones
Operations Manager, Little Books
 
Verified
The Review
Feedback summary: 

The new website reduces costs, boosts visibility, and increases staff productivity. Wojo Design offers consistently excellent customer service, customizing their services to suit the company's needs. Their email marketing campaigns are a reliable source of product orders. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Can you give a brief description of your company?

We are Little Books. We publish reflection books for the seasons of Advent, Lent, and Easter, and also a children’s book for Lent. We distribute them to mostly Catholic parishes, but also many individuals. It’s worldwide. We sell more than three million books a year.

What is your role at Little Books?

I’m the operations manager. 

OPPORTUNITY / CHALLENGE

When you approached Wojo Design, what was the business challenge that you were trying to address?

We didn’t have a website at the time. They built the website from scratch. We just felt we needed a website in today’s world. We thought it might be an easier way to handle the small orders. We market letters to about 2,500 parishes every year, but we weren’t reaching the people who only ordered one. Besides that, if they send it through the mail or they call us, it takes a lot of staff time. Whereas if they order and pay on the website, it’s done. We process the order. Staff time is minimized. The website has been a real help to us. We get lots of orders. They pay by credit card and PayPal. We don’t have to deal with the credit card liability because we never see it. It’s been a real help. Wojo also sends out an email blast whenever I tell them to, saying it’s time order Lent books or Easter books. The response to that has been phenomenal. We can’t get them all printed in a day. It’s been a very good marketing and processing tool for us.

SOLUTION

Did they provide training and support for the website?

They do all the support. We don’t have much training to do. It’s very simple for us. Someone else may have different needs but, in our case, we get an email which bounces to my computer with the order and with the payment information. That’s what we have to do. If I want to update my message on the website, he showed me how to do that. They basically do everything for us, but our needs might be different from someone else’s.

How long did it take them to build your website?

I think it was two or three months. They gave us a timeline in their proposal and pretty much kept to it. I never questioned it because it was fine, and the timing was perfect for us because it was up and running before the new fiscal year started.

When was this?

It must be four or five years ago, at least.

What was your process for selecting Wojo Design to work with?

It happened that my grandson was part of the original company. They started doing this when they were in high school, building websites and doing all kinds of things. I had a personal connection. He has since gone on to other jobs, but they continue to do our work for us, and it was seamless as far as I was concerned. There was no change in whether it was my grandson or somebody else doing it.

Can you give a sense of the size of the initiative either in a cost range or personnel work hour estimate?

It doesn’t seem to me that I paid a whole lot for the original website. I pay when they do an email blast. I pay for the conversion to e-books. They handled all of that for me and it made connections with Amazon, Barnes & Noble, Google Play, and Apple. Every project has been a different cost, but they’ve always given me a proposal ahead of time and we’ve evaluated and said go ahead. I think it’s about $1,500 for each book conversion, but it’s been going down. The more they do it, the less it’s going to be.

It’s less than $10,000 a year if I count all the conversions and the updating of the website. They also built the websites for our office in Ireland.

So, for each new book that Little Books publishes, Wojo Design converts it to the various formats. Is that correct?

Yes. They also set up all the reporting for me so that I get reports of how many books sold and everything. I just go to their website and can get that. 

RESULTS & FEEDBACK

What were the results of the project?

We’re extremely pleased with not only what their work has been like, but the website has just been a real benefit to Little Books. They increase our exposure, and they cut down a lot of staff work because it’s done through the Web. I’d hate to have to think about changing. I’m very pleased with what they’re doing. 

How would you describe their performance?

Excellent. They always meet our needs, and they respond in a timely manner. Our sales results are very good. There are times after the email blast that I might get 200 orders in a day.

Looking back on the project, is there any area that you think Wojo Design could improve or that you would do differently?

No.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Flash Sale e-Commerce Platform Development and Support

"I have never worked with anybody better than Kyle and his crew."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
2010 - Ongoing
Project summary: 

Wojo Design manages the technical elements of an ExpressionEngine CMS, e-commerce system, and database. The site facilitates 24-hour flash sales that process millions of dollars in payments. 

