Can you share any outcomes from the project that demonstrate progress or success?
Within the first month we received the finished product, we were able to have all of our teachers and facilitators load the app onto their phones, conduct a simple training exercise, and from there the facilitators had over 2,000 individual students entered into the system, for data collection to begin. However, with COVID 19 causing a national shutdown in South Africa, we have been unable to make further use of this app.
How effective was the workflow between your team and theirs?
The workflow between our companies worked really well in that we were assigned a dedicated product manager through which all correspondence and updates were channeled through him. He was always briefed and updated from his team of developers and engineers, and was able to effectively articulate updates and developments to our team.
The communication was relatively jargon free so that our "conservation" team could understand the nuts and bolts of the operation in simple and clear terms. From our side, we had dedicated leads on the project, through which made the lines of communication very easy to follow and to stay on top of.
What did you find most impressive about this company?
There is a lot of impeccable comments to give this incredible company. Firstly, from day one, they made the entire team feel comfortable, at ease, understood, valued and appreciated. It felt like we had found our extended Romanian family that you could either build an award-winning app with, or have a few beers and discuss philosophy with.
There was a high level of professionalism around this experience, but it never felt stressful or unpleasant because of the shared enthusiasm WiseUp had for the development of this project. WiseUp stuck to every deadline, and in some cases even exceeded the delivery dates. They were always willing to go above and beyond the usual call time if we needed further explaining or if we got talking about fresh ideas and possibilities.
Besides the actual product which is excellent and has exceeded our expectations, it really does come down to the incredible individuals who have become friends through a mutual passion to do something good in this world. WiseUp is a company you can trust and can count on for excellent service delivery, while at the same time allowing the client to enjoy the process of development together.
At the end of the day, it's the App that changes the world, but the WiseUp staff that keeps you coming back. Thanks for a terrific experience, WiseUp!
Are there any areas for improvement?
I have spent 7 minutes looking at my screen, and there is literally nothing that comes to mind. Tough question to answer for WiseUp.