Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
In reality, the traffic has increased in 6 months and the number of sessions has increased around 60%, users a 47% and the number of visits to the page is 48%, less pages per session but its probably because we have an integrated blog. The duration of the media session has decreased a little to 11.86%. Our rebound has decreased a little, an 8.53% and that’s it.
How did Wild Wild Web perform from a project management standpoint?
We had some meetings and later when we entered the testing phase in which we had to upload the content. The communication was done through an online tool... I can’t remember its name, but the communication is done as a typical ticket: I submit something that needs to be changed, the person does it, checks the task as done, and if there are any doubts, I get an email.
What did you find most impressive about Wild Wild Web?
I think they understood the project very well, so they have been able to put themselves in our shoes and we’ve maintained good communications. They understood the business, the idea we wanted, the capacity that we have and from there, they have done what I believe is a good work actually.
Are there any areas Wild Wild Web could improve?
We’re very happy with them so I would not be able to say anything negative because nothing negative happened. The professional aspect of course, but at a personal level, it is also a good relationship so we’re very happy.