Custom Software Development I Workflow Automation
Wippo IT, is a full-cycle software development and IT consulting company, where we help companies convert their strategies into software systems and technology processes that enhance business performance.
We unveil and satisfy the demand for digital tools by providing end-to-end custom software development, mobile apps, web apps, and e-commerce solutions.
headquarters
other locations
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2101 L Street, NW Suite #800Washington DC, DC 20037United States
Focus
Portfolio
BMW Moldova, Le Bridge, Julius Meinl, LG.
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Amplexa Genetics Website
Corporate website with online orders functionality.
Veita Portal
Veita.fo
BMW App Moldova
BMW Moldova, customer service App.
Reviews
the project
My project whould not succeed without Wippo
"They were very professional and could think outside of the box."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Veita is the company that provides high quality services in construction area. I am the owner of this company
For what projects/services did your company hire Wippo IT, and what were your goals?
Our website was outdated, and too much manual work. Wippo did all from a-z website and connected a CRM to it, and many workflows to save manpower
How did you select Wippo IT and what were the deciding factors?
A man i know, had good experience from them, and we ware looking for a company that could do all kind of work
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had some online meetings, after that they came to Faroe Island, loooong trip for them. They had mock-ups, wireframes, and asked 1000 questions before start. Rest is history :) We are very glad for the CRM and workflows they made for us.
How many people from the vendor's team worked with you, and what were their positions?
I guess 3-5 people, the best engineer they have worked most hours on the project. There was a project manager all the time. And the CEO was also a part of the team. Very good team we ware working with.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Our clients are very pleased with the result. And what they delivered to us, was much better than expected
Describe their project management style, including communication tools and timelines.
We used teamwork.com and we communicated with the project manager often. But also the people who was creating everything.
What did you find most impressive or unique about this company?
They were very professional and could think outside of the box.
Are there any areas for improvement or something they could have done differently?
Not that i can think of
the project
iOS & Android Dev for Communications App
"I can tell them what I want and they’ll build on that instead of just taking care of programming."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the founder and CEO of a company that provides communication solutions that can be used in society. For instance, our solution enables a country’s citizens to receive information through our app-based system. It’s an information broker, in a way.
What challenge were you trying to address with Wippo IT?
We needed help ideating and developing our solution, and needed a partner that we could work together with and get feedback from.
What was the scope of their involvement?
We gave Wippo IT four mockup screenshots that we created to present the idea of the app that we wanted. They developed it for both Android and iOS platforms and the backend is Linux-based.
Users can receive information through the app based on their location and topics of interest. For instance, if the city a user is in has a problem with water contamination, there’s a fire, or there’s some interruption in public service, they will receive that information directly through their phones. It also displays info about plane, ferry, or event cancellations. We basically provide information to users about things that go wrong, serving the residents of a city or country.
What is the team composition?
I believe they assigned five people to the team. I worked with the project manager for 80% of the time, but also with others.
How did you come to work with Wippo IT?
I was traveling around Europe and reached Moldova. I asked my tour guide if he knew someone in IT and he pointed me to the person that built their website.
I met with Wippo IT's owner for coffee and contacted him again half a year later to discuss the idea I had. We had back-and-forth discussions and they understood my concept. I had a goal, but achieving it required a lot of different things. Wippo IT was able to handle it all.
How much have you invested with them?
The total project cost is between €100,000–€250,000. The initial solution cost in the area of €50,000, but we’ve continued working with them.
What is the status of this engagement?
We started working with Wippo IT in May 2016, and the initial launch was in March 2017. We’ve learned a lot since the start of the project, and we’re still working together today.
What evidence can you share that demonstrates the impact of the engagement?
The largest telecom company in my country stole the concept and one newspaper boycotted it—neither supported or mentioned us. This means that our idea was good and competitors saw it as a threat. Users told us that our app was delivering all the information they needed. I even heard from deaf and handicapped people that they loved having information at their hands and that it gave them more control and time to do other things.
There have been bugs, including reoccurring ones, but they’ve been fixed quickly and free of charge. I’ve been working in IT since 2001, so the number of bugs wasn’t a concern since I know it's just something that happens.
In working with Wippo IT, I gave them my ideas and wishes, and they built upon those and gave me feedback in a constructive and critical way so that we could move forward. Being heard is one thing, but being understood is another. Wippo IT takes the time and effort to do that. It can be hard sometimes to describe a specific idea, but they're able to do understand it and point out things I haven't thought about. That’s the value of working with them. They suggest different options and made sensible arguments for going with one over the other.
How did Wippo IT perform from a project management standpoint?
We mainly use Skype to communicate, along with mail and Google Drive or similar cloud platforms for sharing documents.
What did you find most impressive about them?
I can tell them what I want and they’ll build on that instead of just taking care of programming. I don't need to go into every detail—I can simply tell them that I want the solution to be secure, for example, and they’ll tell me how they’re going to get it done, which is usually how I envision it. This makes things very efficient for me as the CEO.
Are there any areas they could improve?
They could create a bit more structure in their documentation. If I want to pay for it, I’ll get it, but there are things that I wish were a bit better documented after three years.
Do you have any advice for future clients of theirs?
Clients should be honest and express their goals and wishes. Wippo IT works most efficiently when they know what the client wants, and can build on that.
The project has been remarkably successful, receiving high praise from both internal and external parties and saving significant time for the client in the course of their day-to-day business.