Wild Creek Web Studio

Please describe your company and your position there.

Kolam Podu is a happy Project which aims to revive and demystify a South Indian traditional art form which is more than just floor art. As part of our first phase, we are building an online repository for all Kolam Enthusiasts. I am the founder and the mind behind the project.. and this is a passion project with a bigger vision.

For what projects/services did your company hire Wild Creek Web Studio, and what were your goals?

Phase one of the project required putting together a basic repository, yet presented in a very simplistic manner. The requirements of the website were

1. An overall repository of over 1000+ designs, well documented and tagged in relevant categories.
2. Simple and easy to access layout
3. Affordable as this is a start up (with a BIG vision)
4. Aesthetically appealing
5. Easy to manage in the backend
6. Provides me with interactive tools to enhance user experience
7. Build an experience which will make a user invest time on the website longer.

How did you select Wild Creek Web Studio and what were the deciding factors?

1. Wild Creek Web Studio team were patient to understand our unique requirements, as simple as they sounded to us
2. They presented multiple plans to build the website along with financial investments involved explaining the pros and cons
3. They identified the most cost effective way of handling my requirements. This was a fraction compared to what many vendors earlier quoted.
4. Their "Let's find a way to do this" attitude
5. They were willing to educate me and stay patient.
6. Promised and delivered consistency in support system.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope of Work:

1. Understand the requirement of the website- creator and user perspective
2. Break it down to phases and help build an architecture and plan
3. identify the most cost effective way to achieve requirement
4. Help us bring the bigger vision together in phases.

Phase 1 is to build repository, which is currently what has been launched. At this stage, they helped us identify a template based on the requirements discussed, and added necessary plugins for the same.

How many people from the vendor's team worked with you, and what were their positions?

The head of the team was working with us directly, considering the uniqueness of the project and requirement.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have launched the website which has been receiving very positive reviews from users. The team at Wild Creek have also been in touch and helping us with handling any glitches or bugs that keep coming up.

Describe their project management style, including communication tools and timelines.

1. Requirement study: We had 2 online meetings after which a workflow document was sent to us for review
2. Options for solutions and costs were presented via a mail and later a call.
3. One online meeting to tutor and help us start building content in the website (as we wanted to handle this part)
4. One design corrections meeting online
5. Site went live!

Through this process, they were always available on messages and would revert at the earliest when we left them queries.

What did you find most impressive or unique about this company?

Friendly and uncomplicated approach to the project, thereby lifting a lot of stress for a customer.

Are there any areas for improvement or something they could have done differently?

They are too kind and soft. Sometimes I feel they need to push the clients to keep to their deadlines to ensure projects do not suffer.

Please describe your company and your position there.

Our online store is an amalgamation of Jewellery, paintings and style which offers a holistic fashion experience. I am the founder and creative head .

For what projects/services did your company hire Wild Creek Web Studio, and what were your goals?

We hired WCWS to build a shopify site for us from scratch and customise it as per our preferences.

How did you select Wild Creek Web Studio and what were the deciding factors?

I happened to come across a friend's apparel website and liked how neat it looked. She then referred me to Praveen. I wanted a clean, attractive and easy to navigate website.

After discussing my requirements with him, I felt he understood what exactly I was looking for. He also made some relevant suggestions and I decided to work with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick off call and then I mailed all my requirements to them. It is a known fact that most of Shopify's themes have certain limitations, however I still wanted the theme I choose to display certain features like Sign-in pop up as a toggle but should not pop up and things like that , which had to coded and customised.

How many people from the vendor's team worked with you, and what were their positions?

Mr. Praveen was my point of contact, however I think there was 1 backend developer as well.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have just launched our website, yesterday. Everybody who have visited have loved the look and feel of it. They found it very easy to navigate around the site and of course we had a good sale on day 1.

Describe their project management style, including communication tools and timelines.

We discussed over emails, phone calls and google meet calls.

What did you find most impressive or unique about this company?

I had too many requirements with the limited offerings of shopify. Praveen tried to fulfil most of it and patiently explained how shopify works and showed me the way around it.

Over and above that he also explained how facebook and google ads worked , how to set them up what results each set up would bring. He also explained how google analytics etc worked.

Are there any areas for improvement?

My overall experience has been satisfying and I am happy with how the site has turned out. However their response time can be quicker.

Please describe your company and your position there.

I'm a health transformation consultant and I specialize in helping people stay health through nutrition and I do this through my company called Awesome Chef (www.awesomechef.in). I am the Chief consultant for my company.

For what projects/services did your company hire Wild Creek Web Studio?

I had recently made huge changes to my business model and building a strong online presence was a part of my strategies. I am not a technical person and therefore needed someone who is not just a tech expert, but also be able to understand what I want to do from a lay-person perspective.

In short - I needed a consultant who would know exactly what type of website would work for me and how it needs to be positioned in order to get the results I aspired to.

What were your goals for this project?

I wanted a website that was simple and easy to update. I also wanted to increase the number of enquiries and reach through a contact form. I wanted to build my personal brand.

How did you select Wild Creek Web Studio?

I had previously worked with Praveen on another project where he was in charge of the entire Digital Strategy end-to-end. That project turned out to be extremely successful digitally. I also found him easy to interact and have the ability to understand what exactly the client requires.

What also sets him apart was that he does not use too much technical jargon when conversing. What also helped was that Praveen doesn't mind called a spade a spade, albeit politely. This attitude helped me to set expectations and know exactly what I was getting into.

Describe the project in detail.

Once I had decided upon Wild Creek, Praveen and I had a few calls to understand my requirement in detail. I was able to convey what I needed and how I needed to along with my aspirations.

Within a couple of weeks of discussions, his team was able to provide me with 3 sample designs that I was happy with. Once I had finalized the design, we went ahead with building the website. The website design was completed within the time-frame agreed upon.

What was the team composition?

Wild Creek is backed by a solid team that can create beautiful, eye-catchy designs and convert them into beautiful websites.

Praveen proved to be a consultant who gave me plenty suggestions for designing my site. It was not an engagement where someone would just execute something for the sake of doing it.

Can you share any outcomes from the project that demonstrate progress or success?

Within 1 week of my website launch, I was able to get 10 enquiries. 75% of these enquiries were legitimate and I was able to convert them into paying clients. The website is beautiful.

When I sent it to a bunch of people before launch, EVERYONE commented on how awesome the website was - crisp design and content. I'm extremely happy and have no qualms about the investment I have made. It has already given me the ROI I expected.

How effective was the workflow between your team and theirs?

The timelines were adhered to and the team is a highly professional one. Praveen was gracious enough to accommodate the multiple add-ins and requirements I wanted, without any complaint.

What did you find most impressive about this company?

Strengths:

• Highly passionate about their work
• Knows exactly what they are talking about
• Thoroughly understands the client perspective
• Market expert and knows the current trends, what works and what doesn't.
• Have the client benefits at heart.
• Impeccable morals.

Are there any areas for improvement?

I am extremely happy with my outcome and have received more than what I expected.

Please describe your company and your position there.

We are one of the leading manufacturer of furniture in Central India. I handle the overall marketing and operations of the business.

For what projects/services did your company hire Wild Creek Web Studio?

We have been a traditional company and there was a lot of skepticism when Wild Creek Web Studio suggested the idea of going online. We have been in the market for several years and digital was one area that was not used fully.

What were your goals for this project?

We had two major objectives. First was generate visibility for our business. Second was to generate leads.

How did you select this vendor?

Unlike other vendors, Wild Creek Web Studio presented us with facts and showed us what we can do, how we can leverage social media and the pricing was also very competitive.

Describe the scope of their work in detail.

Once we agreed, we had a detailed discovery call where Wild Creek Web Studio got us to share a lot of details (including some for which we had not put any thought to). This was followed by social media marketing strategy plan that was created by Wild Creek Web Studio.

Once we approved this, they started the execution by creating the campaign and got around to managing it for us. Right from creating the ad copy, targeting, ad creative and managing the day-to-day optimizing, we were constantly kept updated on what was happening.

What was the team composition?

I am not sure of the entire team. We were in touch with Praveen who kept us updated. He did mention that the team size was around 8 or 9

Can you share any outcomes from the project that demonstrate progress or success?

We started getting enquiries within 48 hours of the campaign starting. In the 3 months that we worked with Wild Creek Web Studio, we received over 200 leads and nearly 30% of them converted to good business for us.

How effective was the workflow between your team and theirs?

Overall, we were satisfied.

What did you find most impressive about this company?

Compared to others we had spoken to, Wild Creek Web Studio was able to demonstrate value and showed us that they have done their homework and they know what they were doing.

Are there any areas for improvement?

I do not think any at the moment.

Introduce your business and what you do there.

I’m the co-founder of Skillsgurucool, a leadership skills company. We use the power of training and facilitation to help organizations, educational institutions, individuals, and children unleash their best potential.

We specialize in designing and delivering high impact comprehensive learning interventions. We blend the best and latest tools of scientific research along with insights from various learning fields like behavioral science, management, neuroscience, physics and others to drive breakthrough results.

What challenge were you trying to address with Wild Creek Web Studio?

