Other Digital Marketing
$10,000 to $49,999
Sep. 2017 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"We’ve improved a lot since we began working with them."

Apr 30, 2019

CEO, Krave Urban Store

Anonymous

Retail
Portugal
1-10 Employees
Phone Interview
Verified

WhiteKube – Digital Marketing Consulting developed a WooCommerce platform from scratch. The team implemented e-commerce features and Spanish translations. They also help with digital marketing.

WhiteKube – Digital Marketing Consulting’s skilled services significantly benefitted business through ranking and in other avenues. Their team’s responsiveness supplemented their excellent professional management style. They’re problem-solvers, managing various tasks efficiently.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Krave Urban Store, an e-commerce streetwear clothing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WhiteKube - Digital Marketing Consulting?

We hired WhiteKube – Digital Marketing Consulting to develop our site. Since we only advertise on Facebook and Instagram, we also needed help with Google Ads.

SOLUTION

What was the scope of their involvement?

Using WooCommerce, WhiteKube – Digital Marketing Consulting developed our website from scratch with the plug-ins. Their team advised us on what would be best. The most important part of the work was that we needed the site translated in Spanish. Along with the general features that normally come with a basic e-commerce platform, they integrated the contracts with the credit card companies using Stripe.

They manage our Google Ads, Facebook Ads, and Bing Ads. Their team also works with our SEO and organic rankings. In the beginning, they created content because we weren’t familiarized with it. Now, we craft the content for our social media pages.

What is the team composition?

Depending on what services we need, we engage with two to four people. I have a point of contact for the website, and one for ad management.

How did you come to work with WhiteKube – Digital Marketing Consulting?

A friend recommended WhiteKube – Digital Marketing Consulting.

How much have you invested with them?

We’ve spent between $10,000–$49,999.

What is the status of this engagement?

Our engagement with WhiteKube – Digital Marketing Consulting began in September 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We now appear at the top organically. Last year, our ratio of investment and return was 30–40% because of some issues with plug-ins. This year, that ratio is now 15–20%.

How did WhiteKube – Digital Marketing Consulting perform from a project management standpoint?

We’re in daily contact through Skype. Their team has always helped us, addressing any problems immediately.

What did you find most impressive about them?

WhiteKube – Digital Marketing Consulting’s project management style is the most impressive.

Are there any areas they could improve?

No, we’re satisfied.

Do you have any advice for potential customers?

Go for it and hire WhiteKube – Digital Marketing Consulting. We’ve improved a lot since we began working with them. If you want help with your ratio, they’re your best bet.

RATINGS

5.0

WhiteKube - Digital Marketing Consulting

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