Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
I went from the second page on Google to the first page organically, just from changing up the way the site was searched, worded, and laid out. They decreased the page load time drastically. They went above and beyond in helping me to change the site, doing it in a way that wasn’t a hassle for me. I didn’t have to do anything, which was very important to me as I don’t have time to do it.
The changes they’ve made has affected me a lot on a day-to-day basis. For example, I previously had problems with booking and communication with new clients. The old booking system was confusing and there were so many steps to it. Now, there’s just one step: the client sends a request, which I can accept or deny. That has changed my life tremendously and saved a ton of time. The PayPal improvements have also saved me time, minimizing going back and forth with clients. As a result, I’ve gotten incredible feedback from them. The volume of products I sell online has increased dramatically with the new site.
How did Wildebeest Design perform from a project management standpoint?
I was incredibly impressed with their professionalism and the timely manner in which they got back to me. The way they handled everything was very seamless. My previous experience with web developers was like pulling teeth or going to the Department of Motor Vehicles. I didn’t find web developers to be professional, timely, or creative. Wildebeest’s team was all those things, which is what impressed me the most. They really got my style, and they made all the tweaks I wanted. I usually got an update every day or two. The only delay was on my part, trying to get them the right content. The time from start to finish was all very efficient and quick.
What did you find most impressive about Wildebeest Design?
They have great style, they’re very intuitive, and the customer service level is incredibly high. It was way more than I expected, and I was very impressed.
Are there any areas Wildebeest Design could improve?
No, that’s why I’m doing this review right now. I don’t normally take time out of my day to do anything like this.