I hired Wild Creek Web Studio to provide social media management support. We wanted to generate quality leads for our business.

What was the scope of their involvement?

Wild Creek Web Studio builds my creatives and handles my Facebook Ads, Google Ads, and ads for Instagram and LinkedIn. Praveen (Founder, Wild Creek Web Studio) works on my digital marketing strategy and places our ads on the appropriate platforms.

For example, my retreat is for people who want to learn about business, leadership, and travel. For Facebook, he posts in the relevant travel groups to spark interest. Apart from that, he produces sponsored ads for us and works on the creative. The process for those efforts starts with identifying the demographics, geography, etc. Praveen also handles our PPC efforts and bases his efforts around our budget.  

What is the team composition?

I work primarily with Praveen (Founder, Wild Creek Web Studio). 

How did you come to work with Wild Creek Web Studio?

We found their team through Facebook. I posted about a challenge I was facing and Praveen reached out to help. That was our first engagement and it was very fruitful, so I hired them for social media management. 

How much have you invested with them?

We’ve spent $7,000.  

What is the status of this engagement?

We started working together in September 2018 and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Before, I had to spend a lot of my own time on the efforts and found it difficult to earn leads. We’re now generating leads and receiving a lot of sign-ups. For example, for one retreat, we earned around 180 leads after a month-long campaign, and between 50%–60% of the leads are worth pursuing. 

How did Wild Creek Web Studio perform from a project management standpoint?

I haven’t had any challenges with their project management approach so far. Based on impressions or clicks, Praveen sends us an invoice so that part of the process is smooth. We communicate via email but can set up phone calls, if needed.

What did you find most impressive about them?

They really understand what we want and provide a tailor-made solution. Their team doesn't use a simple algorithm that follows the same steps for everyone. 

Are there any areas they could improve?

No, there’s nothing they can improve on.

Do you have any advice for potential customers?

Be clear on what outcome you expect. If you share it with Praveen, he’s good enough to help you build the strategy.

Please describe your company and your position there.

777 is a South Indian brand that manufactures pickles, masala powders, papads, etc since 1954. It is a pioneer in its own industry and has strong goodwill earned from its quality in food production. I work as a Business Head in 777 and take care of the company's own retail outlet and franchise outlets.

For what projects/services did your company hire Wild Creek Web Studio?

Although we are into the food industry for more than 6 decades, we were lagging in the digital business and its aided modes. So, we were looking for a practical, sharp and understandable provider who can work on our website revamp it and help generate business thorough digital marketing

What were your goals for this project?

1. Website revamping
2. Digital marketing
3. Streamlining online transactions using digital payment modes
4. Up-gradation, maintenance of website periodically

How did you select this vendor?

From a known business connect who is also a good friend of mine.

Describe the scope of their work in detail.

We had bugs in our website which we wanted an expert to work on it cost effectively. Website speed was a big concern which we wanted Wild Creek to work on it and bring down the time, which they did it amazingly great!

What was the team composition?

I am in frequent touch with 2 key people but unaware of the team size and other members.

Can you share any outcomes from the project that demonstrate progress or success?

1. The website was facelifted and bugs were removed
2. The third-party payment gateway was suggested by Wild Creek team which seems to be very useful and it is the flagship move for us from WC team
3. Got 2x sales growth continues as a result of WC extensive DM across platforms.

How effective was the workflow between your team and theirs?

Very effective and spontaneous.

What did you find most impressive about this company?

Their team is knowledgeable and pays attention to details. Getting the requirement into their mind and hence giving the desired output as results.

Are there any areas for improvement?

As such I haven't found any, to be honest

Introduce your business and what you do there.

I’m the director of Gold Dental Care, one of the largest chains of dental clinics in Chennai, India.

What challenge were you trying to address with Wild Creek Web Studio?

I needed help with SEO, PPC, and web design.

What was the scope of their involvement?

They handle my social media marketing, SEO, PPC, redesigned my whole website, and sometimes do content creation. They run a lot of social media campaigns.

What is the team composition?

I have a main point of contact.

How did you come to work with Wild Creek Web Studio?

I heard about them from a common friend.

What is the status of this engagement?

We started working together in January 2017 and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

It’s all been positive and impacted my business. We’ve had good feedback. The website is easier to use and looks better. I’ve seen lead generation as a result of their social media work. Their service is excellent.

How did Wild Creek Web Studio perform from a project management standpoint?

They deliver on time and within our budget. We communicate via phone and email.

What did you find most impressive about them?

They deliver what they promise. They push us in order to finish in the timeline.

Are there any areas they could improve?

There’s no need to improve.