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Scott Lambourne
Lead Designer & Director, PP Web Pros
 
Verified
The Review
Feedback summary: 

The site regularly processes up to 40,000 orders within 24 hours and has never crashed. Wojo Design performs capably under this pressure, laying solid technical foundations and dedicating long hours to ensure the site's smooth operation. If any issues arise, the team handles them with confidence.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Can you give a description of your company and your role?

We provide flash sales for shows like “The Today Show” and “Good Morning America,” where brands will have 24 hour sales and regular e-commerce sites actually can’t handle the traffic and the volume that go through regular websites. So, we developed what’s called no-database carts, and that’s mainly what we do at PP Web Pros.

What is your role?

I’m the director and lead designer. I manage everything with the company and oversee all the projects.

OPPORTUNITY / CHALLENGE

When you approached Wojo Design, what was the challenge that you were trying to address?

It was in the early stages when we were actually developing the technology, and looking for the pieces and the people to make the technology actually work. 

We’d dealt with other developers before, and we weren’t happy with them. The quality of work wasn’t very good. We were looking for somebody that could do a lot better work, could do it faster, and had a better rapport with customers and clients.

Did you have any specific business goals for the project?

The goal was to be able to develop the sites. It’s very fast paced, [we would be notified that] a brand was going on with a show in maybe two weeks or a week. So, turnaround is very quick on these. There’s a lot of long hours and long nights, and people have to adapt under high stress. Millions of dollars’ worth of transactions happen within a 24-hour period. So, you have to be able to deal with the stress of these sales. When things go wrong, you have to be able to cope, adapt, problem solve, and troubleshoot on the spot. They have to be able to handle stress and pressure, and adapt when things go wrong.    

SOLUTION

Did you look at other potential vendors when you hired them? What made you choose Wojo Design?

Yes, we did. I scoured a lot of developers. One thing Wojo did is they had developed their own no-database cart with a content management system called ExpressionEngine. They’d actually released the technology online for free to help other developers learn from it. The little crew that they had at Wojo was a really talented group. So, I started reaching out to them and talking to them about what they’ve done, and I was really impressed with some of the work that they were doing. So, we just started our conversation from there.

Can you tell us more about the scope of the work they do for you?

They’re mainly the development and technical end of everything. They deal with all the coding, the content management system, the e-commerce side of things, and the databases.

It’s based around the ExpressionEngine CMS, but they’ve really developed a customized system all our own. It’s a really complex system that works off of Authorize.net. We’ve developed a few things with a series of databases that is set up with Rackspace in the cloud. It’s a complex little system.   

Is this ongoing work?

Yes. Every time we get a new project, they are a big part of it. It’s been going on for about three or four years now. 

RESULTS & FEEDBACK

In terms of the results of the project, are there any metrics that you can share?

We do track all the analytics. We can have anywhere from 1,000 sales, 1,000 units sold at force, to nearly 40,000 units sold within a 24-hour period. The volume of traffic that goes through some of these sites is staggering. Sites like Target.com have crashed on “The Today Show,” and our sites have never crashed.

How would you describe Wojo Design’s performance?

It’s been fantastic. I’ve been in the industry for about 20 years now, and I’ve worked with a lot of developers. I have never worked with anybody or a group of guys better than Kyle [Deming, the co-owner of Wojo Design] and his crew.

What do you find special or unique about them?

I think it’s a collection of things. He works very well under pressure. His dedication and amount of time he puts into, not just these projects, but he works on a lot of things. He works very long hours. So, he’s really dedicated and hardworking. I work a lot of hours, and I didn’t think anybody worked as hard as I did. But, Kyle is always working when I’m working. I can find him online when I’m working all the time. It’s really reassuring. Anytime we’ve had problems with anything, I can call him up anytime, and he reacts, and he fixes things. He’s very even keel. When things go wrong, he never panics, he never gets upset, and he’s very good with clients. I send him work all the time. Clients love him. He’s just a really great partner to have.

Is there any area that you think Wojo Design could improve upon or that you would do differently?

I don’t know. I wish they had more guys so they could do more work. But, it’s hard to get guys that good, so I think that would be very difficult.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer